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Sheraton Hua Hin Resort & Spa

5.0 of 5 1573 Petchkasem Road, Cha-am 76120, Thailand
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Certificate of Excellence 2014
Sheraton Hua Hin Resort & Spa
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Sheraton Hua Hin Resort & Spa
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880 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just finishing 7 nights at the hotel. The staff have been wonderfully attentive and courteous. The hotel is beautiful and offers a very relaxing atmosphere. Our room is very comfortable. The daily breakfast is served buffet style in superb surroundings on the outside terrace overlooking the lagoon style pool. The choice at breakfast is overwhelming and the quality was excellent.... More

Was this review helpful? Yes
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Usher42, Thank you for your wonderful review, we're delighted to read our associates ensured you received the 5 Star service and experience we always strive to achieve. We are grateful to learn that you thoroughly enjoyed your stay with our room, breakfast, delicious food at Restaurant, service from our associates and our famous lagoon pool. We will ensure your... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Good place to stay...clean room with nice view to the pool...i personally like the breakfast offered a lot...the choices of food suitable for both adults and kids...oh ya...kids..there's a kids club there...so my nieces (2yr old, 3yr old & 7yr old) enjoy themselves a lot at there...while the adults could take their own sweet time to enjoy the view and... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear NoelleCheah, Thank you for taking the time to post your lovely review during your family vacation on Trip Advisor of which we are so delighted that overall you enjoyed your stay with us. We appreciate the details information about the various aspects of the resort's facilities and services that you have described. We will ensure to continue to strive... More

Cardiff, Wales
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, beautiful grounds, backs on to the beach (which to be honest is a bit of a non entity). Rooms spacious and modern. Bus available from the hotel to Hua Hin, bus can only accommodate approximately 10 guests and there's a small charge. The best restaurant at hotel is the beach restaurant Luna, the foot is scrumptious and the... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear MimiCardiff, We are grateful that you have taken the time to share your recent experience at the Sheraton Hua Hin Resort & Spa. It is delightful to learn that you had a good time and enjoyed the facilities and services. We would love to welcome you back at Sheraton Hua Hin Resort & Spa and to experience more memories... More

Hong Kong Region, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Pros: Nice pool, friendly staffs, kids area is nice. Cons: -Breakfast choice is average. There're bugs flying around the food and stay on the bakery and fresh honey. This is simply not acceptable for a 5 * hotel and I was not expecting this for the Sheraton brand. -shuttle (50 Baht/person) to city centre (~one ride/hour) cost will add up... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sam C, We appreciate the time you have taken to post your review on Tripadvisor and sorry for the disappointing experiences you have encountered. We are sorry to hear that we failed to meet your expectation during, all the comments have been noted and will be used towards improving and enhancing the consistency of the services in those areas... More

Jaipur, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is located on the-outskirts of Hua Hin city. Rooms and comfortable and well laid out. We stayed in the pool access rooms. since it is a little far from city, getting back at night a bit of a task, though the hotel provides pick-up and drop. There were a few pests in the rooms, we just ignored considering the... More

Was this review helpful? Yes 2
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Hemant81, Thank you for choosing to stay at the Sheraton Hua Hin Resort & Spa on your travel to Hua Hin and Cha-Am! It is great to hear that overall you had a pleasurable stay with us! Regarding to your comment on pests in the room, with the lush vegetation and natural surrounding of the resort, this is obviously... More

Bangkok
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having one of two choices when cashing in my citibank points I expected more from a so called 5 star hotel. The rooms are dated, tired and stained with drink ring marks. The facilities in the room resemble 3 star rating hotel. The staff spoke poor English and when changing rooms I had trouble with getting the aircon to work... More

Was this review helpful? Yes 1
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Spada2013, My sincere apologies for the experience you have shared of your brief visit to our resort. This is truly not representative of our property and we are sorry that this happened to you. As it is very important to read each and every guest comment to improve the resort from Good to Best, we are taking every praise... More

Oslo
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Simply an awesome resort. The most relaxing place I have ever visited. The resort is situated between Cha-am and Hua Hin, but offers a shuttle bus to Hua Hin. The resort has 4 restaurant with really great food - which also delivers to your room. The hotel has a fantastic swimmingpool. Good fitness and very children friendly with 3 pools... More

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear espeso, Thank you very much for your kind review of the resort and good to know that you had overall a pleasant time while enjoying our lagoon pool. We are grateful for the opportunity to be part of your 8-day holiday and we look forward to welcoming you again in the near future. Warm regards, Sitthirat Hothongkam Hotel Manager More

Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed in many 5* hotels in Thailand I was looking forward to my stay. The hotel is very nice spotless and staff are lovely always a smile. Surroundings beautiful. However what it lacks is serious atmosphere in the evenings the hotel is like a cemetery due to this most people go out. Very expensive to drink and eat in.... More

Was this review helpful? Yes
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sara J, Thank you very much for sharing your experience during your recent stay at the resort on the positive and less than expected experience with us here. We will certainly enhance what is good and improve those concerned areas. Regarding to our location, there is always pro and con about the location of our resort, and mostly it... More

Tangerang, Indonesia
Top Contributor
73 reviews 73 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is great resort for a family vacation, located about 2.5 hours drive from Bangkok and 30 minutes from the Hua Hin City. The resort it self is beautiful, fantastic swimming pool that is like a lagoon, some of the rooms have direct access to the pool. It is a pity that the beach is so narrow and not clean... More

Was this review helpful? Yes 2
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Handoko T, Thank you for your very constructive and detailed guest comment. We are always open for points of improvement as we want to manage our products and services “from Good to Best”. Please rest assured we are working on the less than perfect aspects you have shared with us here and we thank you for bringing it to... More

Thai Mueang, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Living in Bangkok, we want a hotel that is easy to get to just for a few days away and the Sheraton Hua Hin is an easy 2.5 hours by car from Bangkok. The resort is well maintained and the pool is fantastic. We stayed in a lagoon pool access room which was great being able to jump straight into... More

Was this review helpful? Yes
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear BirdieBangkok, Thank you very much for spending your recent break here at the resort. We are grateful for your kind review and it is important for us to know that you had a comfortable stay at the resort. Your note about our associates at Sheraton Club is appreciated it has been passed to them with pleasure. We look forward... More

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Additional Information about Sheraton Hua Hin Resort & Spa

Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Number of rooms: 240
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Also Known As:
Sheraton Hua Hin Hotel Cha-Am
Sheraton Hua Hin Resort And Spa
Sheraton Cha-Am

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