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All 108 Taoyuan hotels

Hotel Novotel Taipei Taoyuan International Airport

4.5 of 5 Hotel   |   No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
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Ranked #2 of 108 Hotels in Taoyuan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
YeePing Kuala Lumpur, Malaysia
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1,014 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We checked in late (9pm) for a morning flight the next day. I was pleasantly surprised by the good design of the parking access as well as the room. The room was nice and modern and a few good points: 1) Nice lighting; 2) 32-inch LCD TV; 3) Electric Loo 4) LCD-controlled Bathroom Window. 5) Free airport shuttle; However, a... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

From the period your make a reservation. The service provided are excellent From the moment you checked in until you are transported to the airport. All staff are above excellent. From customer service , concierge, driver, restaurants...stayed there the 3rd time With family. Will Definately stay in this hotel when we are in Taiwan.

Review collected in partnership with Novotel Hotels

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EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Cincinnati, Ohio
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been from the Midwest to Asia almost a hundred times, and my go-to place in Taoyuan on my way out of the country is the Novotel. It is not near anything else, but as long as you can make sure you have everything and want a night to relax and answer emails before a flight, this is perfect.... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Kansas City, Missouri
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Novotel on the way out of Taipei for just one night. It's an aging hotel that hasn't seen a decorator for twenty years or so (at the earliest). It was functional, just aging and in need of attention. The buffet at the hotel was mediocre. It had a variety of food, most of which were pretty... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I booked it via booking.com. We stayed there before our early flight and the night when we came back from the trip. The room is beautiful and clean , the staffs were friendly, the breakfast buffet was ok,comparing with the novotel in Singapore which offered really nice breakfast, but the rooms in novotel Taipei are way better than Singapore. It... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was big considering standard room. The staff whom I requested an extra bed for my child actually got it all set up when we arrived. We only had a short stay, from 1.40am to 1pm. Hotel was fine with our late check out request at 1pm. Buffet breakfast was ok as I had better ones elsewhere with more varieties.... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed in this hotel twice in the one week; on arriving and on departing Taipei. The rooms were modern, clean and very comfortable. Staff were friendly and spoke suitable English however trying to get a decent latte was an impossible task! Concierge was great at arranging transfers to the High Speed Rail and airport. Bar area was a... More 

Was this review helpful? Yes
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Phone Number:
Location: Taiwan > Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Novotel Taipei Taoyuan International Airport 4.5*
Number of rooms: 360
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Hotel Style:
#1 Business Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan

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