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Lotte Hotel Ulsan

3.5 of 5 288, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
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Lotte Hotel Ulsan
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Lotte Hotel Ulsan
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112 reviews from our community

Traveler rating
    36
    55
    16
    4
    1
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3
4
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84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lotte Hotel Ulsan
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Hawkinsville, Georgia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 5, 2014

I've stayed at the Lotte on two occasions now, just checked out yesterday. Both times it was my last choice due to location, all the other hotels were booked solid. The Lotte always has rooms because they charge a little more than the market will bear. Two things prevent me from giving the hotel one star, the great staff and... More 

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir. First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and hope to serve you in the near future. Warm regards General... More 

North Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014 via mobile

mr seo won dok was an exceptional lotte employee with the best customer service attitude. he went above and beyond his regular duties and always puts the customers requests first in order to make them satisfied.i highly recommend mr.seo won dok from the concierge department. hats off and keep up the good work.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear. We are very happy to serve you as our honored guest and thank you for choosing LOTTE HOTEL ULSAN as your home away from home I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our staff Thank you again and I hope to welcome you soon with a... More 

Dubai
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 10, 2014

Located in the heart of town Close to bus station Lotte Cinema and Lotte Mall next to the hotel Excellent morning breakfast buffet - a little pricey though USD 38 for breakfast Very comfortable bed, duvet and pillows Central console for lighting and air conditioning Strong shower and bathroom very invigorating Good amenities in Bathroom Excellent room service and laundry... More 

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear . We are very happy to serve you as our honored guest and thank you for choosing LOTTE HOTEL ULSAN as your home away from home I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of room and our hotel Your comments will be kept in our mind at... More 

Pavia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2014

I'm Italian and I have been in this hotel for business trip. It's only excellent hotel in this industrial area. Room was big and cleaned, silience. Breakfast was very good: european (sweet and salt), chinese, korean. I suggest it. In the top there a good resturant (very nice waitress) with beatiful skyline.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and restaurant Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel... More 

Houston, Texas
1 review
4 of 5 stars Reviewed March 4, 2014

Stayed here for four nights, room is nice and has all the amenities one would expect for the price. Close to some good places to eat and a Starbucks! The room I had faced the busy street but once the blinds were closed you could not hear the road noise.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and location. Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel... More 

Livingston, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2014

Have stayed in this hotel a couple of times now and it is definitely THE one to use when in Ulsan. Staff always attentive and friendly and eager to help. Meal times are little strange if you want to use the Peninsula restaurant in the lobby level. 6:30 - 9:30 for breakfast every day (so no lie in at the... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

We are very happy to serve you as our honored guest and thank you for choosing LOTTE HOTEL ULSAN as your home away from home We are very pleasure to read guest comment what you Wrote about this hotel during staying here I am very pleased to hear your compliments of our staff and hotel partly .Thank you again and... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2014

The best hotel in Ulsan. In very close proximity of airport and in the heart of Ulsan, this is the best hotel to stay. People are extremely nice to foreigners. Rooms are clean and some are with kitchen facility hence very convenient to variety of guests.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and hotel. I hope that you recommend to everyone this hotel. Thank you again and I hope to welcome you soon with a warm hearted service at... More 

Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 14, 2013

I stayed for 4 nights for a business trip and it was definitely the right choice. The hotel is centrally located, besides the Lotte Department Store (of course), and lots of restaurants and coffee shops just within walking distance. The staff were all friendly, check in was very efficient, the room was clean and was equipped with high tech panel... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and front desk clerk. . I hope that you recommend to everyone this hotel Thank you again and I hope to welcome you soon with a warm... More 

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2013

Recently stayed for a week on business. Found the hotel to be spotlessly clean, friendly staff and a great breakfast buffet selection. Enjoyed some good food recommendations for local restaurants by the concierge. Room was good size with a comfortable bed. Would strongly recommend and stay again next time I'm in Ulsan.

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and a restaurant Your comments will be kept in our mind at all times. Thank you again and I hope to welcome you soon with a warm... More 

Seoul, South Korea
Top Contributor
60 reviews 60 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 21, 2013

I stayed here several times during my business trips to Ulsan. The Lotte Hotel in Ulsan is located in the downtown and therefore tons of restaurants, coffee shops, entertainment facilities are in walkingwalking distance. The hotel itself is not new but very well maintained and all facilities are up to date. The rooms are spacey and clean.The sauna and spa... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel totally This hotel is being under renovated as it has been built for ten years. Thank you again and I hope to welcome you soon with a warm... More 

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Additional Information about Lotte Hotel Ulsan

Address: 288, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
Phone Number:
Location: South Korea > Ulsan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotte Hotel Ulsan 3.5*
Number of rooms: 211
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