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The Surf Hotel

#11 of 26 Hotels in Bentota
Certificate of Excellence
Beach Road, Bentota, Bentota, Sri Lanka (Formerly Lihiniya Surf Hotel)
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The Surf Hotel
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Ranked #11 of 26 Hotels in Bentota
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
feroza123 Colombo, Sri Lanka
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344 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colombo, Sri Lanka
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I travelled to this hotel with my family members of 10, during the sinhala and tamil new year holidays. I have been to this hotel long before, when it was known as Lihiniya Surf. The refurbishment has given a fabulous facelift to this hotel. On our arrival we were greeted warmly, and the staff was very cooperative and friendly. Due... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We spend our honeymoon on there. view towards the beach and pool are most awsome factors that make us attach to this lovely place. we spent 2 days on there. And specially want to mention about the kind and friendly treats from the staff.

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Asela K, General Manager at The Surf Hotel, responded to this review

I am so grateful to you for choosing The surf Hotel to spend you honeymoon and we were able to provide you with best services and make your stay memorable. It is so relishing to hear that you have find our hotel is amazing and the staff is friendly. We take pride in ensuring our customer’s satisfaction, therefore comments such... More 

Colombo District, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited to surf 2nd week of May, Little Bit rainy on that day. Express checking and we stayed at first floor deluxe Room. All Rooms of this property are Sea view. Room is Large with Balcony and Bathroom .All facilities are there to give comfort to us. The staffs were so friendly and attentive throughout and really made our... More 

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Asela K, General Manager at The Surf Hotel, responded to this review

It is a pleasure to note that you enjoyed our hotel and were very satisfied with your stay with us. We appreciate your compliments on our facilities, location and our attentive and friendly staff. Nothing is more important to us than the comfort of our valued guests and your feedback is truly a reflection of that achievement. We look forward... More 

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival at the hotel, we were given the face towels to refresh ourselves and the welcome drink by the hotel staff Miss. Nanditha Ekanayake, the front office manager and the reception staff, all had warm greetings for us and, we did enjoy talking to them for a while ! Front office manager, herself accompanied us to our suite on... More 

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Asela K, General Manager at The Surf Hotel, responded to this review

I am extremely delighted to read such comprehensive review about The Surf Hotel Bentota. I am very much delighted to hear that you have enjoyed your stay with us to the fullest and your stay was memorable. I am so pleased to know that the front team has gone the extra mile in ensuring total guest’s satisfaction. Although we want... More 

Bandaragama
Top Contributor
51 reviews 51 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second visit to this place. the hotel was not good at all those days. but now they have improved a lot. I could not even think was it the same place. the staff is friendly. We were in deluxe rooms and were really good. there were two pools. beach is superb. And safe. food is ok. not... More 

Was this review helpful? Yes 1
Asela K, General Manager at The Surf Hotel, responded to this review

Thank you for reviewing The Surf Hotel Bentota. Sincerely appreciate your commendation on our property and services. I am delighted to hear that you found the hotel has improved in its hospitality. Apologizing you for the service delay at the time of check out, We therefore hope we would have another opportunity to serve you with more of improved facilities... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

stayed for 3 days in the end of April with family & friends.The rooms have a glorious view , with all rooms facing the sea. there is a foot ball size grass field in front of your room. they have two swimming pool both good. the room have all the basic amenities. The toilet has a rain shower with good... More 

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Asela K, General Manager at The Surf Hotel, responded to this review

It sounds like you had a enjoyable stay with us I’m so glad that you appreciated the room, the selections of food, beach, the pool and all the activities around the hotel. Thank you for choosing The Surf as your holiday destination and we Look forward to your return in the near future. More 

Contributor
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good with fantastic view from our room.. well maintained beach and two big size pools ..and thats all you need.... you dont need to go out of the hotel.. gym and spa centre timing should be increased a bit ...

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Asela K, General Manager at The Surf Hotel, responded to this review

We are pleased that you enjoyed your stay with us. Nothing is more important to us than the comfort of our valued guests and your feedback is truly a reflection of that achievement. Thank you for appreciating our environment and services. We look forward to welcome you once again to The Surf Hotel Bentota. More 

Bangalore, Karnataka, India
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a decent hotel with about 100 rooms, check in is very slow and they clean the room at 4 pm and we have to wait for 3 hours to get the replacement towels. Wifi is very slow and is only good in the lobby. Breakfast and buffet dinner is good with different variety and taste Is good. The shallow... More 

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Asela K, General Manager at The Surf Hotel, responded to this review

Thank you so much for all your lovely comments about our hotel and its services and we apologized for the little shortcomings you had to face due to high occupancy. we have already taken measures of areas need to be improved. We hope you will stay with us in the future and enjoy more of our facilities and hospitality. Best... More 

Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I happened to visit this Hotel recently with my wife. As soon as we reached, we didnt find a Gate but a chain instead to block the entrance and a small dingy Lobby, looking at this, I thought my wife would kill me, but the Welcoming Smile of the Front Desk staff changed my opinion. We were escorted to our... More 

Was this review helpful? Yes
Asela K, General Manager at The Surf Hotel, responded to this review

I am so delighted that my front staff was able to exceed expectations and made your stay at Surf a great experience. Thank you for your comments on our buffet spread and restaurant prices. We are delighted you have enjoyed all our facilities, our beach ,pool ,also the rooms. We look forward to welcome you once again in the near... More 

Colombo
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel on Deluxe FB/DBL basis for one night. Deluxe rooms are directly facing to pool, BTW they have two pools, and this one is not more than 4 feet in deep. All rooms are facing to beach. Beach is very clean and safer to bath. Room and bath room is super clean and spotless. We were happy... More 

Was this review helpful? Yes
Asela K, General Manager at The Surf Hotel, responded to this review

It is truly satisfying to know that your stay with us was super relaxing, we are pleased to hear you felt our hospitality is welcoming and we are happy to provide you with the best service! . It is great that you have enjoyed our ambiance especially the pool area. Also thank you for your kind comments on our buffet... More 

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