I have got a chance to stay in Suratthani for two nights. Booking this hotel via internet, it works fine. At the checking in counter, it was a bit messy and crowded which may be because of the holiday season time. There is only one bell boy. So we need to bring our stuff to the lobby on our own.... More

In a rather bland city, this is an ok hotel. We stayed there two nights (on either end of a trip to Khao Sok) in a superior room for 890 baht/night. The two rooms we stayed on were the same, but the room on the 5th floor was nicer than the 3rd floor as the bathroom was better equipped (real... More

In a town without lots of choices, this is an okay choice. Location is okay. Bedroom was really pretty nice. Staff was okay. They have a new guy in charge of helping guests, who was really helpful. Just one small thing... we got a non-smoking room, and there was just a tiny hint of smoke in the air. Perhaps it... More

We stopped one night during railway trip. Free wifi for multiple devices, clean room with non flat tv and DVD, Breakfast Thai dishes,toast and fried eggs was included. Good baggage service. - Hard bed !

The front desk staff had very limited English knowledge. Not even able to explain that every day one must get new internet login password and username. If one has a problem with this very basic information, then imagine the problems encountered with a real problem. I requested a light bulb be replace over the wash basin twice - never done.... More

We stayed here for one night - we weren't sure about Surat Thani as the selection of hotels didn't sound that great and this seemed like maybe it was the best of the bunch. It's reasonably well situated close to the centre of town with lots of small businesses nearby and the night market and restaurants a short walk away.... More

We stayed with my fiancee for one night in the Suratthani before morning flight. The One hotel was good. Pros: - middle sized room with big bed. - and hotel is cheap :) - desk in the room. - plenty of power outlets everywhere - free wi-fi in the room (not very fast, but works well) - nice light in... More

Stayed here so I could get the boat to Ko Tao in the morning, I was expecting more based on so many positive reviews but this place is as typical as they come. Bathroom was fine, could have been cleaner but that can be said for most rooms in Thailand. Beds were old despite the place looking new. Free wi-fi... More

Nice, big room & value for money. Walking distance or pay tuk tuk for 15 Baht to Colliseum, their shopping mall and night market. Buffet breakfast so so only, with wide variety of choice, mainly Thai signature food. English is a problem to the receptionist...