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Lotte Hotel Ulsan

#1 of 20 Hotels in Ulsan
Certificate of Excellence
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288, Samsan-ro, Nam-gu, Ulsan 680-020, South Korea
Offers & Announcements
Free breakfast with your stay
Best prices for: 1 room 1 guest
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Lotte Hotel Ulsan
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Lotte Hotel Ulsan
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121 reviews from our community

Traveler rating
    40
    59
    17
    4
    1
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3
4
9
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First time in South Korea. Stayed in Hotel Lotte for business. 12th floor in twin bed room. Hotel location central and ideal and only 15 minutes from industrial fabricators. Luxury Hyundai Department Store accross the road and Lotte Department store adjacent. Hotel, lobby, service, staff is excellent. Restaurant excellent quality of local cuisine and western food. Room was comfortable and... More 

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울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel Ulsan More 

Wausau
Top Contributor
180 reviews 180 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 15, 2015

I have stayed here for many years. This time in a newly renovated 17th floor room. Really nice. Easy for me to award 5 stars to them for service and accommodations. The breakfast is less than it once was but good enough. The price is high but luxury comes with a cost.

Was this review helpful? Yes 1
울산롯데호텔객실담당, Manager at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards General Manager Lotte Hotel Ulsan More 

Houston, Texas
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 26, 2015

By far the best hotel in Ulsan. Location is great, excellent service and very kind staff. Breakfast selection is really good. I've never hesitated to stay at Lotte Hotel. Rooms are spacious, Internet works great and they take care very well of details.

Was this review helpful? Yes 2
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

The hotel was a good standard, had friendly staff and the rooms 20 and below were apparently recently renovated. I stayed in level 23, so the room hadn't been renovated, but was still ok. The hotel is in a great location, within close walking distance of several restaurants.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2015

I visited Ulsan for one day business trip. Chose Lotte Hotel as it is located at the heart of Ulsan. And I dont see any much other option of decent hotel around. Perhaps that's why this hotel afford to overprice its rooms. Having arrive in Ulsan, there are plenty other hotels, which are probably 3-stars hotel, but pretty much decent... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, I sincerely apologize for all the inconvenience you experienced. To improve our hotel, I will make sure to look into all the aspects you have pointed out. I apologize once again for the inconvenience and hope to serve you again in the near future with better services and facilities. Warm regards, General Manager Lotte Hotel Ulsan More 

Birmingham, United Kingdom
Top Contributor
134 reviews 134 reviews
51 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 14, 2015

This was my first time in a Lotte hotel and it was a great overnight stay. The rooms had everything I needed it was clean and Tidy and the staff were friendly and helpful. Check in was prompt and efficient. Breakfast was plentiful with both European and Asian food on offer. I found the room pleasant and comfortable and to... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

This is a clear winner as a hotel in Ulsan Korea. There are many amenities and very stylish. It is connected to the Lotte Department Store. Down the street is the Hyundai Department store. The rooms are comfortable and very clean. The hotel is generally clean throughout. The Exercise area is also very nice and convenient. However, I wish the... More 

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 12, 2015

One of the nicest hospitality I have received in a long time. Very very courteous team and polite. The rooms are very clean and the cleaners put extra effort. There are SMOKING floors with rooms for any smokers to stay. In deep winter the heating is nice. Very modern deco. Toilet that washes and dries your behind...fitted in rooms.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

Seville, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

lotte is more than a good rest. I have been in Lotte for three weeks and I have felt loke being at home. Great breakfast and room service, movile phone service, they take care of the most minimum detail. The staff is really helpful and efficient and friendly, they will solve your question woth a smile in their faces

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

It is a really nice hotel and very friendly.I like it and will come again if i have chance to visit Ulsan next time.They give me a welcome gift, really good hotel.very close to the airport and would be better if there is high speed rail in Ulsan.

Was this review helpful? Yes 1
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Dear Guest, Thank you for staying with us at Lotte Hotel Ulsan. I have received your kind comment through TripAdvisor. I am very pleased to hear your compliments about our hotel. Thank you again and I hope to welcome you soon at Lotte Hotel Ulsan. Warm regards, General Manager Lotte Hotel Ulsan More 

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