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All 100 Hualien hotels

Promisedland Resort & Lagoon

4.0 of 5 Hotel   |   No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
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Promisedland Resort & Lagoon
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Ranked #21 of 100 hotels in Hualien
A recent review
5 of 5 stars reviewed 3 days ago
Alex L Taipei, Taiwan
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86 people have reviewed this hotel

Traveler rating
    40
    29
    7
    1
    9
See reviews for
47
10
1
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Taipei, Taiwan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this resort for only one night, but we were able to do pretty much everything in the day and half here. The kids pool is great and the adult pool was nice and relaxing. The entertainment at night was also fun for the family and the dancers and singers worked really hard. There is a small jumpy... More

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Robertson
Top Contributor
147 reviews 147 reviews
69 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First impressions can be misleading. Arriving at the lobby we thought we had landed unwittingly in a 1950's summer camp with lots of happy people doing silly, kitsch things. However once the golf cart took us to our room we found a large, quiet, well appointed room with a huge comfortable bed, good bathroom, nice views and surrounded by lovely... More

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washington DC
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2014

Our 3 and 5 year old kids had fun between the pool, horseriding, fishing, crafts, and show. The food was decent, especially the high quality ice cream at the dinner buffet. The downside was we were covered in mosquito bites despite putting on repellent. The property is a little bit older and I think if you didn't speak Chinese you... More

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment and compliments. And we appreciate for told us the fault. We will correct and improve. If you need a destination for vacation, we’ll get ready for you anytime. More

Vancouver
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed May 28, 2014

The venue and quality of this resort is excellent, from the service to the food, there is absolutely nothing you could complain about. There were over 60 of us visiting and we all still received personal service and at no time felt simply like a number. I would recommend this resort for family, friends and groups, you will not be... More

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. That the people who stay in our resort receive personal service is our responsibility. We are glad that you say, and also hope when you come to Hualien next time, you can back to Promisedland and receive our service again. Thank you. More

Sacramento, California
1 review
5 of 5 stars Reviewed May 17, 2014

first time been to Promised Land it's really superised. When I walked into the guest room, it's a huge room with full equiped bathroom facilities, the shower room and the bathtub. The hotel room is also located by the river. We had river trip in the hotel, it's about 10 minutes trip to finish river trip in the hotel. The... More

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. If you need a destination for vacation next time, we’ll get ready for you . Thank you. More

Monterey Park, California
2 reviews
5 of 5 stars Reviewed April 25, 2014

During our trip to Taiwan, we made a short stay in Promisedland Resort & Lagoon. Our first visit was from 2009, about 5 years ago, and still very much impressed by their overall presentation. Promisedland resort has lots to offer even though they are quite away from busy streets, there are some on property activities to keep customers busy -... More

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. In the near future, we will launch more and more delicious meals and sincerely invite you. If you need a destination for vacation, we’ll get ready for you anytime. Thank you. More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2014

we came over promisedland by friend's recommandation, as per the friend's comment we didn't have been disappointed. we had great welcoming with dancer , Son enjoy the farm and very nice staff. Breakfast with lot of choice and very good food, better than some resort that we have been before, several choice at Dinner time with nice service and very... More

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’ll convey your gratitude to Hedbert and we trust that he’ll very happy. All staffs are looking forward to your coming next time. Thank you. More

Naha, Japan
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 8, 2014 via mobile

We stayed at Promisedland on our spring break visit to Taiwan. My husband was unable to make this trip with us, so I made the trek with my two young children (ages 4 & 6). When looking up the distance of this hotel from Tayouan International, I was nervous and about the transfers and time involved in getting here. Let... More

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest Thanks for your comment. We’re glad that you like our service. Create a resort that kid can play heartily and happy is the purpose of Promisedland, so we’re gratifying to see your comment. In the near future, We will launch more and more event for child and sincerely invite you. If you need a destination for vacation, we’ll... More

Taipei, Taiwan
1 review
5 of 5 stars Reviewed April 3, 2014

Amazing service. Our daughter celebrated he 8 th birthday at Promisedland. They surprised her with a cake and serenaded her in the restaurant. On top of that, room was great. Clean and spacious. Pools were great for kids plus horses, dancing, jumping castle and great food! Our best Taiwan vacation in 4 years on island.

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear bangkokjt Thanks for your comment. We’re glad that you like our service. We will continue effort and progress for your coming next time. More

Arcadia, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

I have never written a review before, but I feel I must do it for this place. We booked 3 rooms, each with a penthouse/loft that has a second queen bed for a big family trip. This hotel touts that it is on the Tripadvisor's world top 100 list. If this place is in the top 100, I don't want... More

Was this review helpful? Yes 4
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear Mr. Peter C Thank you for bringing your experience to our attention. We apologize for any inconvenience caused and attach great importance to the issue. Promisedland will correct deficiencies and improve the service quality, please give us a opportunity to prove and redeem. Thanks for your comment again. More

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Additional Information about Promisedland Resort & Lagoon

Address: No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
Location: Taiwan > Hualien
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Promisedland Resort & Lagoon 4*
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Also Known As:
Promised Land Hotel Hualien

122 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Hualien #6 Luxury Hotel in Hualien
Hotel Class
Official Description (provided by the hotel)
The resort is an artwork of leading architects from the world’s top resort designing firm W A T&G.The whole place is saturated with fantasy inspired by Spanish architect,Antoni Gaudi,in the form of winding arches with sprouting Babylon,Byzantine , and Moorish motifs.Sporadic usages of mosaic with astute Andalusia homeland accent add playful character to the building hapes.As if in a breathtaking show of titanic pulse,layers of mountain ridges wind their way into the distant horizon resembling tumbling tides in the nearby Pacific Ocean .Next to the spectacular feat of nature also loom traces of exotic domes ,arches,hallways,columns,and other civic forms.Humanity awaits eventful encounter upon your arrival in this amazing journey to Promised Land. ... more   less 
Number of rooms
240

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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