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Hotel So Sofitel Hua Hin

#3 of 51 Hotels in Cha-am
Certificate of Excellence
115 Moo 7 | Bangkao, Cha-am 76120, Thailand (Formerly Hotel De La Paix Cha Am)
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1 room 1 adult
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Hotel So Sofitel Hua Hin
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548 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

As i have not stayed at the hotel. I have already gotten an amazing service from Khun Gornrade Kerdsook of the reservation department. As Kerdsook has already been very friendly and nice with me still not able to confirm my actual date for my pre wedding photoshoot package. and Khun Kerdsook had been assisting me and had to kept changing... More 

Helpful?
Thank Hou Kwang T
Antwerp, Belgium
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I had an enjoyable stay at So Sofitel Hua Hin, the friendly staff made sure that there were no shortcomings. Our room was comfortable, clean and spacious. Wifi signal was good enough to watch our favourite tv-series on Netflix. Breakfast was beautifully presented to meet all different tastes. The restaurant provided us with a delecious veriaty of... More 

Helpful?
Thank Sarah T
Sydney, Australia
Level Contributor
268 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed here earlier in the year, we were looking forward to celebrating 2 of our family member's birthdays here. But unfortunately the resort is under renovation with most of the grounds closed. Only 1 small pool and 1 cafe with a very limited menu & the beach was closed as major repairs were being done on the steps leading... More 

Helpful?
Thank scorpioshanghai
Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived the lobby with disappointment that there were not fountain as shown as highlight spot on ACCOR Website. During my stay, everywhere looked, not matter from my balcony, above the restaurant, next to swimming pool nor beach front, contraction were on and the noise are their till late. Unpleasant stay and felt cheated by ACCOR!! Customer should have the choice... More 

Helpful?
1 Thank Krisna E S
Nui W, Manager at Hotel So Sofitel Hua Hin, responded to this review

Dear Mr. Krisna E S, Thank you for taking the time to provide a very comprehensive review and feedback of Hotel de la Paix. I truly regret to hear that your first impression of the Resort was not up to your anticipations. It truly disheartens me to learn that you recent stayed was not a plasant one. We are trying... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Despite current improvement work, of which the reservation team made us aware of prior booking, our stay was very enjoyable. The hotel will soon be rebranded into the amazing “So Sofitel” luxury brand, while all rooms have already been upgraded. They look much nicer already, with stylish design features and new fittings, a huge improvement. Moreover, generous 60 sqm standard... More 

Helpful?
Thank Laurent W
Nui W, Manager at Hotel So Sofitel Hua Hin, responded to this review

Dear Laurant W, Thank you for your comment and your loyalty with the hotel. I am happy to receive your review and know that you were amazed with the professionalism and friendliness of the team here , despite the on going renovations projects which carry on during your stayed. We also happy to know that you were impressed with the... More 

Bangkok
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Really nice and big room, lovely breakfast, nice dinner, room service also good. Spa treatments more the good. I love everything and also on the way to be a So sofitel - see you soon Sofitel and thanks hotel de la paix for this time.

Helpful?
2 Thank Erik L
Nui W, Manager at Hotel So Sofitel Hua Hin, responded to this review

Dear Erik L, I am very happy to know that you enjoyed all aspects of your time with us not only size of the room , breakfast , service but also you found on the way to be a So Sofitel very exciting same like we all do. We do hope to welcome you back after renovation complete by end... More 

Bangkok, Thailand
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 28, 2015

My Family booked the Beach front pool villa for 1 night stay. We love the designed and hotel decoration. The designed at the lobby is terrific especially the large white stair but we thought that the stair had many steps to walk up to the lobby for check - in and walked down again when we went to our villa.... More 

Helpful?
1 Thank LukeBua
Nui W, Manager at Hotel So Sofitel Hua Hin, responded to this review

Dear Khun LukeBua, Thank you for your comments in relation to your recent stay. I am always delighted to receive complimentary feedback with regard to our team. We are also happy to know your enjoyed the Pool Villa Room , space , amenities , as well as the breakfast. Most importantly we were very happy to know that you found... More 

Singapore
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed December 26, 2015

I think my title says it all. Having visited other Accor & Sofitel properties before, this incident was a disappointment beyond words. It is shameful that a reputable brand name such as this should want to continue to take money from guests considering the fact that two thirds of the property is under renovation. There is no proper restaurant. There... More 

Helpful?
4 Thank chocfudge
Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 25, 2015

Bought four nights in Hotel De la Paix Cha Am. Judging from the photos on the official Accor website, it should have been a beautiful modern hotel. But as my title says, there were a lot of things which are not right with this property right now. The entrance was impressive and the check-in was smooth & efficient. We were... More 

Helpful?
Thank loulousg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 10, 2015 via mobile

We arrived on 6 December 2015 and found ourselves in the muddle of a building site. On arrival we were told only fifty per cent if rooms were in use, yes because of the building work. On way to our room we were covered in dust from a worker cutting cement boards or could they be asbestos boards ??? And... More 

Helpful?
3 Thank John D
Nui W, Manager at Hotel So Sofitel Hua Hin, responded to this review

Dear John D., Thank you for your comments in relation to your recent stayed. We do apologies however for our current renovation projects which carry on during your stayed , I truly regret that your arrival to the resort was not up to standard. We strive to provide a superior experience for every customer, therefore your feedback is very important... More 

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