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Royal Swazi Spa

4.0 of 5 Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
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Royal Swazi Spa
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Royal Swazi Spa
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132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Top Contributor
100 reviews 100 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A beautiful hotel with lovely grounds and views but the service and rooms need attention. Needs a refurb and staff need training. The golf course is great and common areas are lovely. Feels like it's living off it's location and setting and is failing short in other areas. Great potential.

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Woking, United Kingdom
Top Contributor
68 reviews 68 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Some reviewers describe this hotel as past it. I do not think so. It remains the best option in Swaziland anyway but it should be judged in the context of the slight time warp which exists in this small African kingdom. Yes it could do with a face lift but I worry it might lose its charm. The food is... More 

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Tallahassee, Florida
Top Contributor
89 reviews 89 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

I really want to rate this property Excellent or even Very Good. It has potential on so many fronts. My bellman was wonderful. He was a 5 star concierge. He carried my bags up the stairs (no elevator), opened the room, turned on the temperature control, showed me how to work the television, got me ice...asked if there was anything... More 

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Durban, South Africa
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Made just a one night stop here on the way to Mozambique from White River. I would not have stayed anywhere else. It was my first stay there and thus I do not have anything to compare it to. It does feel very colonial and perhaps a little old. The pool and bar area was simple but still quite nice... More 

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Dorset, England
Top Contributor
280 reviews 280 reviews
59 hotel reviews
206 helpful votes 206 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a visit mid October 2014... I've been slow to catch up! I'd agree with other reviewers that this place is definitely not a 5 star, though location and grounds are good. It is, though, rather soulless in a lovely and fascinating country. The rooms, at the very least, need a proper makeover - carpets are dirty, paintwork scuffed... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Geoffy Thank you for your review of the Royal Swazi Spa, following your recent stay at the Property. We appreciate all reviews such as yours, and react accordingly. All of the comments made by yourself have been discussed with those applicable management, and you may rest assured that corrective action will be taken where necessary. You will also be... More 

15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

What a lovely place to visit, nature is excellent. When one has to review the staff services at the Spa then it lends one to believe that this one highly recommended resort has really lost it's key objective and that it to make sure that guest have a 5 star experience. The spa personnel did not want to work they... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Danie0007 Thank you for your honest and important account of your recent experiences at the Royal Swazi Spa. We take feedback from our customers seriously, especially if they are regular customers such as yourself. You may rest assured that we have taken corrective action with regard to the issues that you experienced at the Spa. These kind of problems... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived from the Kruger park a long 5hour drive to what sadly is a hotel that sun international no longer regard as a cash cow. The rooms are old an dates, with cigarette burns on the carpets. The smell in the linen is muffy absolutely disgusting. Planters restaurant a complete disaster. We ordered lobster an a klipklip an had... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Ferocious1 Please accept our sincere apologies for what was an unacceptable stay as far as you are concerned. The issues at hand, except for the unfortunate incident with the food in Planters, were discussed with your wife at the time. We regret all of the shortfalls in service delivery to you & your wife, and hope that you will... More 

Senior Contributor
35 reviews 35 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 18, 2014

My wife and I stayed here one night on an organised tour and although the hotel was acceptable by the standards in Africa we were not happy being given a smokers room. When asking reception for a change of room as the tobacco smell was bad all they could offer was that staff will come and "spray the room. This... More 

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Fairfax, Virginia
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 24, 2014

The hotel, dedicate in 1966 according to an outdoor plaque, shows its age. The rooms are clean but need modernizing. Staff is curtious. Food is average. Respectable accommodations in a city offering few alternatives. Storms earlier in the week I stayed there caused wifi to disappear for three of my four days.

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Pretoria, South Africa
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

We actually visited the royal swazi spa for our honeymoon. We had the suite and the food,drinks and gaming were excellent! I would give this a 5STAR. Only negative thing I noticed was the service at the pool were poor I had to go to the bar myself to order cocktails

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Additional Information about Royal Swazi Spa

Address: Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
Location: Swaziland > Hhohho District > Ezulwini
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Swazi Spa 4*
Number of rooms: 149
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Also Known As:
Royal Swazi Hotel Ezulwini
Royal Swazi Spa Swaziland/Ezulwini

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