We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marshal Hotel

No.36 Kung Yuan Road, Hualien City, Hualien 970, Taiwan
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Marshal Hotel
Professional photos View all
Browse nearby
Marshal Hotel
Write a Review

71 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed at the Marshal Hotel in Hualien recently. The hotel has obviously been around for quite a while and is beginning to show its age but the price that we paid reflects this. The best thing about the hotel is the location - close to the market, shops and restaurants. The reception staff were very helpful and assisted us... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 7, 2014

I live in that hotel for more then one month the room is comfortable and clean. Internet service good but if so mutch customer on site no line. Reception good friendly and smile, only two or tree speeking English Breakfast is terrible always I take only Nescafé Restaurant also verry bed quality terrible and 8 pm close

Was this review helpful? Yes
Amsterdam, The Netherlands
Top Contributor
164 reviews 164 reviews
34 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed May 16, 2014 via mobile

We booked the hotel with a bug discount. For the price we paid (approx. 45€/night) the hotel was decent. The rooms are a bit outdated but fully functional (aircon, flatscreen, English channels, hot shower). As with many hotels in Taiwan the focus is on Asian guests therefore the European breakfast was quite limited. The location is quite convenient for shops,... More 

Was this review helpful? Yes
Kaohsiung, Kao-hsiung, Taiwan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2013

Marshal hotel their location very close to the hunlien shopping center , it is really convience shopping if you choosing stay this hotel for your traveling. Their price is not cheap , but it is suitable for family and friends to get there having holidays.

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 20, 2013

Perhaps we arrived in a bad time for the hotel staff, no smile, no greetings but strange looks on their faces by all front desk staff and bell boys. The hallways on our floor were so dark because all nights were turned off. Our room was quite room and so I lower the air temperature from 26 to 22'C. After... More 

Was this review helpful? Yes 2
Corona, CA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 18, 2013 via mobile

Front desk here is awful. Useless and lazy...it's a tour group hotel, so they don't really care about the customers. When we got to our floor, all of the hallway lights were turned off, and we were expected to turn them on ourselves. I've been to youth hostels nicer than this hotel with better customer service. Rooms are dated, need... More 

Was this review helpful? Yes 1
Top Contributor
66 reviews 66 reviews
61 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 22, 2012

Clean, value-priced hotel. Very good, quick service. However, the bathrooms are pretty dated, and there was a sudden 40-minute power outage in the morning. While the property has been refurnished, it hasn't lost its early-80s vibe. My safe wasn't working. If a major chain got a hold of this place, it could actually be something great.

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed November 5, 2012

Nicely located. Modernized rooms. (Could tell that it was renovated). Bathrooms felt older. Free good wifi. First room had heavy cigarette smoke smell, but they immediately moved us to room next door which was fine. Though hallway still smelled like cigarettes. (Non smoking hotel). Breakfast buffet not so good. Coffee bad. Small fruit selection. Salad??

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 31, 2012

We were very lucky to stay in the suite of this hotel and paid about US$115 per night. We stayed for 2 nights. I booked the triple room and maybe the hotel run out of triple rooms when we checked in. It was very huge and comfortable. Count my blessings that I got the suite instead. The location was quite... More 

Was this review helpful? Yes
Taipei, Taiwan
Top Contributor
50 reviews 50 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 24, 2012

Staying at this hotel was a part of a tour package operated by a company in association with the TRA. We arrived at the hotel around 8 at night, and immediately received the keys to our room (a key with a steel card attached - the card is the key to our room's power). At first glance, the room is... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (54)
Hotel & grounds (7)
Bathroom (11)
Room/suite (12)
View from room (2)
Dining (4)
Other (18)

Management photos: Courtesy of the property manager

All management photos (7)
Hotel & grounds (4)
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question