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Royal Swazi Spa

Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
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Royal Swazi Spa
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151 Reviews from our TripAdvisor Community

Traveler rating
    34
    60
    45
    9
    3
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19
58
4
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Top Contributor
166 reviews 166 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Royal Swazi Spa and Casino has been in existence for about 75 years and has remained a great destination for South Africans and visitors alike. It is now run by Sun International, one of South Africa's major hotel chains. It is worth its 5 star rating, and although Swaziland does not rate its hotels, it really should. The casino... More 

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Clive V, Thank you for your feedback on your recent stay at the Royal Swazi Spa. I am pleased that you enjoyed the hotel facilities. We appreciate your positive comments about the food served and that you were well looked after. We are working towards upgrading the general facilities of the hotel which is actually a 4 star facility.... More 

Lachen, Schweiz
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place, has a wonderful (and challenging) golf course. The restaurant serves decent food and the family rooms are really large with separate rooms for the kids and adults. Overall I can recommend the hotel.

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Laedine, Thank you for posting your comments on TripAdvisor, following your recent stay at the Royal Swazi Spa. We were very pleased with your positive comments about the hotel facilities and the golf course, and that you enjoyed the food in the restaurant. Thank you for recommending the Royal Swazi Spa to others. We look forward to welcoming you... More 

Whistler, Canada
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been to Swaziland before and really enjoyed the people and the scenery. So, I came back. This time I stayed at the Royal Swazi Spa, a few minutes outside of Mbabane. I really enjoyed my stay. The service was excellent. There is a great pool, lawn bowling ( I didn't play), spa and a good golf course on sight.... More 

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Joel C, Thank you for your complimentary review of the Royal Swazi Spa. We appreciate your comments very much and look forward to welcoming you back in the not too distant future. Yours sincerely, Lance Rossouw AREA GENERAL MANAGER More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 21, 2015

We stayed at Royal Swazi and had such a wonderful time. The rooms were very clean and the staff were friendly and the food was very good, Only thing I can say negative about this hotel is the aircon that is very very loud when you open the sliding doors to go out on the balcony but other than that... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Vincentnaude, Thank you for your complimentary comments on the Royal Swazi Spa. We were very happy to read your review, and pleased that you enjoyed your stay, however marred by the loud noise of the airconditioner. Please accept my apologies for the unpleasantness and be assured that corrective action will be taken where possible. I hope this will not... More 

Rivonia, South Africa
Top Contributor
60 reviews 60 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed at the Royal Swazi over the Investec Swazi Open. Still a great Sun International style hotel. A little dated but very clean and organised. The staff are amazing and nothing is too much trouble. Great breakfast buffet. Great spa with good packages. Worth a visit

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear KeithBatch, Thank you for your feedback on your stay at the Royal Swazi Spa over the Investec Swazi Open. Your kind and positive comments are appreciated very much. We look forward to welcoming you back again in the not too distant future. Yours sincerely LANCE ROSSOUW Area General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2015

Awesome relaxing family vacation with amazing views of the Kingdom. Our 1 year old throughly enjoyed splashing in the pool. Our parents who joined us on this trip and also enjoyed the much needed break from the buzz of RSA.

Was this review helpful? Yes 1
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Deneshreegovender, Thank you for posting your comments on your stay at the Royal Swazi Spa. We appreciate your feedback and are very pleased that you and your family enjoyed your stay. We look forward to welcoming you back to the Royal Swazi Spa in the near future. Yours sincerely, Lance Rossouw Area General Manager More 

Westbrook
Top Contributor
79 reviews 79 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 26, 2015

If you have watched 'Out of Africa' or read 'No. 1 Ladies Detective Agency', then you can feel you are living the stories by going to the Royal Swazi Spa Hotel. Swaziland is a small independent kingdom, almost entirely surrounded by South Africa [Mozambique forms the other part of the border] and the Ezulwini Valley is nestled in the mountain... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Eitravel176, Thank you for your comprehensive review of the Royal Swazi Spa. It is pleasing to note that your general experience was a good one, however marred by service shortfalls, for which I apologise. We appreciate feedback from our guests, as it helps us to assess our standards and enables us to continuously enhance and improve our service delivery.... More 

South Africa
1 review
4 of 5 stars Reviewed April 23, 2015

Currently staying here for a week on a business trip. The hotel is great, all staff friendly but unfortunately the noise levels created by the constant - and I mean constant leaf blowers makes it impossible to not only relax but conduct any business. Woken every morning by the leaf blower, sitting on the peaceful terrace having breakfast and the... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Lesley-ann N, Thank you for your feedback about your stay at the Royal Swazi Spa. It is pleasing to note that your general impressions of the hotel was very good, however greatly marred by the noise of leaf blowers. I sincerely apologise for our shortfall in this regard. The matter was addressed after your discussions with the Hotel Manager... More 

Wirral, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 11, 2015

A very comfortable hotel with excellent facilities, good food and lovely accommodation.. Very central for all sorts of activities. We had no problems with the hotel or the food and the staff were more that helpful.

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Pilsbury7, Thank you for your complimentary review of the Royal Swazi Spa, following your recent stay at the hotel. We appreciate your feedback and are pleased that you enjoyed your stay. We look forward to welcoming you back again in the not too distant future. Lance Rossouw Area General Manager More 

Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2015

Had a lovely couple of days here...... it was our first time in Swaziland..... lovely people and friendly staff. Great cocktails at the bar. We preferred the pool menu to the buffet.....lovely breakfast though. Also try the spa.... had a awesome facial by a very lovely lady and the hairdresser is happy and chirpy!

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Debmen2013 Thank you for your recent review of the Royal Swazi Spa. Your positive feedback is highly appreciated and we are pleased that you enjoyed your stay. We look forward to welcoming you back again in the not too distant future. Lance Rossouw Area General Manager More 

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