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Lugogo Sun

Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini, Swaziland
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Lugogo Sun
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150 Reviews from our TripAdvisor Community

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Traveler rating
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    73
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • Italian first
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English first
  • All months
    (150)
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    (31)
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    (26)
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    (53)
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pretoria
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was in Swaziland a little Eden of note, stayed at the Lugogo Sun beautiful hotel massive rooms with two double beds, overlooking the valleys and just under the spectacular Swaziland Royal golf course. Food was magnificent and staff service excellent, of worth mentioning is the manager Bongani Dlamini very helpful. The rest of staff very friendly and helpful. The... More 

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Johannesburg, South Africa
Top Contributor
166 reviews 166 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel needs a makeover. The lift/elevator feels as though it is going to either come to a shuddering somewhere inbetween floors or drop precipitously into the basement. If you choose to walk up the stairs you are overwhelmed by the smells of, ... well really not sure what but very unpleasant. The breakfast in the restaurant is edible but... More 

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Lance R, General Manager at Lugogo Sun, responded to this review

Dear Clive V, Thank you for your review of the Lugogo Sun. We appreciate your feedback and have noted your concerns about the hotel facilities. The hotel is actually a 3 star facility which we plan to refurbish in the near future. Your positive comment on the service received from the staff is appreciated. We hope you will visit the... More 

Maputo, Mozambique
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came with quite low expactations, but very much enjoyed our three day, two night stay. We have previously frequented several of the lodges and B&B's in and around the Valley, but the Lugogo Sun offered a totally different vibe. Rather than having a predominantly European tourist and/or Jo'burg/Maputo expat clientele, Lugogo seemed to have more local Swazi punters, which... More 

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Lance R, General Manager at Lugogo Sun, responded to this review

Dear Mohnomishe , Thank you for giving feedback on your recent stay at the Lugogo Sun. We appreciate your positive comments on the quality of the food served, and the motivating comments on our staff. Your comment about the guest rooms is noted. The hotel will undergo refurbishment in the not too distant future, which will address your concerns. We... More 

Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, well maintained hotel with amazing 5 star buffet and breakfasts (spoilt for choice). Guest rooms overlooking pool a little noisy during day as close to highway and balcony sliding door seals gone long ago, however night time traffic noise is quiet so only an issue during the day. Maybe double glazing or new sliding door seals would help... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear shuggy48Muscat, Thank you for your honest and important account of your recent experiences at the Lugogo Sun. Your positive comments about the food offering and our staff are very much appreciated. We have taken note of the problem areas, which will be resolved when we refurbish the hotel in the not too distant future. Thank you for taking the... More 

Sasolburg, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2015

I read quite a few reviews on this site before my stay and I was a bit concerned about my booking. My concerns were unnecessary. The hotel was quite full, but we never felt crowded. The reception staff was friendly and the porters need special mention. If a porter delivers your luggage to your room and he doesn't loiter around... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Hemachatus, Thank you for taking the time to comment on your recent stay at the Lugogo Sun. I am pleased that you enjoyed the facilities and appreciate your kind comments about the staff. We look forward to welcoming you back in the not too distant future. Yours sincerely, Lance Rossouw AREA GENERAL MANAGER More 

Tunis, Tunisia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 23, 2015

Old furniture,TV and lifts. What hotel has house keeping on the same level and next to guests rooms? The staff, cleaning ladies and handymen hang out outside the rooms from morning to evening. I would go back only if I had absolutely no other choice.

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Mosdee, I would like to thank you for taking the time to review the Lugogo Sun. We appreciate your constructive feedback and have noted your concerns. Please be assured that corrective action will be taken. I hope this will not deter you from visiting us again. Once again, thank you for taking the time to share your feedback with... More 

Travelers are raving about these Ezulwini hotels

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 21, 2015

Have stayed in this hotel a number of times for business, and really wish I didn't have to again. Air conditioner leaks, staff have no respect for keeping noise levels down (who clears the driveway of leaves at 6 am?), they chase you out your room at 7:30 for "cleaning", the ONLY chair in the room was missing a leg,... More 

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Lance R, General Manager at Lugogo Sun, responded to this review

Dear Sssib, I would like to thank you for your feedback on your recent stay at Lugogo Sun. I regret the unpleasantness you experienced and would like to assure you that the issues you raised will be addressed. Once again, thank you for taking the time to give us feedback. Yours sincerely, Lance Rossouw Area General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed May 17, 2015 via mobile

We where not impressed..the ambience did not please the eye. The hotel has had better days. The carpets are worn, the TVs are obsolete, internet connectivity is a nightmare, the food/ menu is standard, there was hair on the bathroom floor on my first night there, in the mornings it looked like room service was done in a haste, on... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Diana N, Thank you for taking the time to review our hotel. I appreciate your feedback very much and deeply regret that you had an unpleasant experience during your stay. I understand your disappointment with our product and the service provided. There is a plan to upgrade the hotel facilities in the near future. Your comment on data offering... More 

Newcastle, United Kingdom
Top Contributor
90 reviews 90 reviews
43 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed May 15, 2015

We stayed here for 1 night in room 404. The room was fine with 2 double beds, a desk & stool, a small table and chair, A/C, tea & coffee making facilities and an OTB shower. There was no fridge or safe but safety deposit boxes were available at reception. A lift serviced all floors. We did not have dinner... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Dave H, Thank you for your comprehensive review of the Lugogo Sun, following your one night stay in the hotel. We appreciate your feedback very much and hope that you will visit again in the not too distant future. Yours sincerely Lance Rossouw Area General Manager More 

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed May 3, 2015

Stayed here for two nights mid-week on my first visit to Swaziland – which was a holiday. The hotel is well located on the main MR103 road right next to the Royal Swazi Sun, with easy access to Mbabane, Manzini, and the various locations in the Ezulwini Valley. It is an older hotel but in good condition and well looked... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Stardustvoyager, Thank you for your comprehensive review on the Lugogo Sun. It is pleasing to see that your general stay was good and that our staff were friendly and helpful and the service was good. We appreciate your feedback very much and look forward to welcoming you back to the Lugogo Sun in the not too distant future. Yours... More 

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