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Hyatt Regency Jeju

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114, Jungmungwangwang-ro 72 beon-gil, Seogwipo, Jeju-do 697-130, South Korea
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Hyatt Regency Jeju
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Hyatt Regency Jeju
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321 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (321)
  • Mar-May only
    (74)
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    (109)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (43)
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Good: - excellent service - great location over looking the ocean - lots of restaurants near by -15-20min on foot. The bad: - hotel rooms are old and in need of renovations - guest room smelled of sewage and mildew - over priced for the quality of rooms

Was this review helpful? Yes 1
HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking your valuable time to give us your comments on Trip Advisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your kind words regarding the hotel overall and especially your praise for our service, facilities and atmosphere. We look forward to welcoming you back to... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this place is romantic. near to beach with a wonderful view. not noisy compare to those in town. hotel's lobby are big and stunning! rooms are great/comfortable with nice toilet. big balcony. staffs there are wonderful. 80% of them speak English. nothing much at around the hotel. but if u are able to walk 15mins, you can get to 7-11... More 

Was this review helpful? Yes 1
HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking your valuable time to give us your comments on Trip Advisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your kind words regarding the hotel overall and especially your praise for our service, facilities and atmosphere. We look forward to welcoming you back to... More 

Irvine, California
Top Contributor
85 reviews 85 reviews
56 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the best hotels in Jeju. I stayed for two nights, which was almost perfect. The room (single) was a bit small from american standards. Furniture in the room showed the time, but was well maintained. The lobby atrium was quite impressive. The ocean garden was beautiful. Walking the shore trail in the morning was very relaxing.... More 

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HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking your valuable time to give us your comments on Trip Advisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your kind words regarding the hotel overall and especially your praise for our service, facilities and atmosphere. We look forward to welcoming you back to... More 

ipoh, malaysia
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015

we stayed here in Oct 2014 for 3 nights. very glad to have to chosen the ocean view room as the view was spectacular - so much so we were taking photos(at the balcony) almost immediately when we check in to the room . good size room and bathroom . everything is clean but i feel that the tiles around... More 

Was this review helpful? Yes
HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking your valuable time to give us your comments on Trip Advisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your kind words regarding the hotel overall and especially your praise for our service, facilities and atmosphere. We look forward to welcoming you back to... More 

Province of Monza and Brianza, Italy
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

Me and my wife have been there for 4 nights, it has been a real good stay, the room was really big, maybe the style was too classic but everything was nice and in excellent conditions, also the bathromm was big enough and well cleaned, the balcony with a small table and two chairs is really nice to enjoy the... More 

Was this review helpful? Yes
HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking your valuable time to give us your comments on Trip Advisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your kind words regarding the hotel overall and especially your praise for our service, facilities and atmosphere. We look forward to welcoming you back to... More 

Senior Contributor
38 reviews 38 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 19, 2015

It takes about 1 hour to get to the hotel as it's located on the other side of the city. There are many other major resort chains in the area at which this hotel is located. This hotel is one of the nicest I've ever stayed at! Upon arrival and walking into the lobby, it's a pretty view, you'll feel... More 

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HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your very kind comments regarding the hotel and atmosphere overall. I have also noted your comments as far as the rooms are concerned. Please note that several areas, such as our Regency Club Lounge and Executive Suite, have just been... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

This was the best hotel i've been in my entire life.. we took the ocean view room and it was really spectacular!! If i go back to the beautiful Jeju again, i will definitely stay in this hotel We had an amazing tour guide as well, we have never been with someone like him.. these were the reasons that made... More 

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HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor. We were pleased to read that you had an enjoyable and memorable stay, and we would like to thank you for your very kind comments regarding the hotel. We look forward to welcoming you back to Hyatt Regency Jeju again soon. Should you you require any further assistance,... More 

Sydney
Top Contributor
59 reviews 59 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 22, 2014

Need to be in Jeju for business twice a year but till this point had only flown in for the day then carried on to my next port of call. So as a first time sleeper I was booked in here as my clients are nearby. For those who don't know it takes about an hour in a cab to... More 

Was this review helpful? Yes
HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your very kind comments regarding the hotel, especially your comments regarding the view and overall atmosphere. We also noted your comments regarding the rooms. Please note that several... More 

Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Stayed for 2 nights at this hotel but felt that the rooms are old and really need a renovation. Quite far from any where else but near the beach. As it's really cold we did not even go to the beach. Breakfast option is limited as well. Expected from from a big name like Hyatt.

Was this review helpful? Yes 1
HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I was disappointed to read that your overall stay was not a pleasant one, especially as far as your breakfast and room experiences were concerned. Please accept my most sincere apologies and please trust that your comments have been shared with the concerned divisions to ensure they are... More 

Jakarta
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed December 3, 2014

Negative : - old and dirty furniture...the cupboard door is broken...the carpet and sofa were not clean, smokey room although we had requested for non smoking room. And the worst is the toilet rim was dirty...you can see black mold growing on the inner side of the toilet bowl :( furniture and room wise is worse than a 3 star... More 

Was this review helpful? Yes
HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I was disappointed to read that your overall stay was not a pleasant one, especially as far as your room experience was concerned. Please accept my most sincere apologies and please trust that your comments have been shared with the head of our Rooms division to ensure they... More 

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