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Royal Swazi Spa

Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
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Royal Swazi Spa
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I recently stayed at the Royal Swazi Sun. The hotel is located on a very scenic hill and the golf course just breathtaking. The hotel needs to be renovated and the rooms are old. Staff is friendly but could be better. The bar menu is good and food is tasty.

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Harare, Zimbabwe
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location, setup, ambiance and the general surrounding of the hotel are rather breathtaking especially considering that there are not many option in Swaziland...There is a lot of hype around the casino but i think more attention and detail should be given to the rooms and the guest experience...they have a spar and a gym which you have to pay... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear RamsaySh, Thank you for the feedback on your recent stay at the Royal Swazi Spa. Thank you for appreciating the beauty and general set-up and location of the Royal Swazi Spa. Your comments will assist us in improving our guest experience. Guests such as yourself, who take the time to pay compliments where due, are highly appreciated. We look... More 

Johannesburg, South Africa
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good memories: friendly people; good quality meals in Planters; great condition of the golf course in winter. Not so good memories: dreadful shower (standing in the bath, plastic curtain wrapping itself around your legs); being charged an outrageous R72 for a rock shandy at the pool bar; generally tired room.

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Gplk, Thank you for the feedback on your recent stay at the Royal Swazi Spa. It was pleasing to note your good memories, however marred by the shower experience and the drinks charge at the pool bar. Please rest assured that the hotel should be refurbished in the near future. Thank you once again for sharing your experiences and... More 

Johannesburg
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Location and grounds are great, but the rooms are very old and in need of a serious makeover. Room service was average, to poor, but Planters Restaurant was a pleasant surprise. Sadly there aren't many options in Swaziland, so this remains my hotel of choice...by default.

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Phantomreviewer280, Thank you for your review of the Royal Swazi Spa. We appreciate your feedback very much and have noted your comments about the hotel facilities which we plan to refurbish in the near future. Your complimentary comment on the Planters Restaurant is appreciated. We look forward to welcoming you back to the Resort soon. Sincerely, Lance Rossouw Area... More 

Edmonton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel and its lobby look VERY upscale and almost palatial with its huge flower bouquets in the lobby, grand staircase and a wall of windows opening to a lovely pool, bar area and gardens . . . but the rooms are another story. VERY worn, stained and shabby carpet, wall and window coverings and furniture. No soap in the... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Marian I would like to thank you for completing the comprehensive review, following your recent stay at the Royal Swazi Spa. I regret that you had an unpleasant experience and understand your disappointment with our product and the service provided to you. There is no excuse for poor housekeeping and your room airconditioner not functioning. The service provided by... More 

Travelers are raving about these Ezulwini hotels

Benoni, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

It's been 1 year that i visited the Royal Swazi Spa & Hotel in Swaziland since now. The rooms are not as nice as what it used to be. the bathroom of our room needed some maintenance done, some of the furniture were removed, so the room has this empty look, you know something is missing. The breakfast use to... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear MaggieaMaritza, Thank you for taking the time to comment on your stay at the Royal Swazi Spa. We value your feedback and have taken note of your concerns and regret any inconvenience caused. Your concern about the state of the rooms will be addressed when we refurbish the property in the future. We hope that you will visit us... More 

Johannesburg, South Africa
Level Contributor
171 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

The Royal Swazi Spa and Casino has been in existence for about 75 years and has remained a great destination for South Africans and visitors alike. It is now run by Sun International, one of South Africa's major hotel chains. It is worth its 5 star rating, and although Swaziland does not rate its hotels, it really should. The casino... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Clive V, Thank you for your feedback on your recent stay at the Royal Swazi Spa. I am pleased that you enjoyed the hotel facilities. We appreciate your positive comments about the food served and that you were well looked after. We are working towards upgrading the general facilities of the hotel which is actually a 4 star facility.... More 

Lachen, Schweiz
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 30, 2015

Nice place, has a wonderful (and challenging) golf course. The restaurant serves decent food and the family rooms are really large with separate rooms for the kids and adults. Overall I can recommend the hotel.

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Laedine, Thank you for posting your comments on TripAdvisor, following your recent stay at the Royal Swazi Spa. We were very pleased with your positive comments about the hotel facilities and the golf course, and that you enjoyed the food in the restaurant. Thank you for recommending the Royal Swazi Spa to others. We look forward to welcoming you... More 

Whistler, Canada
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 27, 2015

I've been to Swaziland before and really enjoyed the people and the scenery. So, I came back. This time I stayed at the Royal Swazi Spa, a few minutes outside of Mbabane. I really enjoyed my stay. The service was excellent. There is a great pool, lawn bowling ( I didn't play), spa and a good golf course on sight.... More 

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Joel C, Thank you for your complimentary review of the Royal Swazi Spa. We appreciate your comments very much and look forward to welcoming you back in the not too distant future. Yours sincerely, Lance Rossouw AREA GENERAL MANAGER More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 21, 2015

We stayed at Royal Swazi and had such a wonderful time. The rooms were very clean and the staff were friendly and the food was very good, Only thing I can say negative about this hotel is the aircon that is very very loud when you open the sliding doors to go out on the balcony but other than that... More 

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Vincentnaude, Thank you for your complimentary comments on the Royal Swazi Spa. We were very happy to read your review, and pleased that you enjoyed your stay, however marred by the loud noise of the airconditioner. Please accept my apologies for the unpleasantness and be assured that corrective action will be taken where possible. I hope this will not... More 

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