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Lugogo Sun

Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini, Swaziland
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1 room 1 adult
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Lugogo Sun
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185 Reviews from our TripAdvisor Community

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maputo
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I took 4 rooms as we were many people. I didn't had any pre-booking. So I went to reception and asked for availability and price. This was 2nd January. Many people were checking out. The receptionist was very polite and gave us promo price. We had to wait for one hour to get the room. Kids were swimming in the... More 

Helpful?
1 Thank Rajiv V
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked two rooms as I took my in-laws along for their first trip to Swaziland. The one room was not ready on check-in even though we arrived 1 hour late. Rooms were interleading which was nice. Old CRT TV's in rooms which was very unclear and old kettles with elements that was dirty. Pool was nice though. The service... More 

Helpful?
2 Thank GymeHoffa

Travelers are raving about these Ezulwini hotels

Johannesburg, South Africa
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean, although needs a bit of an update to the old carpets and the bathroom. My room faced the parking lot and entrance which was a bit noisy and has no view. The hotel does provide free WIFI but I struggled to connect and the front desk staff were not sufficiently trained on how to assist with... More 

Helpful?
Thank IvanRow44
Worthing, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We were revisiting Lugogo Sun having been away for just over two years - it's one of our family's favourite hotels. The staff are very helpful and kind, food at the breakfast and dinner buffets is delicious, the pool is a great place to relax, and the rooms are comfortable. Thank you everyone for another really enjoyable stay!

Helpful?
1 Thank BORABESAC
Durban, South Africa
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

We arrived here on Friday and after checking in, we went to our room and it was not made up. I was starving so we went to eat at their restaurant and when we got back the room was "quickly" made up. I think it's time you renovated really. The place is just so unorganised for such an established company.... More 

Helpful?
1 Thank Zeeyanda
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Zeeyanda, Thank you for posting your comments on TripAdvisor. We appreciate receiving feedback from our guests as this is the only way we can truly assess the service provided to you. We regret that your room was not in order when you arrived. With regards to the overall condition of the guest rooms, a refurbishment is planned for the... More 

Taunton, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 11, 2015

Swaziland has often been called the Switzerland of South Africa & it is an independent country with its own King. This Hotel felt like a business hotel, but was very busy on our stay.. The dining room was very chaotic, not a leisurely experience. But a pleasant hotel with nice rooms and very clean

Helpful?
1 Thank 342maxinem
Lance R, General Manager at Lugogo Sun, responded to this review

Dear 342maxinem, Thank you for your thoughtful feedback on your stay at the Lugogo Sun. The hotel is popular with business people and gets very at meal times. We regret that you had an unpleasant experieince due to this. We appreciate your positive comment about the hotel and guest rooms. We thank you once again for sharing your experience with... More 

Johannesburg
Level Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 4, 2015

Always welcoming and surprisingly affordable rate obtained as well which makes everything appear that much better!! Great location and well sized rooms etc and only gripes would be the limited Wi-Fi access, small TV's in room and generally bit "tired" bathrooms and elevators etc which still date from hotel's launch am sure, yet otherwise service is delivered with a smile... More 

Helpful?
1 Thank Ibbee
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Ibbee, Thank you for your comments on TripAdvisor. We plan to refurb the rooms which will include an upgrade of the TV's and bathrooms etc. With regards to Wi-Fi, bandwidth capacity in the entire country is very poor. We are engaging all the relevant stake holders in an effort to improve our Wi-Fi offering. We hope to provide much... More 

Johannesburg, South Africa
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 4, 2015 via mobile

The hotel is nice but it is a old building and the elevator is scary with it's loud noises as it moves. The rooms are good and also old styled but more home like. The food is good and the service equally so. It's a shame it's so dated as it let's down the hotel a bit. It's well placed... More 

Helpful?
1 Thank Maldwyn G
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Maldwyn G, Thank you for posting your comments on TripAdvisor. We have taken note of your comments about the hotel facilities. We hope to carryout a full refurbishment of the htoel in the near future. We appreciate your good comments on the food and service provided and we hope to welcome you again soon. Yours sincerely Lance Rossouw Area... More 

Orlando, Florida
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 27, 2015

I booked into Lugogo for 3 nights 22-24 October 2015 for a NOMADS golf tournament in the nearby Royal Swazi. I liked the location and the bedding. The hotel is centrally located near a great golf course,a number of shopping and entertainment centres making it accessible.My room 123 at Lugogo nicely overlooked the pool area and had a nice setting.... More 

Helpful?
1 Thank Kenias M
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Kenias M Thank you for your constructive feedback and sharing your experience of your stay at Lugogo Sun. With regards to the overall condition of our guest rooms, a full refurbishment of the rooms, which will include an upgrade of the TV and other items you mentioned, is planned for the near future. We have taken note of your... More 

Washington DC, District of Columbia
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed October 23, 2015

I spent 5 days in Lugogo Sun hotel. It's an old but quiet and nice one. Surrounded by green vegetation, trees and some mountains, it is really a perfect place to spend some quality days with family and friends. My room was comfortable, clean and had a nice view to the garden and swimming pool. The food served in breakfast... More 

Helpful?
3 Thank Kool2bbop
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Kool2bbop, Thank for posting your comment on TripAdvisor. We were very happy to read your review, and are glad that you enjoyed your stay at the Lugogo Sun. Your complimentary comments about the hotel and the staff are appreciated. Thank you once again for your thoughtful feedback and we hope to welcome you again soon. Yours sincerely Lance Rossouw... More 

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