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All 68 Hat Yai hotels

Centara Hotel Hat Yai

3.5 of 5 Hotel   |   3 Sanehanusorn Road, Hat Yai 90110, Thailand
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Ranked #3 of 68 hotels in Hat Yai
A recent review
5 of 5 stars reviewed 4 days ago
Unun W
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412 people have reviewed this hotel

Traveler rating
    72
    209
    91
    32
    8
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91
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hotel is at the centre of Hatyai city, around with shopping street and malls, very convenience to go around. Services is excellent, staffs ar e friendly and breakfast is good!! I would return to stay again on my next visit.

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Unun W, Greeting from Hat Yai, It is pleasure reading your feedbacks, this will surely encourage us to maintain and to keep it up as to serve you better on your future visit. Thank you for your favourable comments and we look forward to welcoming you back at the Centara Hotel Hat Yai in the near future. Warm regards,... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After reading reviews from other travelers, i decided to stay at this hotel for a short trip to Hat Yai. And guess what. It was a very good decision. The hotel is really good. Check in was fast, the staff was accommodating and we were given welcome drinks while waiting for check in. As reviewed by other guest before, you... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear  Guest Fahmy_Ma, Thank you very much for sharing your wonderful feedbacks through trip advisors. I'm delighted to hear that you satisfied with overall of your experience. Thank you for highlighting about the efficient check in/ check out process , our certified and fine halal breakfast and the comfortable room. May I explain about deposit request, this is the standard... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After 28 years from my last visit to Hat Yai, I booked my flight with hotel accommodation at Centara Hotel, Hat Yai from 12 July 2014 to 15 July 2014 to relax and watch the final world cup football. The hotel is well located in the Hat Yai city center. Beside the hotel there are many shopping malls, local seafood... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Hang Meng L, Thank you very much for your recent stay at the Centara Hotel Hat Yai and for sharing your experience through Tripadvisor. I understand that overall was to your satisfaction. The hotel location is great advantage as you described and I can confirm there is no where else better in the City. Thank you for highlighting... More

Cologne, Germany
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a two night stop-over along our travels, and as the Centara appeared to be the best hotel possible, that's what we booked. On arrival, we checked in and were asked to pay a deposit in cash - I think it was one or two thousand Baht, I can't be sure. Anyway, don't lose the ticket as you have... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear AntoinetteKerrie, Greeting from Hat Yai, Thank you for sharing your review. I'm sorry to hear that you were not happy with some aspects of your stay. We tried our best to deliver the best service for every guest. I apologize for an inconvenience caused from the room change due to the smell of paint. However, we did try to... More

Travelers are raving about these Hat Yai hotels

Penang Island, Malaysia
Top Contributor
64 reviews 64 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This happens to be my Only hotel in Hat Yai ! This trip was on my way back from Hua Hin so , had a night stopover for rest and some last minute shopping ! No regrets ! They gave me a Club Floor Room 1808 ! Did not want breakfast as I prefered to eat street junk this time... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Tan H Thank you for your wonderful review about your recent stay at the Centara Hotel Hat Yai. It is a pleasure reading your satisfactory experience. Such positive feedback is extremely valuable to us, since it encourages us to deliver the very best experiences from the start to finish of each guest’s stay. The street food affair happen four... More

Georgetown, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Centara located in centre of town. The best location near to every where such as Lee Garden, Odean Mall etc. 4 stars hotel with super king bed and big room. Just the breakfast choices a bit little. Will stay once come Hatyai.

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Mic0614, Thank you for choosing to stay with us and for sharing your experience via Tripadvisor. Having shared your feedback regarding breakfast choice with our Executive Chef and he is working on its variety. Very glad to hear that you will always staying with us once travel to Hat Yai and look forward to welcoming you back soon. Warm... More

Taipei, Taiwan
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant stay at Centara due to its great location which you can find restaurants & hawker stalls within walking distance. Staffs are friendly & helpful even though have language barrier. I love the hote;'s swimming pool, very relaxing.

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear DouglasPeng It is a pleasure to hear about your pleasant stay. Thank you for highlighting about the Hotel location which is best in the City. Your appreciation on our staffs is highly appreciated and having shared this with team. This will surely encourage us to keep it up as to serve you even better on your future visit. The... More

singapore
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from Centara Hatyai Hotel, had a great stay. Hotel lobby is level 6 while u took the lift from ground floor. Don't be fool by the old looking walk way or the small cafe at the ground floor. This hotel has a shopping center attached to it which is on the 5th floor. U can just drop... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear joejas, Greeting from Hat Yai, thank you for your recent stay at the Centara Hotel Hat Yai and for having described about the Hotel location and its facilities. I can ensure that all of these will maintain and work on improvements and lift them up! I'm delighted to hear that you intended to stay with us again on your... More

phuket
Top Contributor
104 reviews 104 reviews
40 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We been there just for a night, booking been made directly with the hotel for an premium Dlx room, we been allocated a room on 14th floor with view over railway station. The hotel is nicely located and connected to Central department store, who's quite convenient. Concierge took immediately situation in hand and bring us to the 6th floor at... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear yaba2390 Thank you very much for sharing your stay experience at Centara Hotel Hat yai and I am happy to know that you had a satisfactory stay. Thank you for highlighting about the advantage location, a main Restaurant for having breakfast , our fine Japanese buffet at Ginger Restaurant. Your comment about unfriendly cook at eggs station is well... More

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed at this hotel for 2 nights(10th -12th July 2014) with 3 other adults. We booked 2 rooms and it comes with daily breakfast. Booking was made via an agent. I paid THB1600 for Thursday night and THB1700 for Friday night. One of the rooms had no key to the safe box (room 930). Bathroom looks a little old. Some... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Michelle T, Thank you for your recent stay at Centara Hotel Hat Yai and for sharing your feedbacks via Tripadvisor. The new model of in room safety box is under the process of purchasing. A room preventive maintenance programme and the necessary upgrading is carrying out through out the year. I'm delighted to hear that you satisfied with... More

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Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centara Hotel Hat Yai 3.5*
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 
Number of rooms
248

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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