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Centara Seaview Resort Khao Lak

18/1 Moo 7 Petchkasem Road | Khuek Khak, Takuapa, Khao Lak 82190, Thailand (Formerly Khaolak Seaview Resort & Spa managed by Centara)
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Centara Seaview Resort Khao Lak
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Ranked #42 of 62 Hotels in Khao Lak
A recent review
4 of 5 stars reviewed 6 days ago
Martin G Canterbury, United Kingdom
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214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Confusion as to which review to believe as they are all so varied, either very good or very bad. I am a seasoned Thailand traveller and this hotel is typical of so many, yes it does need a little bit of work. But why the mixed reviews. It's down to the expectation of the guests, sure if you go looking... More 

Was this review helpful? Yes 3
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I were visiting Centara Seaview Resort from the 27th of March to the 11th of April. Overall a good stay. Some of the things we were unhappy with was; the staff at the reception didn't have the best service face on, you could never get a smile out of them. The staff at the bar at the... More 

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Hong Kong, China
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 1 week ago

I don't usually leave bad reviews because I know it's hard work running a hotel and keep everything running smoothly. But this needs to be clarified to potential guests - Please note that the photos online of this hotel are deceptive. It may look nice in photos but in reality, it is a REALLY old hotel. Lobby still looks quite... More 

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United, Pennsylvania
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely place with nature surrounding. We are living in Phuket and decided to spent Thai New Year Weekend here. Over all experience was lovely. Swimming pool area was great. F&B was great. We loved to sit in Sport Bar, using facilities and had some drinks there. The staff are extremely friendly, especially Khun Ying, Restaurant Manager. We will be back!... More 

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Manila
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't think I've every seen hotel stuff who were grumpier and more unhelpful than those working at Centara Khao Lak. some of the staff clearly didn't want to be there, or simply didn't care about customers - I'm not sure which. everything was a hassle and I dreaded asking anything of the reception staff given the look of disdain... More 

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South Yorks, England
Reviewer
3 reviews 3 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We almost did not book this hotel due to negative feedback on here and the big blue flume photos, but I reminded myself that people have different expectations and am so glad that we went ahead. We stayed (a couple in 50's) for 14 days in March in a pool villa (which was a delight) and enjoyed our stay enormously.... More 

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london
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We did not intend to book this hotel as to be honest it looked like Butlins abroad with the huge blue flume ride etc. It is not the best Centara we have stayed at and we experienced several irritations whilst there. Will give an honest view of good and bad. The resort is large and divided by a road to... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 9 nights in March/April and were not happy with our stay in a number of areas. We first had booked the deluxe family room as we were 3 adults and a toddler. This area was not an original part of the hotel and it shows. The inside is not too bad but you are essentially in... More 

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Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

- Service: check-in and check-out ok, language skills could be better at the reception and friendliness was not what we are used to in Thailand. Not bad but not exceptionally good either. The bellboys/drivers were very good, always friendly and helpful. Special thanks to Bat, who made our kids happy every time. You will be remembered :) Pool service was... More 

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Nykobing Falster, Denmark
1 review
2 of 5 stars Reviewed 2 weeks ago

We have had a wonderful holiday at Centara, but the rooms were too moisture, so we asked for new rooms. We got new rooms which were better than the first ones, but still all our clothes smell awful and the blankets felt wet at night.

Review collected in partnership with this hotel

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Wayne D, General Manager at Centara Seaview Resort Khao Lak, responded to this review

Dear Trine P, Thank you very much for staying at Centara Seaview Resort Khao Lak. We appreciate you taking the time to share your experience on Trip Advisor as we do value guest feedback both positive and negative. Sorry to read you experienced an issue with moist air in your room, unfortunately as we are now moving into the humid... More 

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