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All 68 Hat Yai hotels

Centara Hotel Hat Yai

3.5 of 5 Hotel   |   3 Sanehanusorn Road, Hat Yai 90110, Thailand
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Ranked #3 of 68 hotels in Hat Yai
A recent review
4 of 5 stars reviewed 2 days ago
Hasina K
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  • Reviews (418)
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418 people have reviewed this hotel

Traveler rating
    72
    215
    91
    32
    8
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94
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

service was good and efficient. they even come up to my room without me calling to repair the curtain railing. hotel location is very strategic. Wi-fi speed was also quite fast. however we did not try the breakfast as none of us could wake up early.

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Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Centrally located in the heart of Hatyai where access to food , massage parlors ets are within walking distance. Lee Plaza Garden hotel and shopping mall is located directly opposite the hotel. This is my 3rd stay and the hotel is very much well maintained. Stayed in their premium deluxe room this time. Their Standard/ Superior Room is dated and... More

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Perth
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Location is central. Business trip so adequate. Go for a suite for all the difference in price. Stay away from the lift shaft rooms or you'll never sleep! Staff are great. Bar is competitively priced and live bands are amazing! Try the all you can eat breakfast however go around 10am and call it brunch! Out of this world, try... More

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is located in a convenient spot of Hatyai city. With malls and shopping streets nearby. Hotel facilities are excellent. Stayed in the Small studio apartment comes with free wifi (limited to 3 devices). However just a slight disappointment with the airport pick up arrangement. Upon arrival at Hatyai airport, none of the staffs were holding a board with our... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest J_LOW15, Thank you for sharing experience of your recent stay via Tripadvisor . I apologise for an inconvenience caused regarding an Airport pick up. Not to excuse, but this is unusual situation due to the heavily traffic that cause delayed of Car arrangements. Having addressed this issue seriously with our Front office Team to be more proactive as... More

Jakarta
Top Contributor
121 reviews 121 reviews
59 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

A job well done by the new mgt. They still live up to their excellence and I enjoyed the atay like before. I like the friendliness,cleanliness even when outside was drenched,helpfullness,absolutely a place i would always return to everytime in hatyai

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Jhan, Greeting from Hat Yai, Thank you for your recent stay at the Centara Hotel Hat Yai and for sharing your satisfactory experience through Tripadvisor. Your feedbacks is absolutely encourage us to maintain high standard and to lift it up as to serve you better on your future visit. I'm glad to hear that you keen to stay... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel located right in the centre of town, hotel lobby is located at level 6. Central Departmental store is just below the hotel and there is a lift connected to it. The room is spacious, nothing to complain about. Clean and Comfortable. Overall a value for money hotel and probably the best hotel in Hadyai Town.

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Sam_TravelKL, Greeting from Hat Yai , It is our pleasure reading your favorite comments of your recent stay at the Cantara Hotel Hat Yai. The hotel location is well located as you described that provide every convenient. Thank you for evaluated us the best hotel in Hat Yai and this is the same with many reviewers. Not to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is at the centre of Hatyai city, around with shopping street and malls, very convenience to go around. Services is excellent, staffs ar e friendly and breakfast is good!! I would return to stay again on my next visit.

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Unun W, Greeting from Hat Yai, It is pleasure reading your feedbacks, this will surely encourage us to maintain and to keep it up as to serve you better on your future visit. Thank you for your favourable comments and we look forward to welcoming you back at the Centara Hotel Hat Yai in the near future. Warm regards,... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading reviews from other travelers, i decided to stay at this hotel for a short trip to Hat Yai. And guess what. It was a very good decision. The hotel is really good. Check in was fast, the staff was accommodating and we were given welcome drinks while waiting for check in. As reviewed by other guest before, you... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear  Guest Fahmy_Ma, Thank you very much for sharing your wonderful feedbacks through trip advisors. I'm delighted to hear that you satisfied with overall of your experience. Thank you for highlighting about the efficient check in/ check out process , our certified and fine halal breakfast and the comfortable room. May I explain about deposit request, this is the standard... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 28 years from my last visit to Hat Yai, I booked my flight with hotel accommodation at Centara Hotel, Hat Yai from 12 July 2014 to 15 July 2014 to relax and watch the final world cup football. The hotel is well located in the Hat Yai city center. Beside the hotel there are many shopping malls, local seafood... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Hang Meng L, Thank you very much for your recent stay at the Centara Hotel Hat Yai and for sharing your experience through Tripadvisor. I understand that overall was to your satisfaction. The hotel location is great advantage as you described and I can confirm there is no where else better in the City. Thank you for highlighting... More

Cologne, Germany
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was a two night stop-over along our travels, and as the Centara appeared to be the best hotel possible, that's what we booked. On arrival, we checked in and were asked to pay a deposit in cash - I think it was one or two thousand Baht, I can't be sure. Anyway, don't lose the ticket as you have... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear AntoinetteKerrie, Greeting from Hat Yai, Thank you for sharing your review. I'm sorry to hear that you were not happy with some aspects of your stay. We tried our best to deliver the best service for every guest. I apologize for an inconvenience caused from the room change due to the smell of paint. However, we did try to... More

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Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centara Hotel Hat Yai 3.5*
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 
Number of rooms
248

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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