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Lotte Hotel Jeju

5.0 of 5 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
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Lotte Hotel Jeju
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307 reviews from our community

Traveler rating
    160
    109
    23
    11
    4
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90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Miami, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in the Hotel Lotte for a week in December 2014 to attend a conference. The location is within a tourist resort area, with several other hotels, a great beach and the Cheyonjeyeon waterfalls within walking distance. As an earlier reviewer accurately stated, the hotel is a mix of Disney and Vegas, a bit garish in places (e.g. the... More 

Was this review helpful? Yes
Orbassano, Piedmont, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Yeah,very nice place. I'm a world traveller and I have to say that it's not so fantastic and unique but anyway is a lovely place and that's the important thing. It's quite expensive bein honest,but as I have said is very nice.

Was this review helpful? Yes
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Stefano D Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay.... More 

Hong Kong, China
Top Contributor
79 reviews 79 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed in this hotel for 6 nights when I attended a conference in December. As it was low season with conference discount, the room rate was rather reasonable given the very high standard of this hotel. I envisage that this hotel will still be packed with tourists in the summer and autumn even the room rate is much higher.... More 

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Caveman Lee Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. Your review is great encouragement for all of our staffs, and it highly motivates us to improve our service for our regular guest like... More 

PA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

The staff are the feature of this hotel. The volcano show is definitely worth organizing your night around, at least once - it's a wonderful, campy two-dragon event! The rooms are airy, if a bit dated, but they are clean and well appointed. The food and wine is expensive, but very good. I co-chaired a meeting here (200+ participants). The... More 

Was this review helpful? Yes 2
Shah Alam, Malaysia
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 17, 2014

Came here with 2 small children in November 2014. Weather was fantastic. We got a twin room #478 which was quite close to windmills but really farrr from the reception. However the room was spacious, clean and the beds were really comfy. The balcony was large with patio chairs and got a great view of the windmills and pool area.... More 

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Seoul, South Korea
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 30, 2014

My room was large and comfortable with a nice view of the ocean.... except for the huge windmills that block part of the view. I did not realise I was in the Netherlands. Sadly there is also a huge fake waterfall, between the waterfall and the loud music it is impossible to hear the ocean. Such a beautiful natural setting... More 

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear keith s Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, amenities and breakfast as well. Our breakfast is really nice quality and we always check freshness and try more menus for our guest's taste. Hope to meet you... More 

Hanoi, Vietnam
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 3, 2014

We were really looking forward to seeing Jeju and staying at a Lotte resort. For our family of 5 we were comfortable in 2 spacious double rooms (one king and twin, other queen and twin) situated next to each other on the 9 th floor. Despite connecting doors between the rooms we were not allowed to open them. The resort... More 

Was this review helpful? Yes 4
Scotland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 29, 2014

As much as this hotel is grand and showy on the outside, the rooms are below par with stained carpets and aged fixtures and fittings. The rooms are a good size and the staff are all polite and friendly and the views are lovely. The main problem I had with the hotel however is that it is in a really... More 

Was this review helpful? Yes 3
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2014

The rooms are spacious and the one I had (910) had an excellent view. The air-conditioner is old, not too loud but very ineffective, it could not cool the room properly. The refrigerator makes a lot of noise, but can be switched off. Food is really excellent, but very expensive. The setting is done very well and the garden is... More 

Was this review helpful? Yes 2
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Ted G We appreciate you for taking your valuable time to review our hotel on Tripadvisor.com. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay. You might think the cost of staying at Lotte Hotel Jeju is high, but we are trying our best... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 4, 2014

Yes, that's how much I loved it. Lotte Hotel has everything you want and need in there. There is even Hello kitty rooms on the fifth floor. There is a casino, shopping centres (best prices for Chanel in South Korea) and really superb restaurants. There is also Volcano Show on the swimming pool and the fires are really hot from... More 

Was this review helpful? Yes 3
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Lydia A We appreciate you for choosing Lotte Hotel Jeju and for taking your valuable time to leave the comment about us. We are really glad to have your great experience. It brings us a huge smile and we will keep it up. As you mentioned, well-trained staff always try to do the best. Hope to welcome you soon... More 

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Additional Information about Lotte Hotel Jeju

Address: 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Phone Number:
Location: South Korea > Jeju-do > Seogwipo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lotte Hotel Jeju 5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Lotte Hotel Jeju City
Lotte Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Hotel Style:
#1 Spa Hotel in Seogwipo
#1 On the Beach Hotel in Seogwipo
#1 Luxury Hotel in Seogwipo

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