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Promisedland Resort & Lagoon

4.0 of 5 No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
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Certificate of Excellence 2014
Promisedland Resort & Lagoon
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Promisedland Resort & Lagoon
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115 reviews from our community

Traveler rating
    51
    38
    12
    3
    11
See reviews for
64
15
1
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (26)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (27)
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There are newer reviews for Promisedland Resort & Lagoon
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Taipei, Taiwan
1 review
1 of 5 stars Reviewed September 3, 2014

Really disappointed about this hotel, dirty rooms, restaurant to crowded, activities are a joke...staff without experience, old and dirty building..lagoon is dirty, the staff are rude, the food is not good,better to go at Taroko and never come back.

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment and compliments. And we appreciate for told us the fault. We will correct and improve. If you need a destination for vacation, we’ll get ready for you anytime. More 

Taipei, Taiwan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2014

We stayed at this resort for only one night, but we were able to do pretty much everything in the day and half here. The kids pool is great and the adult pool was nice and relaxing. The entertainment at night was also fun for the family and the dancers and singers worked really hard. There is a small jumpy... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honored guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. The recreation space is quite spacious, where children can enjoy running around. We... More 

Robertson
Top Contributor
172 reviews 172 reviews
79 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 18, 2014

First impressions can be misleading. Arriving at the lobby we thought we had landed unwittingly in a 1950's summer camp with lots of happy people doing silly, kitsch things. However once the golf cart took us to our room we found a large, quiet, well appointed room with a huge comfortable bed, good bathroom, nice views and surrounded by lovely... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honored guest, Thank you for sharing your precious opinions here, and thank you for being interested of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. The recreation space is quite spacious, where children can enjoy running around. And of... More 

washington DC
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 15, 2014

Our 3 and 5 year old kids had fun between the pool, horseriding, fishing, crafts, and show. The food was decent, especially the high quality ice cream at the dinner buffet. The downside was we were covered in mosquito bites despite putting on repellent. The property is a little bit older and I think if you didn't speak Chinese you... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment and compliments. And we appreciate for told us the fault. We will correct and improve. If you need a destination for vacation, we’ll get ready for you anytime. More 

Vancouver
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

The venue and quality of this resort is excellent, from the service to the food, there is absolutely nothing you could complain about. There were over 60 of us visiting and we all still received personal service and at no time felt simply like a number. I would recommend this resort for family, friends and groups, you will not be... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. That the people who stay in our resort receive personal service is our responsibility. We are glad that you say, and also hope when you come to Hualien next time, you can back to Promisedland and receive our service again. Thank you. More 

Sacramento, California
1 review
5 of 5 stars Reviewed May 17, 2014

first time been to Promised Land it's really superised. When I walked into the guest room, it's a huge room with full equiped bathroom facilities, the shower room and the bathtub. The hotel room is also located by the river. We had river trip in the hotel, it's about 10 minutes trip to finish river trip in the hotel. The... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. If you need a destination for vacation next time, we’ll get ready for you . Thank you. More 

Monterey Park, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

During our trip to Taiwan, we made a short stay in Promisedland Resort & Lagoon. Our first visit was from 2009, about 5 years ago, and still very much impressed by their overall presentation. Promisedland resort has lots to offer even though they are quite away from busy streets, there are some on property activities to keep customers busy -... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. In the near future, we will launch more and more delicious meals and sincerely invite you. If you need a destination for vacation, we’ll get ready for you anytime. Thank you. More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2014

we came over promisedland by friend's recommandation, as per the friend's comment we didn't have been disappointed. we had great welcoming with dancer , Son enjoy the farm and very nice staff. Breakfast with lot of choice and very good food, better than some resort that we have been before, several choice at Dinner time with nice service and very... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’ll convey your gratitude to Hedbert and we trust that he’ll very happy. All staffs are looking forward to your coming next time. Thank you. More 

Naha, Japan
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 8, 2014 via mobile

We stayed at Promisedland on our spring break visit to Taiwan. My husband was unable to make this trip with us, so I made the trek with my two young children (ages 4 & 6). When looking up the distance of this hotel from Tayouan International, I was nervous and about the transfers and time involved in getting here. Let... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. Create a resort that kid can play heartily and happy is the purpose of Promisedland, so we’re gratifying to see your comment. In the near future, We will launch more and more event for child and sincerely invite you. If you need a destination for vacation, we’ll... More 

Taipei, Taiwan
1 review
5 of 5 stars Reviewed April 3, 2014

Amazing service. Our daughter celebrated he 8 th birthday at Promisedland. They surprised her with a cake and serenaded her in the restaurant. On top of that, room was great. Clean and spacious. Pools were great for kids plus horses, dancing, jumping castle and great food! Our best Taiwan vacation in 4 years on island.

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear bangkokjt Thanks for your comment. We’re glad that you like our service. We will continue effort and progress for your coming next time. More 

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Additional Information about Promisedland Resort & Lagoon

Address: No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
Location: Taiwan > Hualien
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Promisedland Resort & Lagoon 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Promised Land Hotel Hualien
Hotel Style:
#4 Spa Hotel in Hualien
#6 Luxury Hotel in Hualien

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