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Royal Swazi Spa

Old Main Road | Ezulwini Valley, Ezulwini H 106, Swaziland
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Royal Swazi Spa
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Royal Swazi Spa
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148 reviews from our community

Traveler rating
    34
    57
    45
    9
    3
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18
57
3
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Royal Swazi and had such a wonderful time. The rooms were very clean and the staff were friendly and the food was very good, Only thing I can say negative about this hotel is the aircon that is very very loud when you open the sliding doors to go out on the balcony but other than that... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Vincentnaude, Thank you for your complimentary comments on the Royal Swazi Spa. We were very happy to read your review, and pleased that you enjoyed your stay, however marred by the loud noise of the airconditioner. Please accept my apologies for the unpleasantness and be assured that corrective action will be taken where possible. I hope this will not... More 

Rivonia, South Africa
Top Contributor
58 reviews 58 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Royal Swazi over the Investec Swazi Open. Still a great Sun International style hotel. A little dated but very clean and organised. The staff are amazing and nothing is too much trouble. Great breakfast buffet. Great spa with good packages. Worth a visit

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Awesome relaxing family vacation with amazing views of the Kingdom. Our 1 year old throughly enjoyed splashing in the pool. Our parents who joined us on this trip and also enjoyed the much needed break from the buzz of RSA.

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Westbrook
Top Contributor
79 reviews 79 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you have watched 'Out of Africa' or read 'No. 1 Ladies Detective Agency', then you can feel you are living the stories by going to the Royal Swazi Spa Hotel. Swaziland is a small independent kingdom, almost entirely surrounded by South Africa [Mozambique forms the other part of the border] and the Ezulwini Valley is nestled in the mountain... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Eitravel176, Thank you for your comprehensive review of the Royal Swazi Spa. It is pleasing to note that your general experience was a good one, however marred by service shortfalls, for which I apologise. We appreciate feedback from our guests, as it helps us to assess our standards and enables us to continuously enhance and improve our service delivery.... More 

South Africa
1 review
4 of 5 stars Reviewed 5 weeks ago

Currently staying here for a week on a business trip. The hotel is great, all staff friendly but unfortunately the noise levels created by the constant - and I mean constant leaf blowers makes it impossible to not only relax but conduct any business. Woken every morning by the leaf blower, sitting on the peaceful terrace having breakfast and the... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Lesley-ann N, Thank you for your feedback about your stay at the Royal Swazi Spa. It is pleasing to note that your general impressions of the hotel was very good, however greatly marred by the noise of leaf blowers. I sincerely apologise for our shortfall in this regard. The matter was addressed after your discussions with the Hotel Manager... More 

Wirral, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 11, 2015

A very comfortable hotel with excellent facilities, good food and lovely accommodation.. Very central for all sorts of activities. We had no problems with the hotel or the food and the staff were more that helpful.

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Pilsbury7, Thank you for your complimentary review of the Royal Swazi Spa, following your recent stay at the hotel. We appreciate your feedback and are pleased that you enjoyed your stay. We look forward to welcoming you back again in the not too distant future. Lance Rossouw Area General Manager More 

Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2015

Had a lovely couple of days here...... it was our first time in Swaziland..... lovely people and friendly staff. Great cocktails at the bar. We preferred the pool menu to the buffet.....lovely breakfast though. Also try the spa.... had a awesome facial by a very lovely lady and the hairdresser is happy and chirpy!

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Debmen2013 Thank you for your recent review of the Royal Swazi Spa. Your positive feedback is highly appreciated and we are pleased that you enjoyed your stay. We look forward to welcoming you back again in the not too distant future. Lance Rossouw Area General Manager More 

Jerusalem District, Israel
Top Contributor
53 reviews 53 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

the golf course is brilliant, the caddies great and a truly fun experience. The hotel staff are friendly and competent, the restaurants good and the Food selection is brilliant and of great standard, pricing is reasonable and the ice cream is brilliant, a must have, I will certainly continually stay there, it is a winner

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear BeethOveen Thank you for your complimentary review of the Royal Swazi Spa. Your positive comments about the hotel facilities and the motivating feedback on the staff is highly appreciated. We look forward to welcoming you back to the Royal Swazi Spa, in our valley of heaven. Kind regards LANCE ROSSOUW Area General Manager More 

Cheshire, England
Top Contributor
74 reviews 74 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 28, 2015

This was a lovely hotel in a perfect location, surrounded by manicured grounds with the mountains beyond. Our room was large and comfortable with a balcony overlooking the pool. All the public areas were spacious and well maintained with a choice of restaurants. We ate by the pool area as it was such a warm evening. The service was slow... More 

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Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Zeusco, Thank you for your complimentary review of the Royal Swazi Spa, following your recent visit to Swaziland. We appreciate your positive comments on the resort grounds, the quality of the room and food served, and the motivating feedback on the staff. Your comments on the serve at the pool area is noted and will be corrected. We look... More 

Piet Retief, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed at Royal Swazi couple of weeks ago. Hubby played golf and I enjoyed the Spa. I cannot fault the staff, food or rooms. Had a lovely relaxing day at the pool with poolside service. Loved the relaxing atmosphere with the mountains in the back ground. The evening was highlight with the live piano music. Sat in the lounge with... More 

Was this review helpful? Yes
Lance R, General Manager at Royal Swazi Spa, responded to this review

Dear Tasha45 Thank you for your recent review of the Royal Swazi Spa. Your positive comments are highly appreciated and we are pleased that your experience was a good one. Your comments regarding the exterior of the hotel are noted - thank you for this. We look forward to welcoming you back again in the not too distant future. Lance... More 

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