We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotte Hotel Jeju

Travelers' Choice award winner
Hotel website
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lotte Hotel Jeju
Professional photos View all
Browse nearby
Lotte Hotel Jeju
Add Photo Write a Review

349 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    191
    113
    28
    13
    4
See reviews for
111
67
11
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (90)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (64)
All months
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lotte Jeju is a deluxe hotel. We stayed at it first time in winter, very impressive to know their outdoor pool is heated while outside is 9 degree Celsius. Indoor swimming pool is good and hotel provide t shirt, short and sneaker for gymn attending. A good resort hotel and close to several museums. Worthy to pamper yourself in leisure... More 

Was this review helpful? Yes
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Valued Guest Thank you for your stay at Lotte Hotel Jeju. It is so kind of you to take the time to leave such thoughtful review. Our heated outdoor pool of the Lotte Hotel Jeju, an indoor swimming pool and the kind of service provided Given the compliment, thank you for sightseeing, museums around the hotel and the points... More 

Donaghadee, United Kingdom
Level Contributor
144 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful hotel, with excellent views from the room balconies. Fast and sufficient lifts (short waiting time). Comfortable, clean, spacious room, welcoming bowl of fruit, fast and free WiFi (over the whole hotel), and a splendid and extensive breakfast buffet. The conference facilities (room size and comfort, acoustics, view of screen, very helpful staff) were excellent. And, nightly, a "volcano... More 

Was this review helpful? Yes
Mumbai
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Lotte has been one of the best hotels I have stayed in my 22 years of professional career. The property is sprawling and mesmerizing. The rooms are luxurious and with all modern amenities. There is 7 eleven shop and small restaurants near by. All rooms are non-smoking. I am not sure I can afford to stay, had it been... More 

Was this review helpful? Yes
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear Valued Guest Thank for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility, still, it feels great to be noticed for our efforts.Thank very much for your encouragement. We are very pleased to hear that you had a comfortable stay at Lotte Hotel Jeju. As you said, our hotel... More 

Singapore, Singapore
Level Contributor
186 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are very seasoned travelers and stayed at over 75 nights in hotels last year all over Asia. We cannot recommend this hotel for so many reasons. It is our first time in a Lotte Hotel, not sure if all of them are like this. 1) I sent an email prior to our arrival to verify that the price quoted... More 

Was this review helpful? Yes
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Valued Cathy w Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. We are very sorry for providing unsatisfactory service.we decide to improve facilities,service,food,clean as you mentioned. first of all,about the facility problem,we have a gradual plan for renovation,We will check our facilities more often to provide more confortable space for you. secondly, about... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

Clerks are very kind. Foods are nice. Not a cheap price, but it worth it. There are good spectacles around like Jusangjeolli Cliff. The room is very clean and it is well maintained. I recommend this hotel for business and family trip.

Was this review helpful? Yes
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Valued Guest Thank you very much for choosing Lotte Hotel Jeju as your home during your recent trip. We are very pleased to hear that you had a comfortable stay at Lotte Hotel Jeju. Lotte Hotel Jeju is located in the best position in jungmun resort. The surrounding area is adjacent to a world-wide tourist attractions and beautiful scenery.... More 

Seoul, South Korea
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 21, 2015

Comfortable rooms, well appointed and well serviced / maintained. A bit of a trek between public spaces and rooms when one is in the "annex". Staff attentive and efficient. Wifi fast and reliable thru-out the hotel A great pity that it's very expensive [rooms, meals, beverages] for the value offered.

Was this review helpful? Yes
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Valued Guest Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We have shared your review on our service with our staff. we will refer to it as our... More 

HKG
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 22, 2015

I stayed at the Lotte hotel for 5 nights to attend a conference at the nearby convention center. I would agree with other reviewers that the hotel is expensive. I paid over USD200 a night for the room which did not include breakfast. Rooms are spacious but dated. Hotel service was very good and the staff were friendly and polite.

Was this review helpful? Yes
Singapore
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

Main impression of the hotel after the event is EXPENSIVE for the 100+ of us who attended. E.g. A bottle of water for the conference costs USD4 per bott, a small bowl of red bean congee and a glass of fruit juice USD40 thereabout. The event's manager was excellent though and she managed to meet all our last minute requests.

Was this review helpful? Yes
GarryEvans
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

Reading previous reviews, I was dreading that this hotel would be over-glitzy, full of Chinese duty-free shoppers, and ridiculously expensive. While it was all those things, they did not detract from a very positive overall experience. The service in the hotel is top-class, with very friendly and attentive staff. The breakfasts in all three restaurants were some of the best... More 

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Hello? This is Lotte Hotel Jeju. You can take the precious time to thank you for staying at the hotel. The Jungmun tourist complex, and my only duty free outlets are a part of the relationship, there seems to be a lot of congestion. Lotte Hotel Jeju is a dedicated, friendly service, food, etc., are committed to your satisfaction. In... More 

Jakarta, Indonesia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 21, 2015

located in center of jeju attraction area, the hotel location is strategic, theres a bus that is connect the hotel to airport, other hotels, and other attractions. there is also an duty free shop there, but the price is in usd, all the duty free shop in south korea is in usd, there are also restaurants and casino theres

Was this review helpful? Yes 3
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, we appreciate your interest in our hotel,and thank for the your complimenents about our hotel's facilities. like we mentioned before,lotte hotel jeju is located in the best position in junmun resort.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

375 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (356)
Viewed
Hotel & grounds (112)
Viewed
Pool/beach area (18)
Viewed
Room/suite (42)
Viewed
View from room (25)
Viewed
Family/play areas (1)
Viewed
Bathroom (17)
Viewed
Dining (10)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
View from room (1)
Viewed
Dining (3)
Viewed
Family/play areas (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay