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Khao Lak Diamond Beach Resort & Spa

7/3 Moo 2 Ramkean | Thai Muang, Khao Lak 82210, Thailand
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Khao Lak Diamond Beach Resort & Spa
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pearland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Changed rooms! We were shown two very nice room, paid in cash, went to room. Five minutes later, were told we had to move to another room which was in the Emerald Hotel next door. Both hotels are owned by the same owner. They use the Dismond Hotel to lure you in, then switch you to a much less attractive... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 28, 2015

Located in a quieter area on the mainland of Thailand. Great beach in front of the resort, suitable to relax on or walk and explore. Well located to a number good restaurants, other resorts and shopping. The front pool and restaurant area are wonderful and atmospheric, good for relaxing with views to the ocean. The room was well fitted out... More 

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Cambridge, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 23, 2015

This hotel looks fabulous from the photos online but sadly it is not at all fabulous. The customer service at the hotel was terrible. We waited ages to check in with no "hello" or assistance. The rooms are unnecessarily huge and you have to walk a long way with your luggage to get to the room if you haven't paid... More 

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Travelers are raving about these Khao Lak hotels

Gredstedbro, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 7, 2015

I think it was on the mid of 2014, we were just planning for a short trip before the year end. So I am glad that my friends and I had a definitely great stay in this place. The staff was so cool and easy to approach with. They are so generous, kind and friendly. They want to exceed on... More 

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SK
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

Nothing horrible about the place, just nothing stands out either. The location is probably the best thing, near shops and restaurants and pretty much ocean front. I hate to sound petty but there are not enough loungers and the beds in the room are beyond hard. I've been through all of Mexico and most of Central America so I know... More 

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Country Victoria
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 1, 2015

The location of the resort is amazing, with the beach at the front and the shops and restaurants all within a very short stroll. Unfortunately the resort itself left me underwhelmed! The staff were casual, we checked in quite late 9 pm and were left waiting for at least 15 minutes while the girl on reception finished what appeared to... More 

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Oslo, Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 31, 2015

"Your pleasure, our passion" is the slogan on the signs outside the hotel. I can´t say I experienced any of this passion. Most of the staff seemed uninterested and only smiled when smiled at. I made an inquiry to the hotel by e-mail before I arrived that was not answered, so the lack of passion was apparent already before I... More 

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USA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 26, 2015

This morning--- No water in most of the rooms. No hot water in our fancy ocean side suite (which is just one average size room with a king bed and a sofa). After our first shower, we noticed that sewage from the toilet was seeping out and mixing with the shower water. Our neighbors confirmed that their toilet seeped into... More 

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Austin, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 16, 2015

Diamond Resort Khao Lak is in a very nice location with an amazing beach front. The beach itself is lovely and beautiful. The resort has nice chairs for you to sunbathe in and a relaxing pool nearby. The hotel itself is closer to 3 stars than 4, the bed is comfy enough. Staff spoke little English and the staff at... More 

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California
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015

The best part of this resort is the beach. Fantastic waves, strong tides, beautiful crystal clear waters. Could not have asked for more. Also, not very crowded as it is mostly frequented by neighboring resort customers. The rooms are large and clean, though bathroom tub is a little hard to get in and out of since it is pretty high.... More 

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