We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Promisedland Resort & Lagoon

4.0 of 5 No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Promisedland Resort & Lagoon
Professional photos View all
Browse nearby
Promisedland Resort & Lagoon
Write a Review

115 reviews from our community

Traveler rating
    51
    38
    12
    3
    11
See reviews for
64
15
1
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (26)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (27)
All months
Atlanta
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at this resort for a rather large family reunion. The compound is rather larger with a lake/lagoon, bonfire and activity field, children's play building, water play area and a couple of pools, farm, DIY center, shops, restaurants and a ballroom, and beautiful villa-styled accommodations. There are golf carts throughout to help drive you around the place, rental... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. The recreation space is quite spacious, where children can enjoy running around. We... More 

Senior Contributor
37 reviews 37 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

i think the owner probably want to use this hotel as his personal travel memory storage box. The hotel combines a lot of random style into one, eg gondola in Venus, Gaudi in Spain, tropical resort plantation, Japanese river street stone lamp, Italian pizza over... In the end this resort becomes a random cocktail and a bit tacky. But I... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear valued guest, Thank you for choosing Promisedland Resort and spending time leaving your comments here. Promisedland Resort impresses every guest with its incredible artistic atmosphere that makes you feel like exotic. We are improving our facilities and providing excellent service. We look forward to seeing you in the near future! All the best. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff at "Promised Land Hotel" were incredibly friendly, helpful and knowledgeable. They servers delicious food. The rooms were comfortable and clean, and the hotel provided boat ticket, they were show you around the hotel , which we really enjoyed. but the weather is not good when we arrived here, so the road is hard to walk. It's not good... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you for staying at Promisedland Resort and being fond of it. We'll think carefully for being more friendly to children and the elderly. Count us in your travel plans next time you are visiting Hualien. We would love to see you soon! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel surroundings and decor are beautiful. Felt like we were in Europe instead of Taiwan. Kids loved the boat ride, but it won't impress the adults. Facilities are free so go try the public hot spring. It's 100% worthwhile to take a dip during winter. It's open air with some shelter. Rooms was spacious and has a balcony. Kids loved... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for choosing to stay in Promisedland Resort. Promisedland Resort is incredibly the best resort for family. We offer many different kinds and interesting packages for our guests to explore, especially kids love it! Not to mention Hualien is a fantastic place for holiday. We hope to see you soon in the near future! More 

Xinbei, Taiwan
1 review
5 of 5 stars Reviewed December 10, 2014

It was my first time visiting the Promisedland Resort, where I found really enjoyable. Firstly, the friendly service, every staff I met always wear sweet smiling and willing to help. Secondly, bountiful activities that I can happily spend all day in. Thirdly, what a fantastic lagoon there is that you can only find in Taiwan!! Also, I enjoyed the great... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for choosing to stay in Promisedland Resort, and we appreciate your opinions. We're doing our best to serve every customer, offering many different kinds and interesting packages for our guests to explore. Also, Hualien is a fantastic place for holiday. We hope to see you soon! More 

Singapore, Singapore
Top Contributor
76 reviews 76 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 23, 2014

We arrived in the evening; our guide suggested that we take the boat ride while they sort out our rooms. The queue was long and the sky was turning dark & raining too. (Sun set at by 5pm) Ooh ooh …by the time we board the boat ….. we were travelling in darkness. The boat guide was yapping away…how beautiful…how... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for the comments. We regret making your stay unenjoyable. For the unsatisfactory points and suggestions you mentioned, we're paying highly attention and will make the most efforts to improve. We look forward to your next visiting for even better quality and service. Many thanks! More 

Keelung, Taiwan
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 2, 2014

we spent the weekend at the Promisedland. The staff was all friendly and the service was good. However, we couldn't understand why the automatic electric hot pot, tea cups, teas bags, coffee powder, and wine glasses were equipped in the corner of the bathroom while the bedroom still had plenty space. Our room smelled musty and the blanket smelled like... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Firstly, thank you so much for the compliments to our service and staff members. However, we regret there are some small things that make you uncomfortable. We take great importance to your opinions and we're on the way to a better move. Sincerely we would like to invite you to come back again, and experience our much even... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

The resort with nice service and amazing view This is my first trip to Hualien. The resort is so perfect that me enjoy in there. When I arrived at Hualien station, the shuttle bus was waiting for us. On the way to the resort, the driver introduce the history of Hualien for us, he is friendly and humor. In Promisedland,... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Glad to hear that you had a great time in Taiwan, especially in Promisedland Resort! We thank you so much for every opinions you made, and we appreciate a lot. Promisedland also continuously offers interesting packages for our guests and suitable for all, including family members, couples, business trips, etc. Staying with us in Promisedland is just a... More 

Singapore River, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 24, 2014

When we arrived at the resort, we went to small room look like a lobby; very crowded.... receptionist nic but totally lost and not organized at all. we went to the rooms with very speedy driver,room not luxury at all, floor with stone...very old fashion style . very strong smell in bathroom, seems the housekeeping is very weak. TV channels... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for taking the time to share your precious opinions here. We have discussed thoroughly about what you mentioned, the need for a review of some of the absolute improvement and amendment will be carried out. Thank you for your advice to us, we will be diligent to work hard and look forward to your next... More 

Taiwan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

It's far from Hualien city center but definately worth it if you need some rest, very relaxing! Employees are nice and thoughtful. Would love to go back next time! :)

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. If you need a destination for vacation next time, we’ll get ready for you . Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Promisedland Resort & Lagoon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Promisedland Resort & Lagoon

Address: No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
Location: Taiwan > Hualien
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Promisedland Resort & Lagoon 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, AsiaRooms, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Promisedland Resort & Lagoon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Promised Land Hotel Hualien
Hotel Style:
#4 Spa Hotel in Hualien
#6 Luxury Hotel in Hualien

148 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (125)
Viewed
Dining (9)
Viewed
View from room (17)
Viewed
Hotel & grounds (37)
Viewed
Bathroom (6)
Viewed
Room/suite (23)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay