We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 68 Hat Yai hotels

Centara Hotel Hat Yai

3.5 of 5 Hotel   |   3 Sanehanusorn Road, Hat Yai 90110, Thailand
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Free Buffet Breakfast
Centara Hotel Hat Yai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Bookmark
You added Centara Hotel Hat Yai to your Saves list
Ranked #3 of 68 Hotels in Hat Yai
A recent review
4 of 5 stars reviewed 2 days ago
PANAM-Air Blacksburg, Virginia
Write a Review

445 reviews from our community

Traveler rating
    78
    229
    97
    33
    8
See reviews for
102
87
21
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (445)
  • Mar-May only
    (98)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (117)
All months
Blacksburg, Virginia
Top Contributor
81 reviews 81 reviews
78 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in great location in the city center. Breakfast is ok it was 4 star level breakfast. The resort is clean but old. The staff was helpful and polite. Many restaurants are on the streets near the hotel.

Was this review helpful? Yes
Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Located right in the centre of Hatyai city. It is connected to Central Shopping Mall, opposite to Lee Garden Plaza and walking distance to Odean Shopping Mall. It is also surrounded by plenty of local food stalls and restaurants. Staffs were friendly and polite. Rooms are clean and comfortable. The only problem is the toilet flush was not working probably... More

Was this review helpful? Yes
Woking, United Kingdom
Top Contributor
105 reviews 105 reviews
101 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a layover here after an overnight train from Bangkok...Located within walking distance of the train station in Hat Yai (literally situated a few blocks away) it offered a welcome place to rest before connecting with my following train to KL later that afternoon. The lobby is perched on floor 6, after entering at ground level via what appears... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest MRonaldSmith,   Thank you for stopped over at Centara Hotel Hat Yai and for sharing your view through Tripadvisor. I understand that overall you received satisfactory stay. Having shared your feedbacks about cleanliness with our Executive Housekeeper ,instructed and requested for improvements. A room preventive maintenance program also carry out regularly to ensure that a room maintain at... More

Malaysia
Contributor
11 reviews 11 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked our room via a phone call from Bangkok and were duly informed of the rate and that one day was on a wait list due to the Deepavali holiday. The telephone conversation was recorded (record auto) Calls to reservations the following day had no record of the reservation AND the price had doubled! Luckily we recorded the conversation!... More

Was this review helpful? Yes 2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Scottmalaysia,   Thank you for choosing to stay with us. I apologise for some complicate during reservation process, possibly the communication that may not handover properly from one to another shift. I have already instructed team for immediate improvement. Sorry to hear about the disturbance of neighbor room, to what I aware, we have warned and asked for their... More

Bangkok, Thailand
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

3 features stand out when staying in this hotel....Central location near to shopping centres / markets and restaurants, proactive service by staff ( in particular at reception and conceige ) and clean rooms compared to most of the other hotels in Hadyai. The hotel is connected to Central,which is one of the biggest department stores in Hadyai.The elevator which ferries... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear chan_pup, Greeting from Hat Yai, I have a pleasure reading your review. Thank you very much for highlighting about the advantage of Hotel location, our proactive proactive reception and concierge staffs. I have shared your feedbacks with them and they are appreciated of recognition. Very glad to learn that you happy with our room and it provided you comfort... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Best Hotel in town. Nice rooms,,, the decor of the lobby is quite nice. At night you can listen live a band singing western songs... they are good A bit expensive but can always get nice deals if you search enough

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest hassan m, Greeting from Centara Hotel Hat Yai... Thank you very much for your wonderful review, well it is true that we are the best Hotel in Town. We are doing our best to maintain the room and facilities at the best conditions. Meanwhile, service standard is adhered to. We look forward to having you back in the... More

Bukit Mertajam, Malaysia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Centara is centrally located in the heart of Hadyai. the streets surrounding this hotel is alive at especially at night. Food and shopping is just nearby and within walking distance. It is worth the stay if you prefer shopping and food in Hadyai.

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest StevoCCC, Thank you for sharing your review, the Hotel location is superb that provide every conveniences as you described. I presume you received satisfactory stay and wish to have a pleasure of welcoming you back in the near future. Warm regards, Opas Damrongkul General Manager More

Budapest, Budapest, Hungary
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I was really satisfied with the hotel. It is placed in the city centre, and yet enough quiet for sleeping. Important is, that I woke up for bird songs, that is quite impressive in the middle of a town. The room was big and comfortable, the bathroom likewise. Food was excellent with huge choice. Staff was polite, fast and helpful.... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear TarazaBG, Thank you very much for your wonderful review, I'm delighted to learn that you really satisfied with your experience. Thank you for highlighting your impressive point, your compliments about our helpful, polite and effective staffs is highly appreciated and surely will encourage us to keep it up as to serve you better on your future visit. Regarding your... More

UK
Top Contributor
57 reviews 57 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night as had early flight. I believe this may be one of the nicer places to stay in Hat Yai but in saying that it didn't feel that special. The rooms were nice enough and had a good nights sleep. Didn't try any of the hotels restaurants but there seemed to be a good choice and... More

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear michwalk62 UK, Greeting from Hat Yai, thank you for sharing your review via Tripadvisor. I would say we are the preferable Hotel in the City. I understand that overall you satisfied with your short stay. We hope to having you back for a longer stay in the future. Warm regards, Opas Damrongkul General manager More

Singapore, Singapore
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked 2 rooms in my recent visit to Hat Yai. The only reason I chose this hotel over others because based on the reviews, I was under the impression that it should provide high level of service for the price I had paid and I wanted to give my family the best accommodation in town. The receptionist was nice... More

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest iL0veTravel99, I'm equally disappointed reading experiences of your recent stay. Not to excuse, but this is unusual if there was no bed sheet changed the entitle period of your stay !? We normally having bed sheet , pillow case, towels changed daily, unless guest would like to participate with our environmental policy by placing the applicable sign as... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Centara Hotel Hat Yai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centara Hotel Hat Yai 3.5*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Priceline, EasyToBook, Despegar.com, Hotels.com, Odigeo, TripOnline SA, Fastbooking and Tingo so you can book your Centara Hotel Hat Yai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel

202 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (184)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (29)
Viewed
Pool/beach area (4)
Viewed
View from room (7)
Viewed
Dining (5)
Viewed
Bathroom (10)
Viewed
0:48
Videos (2)
Viewed
Family/play areas (1)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Dining (5)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay