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All 68 Hat Yai hotels

Centara Hotel Hat Yai

3.5 of 5 Hotel   |   3 Sanehanusorn Road, Hat Yai 90110, Thailand
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Ranked #2 of 68 Hotels in Hat Yai
A recent review
4 of 5 stars reviewed 2 days ago
jeremy0 ipoh
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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ipoh
Top Contributor
128 reviews 128 reviews
80 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are visiting hatyai first time, this would be the hotel to stay at. It is located centrally in town next to lee gardens and it has the central mall which is one of the highest end in hatyai. At the ground floor, you would be smack in the middle of all the action in hatyai with foodstalls, shopping... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel is located right in the mid of central district and just below the hotel, there are shops around and MCD is right opposite. Very convenient to tour around. Hotel provided all necessary amenities and there is also a swimming pool so tourists can go for a swim if not going shopping. Price is ok given its excellent location. Your... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Poshberries, Thank you for staying with us and for sharing your views through Tripadvisor. I'm delighted to learn that overall you considered as a nice and memorable stay. Your feedbacks about dishes at our Saneha Restaurant is well noted and will work for more varieties and  improvements with our Executive Chef. If it is your first trip to... More

Georgetown, Malaysia
Top Contributor
69 reviews 69 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The previous Novotel, Centara is arguably the only International Thai brand in this city after the departure of Novotel. Location is superb - within reach, day markets morphing to night market, shopping centres, department store, street food at night, clean and proper massage centres. Rooms are upbeat in modern Thai accentuated decor. Pleasing and nice to the eyes. Possibly the... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Adcye, Thank you for sharing your review with constructive feedbacks and recommendations. We will look at the bed frame and seek ways to prevent any accidental hit with its edge. The shower curtain to prevent water spreading out while taking shower is under designing and soon this will be installed. The pressure of toilet valve can be adjusted... More

Shah Alam Selangor
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying at this hotel on 10th September 2014 and this is the 2nd time I stay this hotel , But the 1st time many years ago is under Novotel group , Since Centara group taking over the room has been renovated , so everything is new and fresh . The great part is this hotel is in the heart of... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest RR1231, Thank you very much for your review with constructive recommendations. I'm glad to learn that you noticed our renovations and upgrading made. With regards to your recommendations : The key card system to screen outsider is planed for 2015 budget to have this security system installed. Our Architect is working for the design to prevent water spreading... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Floor is leaking with air conditioner water dripping from the ceiling. The waiter barring my father from entering breakfast buffet at Saneha restaurant. The price for deluxe room not worthy because the room is exactly same with standard room which is lower price. Renovation in the deluxe room not up to date.

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Tehtehteh, Greeting from Hat Yai, Thank you for your recent stay and for sharing your review. I must apologise if our Restaurant waiter may approached your father with improper manner. Having addressed this seriously with our Restaurant manager for proper training on how to interact with our guest politely and careful. Further ,Housekeeping and Engineer Team are instructed... More

Malaysia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying 2 night with this hotel , most of the shopping complex just within walking distance , nearby a lot of eatery from road side stall to cozy restaurant just near by. where ever you would like to go out of town just wave your hand the 'Tuk Tuk' will appear in front of you. all the hotel staff welcome... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Calvin C, Thank you for sharing your review highlighting about the advantage of Hotel location that offers every conveniences. Your compliments on hotel staffs is highly appreciated and is encouraging us to keep it up as to serve you even better on your future visits. We look forward to having you back at Centara Hotel Hat Yai soon.... More

singapore
Contributor
18 reviews 18 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the 'Small Apartment' for two nights. As we arrived about 4 hours before the official check-in time, we were grateful to the receptionist for allowing us to check-in early. I do not take this for granted nor do I demand it, since hotels have the discretion to allow early check-in, but I believe the room was available... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest A6-EDZ, Greeting from Hat Yai. It is pleasure reading your review. Thank you very much for highlighting Apartment unit and described about its featured. It is all about! Your suggestion about the cleanliness of the Apartment and the Gym equipment is well noted and having addressed this seriously with concerned staffs for improvements.   Yes, we are more... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Right in the middle of the city. easy access for food. stayed in the deluxe room. the room is not that big, but very convenient as the toilet has a water hose which is very important to me and to all muslims, i think. staff are friendly and helpful. check in and check out process doesn't take long. breakfast is... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest ZulaikhaJu, Thank you very much for staying with us and for sharing your review via Tripadvisor. The hotel location is a big advantage as you and many reviewers are mentioned. Thank you for highlighting about our Deluxe room which is to your expectation. Your feedbacks about helpful and friendly staffs and your intention on recommending us as a... More

1 review
4 of 5 stars Reviewed 4 weeks ago

service was good and efficient. they even come up to my room without me calling to repair the curtain railing. hotel location is very strategic. Wi-fi speed was also quite fast. however we did not try the breakfast as none of us could wake up early.

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Hasina K,  Thank you for sharing experience of your recent stay. I understand that overall was to your satisfaction. Your compliments about good and efficient service will definitely encourage us to keep it up and to serve you better on your future visit. Please don't miss our fabulous and delicious breakfast next time! Warm regards, Opas Damrongkul General... More

Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Centrally located in the heart of Hatyai where access to food , massage parlors ets are within walking distance. Lee Plaza Garden hotel and shopping mall is located directly opposite the hotel. This is my 3rd stay and the hotel is very much well maintained. Stayed in their premium deluxe room this time. Their Standard/ Superior Room is dated and... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest TYYL, Greeting from Hat Yai,  Thank you for sharing your review through Tripadvisor. I'm delighted to learn that you liked our Premium Deluxe and its privilege offered. Meanwhile, other room types are offering different purposes for guest to choose from. We are doing "room preventive maintenance" through out the year as to maintain a room at its best... More

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Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centara Hotel Hat Yai 3.5*
Number of rooms: 248
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

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