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Centara Hotel Hat Yai

Certificate of Excellence
3 Sanehanusorn Road, Hat Yai 90110, Thailand
Hotel amenities
Centara Hotel Hat Yai
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Ranked #2 of 71 Hotels in Hat Yai
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Araya P
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513 Reviews from our TripAdvisor Community

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Traveler rating
    104
    254
    111
    33
    11
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126
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (124)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (147)
All months
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

i stayed at deluxe room, the room is very comfortable. They provide us the free wifi. We had dinner at Japanese Restaurant which has a resonable price. Soooo Yummy!! It's on good location, wonderful breakfast buffet. Love it!!

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Araya P, Thank you for your wonderful review. I'm delighted to know that a recent stay was to your satisfaction. Thank you for highlighting about the strategic hotel location, our yummy Japanese foods and wonderful breakfast. We look forward for a pleasure of having you back at Centara Hotel Hat Yai in the near future. Warm regards, Opas... More 

Ipoh, Malaysia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The room is perfectly comfortable, Centara located in the city which is extremely strategic, the hotel staffs are very friendly. It is really value for money. Great to spend holiday at Hat Yai by staying in Centara hotel.

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Poimun 88 Thank you very much for your wonderful review. I'm delighted to know that you happy with a room and strategic hotel location that provide every conveniences. Having shared your compliments about friendly staffs with team and this will surely encourage us to keep it up. We look forward to having you back for another enjoyable and... More 

Perth, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centara located in the city which is easy to explore around, nice location!! Linked to shopping mall. Check-In: I arrived so early in the morning and my friend arrived late evening. It's very quiet and check-in was very swift. Nightshift was nice and friendly. A BIG thank you to Khun Prasit who checked in me and didn't keep me waiting... More 

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Smilzun, Greeting from Hat Yai, Thank you very much for sharing your wonderful experience through Tripadvisor. Having passed your appreciation to Prasit and Sarapee, they both really happy to know that you appreciated with service rendered. Your comment about undercooked Phad Thai is noted and a Chef having ensured his team to pay attention in details on every cooking... More 

Ballarat, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Centara during a business trip and I was pleasantly surprised by how efficient the staff were. I did arrive too early for my room to be ready (8am) and wasn't disappointed to be asked to wait for 30 minutes. I had breakfast and as promised, the room was ready and I was happy to see... More 

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Hungry Tourist Thank you for staying with us and for sharing your view via tripadvisor. I'm glad to learn that overall the stay was to your satisfaction. Thank you for highlighting about our friendly and efficient staffs. This will encourage us to keep it up and to serve you even better on your future visit. Early check In, we... More 

Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I am glad staying put in Centara Hat Yai again and we will definitely come back soon. Opas (Hotel GM) and team’s great effort in keeping the customer experience above expectation and never failed us. 1) All special request upon reservation are well taken care of. My reservation to them is more than 6 months ago but yet they captured... More 

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear steph689, I have a pleasure reading your review, we are delighted to learn that your recent stay was another enjoyable one! Your recommendation on adding more street foods to the breakfast menu as selection will be reviewing and to see what can be added. The additional handicap friendly room will be looked at as well, but this will be... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Tip top service with located in centre of Hatyai, it very convenience for buddy love shopping. Muslim Restauran like Hameed & Saxxma just across a road. Further more it serrounding with a lot of shopping complex .

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CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear jasri s, Thank you for sharing your review via Tripadvisor, the Hotel location is great advantage as you and many reviewers are highlighted. I presume that overall experience staying with us was to your expectation. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Warm regards, Opas damrongkul General... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I arrived early at 12 noon and was given a room immediately as the check-in services were prompt. Room was very clean and excellent view at the 14th floor. I had a great night of sleep. Prompt check-out services too.

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest sansan_sg Greeting from Hat Yai, Thank you for sharing your review via Tripadvisor. I'm delighted to learn that you happy with a room and its view. We are more than happy to provide a room once it available, no matter how early it is. Thank you for mentioned about prompt and efficient check out service too. We hope... More 

Petaling Jaya, Malaysia
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Only stayed here for a night. Location - Good location. Located in the center of where Hat Yai is popular for, night markets! The night market is right at the hotel door step. Aside the is two mall near by (Central and Lee Garden) Service - Good front desk and bell boy. Breakfast - Buffet with normal type of food... More 

Was this review helpful? Yes
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear leeyewjin, Thank you for staying with us and for sharing your review through Tripadvisor. Hotel is located at the best location in the City as you mentioned. Thank you for highlighting about our clean room and fine breakfast buffet. A size of Swimming is something we can't make change, but I would say it is pretty much proper size... More 

Shah Alam, Malaysia
Top Contributor
60 reviews 60 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a Hotel to stay if you want comfort ,shopping and good place to eat. And further for all my muslim friends, I would encourage you to stay here as the coffee house have the Halal certificate from the Thai Islamic boards. Comfortable rooms with good wifi speed.

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Aliazzam, Thank you for staying with us and for sharing your review via Tripadvisor. The hotel location is located in the best area of the City. So, offer every convinces as you and many reviewers mentioned. Yes, our all day dining restaurant is certified as "halal Restaurant" so, rest assured that we have complied with rules and regulations of... More 

Malaysia
1 review
5 of 5 stars Reviewed May 28, 2015

A very good hotel that my family had enjoyed our stay thoroughly. It was strategically located with plenty of shopping within walking distance making it very convenient for us to move around. In terms of the hotel itself, the rooms were spacious and clean, the hotel staff were friendly and helpful and their buffet breakfast offer a good spread of... More 

Was this review helpful? Yes 1
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Caryn L, I have a pleasure reading your  review. Thank you for sharing your wonderful experience through Tripadvisor. The Hotel location is well located in the Centre of the City. Thank you for highlighting about our nice and specious room, good spread of breakfast and our friendly and helpful staffs. These will encourage us to keep it up! I'm... More 

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