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Lotte Hotel Jeju

5.0 of 5 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
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Lotte Hotel Jeju
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Lotte Hotel Jeju
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296 reviews from our community

Traveler rating
    151
    107
    23
    11
    4
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84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Dutch first
  • English first
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English first
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Shah Alam, Malaysia
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here with 2 small children in November 2014. Weather was fantastic. We got a twin room #478 which was quite close to windmills but really farrr from the reception. However the room was spacious, clean and the beds were really comfy. The balcony was large with patio chairs and got a great view of the windmills and pool area.... More

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Seoul, South Korea
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room was large and comfortable with a nice view of the ocean.... except for the huge windmills that block part of the view. I did not realise I was in the Netherlands. Sadly there is also a huge fake waterfall, between the waterfall and the loud music it is impossible to hear the ocean. Such a beautiful natural setting... More

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear keith s Greetings from Lotte Hotel Jeju. Thank you in advance for your comment about us at Trip Advisor. We were really glad to have your opinion such as well-worked service, amenities and breakfast as well. Our breakfast is really nice quality and we always check freshness and try more menus for our guest's taste. Hope to meet you... More

Hanoi, Vietnam
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 3, 2014

We were really looking forward to seeing Jeju and staying at a Lotte resort. For our family of 5 we were comfortable in 2 spacious double rooms (one king and twin, other queen and twin) situated next to each other on the 9 th floor. Despite connecting doors between the rooms we were not allowed to open them. The resort... More

Was this review helpful? Yes 2
Scotland
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 29, 2014

As much as this hotel is grand and showy on the outside, the rooms are below par with stained carpets and aged fixtures and fittings. The rooms are a good size and the staff are all polite and friendly and the views are lovely. The main problem I had with the hotel however is that it is in a really... More

Was this review helpful? Yes 3
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

The rooms are spacious and the one I had (910) had an excellent view. The air-conditioner is old, not too loud but very ineffective, it could not cool the room properly. The refrigerator makes a lot of noise, but can be switched off. Food is really excellent, but very expensive. The setting is done very well and the garden is... More

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Ted G We appreciate you for taking your valuable time to review our hotel on Tripadvisor.com. We will keep try our best to provide the best service for our guests so that all of you can satisfy after your stay. You might think the cost of staying at Lotte Hotel Jeju is high, but we are trying our best... More

Perth, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 4, 2014

Yes, that's how much I loved it. Lotte Hotel has everything you want and need in there. There is even Hello kitty rooms on the fifth floor. There is a casino, shopping centres (best prices for Chanel in South Korea) and really superb restaurants. There is also Volcano Show on the swimming pool and the fires are really hot from... More

Was this review helpful? Yes 3
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Lydia A We appreciate you for choosing Lotte Hotel Jeju and for taking your valuable time to leave the comment about us. We are really glad to have your great experience. It brings us a huge smile and we will keep it up. As you mentioned, well-trained staff always try to do the best. Hope to welcome you soon... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Stayed at the Lotte Resort last year on business and was literally blown away by the grandeur of the place. It is a luxury resort with amazing pools, beautiful rooms, great views, and wonderful service. Yes it's a little on the expensive side, but you do get what you pay for. You're definitely not left disappointed by the experience. Maybe... More

Was this review helpful? Yes 1
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Chris s Thank you for sharing your experience on Trip Advisor. All of us at the hotel are glad to hear that you enjoyed your stay with us. Lottehotel are happy to serve our guests with well-equipped rooms and hotel facilities. I appreciated for your review of Lotte Hotel Jeju and please visit us again in the future. Best... More

Singaporean in Shanghai
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed in the hotel for 6 days, really good hotel. Yes, its expensive but the experience for the family was special and made it totally worthwhile. Highlight for us was the heated outdoor pool, its such a great experience to be in the pool in the evening and night, in warm water when the temperature around us was very cool,... More

Was this review helpful? Yes 2
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Dear Arthura33 Thank you for choosing Lotte Hotel Jeju during your recent visit to Jeju. All of us at the hotel are glad to hear that you enjoyed your stay with us. Lottehotel are happy to serve our guests with well-equipped rooms and hotel facilities. I appreciated for your review of Lotte Hotel Jeju and please visit us again in... More

Beijing China
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014

free shuttle bus can bring you to the hotel. there is a duty free store in the hotel and you can get everything you want in it. swimming pool is great, the kids like it very much. good location, can go to the interesting sites by walking.

Was this review helpful? Yes 3
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Thank you for sharing your experience on Trip Advisor. We are really glad to have the comments about our facilities and location. It helps us to improve the service and also encourage our hotel. Lotte Hotel Jeju is expecting you to visit us soon once again. Thank you. Best regards Lotte Hotel Jeju More

Nanoose Bay, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 4, 2014

It is pretty expensive - One night stay comes to almost $300 tax and service included , BUT - it is realy good place with fantastic seaside location, parks , pools , amizing watefall and what ever ... Pretty good access to the airpport ( 30-40 min bus ride ) . Average room service dinner comesto $ 70 ( just... More

Was this review helpful? Yes
lottehoteljejuCRM, Manager at Lotte Hotel Jeju, responded to this review

Dear Alexander G We appreciate you for choosing Lotte Hotel Jeju and for taking your valuable time to leave the comment about us. It was great to read your comment about service,facilities and staffs. At the moment we are putting more effort to serve the customer best service. Again, thank you for staying with us and all of us at... More

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Additional Information about Lotte Hotel Jeju

Address: 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju-do 697-808, South Korea
Phone Number:
Location: South Korea > Jeju-do > Seogwipo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lotte Hotel Jeju 5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Lotte Hotel Jeju City
Lotte Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do

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