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Chiang Rai

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Katiliya Mountain Resort & Spa


388/1 Moo 4 Tambol Pha Sang | Amphur Mae Chan, Chiang Rai 57110, Thailand
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Reviews you can trust

77% Recommend
4.0 of 5 stars 9 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
farang31   1 contribution
Bangkok
Dec 19, 2009

My review below needs to be updated !!! Never have I been more dissappointed to return to a hotel lacking any concept of service or customer satisifaction. I return to the Katiliya hotel after only 8 months, as I had such a wonderful time last visit. BIG MISTAKE !! Noone could speak English and when I spoke Thai (I have... more

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5 of 5 stars
Hattie97   3 contributions
Camberley
Nov 22, 2009 | Trip type: Couples

We stayed at Katiliya for 1 night as part on a 1 week tour of the area. Our Superior Suite was luxurious with top quality fixtures and fittings, from the flat screen Samsung TV, to the bedside controls for the aircon and lighting; a lot of care and attention to detail has gone into the planning of these suites. The... more

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2 of 5 stars
Nitus   32 contributions
Düsseldorf, Germany
Jul 29, 2009 | Trip type: Family

I am a frequent traveler having been to Thailand and the neighboring countries a dozen times. Taking into account the price paid as well as the claims of the Katiliya, I will review the Katiliya compared to other Thai top class resorts like the Amari or Dusit resorts. After having stayed at the Katiliya I really felt the need to... more

Management response from
Katiliya, General Manager

Sawasdee krab! Thank you very much for taking the time to write your thoughts and comments about our resort here on Tripadvisor.com. It is always welcoming to received constructive feedback from our guests, especially during our first few months of operation. You will be pleased to know that Pelican International have now taken over the website and reservations system so...

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5 of 5 stars
MountainBiker19   1 contribution
Bangkok
Jul 27, 2009 | Trip type: Couples

Our stay at the Katiliya was 100% perfect. Our suite was very large with an incredible view of the mountains and valley. The room decorations were beautiful and the balcony was a real area of solitude where I enjoyed my morning and evening coffee. The restaurant was also delicious and I especially liked the Chicken Satay and Kau Soi Gai.... more

Management response from
Katiliya, General Manager

Sawasdee Choa! Thank you for the wonderful comments and so pleased to hear that you staying with us again this weekend! We are currently in Phitsanoluk with the Tourism Authority of Thailands Roadshow and the response once again has excellent! I have passed on your compliments to our team and l know that they will all remember your visit. Thank...

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5 of 5 stars
SingGooner   3 contributions
Singapore
Jun 3, 2009

I love this resort, it's location and ambience especially. If you live in SE Asia the heat can get to you so the relative coolness of the hills around Chiang Rai is bliss. And the resort is just lovely. The photos on the website are just how it looks for real. Only thing is they could improve the tours they... more

Management response from
mat268, General Manager

Sawasdee krab from Katiliya Mountain Resort and Spa. Please accept our grateful thanks for your wonderful review. It was a pleasure to meet you and look foward to your return visit. With best regards from all the team here in Chiang Rai, Matthew C Hindmarch General Manager

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3 of 5 stars
paul026   17 contributions
Dublin, Ireland
Apr 19, 2009 | Trip type: Solo travel
1
person found this review helpful

In my time here there were very few guests. The staff went out of their way to ensure my absolute comfort. They were polite, friendly, and more than gracious and obliging at every opportunity. I hope for their sakes this hotel project succeeds,its birth pangs overcome,and it thrives into the future. They still have a long way to go. It... more

Management response from
mat268, General Manager

Thank you Mr. Tyrell for your message here on TripAdvisor. It was indeed a great pleasure to have you stay at the resort and the comments are much appreciated. The question of drinking water has addressed so to the lack of the 'designer' umbrellas which unfortunately were not delivered in time for the Songkran Holiday from Bangkok. We would like...

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5 of 5 stars
Golfing-Steve   21 contributions
Lewes
Jan 19, 2009 | Trip type: Business
3
people found this review helpful

The Katiliya is gearing itself up to be the top spa destination of Northern Thailand. At this stage the spa is not finished and there are still problems with TV and telephone lines which is why it is not being advertised in the west. But when it does become available and you feel like a few days complete break before... more

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5 of 5 stars
Boelkes   1 contribution
Bangkok
Dec 22, 2008 | Trip type: Couples
2
people found this review helpful

Pros - Great, friendly helpful staff, including Khun Ron, Khun Glang, Khun Bantee, Khun Chef, Khun P.K., Khun Lek and others. Outstanding location with panoramic hilltop rooms, which is pretty unique for Thailand in my experience. Very large, beautiful rooms with a great view . Delicious restaurant with an extensive menu, I would come for the food alone if staying... more

Management response from
mat268, General Manager

Sawasdee krab from Katiliya Mountain Resort and Spa. I thought that l would introduce myself as the new General Manager here in the Resort. It truely is a beautiful resort, and totally agree with your comments. Must admit l read tripadvisor.com comments before making the decision to join! The resort is looking greener by the day; the spa, pool bar...

unico!
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5 of 5 stars
kokodes   3 contributions
pescara
Sep 1, 2009 | Trip type: Couples

consiglio per questi motivi: stanza enorme (90 m2) con lettone enorme, panorama fantastico (hotel immerso totalmente nel verde lussurreggiante), tv... more

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Katiliya Mountain Resort & Spa Also Known As

  • Katiliya Mountain Hotel
  • Katiliya Mountain Resort
Address: 388/1 Moo 4 Tambol Pha Sang | Amphur Mae Chan, Chiang Rai 57110, Thailand
Chiang Rai Hotels Katiliya Mountain Resort & Spa
4.0/5.0
9