We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 59 Khao Lak hotels

JW Marriott Khao Lak Resort & Spa

5.0 of 5 Hotel   |   41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added JW Marriott Khao Lak Resort & Spa to your Saves list
JW Marriott Khao Lak Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #6 of 59 hotels in Khao Lak
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Cheyenne P Brisbane, Australia
  • Reviews (1,356)
  • Photos (1,662)
  • Amenities
  • Room tips (419)
  • Location
  • More
Write a Review

1,356 people have reviewed this hotel

Traveler rating
    953
    310
    65
    16
    12
See reviews for
377
691
27
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (419)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This calm secluded resort is great to escape the hustle and bustle in Patong. Stunning rooms, pools, resort right on the beach in the location of the tsunami devastation. Note it is a getaway for a lot of Scandinavians not many English speaking people. Great for families and couple retreats.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location for a family holiday, we stayed a week in a swim up room. Loved the pool, we could swim almost everywhere we needed to. We ate several nights at the traditional restaurant on the beach (to the right) no problems at all. The taxi drivers out front actually were good value for money and would happily recommend a... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Currently in rooms 3005 & 3006 poolside and while still a great place the hotel should indicate to people that are booking that the hotel is undergoing renovations all over the place. The exterior of our room is currently being painted as we sit in it enjoying the strong smell of paint. Why not wait until rooms are vacated before... More

Was this review helpful? Yes 3
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Apart from office staff who took their time to reply to emails and a mix up on transport the hotel experience was absolutely great. Three restaurants offer a great variety of excellent food, we especially liked the Japanese one. All the staff seem to be genuinely welcoming, friendly, and helpful. It is really difficult to fault the hotel.... BUT, The... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay at the Marriott in khaolak..Nice big room and what a pool!! made our stay so romantic and wonderful..very polite staff and helpful..Breakfast was huge and the view spectacular..we had some weather issues but there was nothing you could do to get bored at the hotel...we will surely return..

Was this review helpful? Yes
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear greta h, Thank you for choosing the JW Marriott Khao Lak as your preferred honeymoon destination and for taking time to share your comments with other readers on this website. We are very pleased to learn that you enjoyed your stay and had such a romantic and wonderful experience during your honeymoon. It is very gratifying to read your... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed with our two children, aged 7 and 9, in a two bedroom suite for 7 days. The room was spacious with the main bedroom in an upstairs mezzanine and the children's room adjoining. We had a large living area with a dining table and two balconies - huge amount of room and plenty of toiletries restocked daily. It... More

Was this review helpful? Yes
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear KM_Melbourne, greetings from Khao Lak and thank you for making the JW Marriott Khao Lak your preferred choice during your recent family vacation in Thailand. We appreciate you taking time to share your comments with readers on this website. We are very pleased to learn that you enjoyed your stay and had such memorable and relaxing family holidays during... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel was great! Duty mgr, K. Fon showed professionalism and delivered great hospitality. We experienced some booking errors through the internet, but she helped us sort out and comforted us. Gift, the one who escorted us to the room, she has that pretty smile on her face that will sure to brighten up your day. Nicolas at the reception... More

Was this review helpful? Yes 1
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Nathelf, Thank you for making our resort your preferred holiday destination and for taking time to share your comments with other travelers in this forum. We are very happy to read that you enjoyed your stay and had such a memorable experience. Especially your comment about Khun Fon, Khun Gift and Nicolas providing great hospitality at our Front desk... More

Ringwood East, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, set out on large grounds with an amazing pool that you never feel like people are on top of you. Staff very friendly and polite. Grounds are immaculate and poolside staff are always offering water to you as you sit by the pool or beach. So many other activities, so if you are wanting a change from the... More

Was this review helpful? Yes 2
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Megan M, Thank you for sharing your feedback on this website and describing your experience in our resort! We are very pleased to learn that you had a great stay, thank you for your feedback about our Pool access rooms, which are indeed perfect for families with children. Great to read that you enjoyed the breakfast variety and quality,... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I actually feel guilty complaining about this hotel because they treated us very well. That being said, I just didn't like it. We came here after staying at the amazing JW in Phuket so perhaps our expectations were too high? Our first room was a 2 levels but it was very dark and smelled of citronella. We then moved to... More

Was this review helpful? Yes 1
TyCollins, General Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear TravelMom2468, Thank you for taking the time to share your experience. We have been working hard over the last year to continue to improve the service in the resort. We hope to have the chance to serve you again in the future. Very best regards, Ty Collins General Manager More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We purchased a 10 nights all inclusive package, which includes daily buffet breakfast, 2 course lunch, 3 course dinner, 1 thai cooking class & 8 massages. We originally had a room in Block 4 in a pool view room for the first night, then upgraded to Block 3 with a pool access room. During our stay it rained most days,... More

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage JW Marriott Khao Lak Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to JW Marriott Khao Lak Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Pool access room(30)
  • Very good(26)
  • Thai restaurant(14)
  • Happy Hour(14)
  • Kid Club(14)
  • Swimming pool(9)
  • Star hotel(8)
  • Phuket airport(8)
  • Breakfast buffet(7)
  • Fresh fruit(4)

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
Phone Number:
Location: Thailand > Phang Nga Province > Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Marriott, Tingo, Agoda, Priceline, Otel, BookingOdigeoWL and Venere so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort

1,662 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1617)
Viewed
Pool/beach area (362)
Viewed
Hotel & grounds (394)
Viewed
Room/suite (235)
Viewed
View from room (70)
Viewed
Dining (126)
Viewed
Bathroom (59)
Viewed
Family/play areas (7)
Viewed
Other (364)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Other (24)

Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Khao Lak #4 Spa Hotel in Khao Lak #4 Romantic Hotel in Khao Lak #5 Luxury Hotel in Khao Lak #6 On the Beach Hotel in Khao Lak
Hotel Class
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 
Number of rooms
297

See which rooms travelers prefer