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All 32 Arusha hotels

Impala Hotel

3.0 of 5 Hotel   |   Old Moshi Road | Kijenge Area, Arusha 7302, Tanzania
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Impala Hotel
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32%
Ranked #23 of 32 Hotels in Arusha
A recent review
3 of 5 stars reviewed 4 weeks ago
Oana U Rome, Lazio, Italy
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198 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rome, Lazio, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent 2 night in Arusha- on the way to Ngorongoro and coming back. The hotel is old and furniture is very bad quality; it's hard to understand why they import all the ugly chinese things when they can have locally made beautiful stuff? First night was terrible- room was noisy, on first floow, bathroom window on the corridor(everyone could... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 14, 2014

This hotel seems to be designed by a madman in the late 1970s. It looks like the fusion of two or three hotels. The hotel is sprawling, with only one elevator centre, making the steps faster in most cases. The service at the restaurant was horrible. They made us write down our orders on paper, and the continued on to... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

There is nothing else left to say about this place. Oh wait, sorry there is - its overpriced! The staff were the worst i've ever come across! Rude and incompetent throughout our stay! I would definitely recommend staying at the ilboru lodge over this place all day long! Friendly staff, great food, good value and nicer accommodation!

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California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 8, 2014

We had to kill time in Arusha before taking a flight the next day so stayed at the Impala. The lobby has internet so there are comfortable sofas in the lobby and beautiful wooden African carvings. All the staff were wonderful to us. We ate in the hotel restaurant and the pizza was good. Our room had towels and a... More

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Dar es Salaam, Tanzania
1 review
4 of 5 stars Reviewed August 6, 2014

I stayed at The Impala Hotel late last month and I must say I was very impressed. I checked in to a different very spacious good furnished room with excellent and clean beddings and everything in my room was just fine. The bathroom had fresh smelling towels and very well sanitized ( am very particular about cleanliness esp when it... More

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Dar Es Salaam Region, Tanzania
1 review
5 of 5 stars Reviewed August 5, 2014

"We had a marvelous stay in Impala Hotel. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's and some exquisite dishes. Very reasonably priced too for a luxury hotel.

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USA
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed August 4, 2014 via mobile

Pros: decent wifi. Three restaurants on site. There's a gift shop. Internet costs $5 usd/hour if you use their Internet cafe. Impala shuttle service from Arusha to Nairobi and back. The room is beautiful. The room was large and had a nice bathroom in it. I slept very comfortably. The room had a water boiler for tea, a fridge, and... More

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Silver Spring, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2014

I stayed at the Impala this past week for one night. It was chosen by the safari company I took a trip with. The room assigned was the ugliest room I have ever been in with what appeared to be home-made, dilapidated, badly painted, poorly functioning, non-matching furniture. The bathroom toilet kept flushing & parts around the tub were falling... More

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Blantyre
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 23, 2014

Unfortunately, this is typical of hospitality standards, north of South Africa. As soon as an entity is supplying anything close to civilization, you will pay a arm and a leg for below standard hospitality!it is a shame that visitors from across the globe, who brings much needed money into Africa, is being abused!Apart from the above, this hotels staff were... More

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Gainesville, Florida
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 14, 2014

From the moment we arrived (group of 6 on safari), we felt the staff did not want us here. The woman at reception never smiled once. The layout of the hotel is bizarre, as if some non-architect added parts on willy-nilly. This creates an unpleasant feeling throughout. Hallways are dark and creepy. There was an old, sad-looking taxidermy antelope at... More

Was this review helpful? Yes 1
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Additional Information about Impala Hotel

Address: Old Moshi Road | Kijenge Area, Arusha 7302, Tanzania
Location: Tanzania > Arusha Region > Arusha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Impala Hotel 3*
Number of rooms: 160
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Also Known As:
Impala Hotel Arusha

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