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Jetwing Lagoon

Travelers' Choice award winner
Pamunugama Road, Talhena, Negombo, Sri Lanka
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1 room 1 guest
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Jetwing Lagoon
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530 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (530)
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A TripAdvisor Member
5 of 5 stars Reviewed today NEW

Aim was to have 2 days of peace and relaxation after a busy 2 weeks. That's exactly what we had. The room was beautiful and clean with an open air bathroom. The food was always of a high quality delivered by friendly and helpful staff. The service overall was first class. The location idyllic between the lagoon and beach. Whilst... More 

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Colombo, Sri Lanka
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We got to the hotel after a tiring trip and it was such a warm and pleasant welcome, made me and my fiance feel very relaxed. We were escorted to out suite in a golf cart through well maintained landscape, the whole experience makes you feel very special. We stayed at a Bawa Suite and it was so well layed... More 

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Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Amazing place. Perfect for relaxation. Excellent room facilities. Friendly and attentive staff. Good food. Big Pool. Affrodable spa. Accessible. Peaceful. Dont forget to bring mosquito repellant.A place to visit.

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St Helens, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the final night of our Sri Lanka tour and it was an absolutely amazing experience. As we were on honeymoon, the hotel very kindly upgraded our room for free and we had a beautiful 'lodge' type accommodation. The lodge was large, tastefully decorated and had the most fantastic outdoor bathroom that I have ever seen! The... More 

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Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is the embodiment of luxury and relaxation. Being born and brought up in Dubai, I have had a pretty good sense of luxury and this hotel beats that even. The setting of this hotel is simply amazing. A little away from the main beach road, you could spend an entire day in the hotel without the need of... More 

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Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was the first hotel we stayed in during our recent trip to Sri Lanka, and it was a great start: huge and tastefully furnished room with view onto the Lagoon, humongous bathroom, friendly staff, good breakfast buffet.

Was this review helpful? Yes 1
Norwich, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

the rooms are fantasic !!! pics to follow, service faultless staff incredible what more do you need to know the longest swimming pool in Sri Lanka the rooms have outside bathrooms such luxury there is nohing the hotel wont do for you

Was this review helpful? Yes 2
Jetwing H, General Manager at Jetwing Lagoon, responded to this review

Dear Guest, Thank you for posting a very pleasing review on the resort, we are extremely glad that you enjoyed your stay with us. The Bawa room in which you stayed are of the original resort which was designed by the world renowned architect Geoffrey Bawa. You might be pleased to know that the Jetwing Lagoon, formally known as the... More 

Bath, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After 2 weeks of travelling around SL,this was the perfect end-quiet and away from the noise of Negombo ,a lovely room with really comfortable beds and good food.The pool is amazing.Only half an hour from the airport too.

Was this review helpful? Yes 1
Jetwing H, General Manager at Jetwing Lagoon, responded to this review

Dear Ms Fiona, Greetings from Jetwing Lagoon, and thank you for taking the time to post a review on Trip Advisor. We were really glad to read that you enjoyed your short stay with us before leaving this beautiful island of Sri Lanka. Thank you for the kind words made on the quality of food, and glad that you enjoyed... More 

Colombo, Sri Lanka
1 review
1 of 5 stars Reviewed 2 weeks ago

We visited the hotel last Sunday (16-08-2015) for lunch buffet. Such a beautiful location, Pool was clean. Staff at the reception was very friendly and went an extra mile to help us out to surprise our friend on his birthday. However the service at the bar was unexceptionally slow. It took me nearly 45 minutes to get my hands on... More 

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Jetwing H, General Manager at Jetwing Lagoon, responded to this review

Dear Guest, Greetings from Jetwing Lagoon. Having read your review, we are very sorry to learn that you did not experience the good service at the pool side for which the Jetwing Lagoon is renowned for. Thank you kindly for bringing this to our attention. We have already investigated into the matter according to your comments to find out the... More 

Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Property and facilities are top notch and still new and fresh. However, everything else was less than 5 star or luxury level expected for the price paid. Most of the staff does not speak proper English to understand my requests. Service promptness is slow and needed constant reminding. Staff is poorly trained to watch the guests during the dinner to... More 

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Jetwing H, General Manager at Jetwing Lagoon, responded to this review

Dear Guest, Greetings from all of us at the resort, and thank you for taking the time to post a review on Trip Advisor following your stay at the resort. On reading your review we felt that you were not happy and did not enjoy your stay with us. Please accept my apologies on behalf of my team for the... More 

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