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Lugogo Sun

Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini, Swaziland
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1 room 1 guest
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Lugogo Sun
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158 Reviews from our TripAdvisor Community

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Traveler rating
    8
    52
    76
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    4
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22
52
5
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
  • All months
    (158)
  • Mar-May only
    (31)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (40)
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Athens, Attiki, Greece
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is pretty old, they gave me a smoking room without asking me if I smoke or not. I entered the room and the smell was awful. I had to change it immediately. The food was good both at dinner and breakfast. It was very crowded with families mostly and very noisy.

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Riana M, Thank you for your feedback on your recent stay at the Lugogo Sun. I regret that the hotel did not meet your expectations. Please accept my apologies for the shortfalls. Your positive comment about the food is appreciated. Yours sincerely Lance Rossouw Area General Manager More 

Newmarket
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

From the inside of this hotel one has no idea in what country you are in. This was just a place to rest our head and wait to move on the next day. Albeit power interruptions (not the fault of the hotel) the restaurant was great.

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear DavidENewmarket, Thank you for your review of the Lugogo Sun. We appreciate your feedack and we hope your next visit to Lugogo Sun will be for a longer period in order that we may make your stay more pleasant. Yours sincerely Lance Rossouw Area General Manager More 

South Africa
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

It was OK very old hotel. Rooms was old and out dated when we visited the property. No allot to do as to drive around and see local sites. Will not easy go back to Swaziland in the future. Reception was good and staff very helpful.

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear jndj12, Thank you for your review of the Lugogo Sun. We appreciate the motivating feedback on our staff. The hotel facilities will be upgraded in the near future which will address the issues you mentioned. Thank you once again for your feedback and we look forward to welcoming you back in the not too distant future. Yours sincerely Lance... More 

Cape Town, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

People and service is great, but they need to give it a new look, change the furniture please, especially the bathrooms... Otherwise i enjoyed the hotel food, the rooms are big but the elevator is not modern please get a second elevator

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear AKANtsebsy, Thank you for your review of the Lugogo Sun. We appreciate your positive comments about the staff and service provided during your stay. The hotel will undergo a refurbishment in the near future which will address the issues you mentioned. We hope to see you at Lugogo again soon. Yours sincerely Lance Rossouw Area General Manager More 

Stouffville, Ontario, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 21, 2015

Spent one week at the Lugogo Sun in July. The hotel is well maintained and the staff are very friendly. The food in the restaurant was very good. Along with the Royal Swazi Hotel, these are the top 2 hotels in the country. You will be safe and will sleep soundly knowing that you are in good hands at the... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear LoveToTravel1995, Thank you for reviewing the Lugogo Sun following your one week stay at the hotel. We appreciate your positive comments about the facilities and the friendliness of our staff. I am pleased that you enjoyed the food in the restaurant and that you found the hotel safe and a good place to stay. We look forward to welcoming... More 

Harare, Zimbabwe
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 13, 2015

most of the rooms have two double beds and are kept clean and serviced regularly.....some of the furniture like the tv should be upgraded but overally the price and service is quite good...of course there is the shuttle to the nearby Royal Swazi that runs every 5 minutes ...i found the management especially the front office manager to be very... More 

Was this review helpful? Yes 1
Lance R, General Manager at Lugogo Sun, responded to this review

Dear RamsaySh, Thank you for your review of the Lugogo Sun following your recent stay there. Your kind comments about the hotel facilities and the good staff attitude is appreciated. Thank you for taking the time to appreciate the service provided. The team at Lugogo are delighted to have received such positive comments. The issues pertaining to the guest rooms... More 

Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 13, 2015

Apart from needing a major revamp , this previously better than average establishment has lost the plot .... they are allowing unaccompanied teenagers to stay over AND access the bar . The corridors were full of cigarette smoke and buzzing with drunk teens , some displaying their affection towards one another in public. It was generally unpleasant for me and... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Cocococi, Thank you for sharing your experience of your stay at the Lugogo Sun. Your concerns are noted and as a matter of fact, our management team is addressing the very issue you mentioned about unaccompanied teenagers in the hotel and controls at the bar. We run a loyalty programme for families and we now realise that this was... More 

Travelers are raving about these Ezulwini hotels

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed July 12, 2015

Lugogo Sun provides comfortable and clean accommodation. Staff service is EXCELLENT. Meals not to bad. For what we pay for at the hotel, we also get much much more. Thanks to great management and very attentive staff

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Msebenzi1957, We were very pleased to read your review on the Lugogo Sun, and we are glad that you enjoyed your stay and that you were well looked after by the staff and found the overall offering at the hotel to be of good value. Thank you for taking the time to appreciate the service provided. The team at... More 

pretoria
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 3, 2015

I was in Swaziland a little Eden of note, stayed at the Lugogo Sun beautiful hotel massive rooms with two double beds, overlooking the valleys and just under the spectacular Swaziland Royal golf course. Food was magnificent and staff service excellent, of worth mentioning is the manager Bongani Dlamini very helpful. The rest of staff very friendly and helpful. The... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Bonganid640, Thank you for your review of the Lugogo Sun. Your complimentary comments about the hotel facilities and the service provided by our friendly staff are appreciated. Your concerns about the state of some of the items in your room is noted and will be addressed when we refurbish the hotel in the future. We look forward to weloming... More 

Johannesburg, South Africa
Level Contributor
183 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 16, 2015

The hotel needs a makeover. The lift/elevator feels as though it is going to either come to a shuddering somewhere inbetween floors or drop precipitously into the basement. If you choose to walk up the stairs you are overwhelmed by the smells of, ... well really not sure what but very unpleasant. The breakfast in the restaurant is edible but... More 

Was this review helpful? Yes
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Clive V, Thank you for your review of the Lugogo Sun. We appreciate your feedback and have noted your concerns about the hotel facilities. The hotel is actually a 3 star facility which we plan to refurbish in the near future. Your positive comment on the service received from the staff is appreciated. We hope you will visit the... More 

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