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Sheraton Hua Hin Resort & Spa

#1 of 49 Hotels in Cha-am
Certificate of Excellence
1573 Petchkasem Road, Cha-am 76120, Thailand
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Sheraton Hua Hin Resort & Spa
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Sheraton Hua Hin Resort & Spa
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978 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Hua Hin Resort & Spa
See the most recent reviews
York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2012

My husband & I & 2 of our friends stayed here for 10 days after a hectic 3 night stay in Bangkok and can honestly say it's one of the best hotels we've stayed in.Our check in was the best ever, relaxing & accompanied by cold towels & a cold drink! The best feature is the stunning lagoon pool surrounded... More 

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Winchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2012

We stayed here for just over 2 weeks and can honestly say its one of the best hotels we've stayed in with the exception of the Westin in Langkawi. The best feature is the stunning lagoon pool surrounded by the immaculate tropical gardens. You could find your own private sunbathing and swimming area which was amazing as we hate being... More 

Was this review helpful? Yes 1
SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear charlotte m, Thank you for taking your valuable time to tell us about your experience at Sheraton Hua Hin Resort & Spa. I'm very glad to learn that during your 2 weeks stay, you found us to be one of the best hotels you've stayed in. It is nice to hear that our unique lagoon style swimming pool have... More 

Chandigarh
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2012

One of my favourite properties of Sheraton Plus points 1) Shape and size - The property is very big and the biggest plus is the U shape pool that connects the whole resort. If possible get the rooms that open up to the pools, and your stay will be twice as fun. They also have huge halls to host private... More 

Was this review helpful? Yes 1
SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear karan247, Thank you for your recommendation of Sheraton Hua Hin Resort & Spa to other Tripadvisor's travelers. We are very happy to have you and your family here with us and thank you for your compliments on the swimming pool, food, rooms and our associates. I would like to take this opportunity to recommend a beautiful Summer Palace which... More 

New Zealand
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2012

Booked online at great rate. Orsum resort but not true Thailand. You could be anywhere in the world. Typical Sheraton. Fabulous but not unique. Make sure you book poolside room with direct access into the pool from your room.

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SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear KazNewZealand, Thank you for your kind comments on our 560 meter lagoon-style swimming pool, the amazing service and the room amenities. We appreciate the comments that you have shared as a Tripadvisor Senior Reviewer and we certainly look forward to your return. Best Regards, Chatklao Jesdabodi Sheraton Hua Hin Resort & Spa More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2012

We had a wonderful time here. The kids loved the pool. Room was big and spacious. Nothing to fault except for the fact that there was a massive Indian engagement party which kind off took over the hotel. We weren't too bothered by it but some guests found the event overwhelming and the hotel staff stretched. Would I go back... More 

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SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Blueming, Thank you for your review. We are glad to hear that you and your family had a wonderful time with us. Thank you for the constructive feedback about the engagement party. We are very sorry for letting you down. I have shared your comments with all respective teams already. If there is anything big or small that we... More 

Sydney
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 15, 2012

I stayed there with my husband and 8 months baby. We love it so much! Our room is very spacious and clean. We got a baby cot which was really helpful. The pool was amazing! It's big and beautiful. We swam everyday. Many choices for breakfast and the service was great. We will stay there again when we visit hua... More 

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SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear momotarokawaii, Thank you for your wonderful and encouraging feedback. Your happiness means a lot to us and we can't wait to welcome you back in the future! Kind Regards, Chatklao Jesdabodi Sheraton Hua Hin Resort & Spa More 

Melbourne, Victoria, Australia
2 reviews
5 of 5 stars Reviewed January 15, 2012

My family and I stayed there in December 2011 mid-week. The resort was well below capacity which made it quite relaxing for those looking for peace and quiet. Service was excellent, extremely friendly staff that wait on your hand and foot. The pool was fantastic, and there were more than enough space for everyone, being below capacity. A criticism I'd... More 

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SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sean K, Thank you for taking the time to review Sheraton Hua Hin Resort & Spa, we were happy to be of your service during your stay. We apologize that the beach in Hua Hin area did not meet your expectation as Hua Hin is not the main beach attraction like places to the South of Thailand. Hua Hin... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2012

We had a great stay at this property for the first 2 days. However the next few days the hotel was hosting a large Indian engagement party and the relaxed feel was lost.We were in a group with elderly people and children and the noise and music kept us up till late. There was smoking and drinking till the early... More 

Was this review helpful? Yes 1
SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sanha, We are very happy to hear that you had a great stay at Sheraton Hua Hin Resort & Spa. Thank you for your kind comments on the overall environment, great food and service. We apologize for any inconveniences caused from the wedding engagement during your stay and your feedback has been shared with all associates for possible future... More 

tilbury, essex uk
1 review
5 of 5 stars Reviewed January 12, 2012

me and my wife stayed here from november 7th till the 21st we had a room with a private garden we found the hotel staff very helpfull at all times but with out a dout the best thing about this place is the pool in a word fantastic with so much room to move around theres allways somewhere to relax... More 

Was this review helpful? Yes
SheratonHuaHin, Online Marketing Executive at Sheraton Hua Hin Resort & Spa, responded to this review

Dear brian h, Thank you for staying at Sheraton Hua Hin Resort & Spa. We are delighted to hear that you found services from our associates helpful and that you loved the fantastic pool! We, too, look forward to your return in the near future :) Warmly, Chatklao Jesdabodi Sheraton Hua Hin Resort & Spa More 

Perth, Australia
Top Contributor
114 reviews 114 reviews
38 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed January 12, 2012

We stayed in a club room with pool access initially for 12 nights just after xmas and over the new year period. We checked out 3 days early as we did not feel relaxed at this hotel, nor did we feel that this hotel lives up to a 5 star standard. Our room was in a good location overlooking Salas,... More 

Was this review helpful? Yes 2
SheratonHuaHin, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Brenlees, Thank you for the great feedback you have provided. This level of detail is important for us so we know where we can improve in possible areas for future experiences. I am sorry to hear of your experience at Sundara Club Lounge and I apologize that there was no follow up on such an important matter. I thank... More 

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