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Hyatt Regency Jeju

4.5 of 5 114, Jungmungwangwang-ro 72 beon-gil, Seogwipo, Jeju-do 697-130, South Korea
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Hyatt Regency Jeju
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Hyatt Regency Jeju
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • Chinese (Simplified) first
  • English first
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Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights at this hotel but felt that the rooms are old and really need a renovation. Quite far from any where else but near the beach. As it's really cold we did not even go to the beach. Breakfast option is limited as well. Expected from from a big name like Hyatt.

Was this review helpful? Yes 1
HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I was disappointed to read that your overall stay was not a pleasant one, especially as far as your breakfast and room experiences were concerned. Please accept my most sincere apologies and please trust that your comments have been shared with the concerned divisions to ensure they are... More 

Jakarta
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago

Negative : - old and dirty furniture...the cupboard door is broken...the carpet and sofa were not clean, smokey room although we had requested for non smoking room. And the worst is the toilet rim was dirty...you can see black mold growing on the inner side of the toilet bowl :( furniture and room wise is worse than a 3 star... More 

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HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I was disappointed to read that your overall stay was not a pleasant one, especially as far as your room experience was concerned. Please accept my most sincere apologies and please trust that your comments have been shared with the head of our Rooms division to ensure they... More 

HK
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 4, 2014

It's located at the southern part of the island right next to sea. The must visit is the outdoor area that oversee the beautiful seaview. It's great for photos. I think it was a filming set for a Korean drama before. Hotel is quite far from the airport/Jeju city, around 45 mins if you rented those tiny korean cars with... More 

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HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. We were pleased to read that you had an enjoyable and memorable stay. We would like to thank you for your very kind comments regarding the hotel overall and in particular for your comments about our location and concierge services. I have also noted your comments regarding the... More 

Perth, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 4, 2014

Remotely located. Quite a long drive to attractions and town. Very old hotel. Badly in need of refurbishment. Do NOT ask for traditional rooms. Beautiful hotel lobby with indoor pond and tiny waterfalls. Quite near the golf course but should not walk there with golf clubs - take a cab. But, if I went back to Jeju again, I would... More 

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HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I was disappointed to read that your overall stay was not a pleasant one, especially as far as our location was concerned. Please note that several areas, including our Regency Club Lounge and Executive Suites, are in the process of being renovated and that more room renovations are... More 

singapore
Top Contributor
113 reviews 113 reviews
47 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 30, 2014

Based on the excellent service I received from the Concierge desk and the scenic Cliffside location, I am giving this hotel a good rating despite the tired rooms. The bedroom is quite acceptable apart from the extremely soft and flat pillows and sparse furniture. It was a struggle to eat our room service breakfast in the balcony (we stayed in... More 

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HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. I have noted both your positive and negative comments. Please trust that they will be shared with the concerned divisions to ensure they are addressed. Please note that several areas, including our Regency Club Lounge and Executive Suites, are in the process of being renovated and that more... More 

Gothenburg, Sweden
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2014

We booked to stay at the Hyatt Regency because it looked like a brilliant hotel and the location seemed great. We weren't wrong. We cycled over 1100 road from Jeju (we picked bikes up after we landed) and when we arrived we were hot, sweaty, and tired. The staff rushed to help us off our bikes and carried them for... More 

Was this review helpful? Yes 1
HyattRegencyJejuH, General Manager at Hyatt Regency Jeju, responded to this review

Thank you for taking the time to extend your feedback on TripAdvisor. We were pleased to read that you had an enjoyable and memorable stay. I have noted your suggestions about the few areas for improvement, which will be shared with the concerned divisions. Your patronage and loyalty to Hyatt® hotels is truly appreciated at Hyatt Regency Jeju. Your feedback... More 

Honolulu
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 21, 2014

Hyatt Jeju was the best hotel 30 years ago. The hotel charges over $200 but it feels more like a cheap motel. The hotel is getting old, tired and badly managed. The bed was cricky and uncomfortable. The linens were old and abrasive. The washroom is very small and the toilet backed up several times. The ceiling is very low... More 

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Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 17, 2014

this is a very nice hotel, i would give it a personal 4 out of 5 stars because; -it is in a nice location close to the ocean -it has its own private beach! -most rooms have a view of the ocean, the north-facing rooms still have a nice view of the mountains -it has a wrap-around outdoor swimming pool... More 

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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

So glad we didn't opt for those fancy hotels in Jeju. Our selection of Hyatt was based purely on price, so we didn't expect much... And were we surprised!!!! This is truly the only beachfront hotel in Seogwipo JEJU.. What a fantastic team of support staff.. The sales rep, the housekeeping and front desk staff and above all the so-very... More 

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Downers Grove, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2014

The lobby and pool area of the hotel are very nice and pleasant but the guest rooms are run down, wall paper peeling of the walls, dirty/stained carpets as well as window treatments and bed skirt. Entertainment center cabinet falling apart. Air conditioning not cooling the room - we had a set for 15 C degrees and it was still... More 

Was this review helpful? Yes 1
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Additional Information about Hyatt Regency Jeju

Address: 114, Jungmungwangwang-ro 72 beon-gil, Seogwipo, Jeju-do 697-130, South Korea
Phone Number:
Location: South Korea > Jeju-do > Seogwipo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Jeju 4.5*
Number of rooms: 223
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Also Known As:
Hyatt Regency Jeju Hotel Seogwipo
Hyatt Regency Seogwipo
Hyatt Regency Hotel Jeju
Hyatt Jeju City
Hyatt Regency Jeju Seogwipo, Jeju-Do
Hotel Style:
#2 Spa Hotel in Seogwipo
#3 On the Beach Hotel in Seogwipo
#3 Luxury Hotel in Seogwipo

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