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Galle Heritage Villa by Jetwing

71 Lighthouse Street, Galle Fort, Galle 8000, Sri Lanka
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Galle Heritage Villa by Jetwing
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This beautiful mansion was one of the best stays I have had in 3 weeks in Sri lanka. The bathroom was bigger than most rooms I have seen and the location was within minutes walking distance of the highest rated restaurants and sights on trip advisor. The staff were exceptional along with the attention to detail such as plunger coffee... More 

Was this review helpful? Yes
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for the descriptive review of your recent stay at Galle Heritage Villa by Jetwing, Galle. We are happy to know you had a relaxing stay with us, experiencing a comfortable & spacious room to stay in. We at the Villa do our best to make each guest feel at home and after reading your comment I... More 

Colombo, Sri Lanka
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Really good. Even facilities wise. The top room with the four post bed was excellent and spacious, lovely balcony view and quite private. Excellent service from Mr.Bandara and his helpers who took extra care as we had kids with us. Perks of using lighthouse hotel pool and facilities were great!

Was this review helpful? Yes
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for the wonderful review following your stay at the Galle Heritage Villa by Jetwing this April. We are glad to know you had enjoyed your family vacation with us. We at Galle Heritage Villa by Jetwing do our best to make each guest feel well looked after while extending personalised service at all times. Being a... More 

Muscat, Oman
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 27, 2015

Nothing beats the beautiful villas of Sri Lanka, and our vacation took us for 2 nights to the Heritage Villa in Galle. Fantastic location, beautiful exterior and imposing entrance. The staff was friendly and welcoming. We came from a beautiful villa in Colombo (Wallawwa 5 star) and afterwards went to Ahangama (Mosvold 5 star), and this Heritage villa just did... More 

Was this review helpful? Yes 1
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for sharing with us your recent experience at the Galle Heritage Villa by Jetwing. We are sorry to know we had not been able to live up to your expectations during your two night stay at the Villa. Your comments and observations are well noted and have our full attention. The few niggles and lack of... More 

Stavanger, Norway
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 23, 2015

After reading other reviews, I think we must have gotten the nicest room, the furthest of the two on the second floor (we were the only ones there) The room was large and very nice, the bathroom was beautiful. The waterpressure in the shower though was like Jekyll/Hyde. Suprised to not find a fridge in this pricerange. We had access... More 

Was this review helpful? Yes 1
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for sharing your with us your recent experience at the Galle Heritage Villa by Jetwing. Your comments and observations have our full attention. We are glad you had like your room on the upper floor along with its facilities. Our apologies for the inconvenience caused due to low pressure in the shower. The hotels.com website mentioning... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 6, 2015

A beautiful 'run-down' villa (not worth how much we paid for it). Needs maintenance and up keep. Mould on walls, stuffy rooms downstairs. Filled with horrendous amounts of mosquitoes, despite previous reviews on Trip Advisor indicating same. Air-conditioning packed up in one room. We booked the whole villa. Only a caretaker (Bandara) was there to welcome us. He was most... More 

Was this review helpful? Yes 1
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, First and foremost allow us to extend our sincere apologies for the inconvenience caused to you during your visit to our villa. We regret not having been able to extend a proper hospitality experience to you and your family, being well known for the service that we offer around the country. Your observations and comments concerning the standards... More 

Colombo
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 31, 2015

This place was a home away from home. The ambience was very restful and relaxing. The caretaker, Bandara, gave an excellent service which was balanced between friendliness and professionalism. The surroundings were also very interesting and safe. The verandah was such a calm place to be in. The only down sides were that the water in the showers did not... More 

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Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for the kind review following your recent stay at the Galle Heritage Villa by Jetwing. We are glad to know you had enjoyed your stay with us. Reading through your review I understand that we as a Jetwing property have lived up to the expected standards of hospitality. We thank you for your encouraging feedback on... More 

Colombo
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2014

I made a booking through the Head Office in Colombo to stay in this small hotel three days prior to our date of arrival. I was told by the official in the Head Office that it is a confirmed booking. We arrived at the hotel on the scheduled day and we were told that there is no booking. They also... More 

Was this review helpful? Yes 1
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for bringing to our attention your recent experience at our property. We most humbly extend our apologies for the inconveniences that had occurred to you upon arrival at the Villa. It is very unlikely of our associates to have not accommodated you if there were vacant rooms on the particular day. We assure you that an... More 

Asia
Level Contributor
53 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed December 9, 2014

We went to check into this hotel and were horrified by the lack of cleanliness, the number of mosquitos and the gloominess of the rooms. When we arrived we were invited to sit on a couch in the lobby area that was filthy and as you sat down mosquitos came out of the cushions in their hundreds. The two downstairs... More 

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Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, First and foremost thank you for bringing to our attention your recent experience at our property. We are very sorry to know your stay with us had turned out the opposite of your expectations. This property has its unique features that fit the surrounding World Heritage Site. A very convenient location for those who wish to explore the... More 

Melbourne, Australia
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 22, 2014

Nice location close to the lighthouse and waterfront.Nothing special from the street but fabulous inside beautiful old high ceilings, wood surrounds and lovely decor. 4 rooms 2 up and 2 down,we stayed in the far upstairs room with a four poster bed, big and airy, huge bathroom, tiled floor.WiFi, TV and lovely breakfast, I recommend Sri Lankan over European. Staff... More 

Was this review helpful? Yes
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Thank you for your descriptive review on Galle Heritage Villa by Jetwing. We are pleased to know you had enjoyed your stay with us, experiencing a comfortable and spacious room to stay in while enjoying the unique concept of the property. We are very much appreciative of your encouraging feedback on our services and facilities. Such compliments carry... More 

Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 16, 2014

If you are thinking of staying on a full board at this villa.... BAD IDEA!!!! Before our arrival an employee at the villa called us and told that they could only give us rice and curry for dinner. We were told that the management changed the menu and the new menu was not made available to them and so the... More 

Was this review helpful? Yes 3
Jetwing H, General Manager at Galle Heritage Villa by Jetwing, responded to this review

Dear Guest, Allow us to first and foremost thank you for taking the time to bring to our attention your recent experience at Galle Heritage Villa by Jetwing. We are truly apologetic for the inconvenience caused to you. Reading through your comments we understand the hassle you had gone through after making a reservation in advance for Full Board Basis... More 

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