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Pullman Khao Lak Katiliya Resort & Spa

9 / 9 Moo 1 | Khuek Khak subdistrict, Takuapa district, Khao Lak 82190, Thailand (Formerly Le Meridien Khao Lak Beach & Spa Resort)
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Pullman Khao Lak Katiliya Resort & Spa
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Pullman Khao Lak Katiliya Resort & Spa
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168 reviews from our community

Traveler rating
    103
    44
    12
    7
    2
See reviews for
40
89
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coolangatta
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from an 8 night Luxury Escape stay at the Pullman and it was an amazing holiday. The resort is just spectacular. We upgraded to a pool villa and couldn't have been happier. Absolutely stunning. Our package included all meals, again which were amazing. We went to a buffet almost every night which was fantastic value. We... More 

Was this review helpful? Yes
Tanilba Bay NSW Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort was just beautiful, lovely clean rooms, great food, terrific staff. The only disappointment was we were only able to book in for one massage not the the 8 that were included in our package because the spa was booked out, as were the cooking demonstrations. But other than that we had a wonderful time.

Was this review helpful? Yes 4
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Patsy1951, Thank you for your feedback via TripAdvisor and we are glad to see you have had a enjoyable stay. Regarding the Thai Cooking Class and massages, we do recommend to book them as early as possible to ensure you may enjoy the full benefits of your package and to avoid disappointments. Once again thank you very much for... More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are seeking for a place to take a rest with family, Pullman Khao Lak is the best choice. Room are so neat and clean, staffs are friendly and provide good service. I and my parents really love this hotel.

Was this review helpful? Yes 2
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Khun Chatchai_P318, Thank you very much for the brief but kind and warm feedback. I am glad you could relax together with your family and please visit us again whenever Bangkok will stress you out too much and you will need a place to relax and recover. With warm regards, Jakub Piwowarski Director of Rooms More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have just returned from an 8 night stay at this amazing place and I am pleased to say the report is mostly good. The rooms are lovely, the pool areas are beautiful, the food is amazing and the beach is spectacular. The resort is 13km out of town and a taxi or shuttle is needed to get anywhere. The... More 

Was this review helpful? Yes 7
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Meags4273, Thank you for your kind feedback via TripAdvisor. We are glad to see you had such a relaxing time and regarding your comments about the shuttle service, we will discuss with the operating company whether an extension of the transfer hours may be possible. Great you have had an all in all wonderful stay and we are looking... More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have travelled all over the world including Thailand many times. Always hotels but never resorts. I was blown away with the generosity of the staff and management. I was traveling with my daughter and granddaughter only 8 months old. The staff in The Terrace adopted her, treated her with love measured with professionalism. The food in all restaurants was... More 

Was this review helpful? Yes 8
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Rosemarie G, Thank you very much for the great feedback. On behalf of our team I would like to thank you for your kind words and we are glad the stay with us contributed to your recovery. Very much looking forward to see you again in August and until then our warmest regards, Jakub Piwowarski Director of Rooms More 

Flekkefjord, Norway
Top Contributor
71 reviews 71 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were lucky to get an special opening rate @3.900,- Baht for the hole family. Terrific value. Wonderful tasteful breakfast and great fun for the kids at the kids room and the huge pools. Very peaceful and quiet. One thing - not many other reastaurants outside the hotel area.

Was this review helpful? Yes 2
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Trondav, Thank you for your recommendation and brief but great feedback. We are delighted that you enjoyed your stay and will be happy to welcome you back on another occasion. Until then our sincerest regards, Jakub Piwowarski Director of Rooms More 

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this resort for one week after travelling to Bangkok and around Chang Mai. We wanted a relaxing break at the end of our holiday. Having read a few of the comments from guests who complained about the quality of the food and service following Pullman taking over the property I was wondering what to expect. However I... More 

Was this review helpful? Yes 5
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Ben L, Thank you for your feedback via TripAdvisor and we are glad that your initial worries have disappeared during the stay. Indeed, our property is without any doubt the most beautiful in all of Khao Lak and I am glad that the food as well as the service didn't disappoint you as well. Once again thank you for... More 

Bangkok, Thailand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am a repeat cusromer here and the villa i stayed was incredible with ocean view, pool, and clean. Location a bit far from hotel facilities but I enjoyed music from the Terrace at my private pool. House keeping sometimes forgot to set up bathroom amenities. Check in staff recognized us !! Thank you.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 3
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Khun naphapornp, Thank you for having visited us again and for the great feedback through TripAdvisor. We are grateful for your patronage and will try our best to make every stay of yours as enjoyable and memorable as your recent ones. With warm regards, Jakub Piwowarski Director of Rooms More 

Hindmarsh Island, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best recommendation for any resort is Guests returning and we have just booked our return package! After two great but hectic weeks travelling through Vietnam and Cambodia we chose to finish with 8 nights of Luxury and that is just what we received. From the greeting at the Airport , our refreshing drive to Khao Lak ,the warm and... More 

Was this review helpful? Yes 8
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Geoff and Yvonne, I don't want to spend too many words but only to say that I was very glad to have met you, I AM very glad you have well recovered during your stay and WE are looking forward to see you again soon. Please don't forget to drop me a short message as soon as you confirm... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 9 nights in one of the hotel bedrooms on the 2nd floor, didn't upgrade because didn't intend to be in the room very much. The room was very big, lovely comfy bed, nice sitting out balcony and big bathroom, just what we wanted. The swimming pools were amazing, never been in a nicer one anywhere in... More 

Was this review helpful? Yes 5
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Jane B, Thank you for your kind feedback via TripAdvisor. Great you enjoyed the sports activities and the pools and we invite you to have another lovely stay with us, whenever you are planning your next trip to Khao Lak again. With kind regards, Jakub Piwowarski Director of Rooms More 

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