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Khao Lak Emerald Beach Resort & Spa

7/10 Moo 2, Ramkean, Thai Muang | Phang-Nga, Khao Lak 82210, Thailand
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Khao Lak Emerald Beach Resort & Spa
Khao Lak Emerald Beach Resort & Spa
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214 Reviews from our TripAdvisor Community

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El Nido, Philippines
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

A nice resort with a friendly staff and a private beach. The included breakfast was not to our satisfaction and the beds were rock hard. Pro tip: grab the mattress from the sofa and put on top of the bed for a more comfortable sleeping experience. The resort is located in a small town with most necessities: ATM, pharmacy, misc.... More 

Helpful?
Thank Lisa K
Khao Lak, Thailand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, biggest let down is the all-round service. Took us good 1 hour to check in, then it took around 2.5 hours to get the baggage delivered after around 3 phone calls and a visit to reception, Then trying to arrange something at the reception, more or less impossible not even a cab could they areange. Breakfast was very average,... More 

Helpful?
Thank Dan K

Travelers are raving about these Khao Lak hotels

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice location, on quiet street with plenty of shopping, massages, and restuarants. rooms are spacious but older and wifi is only available in lobby. Main town is short 10 minute taxi. Rooms are very comfortable and pool side access is amazing. The resort staff are very congenial and accommodating. Take the cooking class . It is a wonderful experience.

Helpful?
Thank holly g
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Holly, Thank you very much for your review and feed back about our service, staff and room. We do hope that you can cook some Thai dish at home after taking our cooking class. Thank you very much again for your feed back. More 

Finland
1 review
5 of 5 stars Reviewed 2 weeks ago

The place is great and it is quiet good for holiday. But i want to saggest to have more sunchairs. Everything else works perfectly. The staff is very welcoming. The hotel is clean. Very relaxing! Food is good also.

Helpful?
Thank Helena V
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Helena, Thank you very much for your review and your comment about our service, staff, cleanliness, food. We are pleased that you enjoy your stay at Khaolak Emerald Beach Resort & Spa. For your suggestion to have more sun chairs, we appreciate your suggestion and we will work on it. Thank you very much for your feedback. More 

Gothenburg, Sweden
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not, ever stay at this hotel. Very unfriendly and non professional staff overall, the worst thing is that some one with key to my room went in and gone through my bag hours before I checked out. I packed all my belongings, including valuable things since I should leave the hotel the same morning. When I went to the... More 

Helpful?
Thank Amanda T
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Amanda, We would like to inform you our investigation our security system and question the room maid who made up the room during your stay at Khaolak Emerald Beach Resort & Spa. We found that our staff did not enter to your room from time to time on the date that you checked out until you left the room... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

without doubt one of the best resort it is relaxing, peaceful, beautiful, the best, and comfortable! and upon arrival i am warmly welcomed by the staff. the place is very relaxing and beautiful. The scenery was beautiful and it was a quiet and peaceful environment. the restaurant has always excelled. a real paradise! the kind of room i want to... More 

Helpful?
2 Thank rod j
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Rod, Thank you very much for choosing Khaolak Emerald Beach Resort & Spa. Our staff are happy that you were stayed with us. We do hope that you will come back to Khaolak and stay with us again. More 

Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

The staffs are good very friendly, they greet you evrytime they see you and they always bring their smile. The food is very great and delicious. The rooms are clean and very nice views from my room i can see the pool and beach so clear and clean. This resort is so peaceful its like paradise :). I will come... More 

Helpful?
Thank Khara D
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Khara, Thank you very much for staying with us while you are in khaolak. We are happy that you have a good time while you stayed with us. Our Front desk team send you a regards. We do hope to see you again. More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

the room were clean, good service, restaurant at the hotel expensive comparing with local restaurants. Happy hour great! is a relax location. you can go to some island around, 20 min drive to the pier and then 1.30hs by speed boat. breakfast its ok, not impressive. beach is quiet clean not white sand. you can see spectacular sunset. wi fi... More 

Helpful?
Thank Romina P
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Romina, Thank you very much for choosing Khaolak Emerald Beach Resort & Spa while you were in Khaolak. We appreciated you comments regarding our service and pointed out some weak point that we need to improve our service to ensure our guest will get standard and service that they wish for. Thank you again for your comment. More 

Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2015

Relaxing experience here at the emerald. Really confused with some of the reviews here. Some stated that breakfast doesnt have variety. I would have to say it does have variety. Same standard as any other hotel. Many types of bread to choose from. Many jams to choose from. Great breakfast. Nice restaurant wall drawings. Go check it out beach was... More 

Helpful?
Thank Kan_128
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

Surprised to see a BIG room, equipment with 2 King bed & 1 Single bed. Very spacious for family like us with 2 children. Nice landscaping with canoe ride in the resort itself. Kids specially like the swimming pools. A few pools with different depth and some slide to play with. Adult enjoying sea breeze while having breakfast by the... More 

Helpful?
Thank fun1108
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Fun1108, Thank you very much for choosing Khaolak Emerald Beach Resort & Spa while you were in Khaolak on November. Our colleague were excited when they knew that you and your family enjoyed while you were staying with us. We do hope to see you again. More 

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