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Lotte Hotel Ulsan

#1 of 22 Hotels in Ulsan
Certificate of Excellence
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282, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
Special Deal
Free breakfast with your stay
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1 room 1 guest
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Lotte Hotel Ulsan
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgetown, Texas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Before visiting Ulsan on a business trip, I was advised of only two choices, Lotte hotel and City Hotel. Based on availability and reviews, I went with Lotte Hotel. Hotel is nice and comfortable and well located, however nothing exceptional. With the exorbitant rate of $215+ per night, it does not even include a breakfast. The buffet breakfast costs extra... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us and sharing your exprience at Lotte Hotel Ulsan. Your opinion made us to review our quality of service. Thank you very much for your input in improving our hotel's service We promise to provide better service next time Thank you again for your opinion. We wish you all the best. General Manager Lotte Hotel... More 

Houston, Texas
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 24, 2015

This hotel is probably one of, if not the best in Ulsan. It's close to everything and very convenient for whatever brings you to southeast Korea. The rooms are comfortable, modern and clean albeit a bit small. The bathrooms are great, especially the shower with 2 different heads. Be careful in the early spring, if it's warm and the AC... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us and sharing your exprience at Lotte Hotel Ulsan. Your opinion made us to review our quality of service. Thank you very much for your input in improving our hotel's service We promise to provide better service next time Thank you again for your opinion. We wish you all the best. General Manager Lotte Hotel... More 

Aberdeen, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 16, 2015

Located in the heart of New Downtown, this hotel is a stones throw from bars, restaurants, the Lotte department store and the newly build UpSquare department store with its highend 8 screen CGV cinema (iMAX, 4D). Hotel services are good, with gym, sauna and bathhouse on 4th floor. Babershop and massage mediocre. Better price and service outside. Buffet food can... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us and sharing your experience at Lotte Hotel Ulsan. Your opinion made us to review our quality of service Thank you very much for your input in improving our hotel's service kindly visit us again. We will put our best effort to provide a comfortable stay. Thank you again for your opinion. We wish you... More 

Singapore
1 review
5 of 5 stars Reviewed May 27, 2015

Very friendly and attentive staffs from main entrance all the way right up to your hotel room. The room is very clean and comfortable. A nice indoor pool for a good swim, a big gym for a good workout. Slightly pricey though, but its worth every penny you pay.

Was this review helpful? Yes
울산롯데호텔객실담당, General Manager at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us and sharing your experience at Lotte Hotel Ulsan. We are very pleased to hear that you had a comfortable stay at Lotte Hotel Thank you again for your opinion We wish you all the best. General Manager Lotte Hotel Ulsan More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2015

First time in South Korea. Stayed in Hotel Lotte for business. 12th floor in twin bed room. Hotel location central and ideal and only 15 minutes from industrial fabricators. Luxury Hyundai Department Store accross the road and Lotte Department store adjacent. Hotel, lobby, service, staff is excellent. Restaurant excellent quality of local cuisine and western food. Room was comfortable and... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel Ulsan More 

Wausau
Level Contributor
184 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed April 15, 2015

I have stayed here for many years. This time in a newly renovated 17th floor room. Really nice. Easy for me to award 5 stars to them for service and accommodations. The breakfast is less than it once was but good enough. The price is high but luxury comes with a cost.

Was this review helpful? Yes 1
울산롯데호텔객실담당, Manager at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel Ulsan More 

Houston, Texas
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 26, 2015

By far the best hotel in Ulsan. Location is great, excellent service and very kind staff. Breakfast selection is really good. I've never hesitated to stay at Lotte Hotel. Rooms are spacious, Internet works great and they take care very well of details.

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

The hotel was a good standard, had friendly staff and the rooms 20 and below were apparently recently renovated. I stayed in level 23, so the room hadn't been renovated, but was still ok. The hotel is in a great location, within close walking distance of several restaurants.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 16, 2015

I visited Ulsan for one day business trip. Chose Lotte Hotel as it is located at the heart of Ulsan. And I dont see any much other option of decent hotel around. Perhaps that's why this hotel afford to overprice its rooms. Having arrive in Ulsan, there are plenty other hotels, which are probably 3-stars hotel, but pretty much decent... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More 

Birmingham, United Kingdom
Level Contributor
152 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed March 14, 2015

This was my first time in a Lotte hotel and it was a great overnight stay. The rooms had everything I needed it was clean and Tidy and the staff were friendly and helpful. Check in was prompt and efficient. Breakfast was plentiful with both European and Asian food on offer. I found the room pleasant and comfortable and to... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

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