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Galle Fort Hotel

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4.0 of 5 Hotel   |   28 Church Street, Galle, Sri Lanka
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Galle Fort Hotel
Ranked #16 of 42 Hotels in Galle
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203 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Dickson, Malaysia
1 review
1 of 5 stars Reviewed 2 days ago NEW

Spent one night at the hotel. The room was pleasant. Four poster bed...mosquito net....colonial experience (check). The wheels come off when you order food. The club sandwich at Rs. 1200 is a disaster. Ham no bacon. Stale brown bread. The look of the place can't compensate for the abdominal cuisine. The food is worse than your average resthouse. Really disappointing.... More

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Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay at Galle Fort Hotel. Galle is really charming and the hotel is situated in the middle of the Fort. The hotel has loads of atmosphere and colonial charm. We had the library room which was huge .I found the staff great and had no complaints about the food, Mr Oliver was extremely hospitable and charming.... More

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Top Contributor
70 reviews 70 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Usually in a boutique hotel you are welcomed by the manager and they make sure everything is to your liking . We were given a garden room at the very end , small basic smelling very strongly iof desinfectant . The hotel was " full " except we learned the next morning that it was not full and that we... More

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bgunawar@ap.ansell.com
Top Contributor
61 reviews 61 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 19, 2014

We arrived tired and hungry at the hotel around 4 pm. The greeting was very courteous. The hotel has a very colonial look and the atmosphere is full of old world charm and great ambience. However there was a staff briefing which was going on and the staff ignored our requests until pressurised to so. They do not cater to... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Hi Manohari. Yes you are correct; as lunch was over, (and the kitchen closed), we had a small window of opportunity while we were quiet to have staff meeting. I am pleased to hear that you were still greeted courteously and appreciated our unique property. Not knowing the conversation that you had with your waiter regarding available menus at the... More

Weybridge, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014

The situation of the hotel was excellent and we felt very welcome. Our room was large on the ground floor by the pool. A little disappointed not to have a TV or coffee making facilities. The pool and charming surrounds were good and particularly pretty at night. I had chicken for dinner and found it very tough and overcooked. The... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Dear Traveller. Thank you for your feedback. I am glad to hear that overall you had a great experience staying with us. I hope that by the time of your departure your initial disappointment of the absence of television had faded and that you appreciated our freshly brewed coffee delivered to your room. My apologies that your dinner was not... More

Colombo
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 9, 2014

Five of us visited the Galle Fort Hotel for lunch. The waiter who took our lunch order had a clueless air and everything had to be explained twice. slowly. We ordered the spicy grilled chicken wings with mango salsa which were Rs450+++ and the fish cakes also for the same price. We received 4 chicken winglets with no seasoning, a... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

We are sorry you had to endure such a torrid experience. We respect your opinion and thank you for your feedback. Being a Sri Lankan I am sure you can appreciate that everyone has their own individual preference when it comes to tea and hence we serve, and will continue to serve, our premium BOPF Sri Lankan loose leaf tea... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

Absolutely loved this Hotel with the staff making the stay so enjoyable .The setting as you walked into the hotel was off a movie set and rooms were large in size and our room the Admiral suite with its wonderful history amazing Food and drinks service could not have been better abd to cap it all off the Management and... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Hello Shaun. It was a pleasure to have you and your family stay with us. I hope your brother in law, who had an earache, was feeling better by the time you got to the wedding! Thanks so much for your kind feedback ! More

Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 21, 2014

Stayed here for 3 nights at the end of our three week tour if Sri Lanka and what a little gem this place is! We stayed in the library suite which is such a comfortable room! Food here said to be some of the finest in the area and lived up to its reputation. Staff here just wonderful. Cannot praise... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Hi Sharon! I hope your daughter was feeling better by the time you got onboard your flight to go back home. Our guests’ welfare is a priority and we take great care to ensure your wellbeing. Thank you so much for your kind feedback and we hope that you can come and enjoy another stay with us. More

Southampton
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 12, 2014

After two weeks of touring Sri Lanka this was our final stop to recharge our batteries and what better place to do so. The atmosphere of the hotel was very relaxing, the staff very helpful and the room amazing. We stayed in the Admiral Cheng Ho Suite as there were three of us and my son was very happy to... More

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krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Thank you so much for your feedback Kathy and for teaching our boys the Vespa Martini! They certainly enjoyed the experience! More

Southampton
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2014

My husband and I stayed for two nights at the Galle Fort Hotel as part of our honeymoon tour around Sri Lanka. Sadly it was right at the end of our three week trip as the next stop on the itinerary was Colombo, heading back to Blighty. Having stayed at a number of luxury boutique hotels during our time in... More

Was this review helpful? Yes 2
krishniiresha01, Manager at Galle Fort Hotel, responded to this review

Hi Lucy, we are so glad that we were able to make your stay with us a memorable and happy one. Thank you so much for your kind feedback. Much appreciated. More

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Additional Information about Galle Fort Hotel

Address: 28 Church Street, Galle, Sri Lanka
Location: Sri Lanka > Southern Province > Galle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Galle Fort Hotel 4*
Number of rooms: 12

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