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All 103 Taoyuan hotels

Hotel Novotel Taipei Taoyuan International Airport

4.0 of 5 Hotel   |   No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
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Hotel Novotel Taipei Taoyuan International Airport
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88%
Ranked #2 of 103 hotels in Taoyuan
A recent review
4 of 5 stars reviewed 4 days ago
hinau Auckland Region, New Zealand
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847 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Auckland Region, New Zealand
Top Contributor
144 reviews 144 reviews
104 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at two airport hotels - one on the way in and one on the way out of Taoyuan. Both good, but for a lovely last night this certainly fitted the bill. Great view of the planes taking off. Pool was gorgeous. Restaurant so so with inexperienced staff. Shuttle went smoothly and having paid for breakfast we were given... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good hotel for a quick meeting near the airport vicinity. Hotel room average but have wifi on all floors. Spa can be costly but really good experience massues. Very friendly hotel staff. Have shuttle bus both ways from the airport.

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here one night en route from KL to LA. We wanted to break up the journey for our two small boys. It's perfect. Very close to the airport, smooth check in, rooms smallish but big enough for the four of us for one night. There is a lot to do to occupy kids for the day -... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Kapiti
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very close to the international airport for Taipei. We stayed one night - arrived late and left before breakfast. Free shuttle to the airport. Very clean and modern. Good amenities in the room. Very efficient and helpful front desk staff - I think it was the fastest checkin and checkout I have ever experienced.

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Front desk staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More

San Diego, California
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was clean and the hotel was overall good. The only thing that got to me was that I went to eat lunch at their restaurant named The Square, ordered a Sprite and a cheeseburger, and it cost me $26. Be prepared to pay a lot for your food.

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More

Santa Ana, California
Top Contributor
153 reviews 153 reviews
83 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived around midnight after catching their free shuttle and were welcomed by a very friendly desk agent. As a Platinum member, I was upgraded from a standard room to an executive floor room on the top floor. The room had a view of the building next to the hotel, but the room was modern and nice. The bathroom was... More

Was this review helpful? Yes 2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive customer feedback. I will share your comments with our team, especially to our Front desk agents. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is far from the airport, and the shuttle bus doesn't come regularly. I had to wait for an hour for the shuttle bus to come. The font desk was very cold, no smile. A good customer service should make the customers feel welcome, and this hotel failed to do so. The room was clean, but it was quite... More

Was this review helpful? Yes 18
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just checked out of this hotel. Overall not bad, but since in my opinion the hotel could be greatly improved with only a few tweaks, I thought these worth mentioning: - Lobby temperature north of 27 degrees (and humid) saves money, but irritates guests. While I realize that in Taipei summer, savings can be had by minimizing aircon and keeping... More

Was this review helpful? Yes 1
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are appreciate your detail comment and kindly suggestions. It's a very honest comment and very useful for us. I... More

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Location: Taiwan > Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Luxury Hotel in Taoyuan #1 Business Hotel in Taoyuan
Hotel Class
Number of rooms
316

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