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Fortaleza

Certificate of Excellence
No. 9 Church Cross Street | Galle Fort, Galle, Sri Lanka
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Fortaleza
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100 Reviews from our TripAdvisor Community

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Traveler rating
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13
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
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English first
  • All months
    (100)
  • Mar-May only
    (35)
  • Jun-Aug only
    (20)
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    (19)
  • Dec-Feb only
    (26)
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London, United Kingdom
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 25, 2015

Small intimate hotel with beautiful courtyard restaurant, delicious breakfast and working wi fi. Turquoise room tastefully decorated and cosy, fine for one night. Central location in Galle Fort and perfect for sunset-rampart-rambling. Overall it's a fabulous space and service and attention to detail was a cut above normal levels for Sri Lanka and all the more welcome for that. Big... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for taking the time to write this fantastic, detailed review of your experience here with us at Fortaleza. Your comments and feedback are greatly appreciated and i shall pass these along to the whole team. It was a pleasure to have met you and we hope to see you return again some day. Warm regards Ethan More 

Englefield Green, United Kingdom
Level Contributor
185 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed May 7, 2015

..... of travelling around Sri Lanka. Only four bedrooms. Ethan, the manager, was borne only half an hour from where we live in UK and has an excellent taste in ambient music!! The building has been renovated in the recent past and features the best in boutique hotels with unusual and characterful decor, quality furniture and nice bathrooms. The courtyard... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for the brilliant review and it was a pleasure to have met you ! To be titled 'best hotel in two weeks' gives us a great sense of achievment. Really glad you had such a great time. Please let us know when you will be returning ! Warm regards Ethan More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed at Fortaleza for just one night in March. We were super impressed on arrival by the setting in an old spice warehouse and warm greeting from Manager, Ethan. Our room was the turquoise room on the ground floor. As reported by other reviewers, it is on the small side but is perfectly adequate. I did notice the noise... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Hi Emma Thank you for taking the time to write this great review and really appreciate the high recommendations. Very happy you had such an enjoyable stay with us. Just to let you know all the rooms have had some touch up refurbishment done now over this quiet period so in future guests shouldn't experience these faults. Again, thanks for... More 

London
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 5, 2015

A warm welcome by Natalie, who couldn't be more helpful, giving us advice on where to go and what to do. We stayed in the turquoise room on the ground floor which although smaller than the others was chic with a beautifully comfortable bed. Modern bathroom with a good shower. A good breakfast. We didn't eat here in the evening... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for the great review. I shall pass your great comments along to Natalie who i know shall be pleased. We hope to welcome you back again some day. Warm regards Ethan More 

Stanton In Peak
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed March 31, 2015

Small intimate and beautifully restored and refurbished hotel, set a little way apart from the main drag, which increased its attraction. Friendly efficient and attentive staff, good food (albeit with limited vegetarian options), and a nicely appointed room, all helped to make our stay very enjoyable.

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for your brilliant review. It makes us all proud to hear you had such an enjoyable stay with us here. We shall be revising the menu soon so we shall definitely keep in mind your recommendation regarding the vegetarian options. We hope to see you back again one day. Warm regards Ethan More 

London
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 25, 2015

We ate here whilst staying in a hotel nearby in Galle. We went based on a trip advisor recommendation. The menu was very western but the setting was nice. The food was good though not the best I have had and a little pricey. Worth a visit but not exceptional

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for visiting us here during your stay here in Galle. Happy to hear you appreciate the setting. Regarding the food we are always looking to improve in everything we do so we appreciate your feedback. We hope you return some day to find something exceptional. Warm regards Ethan More 

Newcastle, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 24, 2015

Lovely. Cafe - great atmosphere with awesome food!!! I ordered the prawn spaghetti and the line tarts!! Friends ordered the sesame seared tuna, fish n chips and the chocolate brownie with ice cream - we ordered several drinks each and the total bill was $25 per person - great value for an Aussie !!!

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Great to hear you enjoyed the food so much ! I shall pass the compliments on to the team in the kitchen. Thank you very much this great review. Warm regards Ethan More 

Colombo, Sri Lanka
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed March 13, 2015

Nice outdoor and covered seating areas at the back. Good quick service but it appears that there is no supervision or training. Lots of staff but you are left to your own means and left alone to top up your own glasses. The prices are significantly higher than at similar and belter restaurants in the Galle fort. Hard to justify... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for your feedback. We appreciate that you have taken the time to share your thoughts with us and it is a great asset to our development. My apologies that you felt there was a lack of service, i see no reason for this to occur as our team has been with us for many years and have all... More 

London, England, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 4, 2015

Really glad we stayed at Fortaleza! Our room was lovely, the staff were brilliant (manager is half-British so fluent English speaker) and there is a great restuarant on site. It is in the middle of Galle Fort so good location too. Worth noting there are only 4 rooms in the main building but they have a second building with a... More 

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Great to hear you enjoyed your stay here, people are still a little unaware of our additional rooms so thank you for the high recommendations. Warm regards Ethan More 

Greater London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Fortaleza was a wonderful place to stay as a stopover between Colombo and Tangalle. It is located right in the centre of the fort and everything can be reached on foot. The room we had was also lovely, with a modern shower and (unlike many other places in Sri Lanka) free flowing hot water! Overall, a great stay!

Was this review helpful? Yes
Ethan S, Manager at Fortaleza, responded to this review

Thank you for the great review ! Really happy you had such a comfortable stay with us and we hope to see you return again. Warm regards Ethan More 

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