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All 108 Taoyuan hotels

Hotel Novotel Taipei Taoyuan International Airport

4.5 of 5 Hotel   |   No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
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Hotel Novotel Taipei Taoyuan International Airport
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Ranked #2 of 108 Hotels in Taoyuan
A recent review
4 of 5 stars reviewed 2 days ago
enjoy367 Kuala Terengganu, Malaysia
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920 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Terengganu, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you're breaking your journey in Taipei, Novotel Taipei is an ideal choice as it's a hotel built for air travelers. Though only a five-minute ride from the airport, you won't feel disturbed by the roaring jet engines once you're in your room. Hotel rooms are classy and comfortable, along with its many amenities available. In addition to the sumptuous... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next... More

Zug, Switzerland
1 review
5 of 5 stars Reviewed 3 days ago NEW

We spent the first & last nights of our cycling trip at the Novotel. As it is not possible to simply cycle away from the hotel, the reception arranged for their driver to drive us to a more suitable starting point about 30 minutes away and totally free of charge. The facilities are also excellent with 25m indoor pool, steam... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I am glad to know our staff did their best to arrange your trip. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More

Raleigh, North Carolina
Top Contributor
72 reviews 72 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is the best airport hotel that I have ever stayed at. It's located right next to the airport. It literally took the hotel's shuttle about 5 min. to drop me off at my terminal. The shuttle is free. I arrived in Taipei from Osaka, and had an overnight layover. The shuttle picked me up from the airport and... More

Was this review helpful? Yes 2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to hear that our room cleaning did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More

California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my wife stayed here for half a night due to a delayed flight out of Taipei. The room was very nice, modern and convenient. The hotel staff was helpful. The only minus was that surprisingly enough, the hotel doesn't provide its shuttle service for the terminals (which are 3 minutes drive away, but unreachable by walk) 24 hours... More

Was this review helpful? Yes 2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry our shuttle service did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked my stay at this hotel through Agoda.com When I checked in to the hotel, I was told that there were two reservations under my name. This was clearly a mistake because the two reservations were made for exactly the same date so it was a duplicate. I requested for the hotel to rectify this duolicate booking and ensure... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are totally aware your concern, and willing to assist you. Unfortunately the booking was made online through travel agent,... More

Senior Contributor
42 reviews 42 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The Airport is relatively nice... The Breakfast is OK and so is the room except the fact that I had to struggle to find electricity plug and I hate this! Otherwise this remains an airport hotel, far from everything and with the noise of the neighboring take off and landings

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know the electricity plug caused your inconvenience, in fact we have 5 plugs in the room but only one near bedhead. We will consider this comment for future design. At Novotel, we strive to provide... More

Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a nice stay in this hotel when we had a long delay between connecting flights. The rooms and bathrooms were as expected - comfortable and clean. My son loved the huge panda that was in our room! We spent some time in the premiere lounge watching planes land while enjoying some drinks. We easily found the shuttle bus... More

Was this review helpful? Yes 1
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. We are glad to know your family enjoy the panda in the room. The panda is means our environment was design for natural living and it's also for charity sale. Thank you again... More

Taiwan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I held my company party at the Novotel and from the time my PA contracted the management till the end of the evening every thing went like a dream The seafood buffet was nothing short of sensational. I was entertaining many of my clients as well as my staff and everyone was impressed Thank you and we'll done the Novotel......I... More

Was this review helpful? Yes 1
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Jeff, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to our Food and Beverage department. I am sure that this feedback will serve as an encouragement to all of our staff as we... More

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Phone Number:
Location: Taiwan > Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Novotel Taipei Taoyuan International Airport 4.5*
Number of rooms: 360
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