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Sheraton Hua Hin Resort & Spa

#1 of 49 Hotels in Cha-am
Certificate of Excellence
1573 Petchkasem Road, Cha-am 76120, Thailand
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Best prices for: 1 room 1 guest
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Sheraton Hua Hin Resort & Spa
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Sheraton Hua Hin Resort & Spa
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990 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nonthaburi, Thailand
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room & Pool: This time our adult children were with us and so we booked two rooms: Lagoon Access (Room 8103) and Lagoon View (Room 8201). Overall room condition is still in good shape. Sliding upholstered window panels with lock are the answer to true privacy for the modern open bathroom. But one thing that I had secretly wished the... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me my wife,sister-in-law and her husband are at the end of a 10 day stint at this beautiful 5 star hotel. What a joy it's been staying here. From the moment we got here the plush reception area, cheerful receptionists, and very helpful bell boys couldn't of been helpful enough. A welcome drink and the usual welcome 10 min chat... More 

Was this review helpful? Yes 1
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Stephen B, Thank you very much for your recommendation. We are lucky to have so many wonderful guests who make our job worthwhile. We believe that personal service really makes a difference and try to make all guests feel at home and it is rewarding to know when our efforts have been successful. We will make sure to share... More 

manchester
Contributor
12 reviews 12 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just coming towards the end of a 10 day stay here, and the whole experience from start to finish has been exceptional. Rooms cleaned daily and and night. Breakfast catered for every nationality. Pool area, towels ready available and plenty of sun loungers. Shuttle into town through the day and night at a small cost. Gardeners work endless to make... More 

Was this review helpful? Yes
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear kimmyblidge, Congratulations on your birthday and wedding anniversary. How wonderful for you and your husband to celebrate many beautiful years together. We are happy to read that our team took care of you both and we will pass on your comments to Nook for being especially pleasant and accommodating. Thank you for recommending our hotel and the staff. We... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Away from noisy cities and just relax! endless pool and quiet environment is sometimes what I need when living in Bangkok! This hotel has it. One of the best sleep I have got and great breakfast in open air area.

Was this review helpful? Yes
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Savija K, Thank you very much for sharing your experiences and for posting a review on TripAdvisor. We are happy to read that you enjoyed your stay with us and liked our Sheraton Sweet Sleeper Bed. This bed is especially designed to eliminate uncomfortable pressure points that cause tossing and turning. It will improve your circulation for a better... More 

Karachi, Pakistan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here in 2014 for a total of 4 days...its a very welcoming and well appointed property, the lagoon access rooms are amazing. Was a little disappointed with the speed of the internet access in the rooms but besides that this was an amazing experience

Was this review helpful? Yes
SheratonHuaHin, ้้Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Faiskap, Thank you very much for spending your recent family holiday with us at the Sheraton Hua Hin Resort & Spa. We are delighted that you had a pleasant and comfortable stay. We are very encouraged to read about your wonderful experience with us. It is delightful to learn that you had a good time and enjoyed the facilities... More 

los angeles
Top Contributor
93 reviews 93 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Hua Hin is a perfect location for discovering Hua Hin. Right on the beach, many restaurants and cool hole-in-the-wall bars are all walking distance. Staff is fantastic. HOWEVER...they hold many weddings here and they go late night and the volume on the weekends is super loud and really detracts from your stay. I have stayed here 3 times... More 

Was this review helpful? Yes 2
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear 1fastcat, We appreciate the time you have taken to post your review on Tripadvisor and sorry for the disappointing experiences you have encountered. We are concerned to learn about the disturbance that was caused by the noise from the wedding event. Our apologies for the inconveniences which affected your comfort. Every effort has been made to minimize the noise... More 

Mooloolaba, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this lovely hotel , stopping over to break up the long flight on a trip back from the UK to Aus. Having had several trips to Thailand previously we weren't looking to venture beyond the boundaries of the resort and apart from one excursion to the night market in Hua Hin, we happily spent 4... More 

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Oceans2014, Thank you very much for taking your time to write us a nice review about your recent stay at Sheraton Hua Hin Resort & Spa. We are delighted to know that overall you had a relaxing stay with us and we are pleased to note that overall you enjoyed the Sheraton Experience. At Sheraton Hua Hin Resort &... More 

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 2 weeks ago

The lagoon view which I booked was smell really bad (check in May 1, 2015-check out May 2, 2015). The smell of tobacco or cigarette was in the room when I firstly open the room door. The hotel staff provided an air purifier, but it couldn't get rid of the smell. If I open the window or room door to... More 

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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Noksam W, We greatly appreciate your feedback from your recent stay at the Sheraton Hua Hin Resort & Spa and thank you very much for your feedback and we will make certain to double check the areas of your concern to ensure it’s all in line with our service and product. We look forward to your return to the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is very good in everything.The staff is very kind and friendly.The room is very beautiful , big and comfortable.Breakfast have a lot of food.The swimming pool is very big.I love this hotel very much must visit again in the next time.

Was this review helpful? Yes
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Chanon P, Thank you for your warm and positive comments which you shared with Trip Advisor of your recent holiday at the Sheraton Hua Hin Resort & Spa. We are delighted to know that overall you had a relaxing stay with us and we are pleased to note that overall you enjoyed the Sheraton Experience and we are already... More 

Kuala Lumpur
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I checked in Sheraton Hua Hin on 29 April and suppose to check out tomorrow on 1 May 2015. Despite the fact I have yet to check out, there is one good reason I am writing this review in the middle of the night. I can't sleep or I should said I was waken up by unbearable drum beating at... More 

Was this review helpful? Yes 1
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear WS1980, Thank you very much for sharing your feedback of your recent stay at Sheraton Hua Hin Resort & Spa. We truly appreciate your kind comments on our resort's landscape and the responsiveness of our associates. Nevertheless, we are concerned and really sorry to hear of your disappointment and our humbly apologies for the inconveniences caused. We are very... More 

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