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Centara Hotel Hat Yai

Certificate of Excellence
3 Sanehanusorn Road, Hat Yai 90110, Thailand
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1 room 1 guest
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Centara Hotel Hat Yai
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545 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
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  • All months
    (545)
  • Mar-May only
    (124)
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    (145)
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    (129)
  • Dec-Feb only
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Johor Bahru, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the best hotel in Hat Yai. The location is its advantage. I always stay at Centara and really enjoyed the food from their restaurants especially their breakfast buffet. They have the best congee ever. The cook who made the omelette was the star of their culinary team.

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Alpharetta
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Centrally located in beautiful downtown HatYai with most of the rooms (and beds) refurbished and in great condition. To insure the best stay - make sure you ask for re-furnished room or upgrade to Executive Suite on top two floors which are very large and just a few baht more. Foodservice is very typical of area and bar is nice... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
225 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location is good. Next to the Lee Gardens Mall with plenty of activity. Surrounded with lots of shopping and eateries. The rooms are clean but a little tired. The hotel breakfast is pretty good though. WiFi is only available up to three devices. Speed is pretty decent.

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Brisbane, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Going up to the hotel room, one has to change lifts, ie, from ground floor to lobby, and then from lobby to the rooms. The swimming pool is small and the sauna room is rather small as well. The gym room is also small and the gym equipments are insufficient for the house guests as gym memberships are open for... More 

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Lim J, I have a pleasure reading your favorable review. The Gym is under upgrading that includes changing new tools and equipment. This schedule to be completed by early September. Thereafter, it will be equipped with new and modern tools and equipment. Thank you for highlighting our 2 fine Restaurants, good entertainment at Lobby Lounge and a nice... More 

Boston, MA
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Some of our family stayed across the street at Lee Gardens and this was much better, but this is by no means a 4 or 5 star hotel. The hallways smell like old food and are pretty dark. The rooms are nothing special. It was fine for us, but the bed was very hard and the sheets had stains on... More 

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest adl08, Thank you for sharing your feedback via Tripadvisor. I'm delighted to read that overall you received satisfactory stay. Your comments are well noted and will surely work for proper rectification and improvements. We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we can demonstrate improvements. Warm regards, Opas Damrongkul... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Myself and my girlfriend stayed here for our stopover from Bangkok and heading to Koh Lipe, it did the job! Lovely room , shopping centre across the street with loads of street stalls too. Gym and pool ok too, couldn't say much else as we just stayed to recharge our batteries before the travels!

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Carl R, Thank you for choosing to stay with us for your stopover trip, trust you had enjoyed stay. We wish to having you stay longer at Centara Hotel on your next trip to Hat Yai. Warm regards, Opas damrongkul General manager More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel is centrally located & convenient for shopping & food. It's located above the Central Department Store across from the Lee Garden Plaza, where you will find McD, Sizzlers & Swensens. The street across comes alive at night for street stall food & drinks. Walking distance to nearby street stalls & shops selling knick knacks, nearby 7Eleven & Watsons. Otherwise,... More 

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest footfalleverywhere, Thank you for staying with us and for sharing your review through Tripadvisor. The Hotel is located right in the Centre of the City, so offer ever conveniences as you described. The room upgrading and preventive maintenance is carried out regularly. this is includes the redesign of shower room. We hope to having you back at Centara... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Excellent quality rooms and good service. Halal food is served so my rating is 5 stars. Very close to central Robinson Department stores. Lots of shops restaurants nearby. Excellent service staff and wide variety of cuisine.

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear TripAdvisor Member, Greeting from Hat Yai, Thank you for sharing your review via Tripadvisor. I'm glad to see that you happy with Hotel location, satisfied with a room and our Halal foods. Thank you for rated us as a 5 stars Hotel and look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai in the... More 

Nakhon Pathom, Thailand
Level Contributor
251 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is old. The rooms must have been refurbished several times under different brands but it's a really old and ugly building. Room and furnishings are adequate. Bathroom is a real problem. It is very very small. When you try to shower the whole bathroom floor gets wet and flooded. There's no way round this -- it's the design.... More 

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Frank M, Thank you for your feedbacks, I'm sorry to read that overall a room was not met your expectations. We have been maintaining a room as appropriately. However, if something about design , the process may take sometime to redesign and having it renovated, i.e about the bathroom. The standard toiletries are provided actually, only some item... More 

Singapore
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located in the middle of the city. The room is quiet old, clean and good value to what you paid. You can walk around the hotel to enjoy local food, street shops, a few more hotels near by and a few big shopping malls. Room 3/5 Service 3/5 Free wifi

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Bermbb, Thank you for sharing your review. We are upgrading overall conditions of a room as appropriate. I'm glad to know that you find it clean and worth for what you paid for! The hotel location is located in the City Centre, so provides every conveniences as you mentioned. We hope to have a pleasure of having you... More 

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