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All 6 Ezulwini hotels

Happy Valley Hotel & Casino

4.0 of 5 Hotel   |   Ezulwini Highway, Ezulwini H106, Swaziland
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61%
Ranked #5 of 6 hotels in Ezulwini
A recent review
4 of 5 stars reviewed 1 week ago
Olga P Long Beach, California
  • Reviews (45)
  • Photos (28)
  • Amenities
  • Room tips (15)
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45 people have reviewed this hotel

Traveler rating
    12
    15
    11
    3
    4
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4
11
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Long Beach, California
Top Contributor
92 reviews 92 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a government owned property. The rooms are very nice. After a week of travel it was great to have a bath tub in the bathroom. The toiletries are for Europe, the towels are nice, bed comfortable. All rooms have a nice balcony overlooking a well groomed lawn. There is a nice restaurant on the first floor and a... More

Was this review helpful? Yes 1
bubu044, Manager at Happy Valley Hotel & Casino, responded to this review

Thank you very much for the positive response, we at Happy Valley are glad that you enjoyed your stay and hope to have you as a guest in our hotel in the near future More

Hazlet, NJ
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

and maybe casino, then this hotel might work for you. First of all the breakfast buffet is very bad. I couldn't eat the food everything seems recycled. Also my room carpet was never vacuum and no iron in my room. The first day upon check in we ordered room service and my food and drinks came in to go boxes.

Was this review helpful? Yes 1
bubu044, Manager at Happy Valley Hotel & Casino, responded to this review

We would like to apologize for the unpleasant breakfast, we will make sure it will not happen again, we have spoken to housekeeping about the issue of the neglected room. We hope to see you again in the near future as our rooms are being refurbished. More

Gauteng
1 review
1 of 5 stars Reviewed June 5, 2014

I have stayed in this hotel before and had the same complaints which was last year after management got in touch with me and would remedy the situation for those who are to come. the room aesthetics were shocking - the lap was on the floor - the TV was on the dresser which should have been on the wall... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
San Ramon, California
1 review
1 of 5 stars Reviewed May 30, 2014

Upon arrival we were hungry and tired. Our room air-conditioner did not work so they moved us to our tour guides room. The second room air-conditioner did not work so they moved us back to our original room. In the meantime, they had us waiting for their repairman. All in all, everyone in our tour group was walking around and... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 2, 2014

Spent 5 days here on a business trip. Had a ground floor room which was more than acceptable. The bed was comfortable, the room clean but there were signs of wear and tear. The bathroom mirror had lost its silvering so was unusable and the grout around the bath really needed replacing. The air con, although working, wasn't efficient. Maybe... More

Was this review helpful? Yes 1
Portland, Maine
Top Contributor
80 reviews 80 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 13, 2014

We did have a garden room. We didn't know it until morning, because we arrived late. The restaurant is very good. They were willing to cook with olive oil because of my oil allergies. I sat inside. Some of the tour group, started dinner outside with a candle lit under the table to discourage mosquitoes. They ended up moving inside... More

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Canada
Top Contributor
124 reviews 124 reviews
118 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed March 30, 2014

We are a retired French couple from Canada (Montreal) and traveled South Africa during 2 months renting 31 different lodgings. This one was # 30. On our arrival, the woman at the reception told us that the room was not paid. As we said yes, she answered no. We repeated yes and she answered «Can you proved it». We had... More

Was this review helpful? Yes 1
bubu044, Marketing Co-ordinator at Happy Valley Hotel & Casino, responded to this review

I would like to send out our sincere apology for your unpleasant stay at the Happy Valley Hotel. Our garden rooms are currently being refurbished and we hope you will stay with us again when you visit the country, we will make sure that your stay is very pleasant one. More

Paris, France
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 27, 2014

I had a garden room -- horrible! Unfortunately for me, I was stuck and had to stay my entire 8 days because I made a huge mistake of paying upfront for the entire stay -- big mistake, never again! I saw cockroaches in the room twice... The air-conditioning leaked water, so one side of the bed was always wet and... More

Was this review helpful? Yes 3
Stuttgart, Germany
1 review
1 of 5 stars Reviewed March 21, 2014

bad service, no internet connection even if I asked for it at booking, could not get another room, IT manager came after 1 hour and many calls at reception, but he had no idea about IT / networks. Loud place, loud climatisation, bad channel reception on TV, wrong remote

Review collected in partnership with this hotel

Was this review helpful? Yes
Johannesburg, South Africa
Top Contributor
55 reviews 55 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 17, 2014

Well located to Mbabane this hotel has two types of rooms - the "Garden Rooms" which are cheaper and OK or the more expensive, but much better rooms in the hotel proper. The Hotel has WiFi for guests it is free and is well located to outside restaurants if you don't want to eat in. Breakfast is fine and more... More

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Additional Information about Happy Valley Hotel & Casino

Address: Ezulwini Highway, Ezulwini H106, Swaziland
Location: Swaziland > Hhohho District > Ezulwini
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Happy Valley Hotel & Casino 4*
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Also Known As:
Happy Valley Hotel Ezulwini
Happy Valley Hotel And Casino
Happy Valley Hotel & Casino Swaziland/Ezulwini

28 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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