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All 36 Arusha hotels

The Arusha Hotel

4.0 of 5 Hotel   |   Clocktower Roundabout | Corner of Uhuru Road, Arusha 00, Tanzania
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Ranked #11 of 36 Hotels in Arusha
A recent review
5 of 5 stars reviewed 4 days ago
Letty254 Nairobi, Kenya
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi, Kenya
Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very good place to stay. The staff have good customer service. The food is always delicious and their snacks too. Best part, there's a well equipped gym and a pool. Only downer is that the pool is highly populated over the weekends.

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ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Letty, Thank you for the lovely review ! It is great to read you enjoy The Arusha Hotel and its facilities ! Looking forward to having you again staying with us in the near future ! Ejoy your travels ! Best, More 

Moncton
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel and it's in a good location. But washroom are not super clean for the price.... I was expecting more for the price we paid for this room. But staff is very nice. I would come back here if it was cheaper but not for almost 300$ a night.

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ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear f2re3d3, Thank you for taking the time to share a review on our Trip advisor page. We are glad you liked the staff and the property and sorry about your disappointment with the bathroom, we strive to exceed our clients expectations and are sorry to read this. Please do not hesitate to send me more details by email (marketing@thearushahotel.com)... More 

Morristown, New Jersey
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived late in the evening after 20 hours of flying from the US. We were promptly greeted and brought to our rooms. They were lovely and offered many amenities. The air conditioning was appreciated, but in our room, when we lowered it the condensing water dripped - so we couldn't lower it to our temperature. The furnishings were lovely.... More 

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ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Barbara, Thank you so much for this lovely review. We are very happy you enjoyed the hotel ... That was a very short stay though ! We look forward to having you again sometimes soon staying at The Arusha Hotel ! Enjoy your travels ! Iman More 

New Delhi, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

Our stay at The Arusha was excellent. From checkin to checkout the staff was friendly and willing to help. Rooms on the garden and pool side are very nice and quiet. The staff gave good guidance for our trip to kilimanjaro and ngorongoro. Avery relaxing hotel after a trek to Kilimanjaro. I would recommend the hotel to all my friends.

Was this review helpful? Yes 1
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Sunil, It gives us great pleasure to read your review and would like to thank you for the time you took to share your impressions on The Arusha Hotel Page. We are very much looking forward to hosting you again... Please do not hesitate to contact us directly (marketing@thearushahotel.com). In the meantime, I wish you a wonderful and happy... More 

Boston
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 23, 2014

Our family of four stayed here upon arrival in arusha at the start of a a 10 day trip including the Serengeti. For starters, some of the rooms face the garden/courtyard, and the others face and are very close to a major street. Because motorcycles are a very common means of transportation, the street side is quite noisy. So a... More 

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ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear KKT_MAG, Many thanks for the lovely review. It gives us great pleasure to know your family and you enjoyed Tanzania and your stay at The Arusha Hotel. Glad you enjoyed the breakfast, the rooms, the staff and the beautiful gardens of the hotel ! Our location in the clock tower roundabout which is the very heart of Arusha makes... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014 via mobile

We stayed at the property post our trek to Kilimanjaro and it is a perfect place to unwind after a long trip. Great location in the centre of town, friendly staff, scenic property. Worth a revisit 👍👍

Was this review helpful? Yes 1
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Him114, Thank you so much for the time you took to leave a review on The Arusha Hotel. We hope you enjoyed your Kilimanjaro trek and are extremely happy you relaxed and enjoyed our property ! We are looking forward to host you again next time you come to Tanzania ... Maybe for a trek to Mt Meru this... More 

Hamburg, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 29, 2014

The hotel is too expensive for what you get. I booked the executive room and the Air Condition did not work in the room. Therefore, I had to sleep with the window open where one gets attacked by mosquitos since it does not have mosquito nets installed on the windows. The net over the bed is a joke because it... More 

Was this review helpful? Yes 1
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Dav C, Thank you for the time you took to leave a review on The Arusha Hotel. I would like to express my deepest apologies for the mishandling of the situation. Your satisfaction is our priority and I am surprised such a thing could happen. Indeed, we do check every single arrival room and our maintenance team equally makes... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

Wish everyone could be here... It's so nice well arranged... Experienced staff. Everything you want is just matter of pressing the phone button.. you will be served. It's old hotel with modern art. I wish could stay for years!!!!!!

Was this review helpful? Yes 1
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Patrick, It is a great pleasure to read you had a great stay at The Arusha Hotel ! On behalf of the whole team, thank you for staying with us and your time to share your thoughts and experience. We are happy our service and staff met your travel needs. We hope we will have another opportunity to serve... More 

Nairobi
1 review
5 of 5 stars Reviewed October 28, 2014

Great hotel and very centrally located. Enjoyed my stay here with my international clients who had only good words to say about this hotel and its facilities. Will definitely stay at this hotel again...

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ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Evans, Thank you for the lovely review ! We are all very much looking forward to having you again staying at The Arusha Hotel. Please do not hesitate to contact me directly if you need anything (marketing@thearushahotel.com). Warm Regards, Iman More 

Seattle WA
Top Contributor
111 reviews 111 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 16, 2014

I liked the location, the food was good enough, but how to you have a hotel that doesn't give water to the rooms in a place where you cant drink the water. Its a nice looking hotel. Its staff is good enough but I believe its the little things that make a hotel exceptional. Just make sure you buy some... More 

Was this review helpful? Yes 1
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Capetownrio, Thank you for this review. We are glad you liked the hotel, its location and services. We appreciate the feedback and the remark about water but we actually do not put bottled water in the washrooms as tap water is perfectly clean. However, every room has mineral bottled water to drink (1 Bottle per person). In case there... More 

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Additional Information about The Arusha Hotel

Address: Clocktower Roundabout | Corner of Uhuru Road, Arusha 00, Tanzania
Phone Number:
Location: Tanzania > Arusha Region > Arusha
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Arusha Hotel 4*
Number of rooms: 86
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Also Known As:
The Hotel Arusha
Hotel Style:
#4 Luxury Hotel in Arusha
#4 Business Hotel in Arusha

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