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All 32 Arusha hotels

Naura Springs Hotel

East Africa Community, Nairobi Road, Arusha 7302, Tanzania
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  • Reviews (33)
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Naura Springs Hotel
Ranked #26 of 32 hotels in Arusha
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33 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Johannesburg, South Africa
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I recently attended a conference held at the hotel...but was not brave enough to stay at the hotel!!! Not sure where to start, the room I was allocated did not give any comfort on the cleanliness side at all, from the bed linen, a window that could not lock (in a very cold and windy Arusha), the exterior of the... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Honestly this hotel could do better. The service could be better (confused front office staff), bad food, TV (only three channels), noisy plumbing, no hot water, wifi that is 'on' but really non-existent...just bad!

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 26, 2014

Five of us stayed 6 nights. Low season and barn like hotel empty but friendly but slow service. It has seen better days though. Lovely views of Mount Meru and good pool. Simple breakfast, limited but good dinner with large helpings. Excellent bar area. Large spacious and airy rooms, good a/c but reliable hot water would have been nice!

Was this review helpful? Yes 2
Arusha, Tanzania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

Although we only spent one day at this hotel we really enjoyed our time in their beautiful pool area. We brought 11 kids swimming for the day and were surprised how large and wonderful the pool area was. All of the staff were very friendly and helpful. The lifeguard, waiter, and pool manager were top notch. The hotel manager took... More

Was this review helpful? Yes 1
Sandton, South Africa
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 14, 2014 via mobile

The hotel looks nice from the outside but this is deceiving. The rooms are extremely large and a lot of wasted space. The rain came down and it all poured into my room. I was moved to another bigger room!! This room has a big hole in the outside window. ( sort of double glaze. There was a shortage of... More

Was this review helpful? Yes 1
Kano, Nigeria
19 reviews 19 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 5, 2014

This hotel is worn down and old, food was horrible and the service was poor. The great thing about this hotel is the size of the room which is huge and the view of mount Neru which just about makes up for all the poor service. It is spectacular and takes your breath away, most if not all rooms have... More

Was this review helpful? Yes 1
Dar es Salaam, Tanzania
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

Damn loved everything, spacious rooms, good amenities, wonderful ambiance, great service etc. This was one hotel visit I plan to repeat. On the down side they need more TV channel options but again who needs all that if the rest make you have a well deserved relaxed holiday!

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 13, 2013

Here's what this hotel has going for it: 'value luxury' ($80/night) for enormous rooms, incredible views (on the upper floors facing the right way) of Mount Meru, a surprisingly good swimming pool, Free WiFi. On the downside, this hotel seems to have seen better days. Everything about it seems tired. The windows are all dusty and let in mosquitos even... More

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Kisumu, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2013

The staff are good and helpful, though I haven't seen hotel rooms that large before.The breakfast was fine but the other meals aren't worth the price. There was a window in one of the rooms facing Mt. Meru that appeared broken that made the place appear unsafe.

Was this review helpful? Yes 1
Grass Valley
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 8, 2013

The manager and her crew are warm, helpful, and full of character. The rooms are large and a rather grubby. The manager of our meeting room was very polite and helpful. Service is inconsistent. The internet, when it worked, was either very good or rather slow.

Was this review helpful? Yes 2
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Additional Information about Naura Springs Hotel

Address: East Africa Community, Nairobi Road, Arusha 7302, Tanzania
Location: Tanzania > Arusha Region > Arusha
Price Range (Based on Average Rates): $$

9 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
Room/suite (1)
Other (7)

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