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Palace Hotel

140 Lewis Place, Negombo, Sri Lanka
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Palace Hotel
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45 Reviews from our TripAdvisor Community

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Traveler rating
    7
    12
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    10
    9
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5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Surat, India
Level Contributor
66 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed January 31, 2013

We were a family with kids and were staying in a standard room for a night only since we have to move towards kandy next morning ! The hotel is average and the manager on the reception take too long to honour our booking since he was not aware of our booking through agoda ! The worst part of this... More 

Was this review helpful? Yes 3
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

we 3 girls walking in PALACE HOTEL in later evening Jan 20, lucky to meet the boss in recepition, offering discount, we promised for a recommend in Chinese---- 很不错的酒店!我们碰上的老板,风度十足,细腻体贴,对我们照顾非常周到!前台经理也是非常客气,有求必应的绅士。唯一有些小小腹诽的是负责厨房的一位先生,他如火的热情让亚洲人有点儿招架不来。 早餐中规中矩,红茶口感很好,属于酒店早餐里相当不错的。 设施属于怀旧风格,大堂还有一辆老爷车,应该是比较早就登陆尼甘布的酒店,建议如果能稍加翻修会更吸引人。热水、空调、蚊香全都运作正常,我们在兰卡的最后一晚相当愉快! 顶楼还有个游泳池,不过没来得及享受一下。 出正门穿个小巷子20米就是海滩,其实从巷口就能看见大海,视野不错。 特此表示感谢! thank you for all!

Was this review helpful? Yes 2
kent
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 23, 2013

Welcoming staff but the palace is a little down-at-heel decorative-wise. Howevere, being able to have a roof-top pool dip, when Negombo Beach (very close) is a fair bit polluted is a great bonus; private sunbathing and great sunset views! Breakfast is nothing to shake a leg at, so go to one of the adjacent food places. No sign of any... More 

Was this review helpful? Yes 4
Paris, Ile-de-France, France
1 review
4 of 5 stars Reviewed January 23, 2013

I stay some days in the palace hotel in negombo on beach road, perfect place u find shop, bar, town, and BEACH really near. Its hotel with hot water , wifi , A/C restaurant very tasty and very nice team all time present for you!! so friendly You find in the palace hotel on the balcony with swimming pool the... More 

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Bengaluru (Bangalore), India
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed January 19, 2013

It was 1.30 am in the morning and pouring cats and dogs when we showed up at this hotel. We had to wake up the manager who was helpful (and thankfully sober!). They were 3 other people in a highly inebriated state (on a school night!). One of them was not decently dressed and was sprawled out on the sofa.... More 

Was this review helpful? Yes 1

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Singapore, Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 18, 2013

This place looks like it might have been great ten years ago. Quite pricey (we paid 75$/night) – with Internet only working in the lobby and the restaurant next to it. Can't really recommend it, but it was a nice view from the top balcony and the staff where friendly.

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Singapore, Singapore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 13, 2013

we arrived in Negombo by train fairly late at night. First glance, the hotel may look expensive but the rooms offered were well justified by the amount quoted. the double beds were comfy and there was really hot water. Furthermore there was a tuk tuk blasting loud club music (i am a heavy metal listener and i mean blasting) on... More 

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Pradeep M, Public Relations Manager at Palace Hotel, responded to this review

ThankYou! More 

Sydney, Australia
Level Contributor
2 reviews
3 of 5 stars Reviewed January 10, 2013

If you are planning on staying at the palace hotel the best advice I can offer is just show up or phone a couple of days in advance. We booked online through booking.com and so paid £40 a night without breakfast which was extremely over priced for what it was and I'm sure it's not as expensive if you contact... More 

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Roden, The Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 16, 2012

.... but worse. Although the staff was very friendly and quite helpfull, this hotel is absolutely no 3* level as was promised in our travelplan. In it is in bad repair. We stayed here at the beginning of our trip through Sri Lanka and at the end. Lots of mosquitos (bloodstains on the walls), no adequate mosquito nets, toilets &... More 

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Pradeep M, Public Relations Manager at Palace Hotel, responded to this review

As soon as we saw your review, we checked our arrival register and went through all our hotel data’s to find your name as it is in the comment above (Lourens Prins ). We were unable to find Lourens Prins in the month you said you stayed with another companion (couple). How ever we have one costumer named Lawrence who... More 

Perth, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 13, 2012

To be honest, I was going to give this hotel an even worse hotel, but the staff proved very friendly and helpful that it sort of made up for it. To make it short, my first impressions was that the rooms were shabby, and the bathroom was especially unappealing, with a lot of peeling paint, dirt. Also I found the... More 

Was this review helpful? Yes 2
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