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Moracea by Khao Lak Resort

26/20 M.7 Petchkasem Rd | T. Khukkhak, Khao Lak 82190, Thailand (Formerly Khao Lak Resort)
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1 room 1 guest
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Moracea by Khao Lak Resort
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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    (100)
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Wolverhampton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Came here for 5 nights before going onto bangok. I booked the jasmine superior room after reading reviews. Got there late on the evening and were shown to the room. Not what we expected. Very small, old and worn bathroom and facilities, small, no bathrobes or slippers- Not what I expected from a 4 star resort. Spoke to manager on... More 

Was this review helpful? Yes 1
KhaolakResort, ผู้จัดการ at Moracea by Khao Lak Resort, responded to this review

Dear Khun San K, Sawasdee from Moracea by Khaolak Resort !!! Foremost, we would like to express our sincere thank you very much for taking the time to return your valued feedbacks. It is only through constructive customer feedback that we can monitor and continuously improve our services standard. We are sorry indeed to learn on your disappointment with the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a stunning resort! My family and I stayed in one of the beach bungalows at Moracea for eight nights in late July/early August 2015 and had a wonderful time. It didn't matter that it rained for about half of the time, our bungalow was so lovely we barely wanted to leave it anyway! The room was clean and beautifully... More 

Was this review helpful? Yes
KhaolakResort, ผู้จัดการ at Moracea by Khao Lak Resort, responded to this review

Dear Khun Corbsy, Sawasdee from Moracea by Khaolak Resort !!! Foremost - please accept our sincere thank you very much for your kind feedbacks and currently staying with Moracea by Khaolak Resort for your pleasant holidays. We are really happied to acknowledge that there are many features of the resort are reached your satisfactions. However, we regret that there is... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although I've been warned about the weather during July, the special rate offered during green season makes it hard to resist. During the day, the sun was out and it was raining slightly only in the afternoon. It didn't rain for the whole day and plus it cools things down too. Room- we stayed at allamanda pool villa and loved... More 

Was this review helpful? Yes 2
KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun Jamie, Sawasdee from Moracea by Khaolak Resort kha. Thank you very much for sharing your holidays experience with us and others on TripAdvisor. We are happy to learn you enjoyed the overall services and facilities. Your message will be shared to our team. Your great words of mouth to share with friends and family members On how you... More 

Barnoldswick, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited 14 - 22 July so let's get the weather situation out of the way...yes it did rain a bit and when it rained it tended to be torrential, however most of the time it was dry and it certainly didn't stop us doing anything. Now the hotel...the hotel is very nice and it's situated close to the rainforest... More 

Was this review helpful? Yes 1
KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun Bondygirls, Sawasdee from Moracea by Khaolak Resort kha! Thank you for your comments and feedback about Moracea by Khaolak Resort. First of all, I would like to express my sincere apologies for the patio door incident. We have also noted all the other issues in your review and have passed them to the departments concerned in order to... More 

Northumberland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 4 in 2 standard Jasmine rooms. The rooms were lovely and perfectly positioned in the centre of the resort, for once I was glad we had not upgraded, as I felt these rooms has more of a traditional feel than the Hibiscus rooms which is what we were looking for. It is wet season... More 

Was this review helpful? Yes 1
KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun AndreaScarlett, Thank you for your feedback. We are very happy that you like the resort overall. We will continue to provide English lessons to our staffs in order to get them to improve their knowledge on this subject. We understand this will be a long process, but we are prepared to put an investment in this field. We... More 

Christchurch
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 8 nights and absolutely loved our stay. We had a pool entry room. The room was exactly like the photos show. We felt like this was a fun place to stay. Lots of people were staying there, however the pools were not too full as it was July ... the rainy season. There are several pools... More 

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KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun MarsChristchurch, Thank you for your warm comments about Moracea. Our staffs will be thrilled when we show them what you have written. Thank you also for recommending our resort to other tourists We hope you will make a return visit to Moracea and permit me the opportunity to welcoming you back. Khob Khun Kha! Warmest regards, Chittiporn(Mrs) General... More 

Sydney
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stay here for 8 nights and loved the place .. A pool Access room is a must and we were very lucky as the pool bar was located right in front of us ..the hotel is on a hill which wasn't an issue for us as the walk down to breakfast was lovely .. Yes the beach was... More 

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KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun ktduncombe, Thank you for your comments. We are all very happy that you have such a positive outlook of Moracea by Khaolak. We are also very pleased that our swimming pools have been most impressive and useful to you. We thank you for recommending our resort to everyone. We look forward to welcoming you back here in the... More 

Mount Barker, Western Australia, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our week at the Moracea. We loved how the resort was built into the hillside and in amoungst the jungle, so you didn't feel like you were on top of the other guests. There were at least 7 pools, as well as the accommodation with there own pools, so plenty of space to swim, as well as the... More 

Was this review helpful? Yes
KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun JulesMyFriend Thank you for your comments and feedback. We are really very happy that you find the hotel to your liking. We are also pleased that our staff service level is up to your expectation. I hope that you will make a return visit to Moracea by Khaolak Resort in the near future and I look forward to... More 

Mandurah, Australia
Level Contributor
200 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

more about the beach later, but the attitude to the beach is why I marked this hotel at average, very disappointing. Scoopon deal from Australia. Airport transfers friendly, efficient. Check in welcoming, although the front desk woman did show us a map of the resort and point out restaurants and bars marked on it, which when we investigated were not... More 

Was this review helpful? Yes 3
KhaolakResort, General Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun Womblewa, Sawasdee kha! Thank you for your comments. You have certainly raised some points that are worthwhile to consider. We do have an outlet on to the beach and this is opposite the “Boat Kitchen”. However to make it more noticeable to our guests, we have now enlarged this stepped outlet to the beach. We are also considering... More 

Aylesbury, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

We travelled here from Phucket after 5 nights there, we had 5 nights here. The hotel is beautiful, the rooms are amazing. On our first night we went down to dine in the hotels restaurant and had the buffet, not a huge amount of selection and I felt like the staff just hovered around to move you on which was... More 

Was this review helpful? Yes 1
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this review

Dear Khun Sarah S, Thank you for your comments and also for choosing Khaolak Resort for your holiday in South west of Thailand. We are really happy to note that there are many features of the resort that meet with your satisfaction. However, we regret there are also some other issues that you are less than happy with. Nevertheless, we... More 

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Hibicus Deluxe Room (31)
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Zeavola Deluxe Bungalow (27)

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