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All 47 Cha-am hotels

Sheraton Hua Hin Resort & Spa

5.0 of 5 Hotel   |   1573 Petchkasem Road, Cha-am 76120, Thailand
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Sheraton Hua Hin Resort & Spa
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85%
Ranked #1 of 47 hotels in Cha-am
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Aaron C Melbourne, Victoria, Australia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Melbourne, Victoria, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a Platinum member I was immediately offered an upgrade from the private garden room to the ocean front suite which was a nice upgrade over several levels. The checkin process was easy. The suite itself was at the beach front 99m2 of suite which included a full walk through clothes closet, large bathroom, large bedroom and lounge room. It... More

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Bangkok, Thailand
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a resort that is kid friendly, secure and professionally run , look no further. The hotel was impeccably clean, the rooms spacious, the pools well designed to meander through the resort and the breakfast spread was impressive. Highly recommended !

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear nainabalani, Thank you for choosing to stay at the Sheraton Hua Hin Resort & Spa, we greatly appreciate your wonderful feedback from your recent and we are so pleased you had such a wonderful and memorable stay. We would love to welcome you back at Sheraton Hua Hin Resort & Spa and to experience more memories and services again... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just returned from a family vacation to the Sheraton Hua Hin and my husband, my two year old and I are all raving about how much fun we had and how great the resort was! We did the all-inclusive package that we found on the Sheraton website which includes the full buffet breakfast, lunch, dinner and drinks and selected... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Christinehd, Thank you for constructive comments on your recent stay with us. We appreciate the time you have taken to provide a very thorough review of your stay at the Sheraton Hua Hin Resort & Spa, and we are pleased that overall you enjoyed the general facilities and the upkeep of the resort. It's an honor that we were... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Visited hotel for a holiday with family, we had a lagoon room which was perfect for stepping straight into the water from the room. This hotel was perfect for us in every way.Great food,excellent staff who were always helpfull and a short ride into hau hin if required.Visit the ladies for a great massage down at the sea front of... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear peter m, We appreciate the opportunity to have you and your family at the resort during your recent holiday. We are grateful for your kind comments and delighted that you had a good time at our Sala massage. We surely hope that you will have the opportunity to return again to the Sheraton Hua Hin Resort & Spa soon... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Big enough for a standard room with full of in-room amenities provided. The pool was the high-light, we really had fun. Staff were nice & helpful, smiles always on their face. Special thanks to Ms. Panida, the front desk staff who checked us in & out. she always smiled while taking care of us & provided the rooms as we... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Maprang P, Thank you for sharing the experience about the room, pool, and our associates. It is nice to learn that you had a pleasant holiday. We will pass on your encouraging comments to our team members and Ms. Panida as this will motivate all of us to strive for excellence. We look forward to your return visit again... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was our first time at Sheraton Hua Hin (actually it is in Cha-am, not Hua Hin). We chose pool access room, which was perfect. Pool is very very big, like water park. Breakfast was good with variety of selections. There are 2 ATM at the hotel, which was very useful for us. Bars were boring in my opinion. There... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Ittipon, Thank you for choosing to stay at the Sheraton Hua Hin Resort & Spa. We are delighted that overall you and your wife had a good time with us and enjoy our lagoon pool and Lagoon Access room. Appreciate you feedback about our bar and we will sure be working on the entertainment, we look forward to welcoming... More

Stirling
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently returned from holiday in the Sheraton Hua Hin. Everything about the hotel was wonderful with it's snaking lagoon pool opening out to a large pool. We had a lagoon access room which was worth the extra money we paid. The restaurants in the hotel catered for every taste and especially the breakfast buffet which was the most abundant and... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear James M, Thank you for choosing to stay at the Sheraton Hua Hin Resort & Spa and for taking the time to review our resort. We're pleased to read that overall you had a great time with us. Your comments about the breakfast and our Lagoon Access room are much appreciated. We look forward to being of continued service... More

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights. Pool is nice, room service is generally quick. But they had to be reminded to clean rooms as forgot quite often. I wanted to find out about nearby tours from the concierge to take my six year old son, but the lady there could not speak English and just kept showing a book with tour... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Dubai5555!!, Thank you very much for sharing your experience during your recent stay at the resort on the positive and not so positive feedback. We will certainly enhance what is good and improve those concerned areas. It is our aim to continuously improve our guests experience so that they will have profound relaxing and comfortable stay. Regarding to our... More

Mansfield
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

expected to have a nice relaxing holiday with good food and good ambiance., We had a garden view room which didnt have a garden view it looked onto access road and a fence to next property, we complained but didnt get anywhere, we were shown another room but that was worse than the one we had. The breakfast was not... More

Review collected in partnership with Virgin Holidays

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear MansfieldRonan, Please accept our sincere apologies for the less than perfect stay that had caused you disappointments. We are sorry to hear that your experiences at the resort were below your expectations. We are in the business of making people relaxed and happy and therefore it was disappointing to learn that we failed to meet this expectation on your... More

Guildford United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a holiday at this hotel which is part of the Starwood chain. The hotel is a low rise building 2 storeys only with a lagoon running through the centre of the complex. We had ground floor garden terrace room which was both comfortable and well appointed. There are four restaurants but only one serves breakfast. The food... More

Was this review helpful? Yes 1
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear David F, Thank you for your warm and positive accolades which you shared with Trip Advisor!. Mostly, we thank you for choosing the Sheraton Hua Hin Resort & Spa to enjoy your recent holiday. We're so delighted you enjoyed your stay and happy with our restaurants and of course one of our culinary oasis where our chefs are working... More

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Additional Information about Sheraton Hua Hin Resort & Spa

Also Known As:
Sheraton Hua Hin Resort And Spa
Sheraton Hua Hin Hotel Cha-Am
Sheraton Cha Am
Sheraton Hua Hin Hotel
Sheraton Cha-Am
Cha-Am Sheraton
Sheraton Hua Hin
Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cha-am
#1 Luxury Hotel in Cha-am
#2 Romantic Hotel in Cha-am
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Official Description (provided by the hotel):
Embedded in a tropical garden, Sheraton Hua Hin Resort & Spa comprises nine buildings surrounding a 200 meter long, lagoon-style swimming pool, 6 restaurants & bars, spa, fitness center, 2 tennis courts and a kid's club. All deluxe rooms feature a private garden, balcony or direct access to the pool. ... more   less 
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