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Pandanus Beach Resort & Spa

4.0 of 5
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Yalegama | Induruwa, Bentota 80510, Sri Lanka
Pandanus Beach Resort & Spa
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Ranked #9 of 26 Hotels in Bentota
A recent review
5 of 5 stars reviewed 1 week ago
Devanthi D Colombo District, Sri Lanka
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185 reviews from our community

Traveler rating
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    10
    16
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96
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colombo District, Sri Lanka
1 review
5 of 5 stars Reviewed 1 week ago

My holiday was awesome...... Courteous staff Food was excellent but we noticed that the dinner menu did not match the layout as some of the food that was available was not matching with the main dishes. However, we enjoyed the breakfast and lunch very much. Swimming pool was very good and the walk in the beach early morning was fantastic.... More 

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Paris, France
1 review
2 of 5 stars Reviewed 1 week ago

We stayed in this very nice hotel for the very last day of our trip. Luxurious place, a bit pricey but the beach is clean and beautiful (rare in the area). As per the hotel itself, we were disappointed about the staff behavior, always running after tips. The very bad surprise of the journey happened just before the check out... More 

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AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, It's a surprise to see your comment as we haven't received any complaints in this regard prior to your departure. This is the first time that we received a complaint of this nature. As a policy of the hotel, we advise all our guests to keep their valuables in the safe provided in order to ensure that no... More 

Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We booked for a holiday in this hotel and managed to get a good discount for a deluxe room option. The room itself was fantastic and came with a Jacuzzi and a very large balcony unlike in any other hotel. TV was android based and had a long list of some good movies and also had cable TV as well.... More 

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Meerut
Top Contributor
138 reviews 138 reviews
70 hotel reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed 1 week ago

We had been driving from Colombo to Tangelle and were passing through this hotel on the highway and decided to take a break because we were tired. Taking advantage of our condition the front office hotel manager made up his mind to extract as much as he can from us for two double rooms for one night. He evaded our... More 

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Prague, Czech Republic
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 nights in this hotel and found it as very good for relaxation after Sri Lanka round trip. Clean rooms, nice beach and pool, good breakfast and dinner - what more we need ?!?! Well working pool bar and in the evening romantic sea view bar with good drinks and live music. You can take tuk-tuk and within... More 

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AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Thank you for sparing your valuable time to send your comments. Your sincere appreciation served as a great encouragement and motivation to my team. Looking forward to welcome you to our hotel in the near future. Warm Regards from all at the hotel and Anil Perera - General Manager More 

Emirate of Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The rooms are very spacious and with the latest technology. The staff are well behaved and always with a smile. The balcony has a superb view (which all rooms have) of the ocean waves hitting the land. A perfect place for enjoyment and happiness.

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AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Thank you very much for your great comments . We are happy to note that you all had a wonderful stay and we look forward to see you again. Best wishes from Anil Perera - General Manager & team Pandanus Beach More 

Hong Kong, China
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start with the positives: + Awesome beach: clean waters, nice waves to play with and sand that is cleaned every day + Great location: right in front of the beach. Many lounge chairs under palm and pandanus trees in a careful manicured garden. + Activities: Nice and fun volleyball matches at the pool or at the beach. +... More 

Was this review helpful? Yes 3
AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Warmest Greeting from Hotel Pandanus Beach resort & Spa ! Thank you for your review and we have taken note of the highlighted issues and areas that you had unpleasant encounters. I have shared your feedback with my related department heads for improvement. We look forward to another opportunity to serve you better. Anil Perera - General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My First Visit to Srilanka and Pandanus Beach Resort in Bentota. It was my wife's birthday and I wanted to give her a small surprise in the evening. I have requested for the Hotel Manager/ Staff for a table reservation and Birthday song arrangements. The team here went one step ahead and arranged for a Delicious Cake for my wife... More 

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AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Thank you for your great review. We appreciate you taking the time to let us know about your experience. Your satisfaction and continued trust placed with our Hotel is greatly appreciated. We would very much look forward for yet another opportunity to welcome you back to our little paradise to spend a lengthy vacation to serve you better.... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I were recommended to book this Resort by friends who had stayed there 12 months previously and described it as their "most enjoyable holiday". We were not disappointed. We booked for 2 weeks all-inclusive and It was intended as a special holiday to mark my wife's 70th birthday and the Resort made very special arrangements on the... More 

Was this review helpful? Yes 1
AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, We were pleased to be your host during your recent visit. Thank you for sparing your valuable time to leave us a great review. We are delighted to note that you had a relaxing holiday. We have taken note with the sincere appreciation about your comments regarding the buffet menus and plenty of choices to cater your needs.... More 

Preston, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

We stayed hear for two weeks, on arrival we were met with a wonderful smile and a cooling drink. We were then shown to our room which we had upgraded to a deluxe one, here we found our bed covered in flowers and the most fantastic view of the ocean. Taking a venture into the bathroom found we had a... More 

Was this review helpful? Yes 2
AnilPerera_GM, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, We were pleased to be your host during your recent visit. Thank you for sparing your valuable time to leave us a great review. With wonderful panorama view and unsurpassed elegance Panadanus Beach Resort and Spa brings you every comfort and serenity you are looking for. I am also happy to note that you and your family enjoyed... More 

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