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Lotte Hotel Jeju

5.0 of 5 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
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Lotte Hotel Jeju
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Lotte Hotel Jeju
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287 reviews from our community

Traveler rating
    145
    106
    23
    10
    3
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82
57
10
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (65)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (50)
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Hanoi, Vietnam
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were really looking forward to seeing Jeju and staying at a Lotte resort. For our family of 5 we were comfortable in 2 spacious double rooms (one king and twin, other queen and twin) situated next to each other on the 9 th floor. Despite connecting doors between the rooms we were not allowed to open them. The resort... More

Was this review helpful? Yes 2
Scotland
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As much as this hotel is grand and showy on the outside, the rooms are below par with stained carpets and aged fixtures and fittings. The rooms are a good size and the staff are all polite and friendly and the views are lovely. The main problem I had with the hotel however is that it is in a really... More

Was this review helpful? Yes 3
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The rooms are spacious and the one I had (910) had an excellent view. The air-conditioner is old, not too loud but very ineffective, it could not cool the room properly. The refrigerator makes a lot of noise, but can be switched off. Food is really excellent, but very expensive. The setting is done very well and the garden is... More

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Ted G We appreciate you for taking your valuable time to review our hotel on Tripadvisor.com. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay. You might think the cost of staying at Lotte Hotel Jeju is high, but we are trying our best... More

Perth, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 4, 2014

Yes, that's how much I loved it. Lotte Hotel has everything you want and need in there. There is even Hello kitty rooms on the fifth floor. There is a casino, shopping centres (best prices for Chanel in South Korea) and really superb restaurants. There is also Volcano Show on the swimming pool and the fires are really hot from... More

Was this review helpful? Yes 2
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Lydia A We appreciate you for choosing Lotte Hotel Jeju and for taking your valuable time to leave the comment about us. We are really glad to have your great experience. It brings us a huge smile and we will keep it up. As you mentioned, well-trained staff always try to do the best. Hope to welcome you soon... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Stayed at the Lotte Resort last year on business and was literally blown away by the grandeur of the place. It is a luxury resort with amazing pools, beautiful rooms, great views, and wonderful service. Yes it's a little on the expensive side, but you do get what you pay for. You're definitely not left disappointed by the experience. Maybe... More

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Chris s Thank you for sharing your experience on Trip Advisor. All of us at the hotel are glad to hear that you enjoyed your stay with us. Lottehotel are happy to serve our guests with well-equipped rooms and hotel facilities. I appreciated for your review of Lotte Hotel Jeju and please visit us again in the future. Best... More

Singaporean in Shanghai
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed in the hotel for 6 days, really good hotel. Yes, its expensive but the experience for the family was special and made it totally worthwhile. Highlight for us was the heated outdoor pool, its such a great experience to be in the pool in the evening and night, in warm water when the temperature around us was very cool,... More

Was this review helpful? Yes 2
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Dear Arthura33 Thank you for choosing Lotte Hotel Jeju during your recent visit to Jeju. All of us at the hotel are glad to hear that you enjoyed your stay with us. Lottehotel are happy to serve our guests with well-equipped rooms and hotel facilities. I appreciated for your review of Lotte Hotel Jeju and please visit us again in... More

Beijing China
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014

free shuttle bus can bring you to the hotel. there is a duty free store in the hotel and you can get everything you want in it. swimming pool is great, the kids like it very much. good location, can go to the interesting sites by walking.

Was this review helpful? Yes 3
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Thank you for sharing your experience on Trip Advisor. We are really glad to have the comments about our facilities and location. It helps us to improve the service and also encourage our hotel. Lotte Hotel Jeju is expecting you to visit us soon once again. Thank you. Best regards Lotte Hotel Jeju More

Nanoose Bay, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 4, 2014

It is pretty expensive - One night stay comes to almost $300 tax and service included , BUT - it is realy good place with fantastic seaside location, parks , pools , amizing watefall and what ever ... Pretty good access to the airpport ( 30-40 min bus ride ) . Average room service dinner comesto $ 70 ( just... More

Was this review helpful? Yes
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Dear Alexander G We appreciate you for choosing Lotte Hotel Jeju and for taking your valuable time to leave the comment about us. It was great to read your comment about service,facilities and staffs. At the moment we are putting more effort to serve the customer best service. Again, thank you for staying with us and all of us at... More

Vancouver, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 18, 2014

Stayed here for 3 nights based on this being the #1 Hotel rated on Tripadvisor for Jeju Island. This hotel is disappointing considering the price. It tries to impress with a grand feel to it but seemed a little tacky. Rooms were large but dated. Had an ocean view room but more like looking into the swimming pool. You get... More

Was this review helpful? Yes 2
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Thank you for choosing our hotel and we appreciate your valuable comment. We apologize for the disappointment you've had. We promise that we will prepare more diverse and enjoyable promotions with reasonable price. Also, we will make efforts to fulfill our customers through improvement in our facilities and services. We hope that you would have chance to stay our hotel... More

CA
Contributor
13 reviews 13 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

Pros: huge, very warm pool for playing in, nice grounds for walking, connected to the Olle Trail, beachfront is very nice for easy swimming and lounging, nice staff. Rooms are spacious and clean. plentiful free parking Cons: the Chinese tour buses love this place and the lobby is extremely hectic (lobby staff are very helpful and polite), common areas are... More

Was this review helpful? Yes
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Thank you for choosing our hotel and we appreciate your valuable review. We are very pleased to hear that you had great vacation in our hotel. But we are very sorry that we made you feel overpriced about our hotel. We promise that we will prepare more diverse and enjoyable promotions with resonable price. We hope that you would have... More

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Additional Information about Lotte Hotel Jeju

Address: 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Phone Number:
Location: South Korea > Jeju-do > Seogwipo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lotte Hotel Jeju 5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Lotte Hotel Jeju City
Lotte Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do

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