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Chateau de Chine Hotel Hualien

#16 of 116 Hotels in Hualien
Certificate of Excellence
No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)
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1 room 1 guest
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122 Reviews from our TripAdvisor Community

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Traveler rating
    43
    57
    18
    3
    1
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54
22
9
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (30)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (24)
All months
Jakarta, Indonesia
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 17, 2015

Stayed one night with my group...the room is quite comfy, the bedroom is clean, the staffs are helpfull but cannot speak any english so it was a little hard for me to communicate...the breakfast is a dissapoinment.. tasteless..no fried rice which is my regular choice as an asian

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Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Sir/Madam, Thank you for choosing to stay with us at Chateau de Chine. We really wish you can have a great time during your visit in Hualien. Thank you very much for giving us your positive comments. Close service is our basic requirement. In the other hand, we will review and discuss the proper way to improve our ability... More 

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed June 10, 2015

I stayed at this hotel for two nights and was really unimpressed. It’s far from the town centre, you cannot go for a walk and it is full of organised groups from Mainland China so you end up feeling very isolated. The staff mostly do not speak English, the dinner is only an overpriced buffet and there are few amenities... More 

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Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review
Google Translation

非常感謝您選擇入住翰品酒店花蓮,並撥冗提... More 

London, United Kingdom
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 24, 2015

Great for family and business. Good buffet restaurant, staff is very polite and very helpful. Breakfast excellent. Rooms are dated but very clean. Good patio with pool side. Business center with teo pcs and free wi fi works very well.

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Chateau de Chin... 翰, 客戶關係經理 at Chateau de Chine Hotel Hualien, responded to this review
Google Translation

感謝您選擇下榻翰品酒店花蓮。 我們希望... More 

Milwaukee, Wi
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 16, 2015

We had 3 families staying in 3 rooms, and my sister saw a cockroach in hers. Mine seemed clean enough, but the mattress was the hardest I've encountered in Taiwan. I thought I was used to firmer mattresses, but this one was bordering on uncomfortable, even after we called and asked for an extra blanket to use as a mattress... More 

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Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Sir/Madam, Thank you for sharing your wonderful review with us. It is a great honor to receive your valuable comments. As for all precious comments you give us, we will respect and adopt them with an open mind. Therefore, I had contacted related department to review the incident for this issue in order to avoid the similar events happening... More 

Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 31, 2015

2nd night at Taiwan, we slept at this hotel. We arrive at night (about 8.00 pm), and just stay for 1 night, check out tomorow morning at 8.30 am, so we don't try any facilities in the hotel. Quick check in process, big lobby, nice staff, good breakfast, super fast wifi in the room, good air condition, clean,complete hotel (they... More 

Was this review helpful? Yes
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Sir/Madam, Thank you for choosing to stay with us at Chateau de Chine. We really wish you can have a great time during your visit in Hualien. Thank you very much for giving us your positive comments. Close service is our basic requirement. In the other hand, as for the problems you have mentioned, I suggest that you could... More 

Ottawa
Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed February 21, 2015

Overall a decent stay, this hotel definitely has character quirks. The lobby was the most garish we've seen (worse than Egypt or Russia, which is saying a lot) in the sense of spending a lot of money to decorate but not knowing how to do so. The room felt like what a high-end hotel from a few decades ago might... More 

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Taipei, Taiwan
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 20, 2015

Although the service is up to par, and anything they can upgrade they did (room service, towels, linen, TV, lights, airconditioning), the hotel hardware is rather old (tub, sink, toilette, ceiling, carpet) abeit everything was working. We ended up cutting short our stay to stay at newer hotels for the same room price. Pool is closed in the winter. For... More 

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Beijing, China
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 12, 2015

My families stayed at this hotel for two nights, and we enjoyed the stay. The location is good, not far from downtown and in walk distance to the harbor. I do recommend to take a walk or bicycling to the seaside. Maybe due to an off season, it was so quiet and clean everywhere we go. The hotel is featured... More 

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Aberdeen, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 21, 2014 via mobile

Room looked good online and indeed it wasn't too bad. However the exterior already looks cheap and dirty; location is not too noisy but the port opposite is not attractive. Concierge service is quite pleasant. However reception and restaurant staff failed to smile or treat inquiries/problems seriously or pleasantly. Shocking!

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Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 20, 2014

Located near to downtown, but not too near to noisy streets. Good hotel to stay for both business and leisure. The hotel has free wifi and near to 7-eleven store. The breakfast buffet is mediocre and needs improvement.

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