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Lotte Hotel Ulsan

3.5 of 5 1480-1 Samsan-dong, Nam-gu, Ulsan 680-020, South Korea
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Certificate of Excellence 2014
Lotte Hotel Ulsan
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Lotte Hotel Ulsan
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107 reviews from our community

Traveler rating
    32
    54
    16
    4
    1
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Donato Milanese
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I went there during a business trip and it was nice. Breakfast was full of good food and also the restaurant is good. The rooms are big and complete with all the facilities I suggest this hotel if you have to go in ulsan.

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More

hong kong
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 9, 2014

I've stayed here a few times in the past and it has never changed. That is except for Room Decor which has been modernised recently and they are nicer than they were. All amenities to hand. The food down in the main hall is fine but service is much the same. Nothing exceptional. The hotel is right over the Lotte... More

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2014

stayed 1 night at this hotel. Late arrival (19.00) after freshing up we wanted to eat something. We were the only guests but it was difficult to get the attention of the staff. Food was average, the waiter asked us at 21.25 if we waned desert because the restaurant was closing at 21.30. We just took a coffee and at... More

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More

oslo
Top Contributor
75 reviews 75 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 4, 2014

Stayed for seven nights on business. The hotel is right in the middle of downtown, with lots of eating and shopping places nearby. It is a short ride from Ulsan airport (about 15 min), but travelling to HHI can be a hassle in the morning taking upto 45 minutes. The hotel has good breakfast selection, a good gym (you must... More

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More

California
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here for one night on business and the stay was very pleasant. Upon arrival, the person at the front desk was very courteous and answered a variety of questions I had about the hotel and Ulsan in general. The room itself was really nice. The bedding was comfortable and it was not noisy. The slippers and the robe... More

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir I have well received your comment through site of Trip Advisor First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for one night only . Neat place at a fantastic location in Ulsan city. A lot of restaurants and bars in the nearby area . Theres also a department store and a mall attached to the hotel. Higher floors have great views especially at night. Excellent service by a very friendly staff. Also had an impressive buffet spread... More

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and restaurant Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

Stayed at Lotte Ulsan Hotel for a business trip. The room was a little dark and mouldy and the total experience was not at the same level as Lotte Hotel in Seoul. The Staff were courteous but did not appear to anticipate the needs of customers. The breakfast spread was also not that impressive. May give it a miss the... More

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir. I have well received your comment through site of Trip Advisor First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and... More

Hawkinsville, Georgia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 5, 2014

I've stayed at the Lotte on two occasions now, just checked out yesterday. Both times it was my last choice due to location, all the other hotels were booked solid. The Lotte always has rooms because they charge a little more than the market will bear. Two things prevent me from giving the hotel one star, the great staff and... More

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Sir. First of all we're very sorry about the inconvenience We can't tell you how sorry we are. As you noted one by one, we try to make better conditions in the future So there are improvements that are possible We apologize once again for the inconvenience and hope to serve you in the near future. Warm regards General... More

North Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014 via mobile

mr seo won dok was an exceptional lotte employee with the best customer service attitude. he went above and beyond his regular duties and always puts the customers requests first in order to make them satisfied.i highly recommend mr.seo won dok from the concierge department. hats off and keep up the good work.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear. We are very happy to serve you as our honored guest and thank you for choosing LOTTE HOTEL ULSAN as your home away from home I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our staff Thank you again and I hope to welcome you soon with a... More

Dubai
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 10, 2014

Located in the heart of town Close to bus station Lotte Cinema and Lotte Mall next to the hotel Excellent morning breakfast buffet - a little pricey though USD 38 for breakfast Very comfortable bed, duvet and pillows Central console for lighting and air conditioning Strong shower and bathroom very invigorating Good amenities in Bathroom Excellent room service and laundry... More

Was this review helpful? Yes
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear . We are very happy to serve you as our honored guest and thank you for choosing LOTTE HOTEL ULSAN as your home away from home I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of room and our hotel Your comments will be kept in our mind at... More

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Additional Information about Lotte Hotel Ulsan

Address: 1480-1 Samsan-dong, Nam-gu, Ulsan 680-020, South Korea
Phone Number:
Location: South Korea > Ulsan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lotte Hotel Ulsan 3.5*
Number of rooms: 211
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