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Naura Springs Hotel

East Africa Community, Nairobi Road, Arusha 7302, Tanzania
Naura Springs Hotel
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37 reviews from our community

Traveler rating
    3
    9
    8
    8
    9
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3
1
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0
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Seattle, Washington, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 21, 2015

I read many of the reviews of this hotel before I arrived for a 5 night stay as part of a business trip. This hotel is a mixed bag. If I only knew about my room, I would say they cleaned up their act. My room was spacious, clean, hot water, in--room safe and overall well cared for. The AC... More 

Was this review helpful? Yes 1
Ottawa, Ontario
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 17, 2015

This hotel, which looks very nice on the outside, is poorly maintained and needs a lot of talc before it can achieve its full potential. The rooms were large and reasonably comfortable, but the decor with chipped paint and not fully functional plumbing was a disappointment. We (a group of 32 travellers from Canada and USA) arrived late and the... More 

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Greenbelt, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 8, 2015

We stayed with agroup of friends. The place is totally run down, bathrooms are moldy, hand shower does not work in tub, shower stalls have broken doors. There was no hot water either. The front desk staff tried their best, but things were out of their control. I would never ever recommend this hotel to anyone - specially after a... More 

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Travelers are raving about these Arusha hotels

Harrisonburg, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 5, 2014

A group of us (Tanzanians and folks from "Western" countries) stayed at the Naura Springs Hotel for one night en route to Ngorongoro. This hotel is modern and glassy looking upon approach but the inside is slapped together with cheap materials, and there are some significant problems with the plumbing, windows, etc., that lead to concerns about the overall construction.... More 

Was this review helpful? Yes 5
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 20, 2014

I recently attended a conference held at the hotel...but was not brave enough to stay at the hotel!!! Not sure where to start, the room I was allocated did not give any comfort on the cleanliness side at all, from the bed linen, a window that could not lock (in a very cold and windy Arusha), the exterior of the... More 

Was this review helpful? Yes 2
Nairobi
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 19, 2014

Honestly this hotel could do better. The service could be better (confused front office staff), bad food, TV (only three channels), noisy plumbing, no hot water, wifi that is 'on' but really non-existent...just bad!

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
146 reviews 146 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 26, 2014

Five of us stayed 6 nights. Low season and barn like hotel empty but friendly but slow service. It has seen better days though. Lovely views of Mount Meru and good pool. Simple breakfast, limited but good dinner with large helpings. Excellent bar area. Large spacious and airy rooms, good a/c but reliable hot water would have been nice!

Was this review helpful? Yes 4
Arusha, Tanzania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

Although we only spent one day at this hotel we really enjoyed our time in their beautiful pool area. We brought 11 kids swimming for the day and were surprised how large and wonderful the pool area was. All of the staff were very friendly and helpful. The lifeguard, waiter, and pool manager were top notch. The hotel manager took... More 

Was this review helpful? Yes 1
Sandton, South Africa
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed February 14, 2014 via mobile

The hotel looks nice from the outside but this is deceiving. The rooms are extremely large and a lot of wasted space. The rain came down and it all poured into my room. I was moved to another bigger room!! This room has a big hole in the outside window. ( sort of double glaze. There was a shortage of... More 

Was this review helpful? Yes 4
Kano, Nigeria
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 5, 2014

This hotel is worn down and old, food was horrible and the service was poor. The great thing about this hotel is the size of the room which is huge and the view of mount Neru which just about makes up for all the poor service. It is spectacular and takes your breath away, most if not all rooms have... More 

Was this review helpful? Yes 2
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