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All 68 Hat Yai hotels

Centara Hotel Hat Yai

3.5 of 5 Hotel   |   3 Sanehanusorn Road, Hat Yai 90110, Thailand
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Centara Hotel Hat Yai
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Ranked #2 of 68 Hotels in Hat Yai
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4 of 5 stars reviewed yesterday
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434 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

I booked 2 rooms in my recent visit to Hat Yai. The only reason I chose this hotel over others because based on the reviews, I was under the impression that it should provide high level of service for the price I had paid and I wanted to give my family the best accommodation in town. The receptionist was nice... More

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Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel due to good reviews on Tripadvisor. However, I was slightly disappointed that the room door was not as modern looking as I thought it would be. The 1st thing is the carpet flooring on each floor. It looks old and worn. There were some chips near hotel door edge. Room pics from website and reality has... More

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Chiang Mai, Thailand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

While returning home from Malaysia, we stopped in Hat Yai for 2 nights. Overall, the hotel was a good option. The hotel is located at the heart of the city which allows you get a feel of Hat Yai. There is shopping center below the hotel building (no joke) and one across the street. If you need to buy groceries... More

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Penang Island, Malaysia
Top Contributor
117 reviews 117 reviews
43 hotel reviews
235 helpful votes 235 helpful votes
5 of 5 stars Reviewed 1 week ago

Was my previous review of the CENTARA YAT YAI not 100% positive I can now report that our experience this time was one you would not want to go without, ever! We stayed 4 amazing nights in one of CENTARA HAT YAI EXEVUTIVE APARTMENTS (for 2 persons). You enter with virtually your private elevator; you process thru an ultra-modern kitchen,... More

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear overseaswriter Greeting from Hat Yai, thank you very much for sharing your reviews and experiences through Tripadvisor. The Executive Apartment unit is all about as you described. Just to add on that we have 4 different Executive Apartments which categorize according to its size while the design and decorations are similarly as you mentioned. These units are located on... More

Singapore
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights in late August, 6 months after our February visit. Room good, well maintained, but still missing were reading stand lamp and a second coffee chair. Services in all department were excellent as always, gym and equipment well maintained, so was swimming pool. Airport transfer was efficient and price reasonable. Bonus vouchers for spa are irresistible and main... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest PhangSingapore, Thank you for staying with us and for emphasized your views about our food quality. I'm sorry to hear that what we have been trying to improve has not meet your expectation at this stage. Not to excuse, but to let you know that I have attended to every customer feedbacks, having sent our Japanese cook staff... More

Senior Contributor
29 reviews 29 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While searching for our accommodation in Hat Yai, as usual, we relied heavily upon the reviews from Tripadvisor. From the good reviews, we booked a deluxe room for our 1 night's stay with Centara Hotel Hatyai. Upon arrival at the hotel at 10:30am, we took the elevator to the 6th floor where the main lobby is located. We were greeted by... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest EmmelineOoi, Greeting from Hat Yai, Thank you very much for choosing to stay with us and for sharing your experience through Tripadvisor. I understand that overall was to your satisfaction. The hotel location is located centrally which offer every conveniences as you mentioned. I'm glad to hear that you like a room, enjoyed breakfast and happy with genius... More

ipoh
Top Contributor
128 reviews 128 reviews
80 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are visiting hatyai first time, this would be the hotel to stay at. It is located centrally in town next to lee gardens and it has the central mall which is one of the highest end in hatyai. At the ground floor, you would be smack in the middle of all the action in hatyai with foodstalls, shopping... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest jeremy0, Greeting from Hat Yai, Thank you very much for sharing your review through Tripadvisor. The Hotel location is the best in the City that provides every conveniences as you described. I'm glad to hear that you happy with our room and I can ensure that we put every efforts to maintain a room at its best conditions.... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is located right in the mid of central district and just below the hotel, there are shops around and MCD is right opposite. Very convenient to tour around. Hotel provided all necessary amenities and there is also a swimming pool so tourists can go for a swim if not going shopping. Price is ok given its excellent location. Your... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Poshberries, Thank you for staying with us and for sharing your views through Tripadvisor. I'm delighted to learn that overall you considered as a nice and memorable stay. Your feedbacks about dishes at our Saneha Restaurant is well noted and will work for more varieties and  improvements with our Executive Chef. If it is your first trip to... More

Georgetown, Malaysia
Top Contributor
69 reviews 69 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The previous Novotel, Centara is arguably the only International Thai brand in this city after the departure of Novotel. Location is superb - within reach, day markets morphing to night market, shopping centres, department store, street food at night, clean and proper massage centres. Rooms are upbeat in modern Thai accentuated decor. Pleasing and nice to the eyes. Possibly the... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Adcye, Thank you for sharing your review with constructive feedbacks and recommendations. We will look at the bed frame and seek ways to prevent any accidental hit with its edge. The shower curtain to prevent water spreading out while taking shower is under designing and soon this will be installed. The pressure of toilet valve can be adjusted... More

Shah Alam Selangor
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Staying at this hotel on 10th September 2014 and this is the 2nd time I stay this hotel , But the 1st time many years ago is under Novotel group , Since Centara group taking over the room has been renovated , so everything is new and fresh . The great part is this hotel is in the heart of... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest RR1231, Thank you very much for your review with constructive recommendations. I'm glad to learn that you noticed our renovations and upgrading made. With regards to your recommendations : The key card system to screen outsider is planed for 2015 budget to have this security system installed. Our Architect is working for the design to prevent water spreading... More

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Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centara Hotel Hat Yai 3.5*
Number of rooms: 248
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

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