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Promisedland Resort & Lagoon

No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
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Promisedland Resort & Lagoon
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Promisedland Resort & Lagoon
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (37)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (35)
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Taipei, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 1, 2015

It's great hotel at Hualien in Taiwan. We spend two nights in Promisedland resort for family time. My children love the environment, and hotel have DIY class that make kids fun. Swimming pool is cool and pleasure-boat is so unique. Staffs are friendly. It is good place for family and just married. I really recommend this lovely hotel.

Was this review helpful? Yes 3
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for your precious opinions and recommendations here. Offering best service is the happiest thing for us. We're looking forward to your next visiting. Many thanks and all the best. More 

Ljubljana, Slovenia
Level Contributor
275 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed February 1, 2015

We were welcomed by friendly driver at the Hualien railway station and half hour later we started to enjoy the style resort. We were surprised by exotic plants all around and an artificial lagoon which looks like real. For the beginning we had a boat tour around the lagoon. And minutes later we enjoyed coffee on our rooms veranda with... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are happy that you like us and had a great time during your stay. We have the most abundant ecological environment and unique design ideas. We will continue to work hard for your next visiting. Many thanks and all the best . More 

Atlanta
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 9, 2015

Our family stayed at this resort for a rather large family reunion. The compound is rather larger with a lake/lagoon, bonfire and activity field, children's play building, water play area and a couple of pools, farm, DIY center, shops, restaurants and a ballroom, and beautiful villa-styled accommodations. There are golf carts throughout to help drive you around the place, rental... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. The recreation space is quite spacious, where children can enjoy running around. We... More 

Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

i think the owner probably want to use this hotel as his personal travel memory storage box. The hotel combines a lot of random style into one, eg gondola in Venus, Gaudi in Spain, tropical resort plantation, Japanese river street stone lamp, Italian pizza over... In the end this resort becomes a random cocktail and a bit tacky. But I... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear valued guest, Thank you for choosing Promisedland Resort and spending time leaving your comments here. Promisedland Resort impresses every guest with its incredible artistic atmosphere that makes you feel like exotic. We are improving our facilities and providing excellent service. We look forward to seeing you in the near future! All the best. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2014

The staff at "Promised Land Hotel" were incredibly friendly, helpful and knowledgeable. They servers delicious food. The rooms were comfortable and clean, and the hotel provided boat ticket, they were show you around the hotel , which we really enjoyed. but the weather is not good when we arrived here, so the road is hard to walk. It's not good... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you for staying at Promisedland Resort and being fond of it. We'll think carefully for being more friendly to children and the elderly. Count us in your travel plans next time you are visiting Hualien. We would love to see you soon! More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

Hotel surroundings and decor are beautiful. Felt like we were in Europe instead of Taiwan. Kids loved the boat ride, but it won't impress the adults. Facilities are free so go try the public hot spring. It's 100% worthwhile to take a dip during winter. It's open air with some shelter. Rooms was spacious and has a balcony. Kids loved... More 

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Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for choosing to stay in Promisedland Resort. Promisedland Resort is incredibly the best resort for family. We offer many different kinds and interesting packages for our guests to explore, especially kids love it! Not to mention Hualien is a fantastic place for holiday. We hope to see you soon in the near future! More 

Xinbei, Taiwan
1 review
5 of 5 stars Reviewed December 10, 2014

It was my first time visiting the Promisedland Resort, where I found really enjoyable. Firstly, the friendly service, every staff I met always wear sweet smiling and willing to help. Secondly, bountiful activities that I can happily spend all day in. Thirdly, what a fantastic lagoon there is that you can only find in Taiwan!! Also, I enjoyed the great... More 

Was this review helpful? Yes
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for choosing to stay in Promisedland Resort, and we appreciate your opinions. We're doing our best to serve every customer, offering many different kinds and interesting packages for our guests to explore. Also, Hualien is a fantastic place for holiday. We hope to see you soon! More 

Singapore, Singapore
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 23, 2014

We arrived in the evening; our guide suggested that we take the boat ride while they sort out our rooms. The queue was long and the sky was turning dark & raining too. (Sun set at by 5pm) Ooh ooh …by the time we board the boat ….. we were travelling in darkness. The boat guide was yapping away…how beautiful…how... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for the comments. We regret making your stay unenjoyable. For the unsatisfactory points and suggestions you mentioned, we're paying highly attention and will make the most efforts to improve. We look forward to your next visiting for even better quality and service. Many thanks! More 

Keelung, Taiwan
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 2, 2014

we spent the weekend at the Promisedland. The staff was all friendly and the service was good. However, we couldn't understand why the automatic electric hot pot, tea cups, teas bags, coffee powder, and wine glasses were equipped in the corner of the bathroom while the bedroom still had plenty space. Our room smelled musty and the blanket smelled like... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Firstly, thank you so much for the compliments to our service and staff members. However, we regret there are some small things that make you uncomfortable. We take great importance to your opinions and we're on the way to a better move. Sincerely we would like to invite you to come back again, and experience our much even... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

The resort with nice service and amazing view This is my first trip to Hualien. The resort is so perfect that me enjoy in there. When I arrived at Hualien station, the shuttle bus was waiting for us. On the way to the resort, the driver introduce the history of Hualien for us, he is friendly and humor. In Promisedland,... More 

Was this review helpful? Yes 1
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Glad to hear that you had a great time in Taiwan, especially in Promisedland Resort! We thank you so much for every opinions you made, and we appreciate a lot. Promisedland also continuously offers interesting packages for our guests and suitable for all, including family members, couples, business trips, etc. Staying with us in Promisedland is just a... More 

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