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The Splendor Hotel

#13 of 223 Hotels in Taichung
Certificate of Excellence
No.1049 Jianxing Road, West District, Taichung 403, Taiwan
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The Splendor Hotel
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154 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
13 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The Location is awesome, the building is nice. BUT - for a 5* hotel I expect more. The room is not clean, dust everywhere, rubbish left in the wardrobe and we even found a used hardcore porn magazine in our wardrobe. This could have been a nice idea, but not after seeing the magazines condition.. The management didn't even excuse... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

I was at another hotel i town and it was not at all suitable for business. I went to look at this hotel before I booked and I was very happy here. Very central the subway is right under the hotel. The check in is on the 12th floor. Has a kind of Four Season's feeling. Rooms are large very... More 

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Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here on business every year in March. The room is always clean, staff always friendly & helpful, breakfast options always plentiful. The new underground mall/restaurants/cafe attached to the hotel is a definite plus. Nothing negative to say about this place.

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astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for choosing The Splendor Hotel Taichung as you accommodation in Taiwan. We are greatly honored and pleased that you staying with us. At the same time, we appreciate your continued support and look forward to provide a better and deservedly service. More 

Bogor, Indonesia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

Only stayed one night and wish it was longer. Big, well apointed room, friendly and efficient staff, good location, and one of the best buffet breakfasts you'll find anywhere. The breakfast was typified by the passion of one of the duty chefs. His sushi display was made special by a liberal use of dry ice to highlight the freshness of... More 

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astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for taking the time to comment about our service. We are very proud to have Chef Jacky as an employee at our hotel, and we will most certainly convey your appreciation to him. At the Splendor Hotel Taichung, we strive for excellence. Positive feedback from our valued guests, such as yourself, assures us that our efforts are not... More 

2 reviews
5 of 5 stars Reviewed March 11, 2015 via mobile

Stayed one night in th Splendour. Brilliant location for shopping if you have a short stay. Wonderful view from our room which faced the Sogo store. Great bar serving cocktails and a buffet area serving a good selection of dishes. The only complaint was the hard bed but this seems to be a feature in the Taiwanese hotels I've stayed... More 

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astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for choosing The Splendor Hotel Taichung as you accommodation in Taiwan. We are greatly honored and pleased that you staying with us. At the same time, we appreciate your continued support and look forward to provide a better and deservedly service. More 

Arlington, Texas, USA
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

There were so many good things about this hotel, too many to list in fact, so I am only listing the items I disliked. The beds are very hard. The coffee machine in the breakfast area did not make good coffee consistently.

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astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for taking the time to comment about our service. I wish to apologize for not providing you with service appropriate for a quality hotel such as the Splendor Hotel Taichung. At the Splendor Hotel Taichung, we value every comment from our guests; both positive and negative. Once again, thank you for your input. As a consolation, I wish... More 

Hong Kong
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 1, 2015

This is the second time I stay in this hotel. Room is large and my impression is that the room has been renovated. Free wifi inside the room. They have a nice and quiet gym locating on the 15/F. Breakfast in term of quality and choice is good without any complaint. Location of this hotel is excellent, opposite to the... More 

Was this review helpful? Yes 1
astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for choosing The Splendor Hotel Taichung as you accommodation in Taiwan. We are greatly honored and pleased that you staying with us. At the same time, we appreciate your continued support and look forward to provide a better and deservedly service. More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

Checked into the hotel last night and currently staying there for the remainder of the week. The mattress is hard (I live in China and have gotten used to hard mattresses), BUT this is ridiculous. Could not sleep, finally curled up on the sofa. Food prices are expensive and food not impressive (a chicken cesar salad has 3 thin slices... More 

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astwsplendor, Sales & Marketing Dept. at The Splendor Hotel, responded to this review

Thank you for choosing The Splendor Hotel Taichung as you accommodation in Taiwan. First of all we appreciate you for making time leaving your suggestion to us. We keep providing the better service to our guest now and ever. We are glad that you choose us again. We are still trying hard to make everyone welcoming to The Splendor Hotel... More 

Taipei, Taiwan
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 8, 2015

Never stayed in Spendor before and I was overwhelmed with the service provided as I had asked on baby cot and bath, they provided just before we checked in to the hotel. We have a really nice family room which is fantastic especially with 1 year old baby eager to explore and so excited to have ample space crawling around.... More 

Was this review helpful? Yes
astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for taking the time to comment about our service. I wish to apologize for not providing you with service appropriate for a quality hotel such as the Splendor Hotel Taichung. At the Splendor Hotel Taichung, we value every comment from our guests; both positive and negative. Once again, thank you for your input. As a consolation, I wish... More 

Winnipeg, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 6, 2015

After staying in average, but more expensive hotel in Taipei I was expecting downgrading hotel service in Taichung. I'm so happy I was wrong. Hotel is big and spacious. Room was big enough for me. GYM is small, but not crowded. It was just amazing to go to gym after long day and visit sauna after gym. Three pools in... More 

Was this review helpful? Yes 2
astwsplendor, 公關經理 at The Splendor Hotel, responded to this review

Thank you for choosing The Splendor Hotel Taichung as you accommodation in Taiwan. We are greatly honored and pleased that you staying with us. At the same time, we appreciate your continued support and look forward to provide a better and deservedly service. More 

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