I booked to stay 3 nights at this hotel in November 2012 but had to cancel due to illness (usual stomach etc) two days before going. They still deducted 3 nights from my credit card ( I made the mistake of giving them the number) which I saw on return to UK this month. I complained to Thailand Tourist Authority... More

Both room and food were of excellent value. Great coffee! Comfy bed and everything was spotless. We were there on a motorcycle trip, and had some issues with a bike. Tim went above and beyond to help sort out our troubles. This is a great family-owned establishment. We certainly recommend this hotel to others.

Simple, spotlessly clean, friendly and comfortable are the words to describe the Palm Garden. I imagine the few palm trees planted in the front entrance/car park are responsible for the name of this hotel but there is no garden to speak of. But it was the quietest accommodation I could find in my research and I'm rather glad that it... More

It's places like this where I wish there was a 'good' option as I feel there is a big difference between average and very good. Palm Garden has so much potential to be a fabulous guest house or budget hotel as the service is very personable and the place has a real homely feel to it. But then it's very... More

I book 3 rooms in July. All the rooms is too hot even the air conditional is turn on.There is no much of big tree and plants surrounded the hotel, even at the morning, the restaurant is also hot, but the foods is good. Basic tea spoon, tea cup, hot water is not provided. No lift in this hotel, not... More

I stayed here for 2 nights when in Chiang Rai and was delighted when we got here. The hotel was spotless as were the rooms. This seems like a fairly new hotel. Breakfast was extensive. The staff were very friendly and always smiling. It is a little outside the town but a Tuk Tuk or taxi are really cheap. The... More

The staff is very nice and helpful. Tim, the manager met us at the airport so we got to the hotel quick and easy for a low cost.This was our first visit to Chiang Rai and we got a lot of suggestions of excursions from Tim and the staff. The restaurant had excellent food so if you don´t want to... More

I stayed in Palm Garden Hotel in May 2011, sorry for the late review. This is not a luxury hotel, little away from the city. But for the price you pay, it is excellent, the rooms are comfortable and clean, the breakfast is good with choice of Thai and Westerm mix, served by always smiling waitresses. The owner of the... More

More than we expected from a 3 Star Hotel. Wonderful reception committee and the staff were always happy and very helpful. Tim the Manager very happy to arrange trips to your individual needs. Clean rooms, well serviced. We used the restaurant several times and the food was very good at a reasonable price