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Pullman Khao Lak Katiliya Resort & Spa

9 / 9 Moo 1 | Kuk Kak Subdistrict, Takuapa District, Khao Lak 82190, Thailand (Formerly Le Meridien Khao Lak Beach & Spa Resort)
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Pullman Khao Lak Katiliya Resort & Spa
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Pullman Khao Lak Katiliya Resort & Spa
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
4 of 5 stars Reviewed 2 days ago NEW via mobile

I referred to this site often to find out what I could for our visit so I thought I would give a quick review of our luxury escapes stay. I'll start with the good. The food and the pools have been our highlights. The terrace restaurant definitely our favourite for lunch. You could not ask for a better location. Now... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I might start at the beginning of our experience. The hotel picked us up from Indigo Pearl hotel near Phuket airport with roughly an hour and a half transfer. Very prompt service both ways and they also had the two car seats for our 10 month old and our friends 18 month old which was a huge tick. We also... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Shakers56, Thank you for your detailed feedback via TripAdvisor. We are glad your check-in experience was lovely and that the package and the room met your expectations. On behalf of our team we would like to apologize for areas which despite the overall good experience influenced your decision to go for only 3 stars. Our housekeeping team is now... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Fantastic food, wonderful staff, magnificient pools, spacious rooms. It really has everything you want for a relaxing holiday. The travel agent within the resort was also very helpful and recommended great tours. If you want something more than a relaxing holiday with a few tours of nearby attractions and markets thrown in make sure you get some time down in... More 

Was this review helpful? Yes 2
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear LynieJ, Thank you for your feedback via TripAdvisor. Great to see you enjoyed our resort and facilities and of course we also glad to see that our partner Asian Trails provided you with excellent tours service. While Phuket is indeed only a short ride away, please ensure to check with our transportation services about current traffic situation so you... More 

maroubra
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful resort, great pool and beach restaurants close by to the hotel, which are a cheaper alternative to eating in the hotel .Breakfasts wide and varied with plenty of healthy options. The resort is about one and half hrs from Phuket but well worth the drive for the seclusion.

Was this review helpful? Yes
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear maroubragirl, Thank you for your feedback via TripAdvisor. Great to see you enjoyed our resort and facilities and we are looking forward to your next visit to Khao Lak and to Pullman in the future. With kind regards, Jakub Piwowarski Director of Rooms More 

Brisbane, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were looking for a restful holiday and we had it! Lovely room, lovely meals, lovely people looking after us. The resort gives you the option of using family pool areas or a child free pool (we did both). We only left the resort to visit the markets or a wander along the beach and didn't make use of the... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Casual_holidays, Thank you for your feedback via TripAdvisor. Great to see you enjoyed our resort and facilities and we are looking forward to welcome you back in the future. With kind regards, Jakub Piwowarski Director of Rooms More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very relaxing with great food at the 4 restaurants, lots of food. Terrific service with nothing too much trouble for the staff. Imaculate rooms with attention to detail. Loved swimming in the pools and of course happy hour too!

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Matt M, Thank you for your feedback via TripAdvisor. Great to see you enjoyed our resort and facilities (and of course the happy hour) and we are looking forward to welcome you back in the future. With kind regards, Jakub Piwowarski Director of Rooms More 

Adelaide, Australia
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The moment we pulled into the impressive entrance we knew this would be an amazing resort. We got in at night and the whole place was lit up just making it look very spectacular. After getting driven to our lagoon view villa by golf buggy we got the quick tour of the room and could not fault it. Absolutely beautiful.... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear PSTNT, Thank you for your feedback via TripAdvisor. Indeed while the low season is very quiet, the Luxury Escapes package proofs very popular and we like to thank you for having visited us. We are happy to see you enjoyed your stay and are looking forward to welcome you back again in the future. With kind regards, Jakub Piwowarski... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My family and I have just returned after our Luxury escape package. EXCELLENT!! We all had a wonderful holiday and it was more than we imagined. The food was beautiful, lots of choice for adults and service was great, in particular we would all like to say a special thank you to Wuth and Aozro, we loved seeing them both... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Mellydallas, Thank you for your feedback via TripAdvisor and especially for mentioning and recommending so many of our associates. We are happy to see you enjoyed your stay and are looking forward to welcome you back again in the future. With kind regards, Jakub Piwowarski Director of Rooms More 

Melbourne, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an amazing place! This is the first time we have been to a resort and to Thailand. Usually our holidays are spent racing around being a tourist but this is the place to chill. Our villa is well designed with its own pool and deep bath (what more could a girl ask for?) The food is fresh and plentiful.... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Tracie H, Thank you for your feedback via TripAdvisor. We are happy to see after racing in previous years you found the right place to chill and are looking forward to welcome you back again in the future. With kind regards, Jakub Piwowarski Director of Rooms More 

Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to the pullman on a luxuary escapes deal for 8 nights. Wonderful resort so,spread out that there was plenty of space to find your own place. The restaurants were excellent and the restaurants manager Daniel was also excellent ,very friendly and wonderful at his job. Couldn't fault any of the staff and Rose at reception was also very helpful... More 

Was this review helpful? Yes
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Debtrank, Thank you for your feedback via TripAdvisor and your recommendation for our staff. We are happy to see you enjoyed your stay and are looking forward to welcome you back again in the future. On a short note, we actually do have an adults only pool (12 yrs or above) which is located in the quiet and secluded... More 

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