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Khao Lak Diamond Beach Resort & Spa

7/3 Moo 2 Ramkean | Thai Muang, Khao Lak 82210, Thailand
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1 room 1 adult
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Khao Lak Diamond Beach Resort & Spa
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104 Reviews from our TripAdvisor Community

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Khao Lak, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2015

90% of the guests are Chinese. Busses with running motors for 1 - 2 hours are waiting outside of the hotel. Cleaning is not on the hotel list. Cigarettes, plastic spoons etc. are lying for days under the beach chairs. Breakfast is in the next door Emerald hotel. Some days are dogs in the breakfast area. I wanted to change... More 

Helpful?
1 Thank Tiny_1805
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Room was big with 2 King bed which is just good for our family with 2 kids. Most interesting is the pool view room that we had, whereby the pool is just outside of our room! Kids love to jump straight into the pool from the balcony. it was just relaxed sitting at the beach, looking at the sea...

Helpful?
1 Thank fun1108
Pearland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 13, 2015

Changed rooms! We were shown two very nice room, paid in cash, went to room. Five minutes later, were told we had to move to another room which was in the Emerald Hotel next door. Both hotels are owned by the same owner. They use the Dismond Hotel to lure you in, then switch you to a much less attractive... More 

Helpful?
3 Thank Jerry A

Travelers are raving about these Khao Lak hotels

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 28, 2015

Located in a quieter area on the mainland of Thailand. Great beach in front of the resort, suitable to relax on or walk and explore. Well located to a number good restaurants, other resorts and shopping. The front pool and restaurant area are wonderful and atmospheric, good for relaxing with views to the ocean. The room was well fitted out... More 

Helpful?
Thank Josephine H
Cambridge, England, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 23, 2015

This hotel looks fabulous from the photos online but sadly it is not at all fabulous. The customer service at the hotel was terrible. We waited ages to check in with no "hello" or assistance. The rooms are unnecessarily huge and you have to walk a long way with your luggage to get to the room if you haven't paid... More 

Helpful?
3 Thank Izzy M
Gredstedbro, Denmark
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 6, 2015

I think it was on the mid of 2014, we were just planning for a short trip before the year end. So I am glad that my friends and I had a definitely great stay in this place. The staff was so cool and easy to approach with. They are so generous, kind and friendly. They want to exceed on... More 

Helpful?
Thank juhllaurits
SK
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

Nothing horrible about the place, just nothing stands out either. The location is probably the best thing, near shops and restaurants and pretty much ocean front. I hate to sound petty but there are not enough loungers and the beds in the room are beyond hard. I've been through all of Mexico and most of Central America so I know... More 

Helpful?
Thank Itravelutour
Country Victoria
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 1, 2015

The location of the resort is amazing, with the beach at the front and the shops and restaurants all within a very short stroll. Unfortunately the resort itself left me underwhelmed! The staff were casual, we checked in quite late 9 pm and were left waiting for at least 15 minutes while the girl on reception finished what appeared to... More 

Helpful?
Thank Mareeslee
Oslo, Oslo, Norway
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 31, 2015

"Your pleasure, our passion" is the slogan on the signs outside the hotel. I can´t say I experienced any of this passion. Most of the staff seemed uninterested and only smiled when smiled at. I made an inquiry to the hotel by e-mail before I arrived that was not answered, so the lack of passion was apparent already before I... More 

Helpful?
Thank Ragnhild N
USA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 26, 2015

This morning--- No water in most of the rooms. No hot water in our fancy ocean side suite (which is just one average size room with a king bed and a sofa). After our first shower, we noticed that sewage from the toilet was seeping out and mixing with the shower water. Our neighbors confirmed that their toilet seeped into... More 

Helpful?
Thank goingnowheresoon
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