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Lotte Hotel Jeju

Travelers' Choice award winner
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35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Best prices for: 1 room 1 guest
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Lotte Hotel Jeju
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Clerks are very kind. Foods are nice. Not a cheap price, but it worth it. There are good spectacles around like Jusangjeolli Cliff. The room is very clean and it is well maintained. I recommend this hotel for business and family trip.

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Seoul, South Korea
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Comfortable rooms, well appointed and well serviced / maintained. A bit of a trek between public spaces and rooms when one is in the "annex". Staff attentive and efficient. Wifi fast and reliable thru-out the hotel A great pity that it's very expensive [rooms, meals, beverages] for the value offered.

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HKG
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 22, 2015

I stayed at the Lotte hotel for 5 nights to attend a conference at the nearby convention center. I would agree with other reviewers that the hotel is expensive. I paid over USD200 a night for the room which did not include breakfast. Rooms are spacious but dated. Hotel service was very good and the staff were friendly and polite.

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lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Hello? This is Lotte Hotel Jeju. Welcome to our hotel to take precious time, thank you for your business. The Jungmun tourist complex, located in our hotel, a casino, duty-free shop, volcano fountain show, Hello Kitty, and pool villa suites, four-season heated swimming pool at the hotel throughout the range of antiviral program experience and enjoy everything. Italy restaurant, Korean... More 

Singapore
Contributor
19 reviews 19 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

Main impression of the hotel after the event is EXPENSIVE for the 100+ of us who attended. E.g. A bottle of water for the conference costs USD4 per bott, a small bowl of red bean congee and a glass of fruit juice USD40 thereabout. The event's manager was excellent though and she managed to meet all our last minute requests.

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lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Hi, do you? Lotte Hotel Jeju. Thank you for visiting our hotel to take precious time. Independent of the light in our hotel is a casino, duty-free shop, volcano fountain show, Hello Kitty, and pool villa suites, four-season heated swimming pool at the hotel throughout the range of antiviral program experience and enjoy everything. Italy restaurant, Korean restaurant, Japanese restaurant,... More 

GarryEvans
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

Reading previous reviews, I was dreading that this hotel would be over-glitzy, full of Chinese duty-free shoppers, and ridiculously expensive. While it was all those things, they did not detract from a very positive overall experience. The service in the hotel is top-class, with very friendly and attentive staff. The breakfasts in all three restaurants were some of the best... More 

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lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Hello? This is Lotte Hotel Jeju. You can take the precious time to thank you for staying at the hotel. The Jungmun tourist complex, and my only duty free outlets are a part of the relationship, there seems to be a lot of congestion. Lotte Hotel Jeju is a dedicated, friendly service, food, etc., are committed to your satisfaction. In... More 

Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2015

located in center of jeju attraction area, the hotel location is strategic, theres a bus that is connect the hotel to airport, other hotels, and other attractions. there is also an duty free shop there, but the price is in usd, all the duty free shop in south korea is in usd, there are also restaurants and casino theres

Was this review helpful? Yes 3
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, we appreciate your interest in our hotel,and thank for the your complimenents about our hotel's facilities. like we mentioned before,lotte hotel jeju is located in the best position in junmun resort.... More 

Makati, Philippines
Top Contributor
66 reviews 66 reviews
51 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed March 8, 2015

We stayed here for a couple of nights while in Jeju and the location is superb. There are different restaurants, cafes and shops nearby. The room is very modern and sleek. Breakfast is included in our room and there is a wide selection of food items. Staffs are very helpful when it comes to directions and when we asked where... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed in the Hotel Lotte for a week in December 2014 to attend a conference. The location is within a tourist resort area, with several other hotels, a great beach and the Cheyonjeyeon waterfalls within walking distance. As an earlier reviewer accurately stated, the hotel is a mix of Disney and Vegas, a bit garish in places (e.g. the... More 

Was this review helpful? Yes 2
Orbassano, Piedmont, Italy
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2015

Yeah,very nice place. I'm a world traveller and I have to say that it's not so fantastic and unique but anyway is a lovely place and that's the important thing. It's quite expensive bein honest,but as I have said is very nice.

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lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Stefano D Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay.... More 

Hong Kong, China
Top Contributor
85 reviews 85 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed in this hotel for 6 nights when I attended a conference in December. As it was low season with conference discount, the room rate was rather reasonable given the very high standard of this hotel. I envisage that this hotel will still be packed with tourists in the summer and autumn even the room rate is much higher.... More 

Was this review helpful? Yes 2
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Caveman Lee Thank you for choosing Lotte Hotel Jeju and taking your valuable time to share your experience. All of us at the hotel are very happy to hear you enjoyed your stay with us. Your review is great encouragement for all of our staffs, and it highly motivates us to improve our service for our regular guest like... More 

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