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Royal Swazi Spa

Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
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Royal Swazi Spa
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Royal Swazi Spa
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143 reviews from our community

Traveler rating
    33
    53
    45
    9
    3
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16
57
3
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wirral, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A very comfortable hotel with excellent facilities, good food and lovely accommodation.. Very central for all sorts of activities. We had no problems with the hotel or the food and the staff were more that helpful.

Was this review helpful? Yes
Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely couple of days here...... it was our first time in Swaziland..... lovely people and friendly staff. Great cocktails at the bar. We preferred the pool menu to the buffet.....lovely breakfast though. Also try the spa.... had a awesome facial by a very lovely lady and the hairdresser is happy and chirpy!

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Debmen2013 Thank you for your recent review of the Royal Swazi Spa. Your positive feedback is highly appreciated and we are pleased that you enjoyed your stay. We look forward to welcoming you back again in the not too distant future. Lance Rossouw Area General Manager More 

Jerusalem District, Israel
Top Contributor
52 reviews 52 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the golf course is brilliant, the caddies great and a truly fun experience. The hotel staff are friendly and competent, the restaurants good and the Food selection is brilliant and of great standard, pricing is reasonable and the ice cream is brilliant, a must have, I will certainly continually stay there, it is a winner

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear BeethOveen Thank you for your complimentary review of the Royal Swazi Spa. Your positive comments about the hotel facilities and the motivating feedback on the staff is highly appreciated. We look forward to welcoming you back to the Royal Swazi Spa, in our valley of heaven. Kind regards LANCE ROSSOUW Area General Manager More 

Cheshire, England
Top Contributor
74 reviews 74 reviews
44 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a lovely hotel in a perfect location, surrounded by manicured grounds with the mountains beyond. Our room was large and comfortable with a balcony overlooking the pool. All the public areas were spacious and well maintained with a choice of restaurants. We ate by the pool area as it was such a warm evening. The service was slow... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Zeusco, Thank you for your complimentary review of the Royal Swazi Spa, following your recent visit to Swaziland. We appreciate your positive comments on the resort grounds, the quality of the room and food served, and the motivating feedback on the staff. Your comments on the serve at the pool area is noted and will be corrected. We look... More 

Piet Retief, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at Royal Swazi couple of weeks ago. Hubby played golf and I enjoyed the Spa. I cannot fault the staff, food or rooms. Had a lovely relaxing day at the pool with poolside service. Loved the relaxing atmosphere with the mountains in the back ground. The evening was highlight with the live piano music. Sat in the lounge with... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Tasha45 Thank you for your recent review of the Royal Swazi Spa. Your positive comments are highly appreciated and we are pleased that your experience was a good one. Your comments regarding the exterior of the hotel are noted - thank you for this. We look forward to welcoming you back again in the not too distant future. Lance... More 

South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2015

They effectively mislead me about the Internet - it's generally not available. Only one registered device permitted per room for 150mb - that's less than 30 minutes of email - then US$15 per person per day.- crazy for a 5 star hotel! They made a plan and gave me a second 150mb after a hissy fit.. It too died shortly... More 

Was this review helpful? Yes 1
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear rovingcomforts, Thank you for your review of the Royal Swazi Spa. We appreciate your frank comments about your recent stay at the hotel and regret that the hotel facilities did not meet your expectations. We are working towards improving our internet offering, and upgrading the general facilities of the hotel which is actually a 4 star facility. We appreciate... More 

Gloucester, United Kingdom
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 3, 2015

We were on a tour travelling through Swaziland and were booked into this hotel. It was amazing. It oozes luxury as soon as you walk through the door. The views of the surrounding area are breath taking. The staff were all excellent and very attentive. Checking in and out was easy. The hotel is very clean to a fault. The... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear JOlly_JOhn Thank you for your complimentary review of the Royal Swazi Spa. Your positive comments about the hotel and the staff are highly appreciated, and will prove very motivating to the entire team at the Royal Swazi Spa. We look forward to welcoming you back again in the not too distant future. Kind regards LANCE ROSSOUW Area General Manager More 

Durban, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

Me and my husband were visiting a neighbour hotel(Happy Valley Hotel) for our anniversary. The service we got there on arrival was not satisfying so we visited the royal swazi spa the next day(anniversary day) for spa treatments and dinner. Service was exceptional and staff was friendly and thats when we decided that we will make royal swazi spa our... More 

Was this review helpful? Yes 1
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Lindi2015 Thank you for your complimentary review of the Royal Swazi Spa. It is pleasing to note that you enjoyed your experience and that you will stay at the Royal Swazi Spa next time you visit Swaziland. We appreciate your positive comments very much, and look forward to welcoming you again, in the not too distant future. Yours' faithfully... More 

Weston super Mare, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2015

My expectations did not include a 5 star hotel. But what I got certainly more than met my expectations both in the service and friendly response of the staff. The room was spacious with a good view into the gardens. The restaurant food was of a high standard with competent waiter service. I only wish I was there longer so... More 

Was this review helpful? Yes 2
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear TwmC9 Thank you for your feedback pertaining to your recent stay at the Royal Swazi Spa. Your kind and positive comments are appreciated very much. Guests such as yourself, who take the time to pay compliments where due, are highly appreciated. We look forward to welcoming you back again in the not too distant future. Kind regards LANCE ROSSOUW... More 

Maputo, Mozambique
Top Contributor
122 reviews 122 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

Stayed in the Hotel for a week in a company conference, and the stay was very positive. The room was nice, the rest of the facilities were very acceptable, the staff was always nice. Don't expect a 5 star Hotel of SA standards...it's Swaziland.

Was this review helpful? Yes 1
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Esousas Thank you for your comments following your recent stay at the Royal Swazi Spa. Your positive comments are appreciated, and will prove very motivating to those staff members concerned. We look forward to welcoming you back again in the not too distant future. Kind regards Lance Rossouw Area General Manager More 

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