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Novotel Hua Hin Cha Am Beach Resort and Spa

#4 of 51 Hotels in Cha-am
Certificate of Excellence
854/2 Burirom Road, Cha-am 76120, Thailand (Formerly Courtyard Hua Hin at Cha am Beach)
Hotel amenities
1 room 1 adult
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Novotel Hua Hin Cha Am Beach Resort and Spa
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985 Reviews from our TripAdvisor Community

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I spent our vacation a night at Novotel. The hotel is impressive, however is located in between Huahin and Cha-am which far from any attractions. The service we experienced was standard and valuable for the price. Breakfast was great. Plenty of choices were refilled until the end of breakfast time. One thing must improve was STAFF. Only... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank BnkJ
Uk
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for four nights . The hotel is lovely and the pool area is fantastic . The staff are all pleasant . View fro our room was stunning . Beach had a really nice restaurant that made lovely food and was just a short strole as you walked to the left of the back of the hotel .... More 

Helpful?
Thank turkeytours
California
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed in a suite from Jan 28- Feb 8 with my mother, husband, and 2 year old son. The room itself had mosquitoes and we combatted that with bringing our own plugins (as you must do when traveling in tropical climates). The shower does have mold and the rainfall feature did not work in our room. The trundle bed... More 

Helpful?
Thank KristinE380
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is a stunning hotel, the grounds and pool area are kept in pristine condition, and the view is to die for. Massive selection and good quality breakfast. The staff including the hotel manager are attentative and accomodating. Top hotel and great value for money.

Helpful?
Thank richardbarnes6
Hexham, United Kingdom
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We returned after a pleasant stay last year. When booking we asked for a high floor, we didn't get it. Prices are on the up and the room is very dated, scuffed paint in the bathroom and shower, mildew in the caulking. The views are fabulous from the rooms but the higher up you are the less noise from below... More 

Helpful?
2 Thank Weardalelad
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Weardalelad, I'm sorry that you were disturbed by the group activity at the lawn during your stay. We will do our best to manage the noise activity. I have also noted all your other comments and have shared it with my team, action plans were put in place to rectify all of it. We are looking forward to welcoming... More 

Broome, Australia
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this place 17 to 28th January 2016. The check in was quick but the receptionist my credit card to verify and withold a 7,000 baht for bond . The view is fantastic facing the swimmingpool ocean and sunrise. But the staffs is not friendly they hardly smile or greet the guest . We had a very bad... More 

Helpful?
Thank josephineovens
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear josephineovens, Thank you for sharing your experience during your stay with us. I have seriously discussed all your points to my team and I would like to apologize for our lapses. Rest assured that we have identified the areas we need to improve and definitely should not happen again, not to you nor to the other guests. I'm hoping... More 

Swindon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my last stop in Thailand and I thoroughly enjoyed it! The hotel was a little far from Bangkok airport - 3hr taxi ride, but worth it. The grounds were clean and well maintained. Room was a good size with a balcony overlooking the grounds, pool, and the sea! Amazing sunrise photo opportunities! Food was good at both the... More 

Helpful?
Thank Rebster75
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Rebster75, I'm happy to know that you were not disappointed with your last stop in Thailand and it happen to be in our hotel. We are proud to say that we are the only hotel in this area having all rooms with sea view and I'm delighted that you have enjoyed the view. I will relay your nice comments... More 

england
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

having stayed at this property many years ago when it was a courtyard hotel and been very pleased with our stay ,we returned to find many improvements and had an amazing 3 weeks holiday .The staff are exceptional ,always happy and helpful.the restaurant on the beach had different menu,s for each night at very reasonable prices.the whole hotel was kept... More 

Helpful?
Thank bookmaker
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear bookmaker, I'm delighted to know that you have stayed in our hotel 30 years ago and have noticed the many changes we did when we took over the hotel. We are constantly trying to look for ways to improve our hotel and hopefully on your next stay with us you'll be amazed again. We look forward to your next... More 

Scotland
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Having just returned from the Novotel in Cha am in January. The hotel has been under improvements over the last three years and is improving every year. All rooms are sea facing with great views. Having booked a suite we were allocated one on the top floor (23rd). The room was clean and of a good size with a large... More 

Helpful?
Thank Stewart82
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Stewart82, Thank you for the nice review you have given our hotel. I have shared your comments to our housekeeping department in regards to the cleanliness of your room and they were happy to know about it. We look forward to welcoming you back to our hotel. Best regards, Patrick Janssen General Manager More 

england
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited Jan 2015 6th visit to Novotel and I can honestly say that you would not be disappointed in this lovely hotel they have been updating it for the past 3 years. All rooms have a sea view ask for a room floor15 and above. Breakfast is well worth it with 2 places to eat Floor 3 or the beach... More 

Helpful?
Thank cranstone
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear cranstone, I'm glad to know that you have noticed the improvements we've been doing to our hotel. Thank you for sharing your amazing experience during your stay with us, I will mention your kind words to all our staff and to Raul. I am looking forward to welcoming you back to our resort on your next trip to Hua... More 

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