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Centara Ceysands Resort & Spa Sri Lanka

Aluthgama, Bentota, Sri Lanka
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Centara Ceysands Resort & Spa Sri Lanka
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754 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel for 3 nights at the end of our 9 day tour in Sri Lanka. By reference to hotel standards in Sri Lanka (which are below the European ones/generally the hotels in SL look tired and outdated with rather poor infrastructure and amenities), Centara is a good option. Like everywhere in Sri Lanka, this hotel strong... More 

Helpful?
Thank Bogdan2005
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel for itself is nice. Rooms, service and foot four stars. But between the pool and beach is a small very crowdy road. All time very loud so you couldn't relax very good poolside. Unfortunately there were also no sunbeds on the beach.

Helpful?
2 Thank 674danielaw
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear 674danielaw, Thanks for the points shared. Regretfully sun loungers are not allowed on the beaches in Sri Lanka since they are public beaches. They are lovely and private though plus kept very clean as you would have noticed and marked by other guests. We hope to welcome you back soon again. Kind regards, Riaan More 

Hong Kong, China
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

pros: Pool area is amazing, breakfast buffet is very good, and the whole place is spotless. Bentota is one of the cleanest and unspoilt beaches i've ever visited, so top marks for location. cons: We didnt realise you should be dropped off on the other side of the river and then access by boat, so access by taxi was complicated.... More 

Helpful?
Thank Dominique876
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Dominique876, Thanks for sharing some feedback following your recent visit. We will take on board the points to see where improvements can be made. Hope to welcome you back in the near future. Kind regards, Riaan More 

Mumbai (Bombay), India
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent property, Amazing View ,Excellent Guest Relations(Ms. Vasana, u r a sweetheart), Excellent water sports facility, good entertaining Bar, Excellent Buffet Spreads Going up and down the river ferry to enter /exit the hotel is an life remembering experience Your SriLanka trip will be incomplete without a stay in Centara Ceysands

Helpful?
1 Thank FarokhBalsara
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear FarokhBalsara, Thanks for the lovely post. We will share your feedback and thanks with the team and especially Wasana. Kind regards, Riaan More 

Munich, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room very big, lovely decorated with colours and many little details, cleaned excellent, all electrics and the climate tool worked best! We got excellent food every day in such a great choice, best quality, best service in the restaurants, fresh prepared details and special motto-cooking - friendly faces all the time! Especially the behavior of all the stuffs and... More 

Helpful?
2 Thank Brigitte A
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Brigitte A, Thank you for your valuable 5 star review, following your recent visit to our resort. Your kind of words gives us the motivation to continue exceeding our valuable guest expectations. We are delighted to know you enjoyed the various facilities of the hotel. Thank you for the kind mention of our colleagues and their efforts. Your feedback... More 

Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been to this hotel at more than 6 occasions and have never been let down; at a single instance. The refurbishment has surely added the cherry on top of the cake. The staff are really friendly and the food is great. But, most of all; I just loved the location!!! Highly recommended!!!!!!!

Helpful?
3 Thank Arosha A
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Arosha A,, Thank you for your wonderful 5 star review about your stay with us. We are delighted to note that this is your 6th visit and that you had a good stay with us.Thank you for your valuable feedback on our facilities,staff food, service and location. We hope you will stay with us again and enjoy more of... More 

Colombo, Sri Lanka
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and some of our friend went there for an overnight stay last week. It took us about one and a half hours to reach from Colombo. We used the southern highway and the Kottawa to Welipena stretch took only about 35 minutes. If you are relying on your mobile GPS to get to the hotel please note this.... More 

Helpful?
Thank dias62
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear dias62, Thank you sharing your valuable feedback on Tripadvisor.com following you recent stay at the Centara Ceysands Resort & Spa Bentota. We appreciate your positive highlights on the hotel’s product and services received while being our guest. We look forward to welcoming you back to our resort in the near future. Thanks & kind regards, More 

Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was the last stop on our tour of Sri Lanka and we stayed for two nights. It was a good stay, staff were friendly, food good and room clean, we were upgraded to a suite which was nice. Reception was very friendly and hotel facilities good. We ate in both restaurants so tested quality both places and we enjoyed... More 

Helpful?
1 Thank suedubai06
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear suedubai06, Thank you sharing your valuable feedback on Tripadvisor.com following you recent stay at the Centara Ceysands Resort & Spa Bentota. We appreciate your positive highlights on the hotel’s product and services received while being our guest.Thank you for pointing out areas we need improving . We look forward to welcoming you back to our resort in the near... More 

2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

The Good: Food was delicious. The nightly buffet had nightly theme nights (Arabic, Local, etc.). Enjoyed the fish market on the beach. Very large pool which we spent most of our time swimming in. Also right next to the beach with pristine sand. Ocean view, ground level room we had was nicely appointed and laid out. Resort facilities had everything... More 

Helpful?
Thank Jino K
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Jino K, Thank you for taking the time to write a Trip Advisor review based on your recent stay experience at the Centara Ceysands Resort & Spa ,Bentota. I sincerely regret to know that you left our hotel disappointed and dissatisfied with regard to your transportation experience. On behalf of the team, please accept my sincere apologies for the... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A wonderful and welcoming hotel sorrounded by water. You enter the reception area on land side f the river where you're greeted with refreshing drink and then taken across the river on a great bit open boat to the main hotel. Rooms are very comfy and the buffet most of all is to die for. Great spread of authentic Sri... More 

Helpful?
1 Thank Nelum S
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Nelum S, Thank you for your wonderful review about your stay with us. We are delighted to know you have had a great stay with us experiencing the unique standards of Centara Hospitality. It indeed feels great to receive positive comments from satisfied guests like yourself. Your kind words not only appreciate our service to you but also deliver... More 

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