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All 108 Taoyuan hotels

Hotel Novotel Taipei Taoyuan International Airport

4.5 of 5 Hotel   |   No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
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Hotel Novotel Taipei Taoyuan International Airport
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Ranked #2 of 108 Hotels in Taoyuan
A recent review
4 of 5 stars reviewed 2 days ago
dreamvacationer Ontario
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938 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The customer service was great here at Novotel. We called ahead to check on the free shuttle service to the hotel, the representative was helpful in advising us where to go and the bus schedule. Arrive at the hotel to hear very loud kareoke singing in the lobby, not pleasant, but that's the only place you can hear it. The... More

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Singapore
Top Contributor
84 reviews 84 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I had bought food stuff to bring home. The staff flatly REFUSED to place in their freezer! First hotel round the world I have come across that refuses to do sthg as simple as that! How to be considered world class?!?!?! Really spoiled the whole stay and surely won't come back! Not funny to have things carefully timed and bought... More

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Senior Contributor
25 reviews 25 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here at the beginning and end of our trip. The rooms were comfortable and not noisy - considering the hotel is very close to the airport, which is some distance from Taipei itself. The food was good both at breakfast and in the Chinese restaurant. The fitness centre was well equipped.We were on a bike tour and although... More

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Gladstone, Missouri
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

You don't waste any time getting to this hotel from the airport. Great room and breakfast and an airport shuttle to get you back to the airport. It would not be convenient to the heart of the city, but a great airport hotel.

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EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Jindrichuv Hradec
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Not in walking distance with big baggage, but free shuttle goes 2 minutes. Typical Novotel rooms, but really great food. Reception is welcome to make earlier check-in for free. Open quick wifi. In restaurant check from cheaper meals big beef soup or nasi goreng.

Was this review helpful? Yes 1
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I am surprised about the food and drink in the executive lounge. It was just few kind of drink to choice and can not get it whenever you want. The food were almost cold food, less hot one. If there were some noodle or rice, it was better.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Premier lounge, we offer canape and light food during Happy hour time from 18:00 to 20:00. It's a time... More

Calgary
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel close to airport with shuttle service. We were welcomed into a very modern, open, brightly decorated main foray and quickly checked into our room. We were amazed to find our room (more like a suite) was spacious and despite being close to the runways very quiet. We enjoyed "Happy Hour" in the Executive Lounge which offered light snacks.... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Hong Kong, China
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

2 mins away from the airport by taxi. As we arrived in the middle of night, so we decided to stay at the novotel to save the cost instead of rushing to taipei city. The room is in a comfortable size, clean, comfortable bed and nice shower! Breakfast - buffet style with a great variety. We stayed there in early... More

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback and knowing our guest enjoy their stay here. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More

Los Angeles, California
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical no-frills Novotel right next to Taipei airport with a free shuttle service. While the service here is outstanding, the facilities are about average. The lobby is spacious and trendy but lacking seating. This is a good option for a hassle-free, no frills airport hotel in Taipei.

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Hamilton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Thanks. I like the room, the location, the service, the breakfast provided (it packed for me since my flight was too early - very touching). I will definitely stay this hotel next time I visit Taiwan.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Phone Number:
Location: Taiwan > Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Novotel Taipei Taoyuan International Airport 4.5*
Number of rooms: 360
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