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Jetwing Blue

Certificate of Excellence
| Ethukale, Negombo 11500, Sri Lanka
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804 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colombo, Sri Lanka
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent location to relax.. Suite was very spacious and comfortable with a magnificent view of the sea.. Food was great.. Breakfast & Dinner were superb with lots of choices.. Very friendly staff.. Perfect place to relax.. Would recommend it to anybody..

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Sydney, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We loved staying here. The best breakfast hoppers ! Essential Part of any morning. Well equipped fitness centre - although the gym manager did turn the TV up loudly as soon as my husband left - I felt this was quite sexist as he was respectful of our ambiance when he was there but as soon as just a woman... More 

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Pekanbaru, Indonesia
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I stayed very briefly at Jetwing Blue hotel in Srilanka for a delayed flight transit. The costumer service was very nice and friendly. Food was delicious, with good view straight to a brown sand beach. There was also swimming pool. Overall this is a very good hotel. It's quite pricey but with quality.

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Doha, Qatar
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night during our trip around Sri Lanka. The hotel was very clean and well maintained. The staff were exceptional and attended to our every need. The kids loved the free in-room wifi too!! The restaurant was very good. We had dinner and breakfast here. Both were well done. The breakfast was a buffet and included... More 

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Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, Thank you for reviewing on Trip Advisor. It was great privilege to serve you and the family and also to know that we have been successful in giving you a memorable stay. Indeed, I am very proud to hear such wonderful comments about the team I work with and I will not miss to share your comments with... More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on June 13th for a function. The reception area and food serving areas are wide open and very warm during the day. The rooms are air conditioned. although immediate ocean front, it is a good walk to the waters edge. The buffet meals had lot of variety, but the vast food serving area cannot be protected from... More 

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Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, We thank you for your very nice comments on our property which you seem to have enjoyed. I wish to sincerely apologize for the inconvenience caused by some of the local and tropical species of Sri Lanka and whilst it is challenging to entirely eradicate their presence, we are working on increasing the frequency of our pest control... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was great to Stay there! And the Restaurant is very good! Also the Restaurant keeper are very courteous. Especially our one. His Name was lahiru. Good Boy. Made a good Job. Thanks to him. Absolut empfehlenswert dort die letzten Tage zu verbringen!

Was this review helpful? Yes 1
Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, I would like to thank you for the wonderful review posted on Trip Advisor. It was a pleasure to read that you had an enjoyable stay with us and I will not miss to share your feedback with the team from the hotel especially Lahiru & the Restaurant team who took great care of you during your stay.... More 

Melbourne
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lovely rooms and lovely views and great location on the beach. I booked a room with a special promotion which included dinners at no extra cost. When I checked in they said that there was no such promotion and I was only entitled to bed and breakfast unless I could prove otherwise. So the first 30 mins off my stay... More 

Was this review helpful? Yes 3
Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, First of all I would like to thank you for taking your time to write your experience on Trip Advisor and we deeply regret the inconvenience caused to you during your stay with us. I have personally spoken to the related departments and have immediately taken measures to rectify the shortcomings which you had experienced and we ensure... More 

Melbourne, Vic
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are currently staying here. When we checked in we were given only one key. we booked super delax room not single room so I thought they would give us two keys. When I asked for another one, I had to wait for one hour for the key. Not much information was given when checking in such as what time... More 

Was this review helpful? Yes 3
Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, Thank you very much for your review of Jetwing Blue posted on Trip Advisor. We are saddened to have let you down, on what should have been a memorable experience. We do not have an excuse for the inadequacies, but would simply like to convey a heartfelt apologies. In the meantime, you may be glad to note that... More 

Adelaide Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on 14 - 16 June. It was a good experience and we will certainly visit again. The hotel is very conveniently located within walking distance to shops and small eating places. Seafood Heaven as there were so many option to eat excellent quality Lobster, Crab Lagoon Crab, Shrimp and superbly fresh fish. The pool was very child... More 

Was this review helpful? Yes
Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, We appreciate your kind review on Trip Advisor. It gives us great pleasure to know that you have enjoyed your stay with us. However, we have taken note of your concern about the service you received from the SPA and rest assured that we will look into the reason with the objective to rectify any issues. Thank you... More 

Brisbane, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm sure this hotel has potential to be fantastic. We stayed for one night as a quick stop over before heading on our way around Sri Lanka. The room was not clean. The floor was sandy from the beach, there was chewing gum left on the bathroom bench (chewed, disgusting) and the whole place felt a bit grimey. The breakfast... More 

Was this review helpful? Yes 1
Jetwing H, General Manager at Jetwing Blue, responded to this review

Dear Guest, Thank you for the review posted on Trip Advisor. We do not have an excuse for the inadequacies, but would simply like to convey a heartfelt apologies. Moreover you may be glad to note that we have already addressed the shortcomings you mentioned especially regarding cleanliness and given the opportunity in future we would be delighted to let... More 

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