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JW Marriott Khao Lak Resort & Spa

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41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
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JW Marriott Khao Lak Resort & Spa
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JW Marriott Khao Lak Resort & Spa
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2,023 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (665)
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    (2023)
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London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Me and Wife booked for our 25th Anniversary, What can i say, they really made our holiday special, The room was dressed with flowers and welcoming - The staff are exceptional, real people, they engaged with us in conversation and nothing was to much trouble, I must say Ms Nana is a true ambassador for JW , She made our... More 

Was this review helpful? Yes 1
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Ravmaster1, Warmest greetings from JW Marriott Khao Lak Resort & Spa to London! Thank you for making our resort as preferred 25th anniversary holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are thrilled to learn that you enjoyed your fantastic stay and had such a memorable experience during... More 

sydney australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful resort with the best pool, buildings need maintenance (painting) Forget about purchasing alcohol impossible for ozzies, glass of wine 100mil $20.00 bottle of wine minimum $75.00 Beer $14.00. Pity as if the prices were lower people would purchase more this is what they dont understand . We did not buy any alcohol the whole time we were there. Outside... More 

Was this review helpful? Yes 2
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear aribera1, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Sydney! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website . We really appreciate your nice words about our beautiful resort and the pool. Unfortunately all imported alcoholic beverages are... More 

Jakarta
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Check-in is very friendly with wet towels and welcome drink. Hotel is large but well maintained and clean. We book a deluxe pool access room with extended stay package on Mariott website, which give us 20% discount on all F&B purchased in the hotel. The room is nice. We are at wing 3, 2 adults and 2 young children. The... More 

Was this review helpful? Yes 2
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Griffon H, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Jakarta! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are delighted to learn that you enjoyed a memorable stay with us, thank you for your comments about... More 

Dubai, United Arab Emirates
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at JW Marriott Khao Lak in July for three nights, staying at the room with direct access to the pool and absolutely loved it. It is about one hour and fifteen minutes from the airport so for a family traveling with kids landing late and the extra drive was a bit of a stretch. It didn't help that... More 

Was this review helpful? Yes 2
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Tatiana V, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Dubai! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your detailed feedback with other travelers on this website. We are delighted to learn that you enjoyed your fantastic stay and had such a memorable experience during... More 

Woy Woy, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We usually do not take a trip where we stay in one place but this was well worth it and the Resort had everything we needed at our finger tips. Great pool, beach and restaurants that catered to our every need. The staff were so friendly and helpfully. Our room was always impeccable and we got all the bottled water... More 

Was this review helpful? Yes 2
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Purple7279, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Woy Woy! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are thrilled to learn that you enjoyed your fantastic stay and had such a memorable experience during your... More 

brisbane
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel for our 40th wedding anniversary and I must say it was excellent the food and service is very good the staff at the hotel go out of their way to help you and I would say a special thank you too na na who was so helpful to us during our stay at the Marriott she... More 

Was this review helpful? Yes
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear John C, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Brisbane! Thank you for making our resort as preferred 40th wedding anniversary holiday destination and thank you for spending time to share your feedback with other travelers on this website. How gratifying to read your nice words about the food and the service. We sincerely appreciate... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Like what is mentioned in my header, I like this Marriott a lot in many ways but on top of it is because of its character. To start with, who wouldn't be captivated with a Thai inspired accommodation? No one I suppose. It's simply hard not to like anything Thai... it is also the only Marriott i know that has... More 

Was this review helpful? Yes
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Nanes601, Warmest greetings from JW Marriott Khao Lak Resort & Spa! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are thrilled to learn that you enjoyed your fantastic stay and had such a memorable experience during your holiday. It is... More 

Auckland Region, New Zealand
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 8 nights with 2 children in a pool entrance room. The rooms are not huge, but we were only in there to sleep, so wasn't a huge issue. The pool was amazing, you can swim for hours all the way around the resort. The staff were fantastic, especially the dining staff, they were so lovely with... More 

Was this review helpful? Yes 1
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear rachjonp, Warmest greetings from JW Marriott Khao Lak Resort & Spa to New Zealand! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are delighted to learn that you enjoyed a memorable stay with us, thank you for your comments about... More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful holiday, amazing pools lovely staff but the chairs in the waterfront restaurant are infested with cane mites and when I was bitten and discovered them in my chair I told staff who just moved the chair to another table where another guest promptly sat on it. Six days later the blisters have calmed down but my legs are red... More 

Was this review helpful? Yes 5
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Pauline595, Warmest greetings from JW Marriott Khao Lak Resort & Spa to Perth! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are delighted to learn that you enjoyed a memorable stay with us, thank you for your comments about the... More 

London, United Kingdom
Level Contributor
151 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago

There is alot to like at this resort. Beautiful surroundings, a great spa and pleasant rooms.. In addition the restaurants are universally excellent with fine food and friendly service. However the housekeeping and room service are poor... Rooms frequent not made up or poorly done. Room service is also extraordinary slow and often inaccurate prompting repeated sloe / unanswered follow... More 

Was this review helpful? Yes 2
Nana R, Guest Relations Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Squaremeal, Warmest greetings from JW Marriott Khao Lak Resort & Spa to London! Thank you for making our resort as preferred holiday destination and thank you for spending time to share your feedback with other travelers on this website. We are delighted to learn that you enjoyed a memorable stay with us, thank you for your comments about the... More 

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