We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Plaza Hotel

24/1 Sanehanusorn Rd. | Hat Yai, Hat Yai 90110, Thailand
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Professional photos
Grand Plaza Hotel
View Map
Add Photo Write a Review

46 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    0
    5
    26
    7
    8
See reviews for
18
9
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (10)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (11)
All months
Taiping, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The customer service staff are not professional at all, you barely can see their smiling face. When u try to asked something, they will first pretend they never see you, when u asked again, they will answer you with their stupid face. Then, their wifi connection are suck! Me and my friend cant connect to wifi at all. Unlike other... More 

Was this review helpful? Yes
Malaysia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 21, 2015

Old hotel when I with family (2 small kids) feeling bad. Floor 9 long away so darkness & smelly & uncomfortable Room just give 50% clean & toilet just provide basic amenities. 100%% Great location & shopping pree & transit for those who wish to go Krabi ,Trang, Samui, Lipe is a such good suggestion if you done mine it.

Was this review helpful? Yes

Travelers are raving about these Hat Yai hotels

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 29, 2015

I stay there for two night in the fifth floor. When I check in, it was a very old room. I found toilet with papers unflushed. There is also one or two small cockroach I saw. My xiaomi note 3G phone cannot detech any free wifi in the room or lobby during my stay. Check with counter staff is that... More 

Was this review helpful? Yes 1
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 13, 2015

This time round stayed in a junior suite room 431.. ac was good.. hot water shower was good.. kudos to the housekeeping team.. they really do a good job to ensure room clean..overall.. good family stay.. love the location...

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 4, 2015

Very strategic location in downtown of Hatyai and close to market and night hawker, very old version room type and bathroom and the bad things are the wifi connection are damn terrible in the room. you need to buy the local tourist sim pack to connect for the internet rather than using wifi in the room

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 15, 2015

Stayed four nights at this hotel last week during my first visit to Hat Yai. It is located at the heart of the city, just few steps you will reach a number of interesting places. The room is not bad, the bathroom is also acceptable but the big advantage and what I like most is the solid hardwood flooring. Unfortunately... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

My parents was stay in this hotel on 23/3/2015 -25/3/2015. For the first night, overall the room was clean but the shower place was breakdown. They request to change room but failure. The next day, the insist want to change room and manage to change to 3rd floor! however, that is nightmare begin. When the move in, my mum realize... More 

Was this review helpful? Yes 1
Petaling Jaya, Malaysia
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 24, 2015

Stayed here for a night in standard room with two single bed. Staff are very friendly and helpful. The room was okay.Hard mattress on both bed. Very old hotel. First impression of my friend was dismal and scary. My friends room having a problem with air-condition and water flow in bathroom. They have to use our bathroom because their technician... More 

Was this review helpful? Yes
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 21, 2015

This hotel is located next to Lee Garden Hotel. The room condition is quite ok, just the bed a little hard (don't compare with 5-star hotel bed 😁).Beside and opposite of the hotel have shopping mall. You also can enjoy the market, especially at night which sell a lot of items such as T-shirt, bags, shoes, tidbits, toys, foods and... More 

Was this review helpful? Yes 1
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 21, 2015

Bathroom looks old and with small cockroach and mosquitoes. Smell old carpet on First entering room. Internet connection very poor, must get your own 'dtac sim card happy tourist gang' for unlimited internet and free call between your friends. Room rate quite expensive. Bed comfortable, old furniture, new wooden floor, refrigerator working good, fresh towel and 2 bottle drinking every... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (22)
Viewed
Bathroom (3)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hat Yai hotels
0.3 mi away
Centara Hotel Hat Yai
Centara Hotel Hat Yai
#1 of 71 in Hat Yai
4.0 of 5 stars 547 reviews
0.2 mi away
Red Planet Hat Yai
Red Planet Hat Yai
#5 of 71 in Hat Yai
4.0 of 5 stars 313 reviews
0.4 mi away
Lee Gardens Plaza
Lee Gardens Plaza
#13 of 71 in Hat Yai
3.0 of 5 stars 120 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
The Color Hotel
The Color Hotel
#2 of 71 in Hat Yai
4.0 of 5 stars 43 reviews
0.4 mi away
New Season Hotel
New Season Hotel
#11 of 71 in Hat Yai
3.5 of 5 stars 124 reviews
0.0 mi away
G2 Hotel Group
G2 Hotel Group
#4 of 71 in Hat Yai
4.0 of 5 stars 14 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay