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Lotte Hotel Ulsan

3.5 of 5 288, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
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Lotte Hotel Ulsan
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Lotte Hotel Ulsan
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112 reviews from our community

Traveler rating
    36
    55
    16
    4
    1
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3
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84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seville, Spain
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

lotte is more than a good rest. I have been in Lotte for three weeks and I have felt loke being at home. Great breakfast and room service, movile phone service, they take care of the most minimum detail. The staff is really helpful and efficient and friendly, they will solve your question woth a smile in their faces

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is a really nice hotel and very friendly.I like it and will come again if i have chance to visit Ulsan next time.They give me a welcome gift, really good hotel.very close to the airport and would be better if there is high speed rail in Ulsan.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff are always friendly and helpful. Rooms are great following their recent refurbishment. Location is fantastic as it is central to restaurants and shopping. The only point for improvement would perhaps be their food choice.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More 

San Donato Milanese
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

I went there during a business trip and it was nice. Breakfast was full of good food and also the restaurant is good. The rooms are big and complete with all the facilities I suggest this hotel if you have to go in ulsan.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

hong kong
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 9, 2014

I've stayed here a few times in the past and it has never changed. That is except for Room Decor which has been modernised recently and they are nicer than they were. All amenities to hand. The food down in the main hall is fine but service is much the same. Nothing exceptional. The hotel is right over the Lotte... More 

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2014

stayed 1 night at this hotel. Late arrival (19.00) after freshing up we wanted to eat something. We were the only guests but it was difficult to get the attention of the staff. Food was average, the waiter asked us at 21.25 if we waned desert because the restaurant was closing at 21.30. We just took a coffee and at... More 

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More 

oslo
Top Contributor
75 reviews 75 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 4, 2014

Stayed for seven nights on business. The hotel is right in the middle of downtown, with lots of eating and shopping places nearby. It is a short ride from Ulsan airport (about 15 min), but travelling to HHI can be a hassle in the morning taking upto 45 minutes. The hotel has good breakfast selection, a good gym (you must... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More 

California
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here for one night on business and the stay was very pleasant. Upon arrival, the person at the front desk was very courteous and answered a variety of questions I had about the hotel and Ulsan in general. The room itself was really nice. The bedding was comfortable and it was not noisy. The slippers and the robe... More 

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir I have well received your comment through site of Trip Advisor First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for one night only . Neat place at a fantastic location in Ulsan city. A lot of restaurants and bars in the nearby area . Theres also a department store and a mall attached to the hotel. Higher floors have great views especially at night. Excellent service by a very friendly staff. Also had an impressive buffet spread... More 

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and restaurant Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

Stayed at Lotte Ulsan Hotel for a business trip. The room was a little dark and mouldy and the total experience was not at the same level as Lotte Hotel in Seoul. The Staff were courteous but did not appear to anticipate the needs of customers. The breakfast spread was also not that impressive. May give it a miss the... More 

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir. I have well received your comment through site of Trip Advisor First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and... More 

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Additional Information about Lotte Hotel Ulsan

Address: 288, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
Phone Number:
Location: South Korea > Ulsan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotte Hotel Ulsan 3.5*
Number of rooms: 211
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