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Hotel Novotel Taipei Taoyuan International Airport

#3 of 111 Hotels in Taoyuan
Certificate of Excellence
4.0 of 5
Hotel website
No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
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Hotel Novotel Taipei Taoyuan International Airport
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Ranked #3 of 111 Hotels in Taoyuan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Uncle_Fly_71 Singapore, null, Singapore
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, null, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

For those who need to be near Taoyuan Airport for arrivals or departures for their next leg. Shuttle to/fro airport. Near to Taoyuan High Speed Rail station puts you within reach of most parts of Taiwan within 3 hrs. For lack of other selections nearby, great service at Front Counter, Restaurant, and Lobby Bar.

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Dublin
Top Contributor
83 reviews 83 reviews
63 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We only had an overnight stay on our way to Micronesia. It is an airport hotel. The location is obviously excellent. There is a shuttle bus to the airport and it takes no time. The hotel in big, new, convenient. Rooms are spacious and clean. Breakfast is solid, staff friendly and it is easy to go to town if you... More 

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EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport More 

Long Beach, California
Top Contributor
99 reviews 99 reviews
90 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent one night here recently because I arrived in the afternoon at TPE and had an early morning flight the next day. It's easy to find because they have a dedicated bus stop (I forget the number) at the airport terminal. It runs every 30 minutes so you don't have to call or worry if it'll arrive. It's also... More 

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EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry our amenities did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Sure it's an impressive building for a Novotel, but calling a restaurant 'Chinese Restaurant' is a bit lame. The room was well laid out and satisfied the need to keep the kids asleep whilst we could relax but the room service was limited. Fortunately the Q bar were prepared to serve me 2 drinks to leave the bar and return... More 

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EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Brisbane, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Novotel is in a convenient location, close to the airport. The hotel is clean and comfortable but showing signs of wear. The front desk staff are attentive and knowledgable. The room was clean with modern amenities. The buffet breakfast is the usual standard fare. Overall, the Novotel is good without being spectacular and is reasonable value for money

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I know this hotel gets a lot of hate because he police raided the room of some activist a while back. Some folks felt that the hotel should have warned him/her and somehow impeded the police. At the same time, I am not sure that the hotel and staff had any options when the police came calling. I did not... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Davis, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I had two days between flights from China and the US. We chose this hotel for its convenience to and from the Tau Yuan Airport, and its ease of access to Taipei on the high speed rail (THSR). Room was fantastic with a view of the planes taking off and landing (no noise). Bathroom facilities needed a... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Novotel TaoYuang AirPort is very convinient and of easy access! Rooms are comfortable, with a fare fitness center. The Buffet Restaurant offers a great variation of health food, although it closes very early: 9:30pm. Prices are Ok, for the hotel category. Free hotel transfer for the airport.

Was this review helpful? Yes 2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport More 

Ottawa, Canada
Top Contributor
77 reviews 77 reviews
67 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a typical Novotel close to the Taipei airport - that said it is very good. A strong point is the breakfast - a huge selection in a huge room - very enjoyable, give it some time to enjoy ! Room was of high standard, service efficient and friendly, the shuttle worked well, great bed etc etc. One thing... More 

Was this review helpful? Yes 1
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Thank you for reminding us to adjust the information on our website, the bus no. 71 just got the authorization to stop next our building recently. We will update this information immediately, in... More 

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