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Pullman Khao Lak Katiliya Resort & Spa

5.0 of 5 9 / 9 Moo 1 | Khuek Khak subdistrict, Takuapa district, Khao Lak 82190, Thailand (Formerly Le Meridien Khao Lak Beach & Spa Resort)
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Pullman Khao Lak Katiliya Resort & Spa
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Pullman Khao Lak Katiliya Resort & Spa
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40 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked into the Pullman resort on 14/12/2014 for a 7 night stay as part of our honeymoon to Thailand. We are currently 2 nights into our stay and just felt that we had to leave a review as we are so happy to have selected this resort. We opted for a Katiliya villa, which is most definitely excellent value... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay at the Pullman resort in Khao Lak. Pullman apparently took over Katliya resort and the Meridien hotel and merged them less than a month ago. We stayed at one of the Katiliya villas with an ocean view and a private pool. We upgraded from the garden view which were not very private as a lot... More 

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Sydney, Australia
Top Contributor
120 reviews 120 reviews
56 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Like many others that stayed at Pullman Khao Lak just after the change over from Le Meridien to Pullman, we purchased an 8 night Luxury Escape package and upgraded to the pool villa (the minimum room type that you would stay in). The resort is excellent, in a wonderful part of Thailand. It is around an hour and twenty from... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We booked this holiday thru Luxury Escapes and thought it was a too good to be true kind of deal, it was an 8 night 9 day deal where we upgraded for the villa lagoon option, the villa's are very large and comfortably fit 3 Adults with still more room so you didn't feel like you were sitting on top... More 

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Hobart, Australia
Top Contributor
51 reviews 51 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Lets start by saying a fair star rating would be 4.5 stars. We had a 10 night Luxury Escape package in a Pool Villa, nothing wrong with the room itself but ageing a little. These Pool Villas have a fully enclosed yard which needed some TLC, could easily have been a 5 star rating as we had our own pool... More 

Was this review helpful? Yes 3
Shibayama-machi, Japan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were very friendly, professional and attentive. We upgraded and were put on to the private pool villa. it was a very special occasion for us, We really liked the room and its ambiance. The bedding was of the best quality and ensured perfect sleep the service was excellent. Highly recommended !

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

They were building this resort last year when I was walking up the beach daily. I was staying in another resort. Honestly, as beautiful as it is they should be including transfers. From Phuket airport it is an hour and I regularly thought we would not make it there alive. If they drove like that in Sydney they would be... More 

Was this review helpful? Yes 1
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Hailey M, Thank you for having chosen Pullman Khao Lak Katiliya Resort & Villas for your advice via TripAdvisor on the destination of Khao Lak. If I may just correct a little bit that our resort is open since 2004 but I believe you refer to the newly opened villa part which has been just recently added and opened... More 

Cardwell, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I am writing this review honestly and fairly. We booked a package with Luxury Escapes. Between booking and arriving the Pullman group had taken over possession of the resort. The upgrade we were offered upon booking was not organised prior to arrival due to complications in the change over and was not available, we were offered an upgrade to a... More 

Was this review helpful? Yes 3
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Sam B, Thank you for your extensive feedback and the compliments towards our staff, facilities and services and on that note, I also like to mention that I am glad I was able to support you troughout the stay and also for your support towards our team. Your remarks about food & beverage will be taken into account for... More 

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is one of many in the Khao Lak area of Phuket, about 1 1/2 hours drive from the airport, and 15 minutes from the khao Lak township which has little to offer. The Similan Islands, ok for snorkelling and scuba diving, are 2 hours away by speed boat. The port where boats leave for Phi Phi Island and... More 

Was this review helpful? Yes 4
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear Ken1939, Thank you for your kind feedback via Tripadvisor. I am very glad to see that you liked almost everything and regarding the wine issue please be assured that we will try our best to train the staff properly and to further improve our services as discussed during our brief meeting at the lobby together with our food &... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This resort has definitely seen better days. We first visited about 5 yrs ago and it has deteriorated tremendously. Paintwork is peeling, furnishings look faded and the resort generally looks and feels old and tired. The rooms are really in need of an overhaul. The air conditioning was unreliable, blowing hot or cold intermittently. The rooms felt damp all the... More 

Was this review helpful? Yes 2
Jerome S, Manager at Pullman Khao Lak Katiliya Resort & Spa, responded to this review

Dear 4cl0ver, Thank you for your feedback via TripAdvisor. We are very sorry your recent stay did not live up to the expectation, especially after having visited the resort previously 5 years ago. Without going too much into detail, please be assured that all your listed points are being taken into account for our future improvement plans. As you mentioned,... More 

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Additional Information about Pullman Khao Lak Katiliya Resort & Spa

Address: 9 / 9 Moo 1 | Khuek Khak subdistrict, Takuapa district, Khao Lak 82190, Thailand (Formerly Le Meridien Khao Lak Beach & Spa Resort)
Phone Number:
Location: Thailand > Phang Nga Province > Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khao Lak Katiliya Resort & Spa 5*
Number of rooms: 320
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Also Known As:
Le Meridien Khao Lak Beach Hotel Khao Lak
Le Meridien Khao Lak Beach And Spa Resort
Meridien Khao Lak
Hotel Style:
#14 Top resorts Hotel in Khao Lak
#16 Spa Hotel in Khao Lak
#18 Family Hotel in Khao Lak
#18 Luxury Hotel in Khao Lak
#20 On the Beach Hotel in Khao Lak
#23 Romantic Hotel in Khao Lak

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