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Lugogo Sun

Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini, Swaziland
Hotel amenities
Lugogo Sun
Best prices for: 1 room 1 guest
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Ranked #4 of 6 Hotels in Ezulwini
A recent review
4 of 5 stars reviewed 1 week ago
Des M Eaton, Australia
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137 reviews from our community

Traveler rating
    8
    43
    67
    16
    3
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15
49
5
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Eaton, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely hotel . All went well until dinner time. 6 of us went into dining room , ordered dinner. 2 arrived ok, 2 arrived 30 minutes later and 2 did not arrive at all. Got hold of waiter he told us it was on its way , never happened. Got the dining room manager told him ,not... More 

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Lance R, General Manager at Lugogo Sun, responded to this review

Dear Des M Thank you for your recent review of the Lugogo Sun. We appreciate your feedback and frank comments about your dining experience. Your group actually dined in the hotel's Sportsman's Bar and not in the hotel restaurant. I am happy that the issues were resolved and I hope you enjoyed the free meal. We hope that you will... More 

Tønsberg
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We enjoyed our meal at the hotel. The staff where hospitable. We enjoyed a win in the pool, but the water was cold at this time of the year. The rooms where worn, and there where some cockroaches around.

Was this review helpful? Yes 1
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Per-Edvin B, Thank you for completing your review of Lugogo Sun, following your recent stay at the hotel. We appreciate your positive comments and have noted your observations pertaining to the rooms and pest control. For your information, the hotel will undergo a refurbishment in the near future. We hope that we will be able to welcome you back... More 

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2015

We spent a wonderful weekend at the Hotel to attend a wedding. The accommodation was comfortable, with a great breakfast buffet. The staff were friendly and ensured that our stay was smooth. We also were provided with snacks from the bar to enjoy in the room. Overall, a very pleasant stay.

Was this review helpful? Yes 2
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Mzwandile2014, Thank you for posting your comment on Tripadvisor. We were very happy to read your review, and are glad that we could contribute to making your trip to the Lugogo Sun a great experience. I personally look forward to an opportunity to welcome you back to in the near future. Sincerely, Lance Rossouw Area General Manager Royal Swazi... More 

Pretoria, South Africa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 28, 2015

We went to Lugogo for a short 2 night getaway and had a really great time. The breakfast were great, typical Sun International buffet breakfasts. The staff were friendly and accomodating. This hotel is right next door to the Royal Swazi Spa where we went quad biking. Do yourself a favour and go quad-biking there, it was excellent!!

Was this review helpful? Yes 2
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Mzwandile2014, Thank you for posting your comment on Tripadvisor. We were very happy to read your review, and are glad that we could contribute to making your trip to the Lugogo Sun a great experience. I personally look forward to an opportunity to welcome you back to in the near future. Sincerely, Lance Rossouw Area General Manager Royal Swazi... More 

Johannesburg, South Africa
Top Contributor
80 reviews 80 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 30, 2014

Stayed over on business for 2 nights recently. Generally the hotel needs some refurbishment - dated but clean. It is a very busy hotel with tour groups frequenting it very often. The meals are excellent, buffet style, but somewhat expensive - even the drinks in the bar come at a price. WiFi available for free up to a limit per... More 

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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 20, 2014

The hotel has a poor response time to room service request. Sometimes I had to call 3 times for the same request before getting a positive response. The only number that ever gets answered is the prompt response number 8

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Topeka, Kansas
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

I stayed at the Lugogo for business for 4 weeks. The hotel decor and furnishing are quite dating but clean. The housekeeping staff is thorough and keeps up nicely. The pool is clean and well maintained. The restaurant is buffet. A but overpriced but a good selection although it doesn't change much day to day. The pub is nice and... More 

Was this review helpful? Yes 1
Dusseldorf, Germany
Top Contributor
123 reviews 123 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed December 16, 2014

After a long trip we were happy to have a shower but the drain oh the tube was not working at all: after few seconds the water was at the level of the knee. The maintenance manager took 40 minutes before he recognized that a room move was the only solution! The second room had anyway the same problem and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

The hotel needs refurbishment. The restaurant does not cater for any special diets. The hotel rudely and without any forewarning blocked me from entering my room with my own food then on trying room service, the room service number rings and no one answers though there people at their stations. They allow anyone access to the room floors which makes... More 

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Geneva, Switzerland
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 6, 2014

I stayed in the Lugogo Sun for 1 night. The room was Ok but needed some refurbishing (old TV, carpet full of stains). Also the bed sheets didnt seem a 100% clean. Internet quite a hassle as you need to constantly buy packages. Bar and restaurant are fair. Business center outside of the hotel so you need to take a... More 

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