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Lotte Hotel Jeju

Travelers' Choice award winner
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35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Best prices for: 1 room 1 guest
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Lotte Hotel Jeju
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Lotte Hotel Jeju
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313 reviews from our community

Traveler rating
    166
    109
    23
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • Dutch first
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Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

located in center of jeju attraction area, the hotel location is strategic, theres a bus that is connect the hotel to airport, other hotels, and other attractions. there is also an duty free shop there, but the price is in usd, all the duty free shop in south korea is in usd, there are also restaurants and casino theres

Was this review helpful? Yes 2
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, we appreciate your interest in our hotel,and thank for the your complimenents about our hotel's facilities. like we mentioned before,lotte hotel jeju is located in the best position in junmun resort.... More 

Makati, Philippines
Top Contributor
63 reviews 63 reviews
49 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a couple of nights while in Jeju and the location is superb. There are different restaurants, cafes and shops nearby. The room is very modern and sleek. Breakfast is included in our room and there is a wide selection of food items. Staffs are very helpful when it comes to directions and when we asked where... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed in the Hotel Lotte for a week in December 2014 to attend a conference. The location is within a tourist resort area, with several other hotels, a great beach and the Cheyonjeyeon waterfalls within walking distance. As an earlier reviewer accurately stated, the hotel is a mix of Disney and Vegas, a bit garish in places (e.g. the... More 

Was this review helpful? Yes 2
Orbassano, Piedmont, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 4, 2015

Yeah,very nice place. I'm a world traveller and I have to say that it's not so fantastic and unique but anyway is a lovely place and that's the important thing. It's quite expensive bein honest,but as I have said is very nice.

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lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Stefano D Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay.... More 

Hong Kong, China
Top Contributor
83 reviews 83 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed in this hotel for 6 nights when I attended a conference in December. As it was low season with conference discount, the room rate was rather reasonable given the very high standard of this hotel. I envisage that this hotel will still be packed with tourists in the summer and autumn even the room rate is much higher.... More 

Was this review helpful? Yes 2
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Caveman Lee Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. Your review is great encouragement for all of our staffs, and it highly motivates us to improve our service for our regular guest like... More 

PA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

The staff are the feature of this hotel. The volcano show is definitely worth organizing your night around, at least once - it's a wonderful, campy two-dragon event! The rooms are airy, if a bit dated, but they are clean and well appointed. The food and wine is expensive, but very good. I co-chaired a meeting here (200+ participants). The... More 

Was this review helpful? Yes 2
Shah Alam, Malaysia
Contributor
16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 17, 2014

Came here with 2 small children in November 2014. Weather was fantastic. We got a twin room #478 which was quite close to windmills but really farrr from the reception. However the room was spacious, clean and the beds were really comfy. The balcony was large with patio chairs and got a great view of the windmills and pool area.... More 

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Seoul, South Korea
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 30, 2014

My room was large and comfortable with a nice view of the ocean.... except for the huge windmills that block part of the view. I did not realise I was in the Netherlands. Sadly there is also a huge fake waterfall, between the waterfall and the loud music it is impossible to hear the ocean. Such a beautiful natural setting... More 

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear keith s Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, amenities and breakfast as well. Our breakfast is really nice quality and we always check freshness and try more menus for our guest's taste. Hope to meet you... More 

Hanoi, Vietnam
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed October 3, 2014

We were really looking forward to seeing Jeju and staying at a Lotte resort. For our family of 5 we were comfortable in 2 spacious double rooms (one king and twin, other queen and twin) situated next to each other on the 9 th floor. Despite connecting doors between the rooms we were not allowed to open them. The resort... More 

Was this review helpful? Yes 6
Scotland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 29, 2014

As much as this hotel is grand and showy on the outside, the rooms are below par with stained carpets and aged fixtures and fittings. The rooms are a good size and the staff are all polite and friendly and the views are lovely. The main problem I had with the hotel however is that it is in a really... More 

Was this review helpful? Yes 4
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