A lot of reviews say that the hotel needs some upgrading, and it does. That does not detract from the character. I stayed in 2 different rooms, before and after a Kili climb. Both had their own charm. The continental restaurant upstairs is dreadful, but the Indian Restaurant in the back of the hotel is terriffic. The staff there and... More

If you are lucky, they will honor your booking. We got back from a week safari and were looking forward to getting to the hotel and not running around anymore. To our dismay (and a bunch of other people as well) the hotel manager had given away all our reservations to a conference. They told us they could transfer us... More

Arrived here after a 7-day trek up Mount Kilimanjaro for our honeymoon. Exhausted, unshowered and covered in a week's worth of filth, we stayed here for one night before heading off to our safari. The room was average but for us, it was luxury after roughing it in a tent. A mattress, pillows and modern plumbing was enough for us... More

To attend a scientific conference, I stayed in Impala hotel. The hotel is just beside the Arusha International Convention center and some other similar centers. So if you visit for a official purpose, the location of the hotel will be blessing. The cordial and helpful hotel manager, Mr Navjot Singh will support you in a smiling face in sightseeing, dining,... More

The Property is situated about 60 kms from the Kilimanjaro International Airport. The road from the airport to the Arusha town is well laid and can be traversed in about an hour or less.The hotel has two wings one the old british style wooden building. It is a ground plus 3 storey structure with lifts. The Campus is adorned with... More

To stay here is like travel back to 70:s to eastern Europe. The hotel lacks on any kind of service. The food is awful - eating breakfast is only done by avoiding the uneatable leaving you eating bread and drinking awful coffee. The have an "Italian" restaurant which would make every Italian go crazy. Expensive is it too. The staff... More

to start of my safari in Tanzania, the first place i have stayed is impala hotel..........not so, very convincing start but, good and friendly managers made it easy to adjust, food is very good as there is an Indian restaurant.......but, some Cleanliness around restaurant would have made me happier as the leaves were every were moving to the wind flowing,................nice... More

Me with my friends stayed 1 week in hotel. We loved and Enjoy very much in the hotel premises. The hotel room, Kitchen, Bathrooms and other services is very well provided by the hotel. All the things are managed and well maintained by the hotels. The looks of the Building is also attractive. Overall It was a great experience we... More

We stayed two nights in the Impala Hotel - one night before our safari and one after. Before our safari we stayed in a tiny, cramped room with a worn carpet and no airconditioning. The passage leading to the room was dark and not soundproof - you could hear guests using their bathrooms and toilets as you walked past. When... More