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BEST WESTERN Premier Incheon Airport

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48-27, Gonghang-ro 424beon-gil, Jung-gu | International Business Center, Incheon 400-719, South Korea
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BEST WESTERN Premier Incheon Airport
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BEST WESTERN Premier Incheon Airport
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233 reviews from our community

Traveler rating
    21
    68
    82
    42
    20
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25
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92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • French first
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Las Vegas, Nevada, United States
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arriving in South Korea after many hours of solo travel I was pleased to take the airport shuttle to this nearby property, to be able to check in easily, communicating in English with the front desk staff, and feeling safe in a new location. After meeting friends who were also staying at this hotel we asked the front desk for... More 

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Bratislava, Slovakia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent there our one night stopover during way back to home. Due to the fact that we had to wait for our connection flight our stay was paid by air company we traveled with (dinner and breakfast included). Room was spacious with big and comfortable bed, clean with adequate furniture. Wi-fi is free and it is also in the... More 

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Minneapolis, Minnesota
Top Contributor
161 reviews 161 reviews
14 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think the moniker "adequate for transit" sits this hotel nicely. It is comfortable, quiet with a decent breakfast. As is often the case with ariport hotels there wasn't much time to check out the amenities, but they appeared minimal. The only "spa" they really had was a massage service. There was no sauna. There was an exercise room but... More 

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Stephen P We would like to thank you taking time to share your recent experience with us. We are happy to hear that you are satisfied with our hotel. And we apologize about some other problems, we are trying to improve the hotel quality. Thank you for your feedback and we promise to provide better service when you visit... More 

Taipei, Taiwan
2 reviews
3 of 5 stars Reviewed 2 weeks ago

they have space to improve the english communication skill and the service. For each question, I have to wait for staff to react and check, even for airport bus schedule. and the service could be more friendly and smooth.

Review collected in partnership with Best Western

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Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pros: 5 minutes from airport. Reasonably clean. Decent bed. Cons: Disorganized shuttle service. Hotel does not bother to have sign up sheet nor head count. Were told the time to board the shuttle but almost missed our plane due to overpacked van with suitcases occupying seats. A kind airline crew gave up her seat for me while others who had... More 

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Travelers are raving about these Incheon hotels

Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel is good. Very near the Incheon airport. Somewhat generous in space of the room. I noticed that there is a step between the door entrance and the room. Its somewhat unusual for me. I did experience that I stubble on the floor since I'm not expecting any step/elevation on the floor. Its also challenging for... More 

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Portsmouth, England
Top Contributor
59 reviews 59 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is very dated in décor but the rooms were comfortable once you could get the key card to fit in the door and open it! The restaurant is not very exciting, there is no bar and there are no particularly enticing alternatives nearby.

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Hong Kong, China
Top Contributor
121 reviews 121 reviews
72 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let's start by saying its a best western. The rooms are clean but dark even with all lights on. The bed was horrible along with 4 pillows that were too hard as well. The bathroom is clean but the shower head will not stay high enough to take a good shower. It is height adjustable but slides down on its... More 

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Newark
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

Good shuttle service from number 14 stop at the Arrivals terminal of the airport, but I prefer to walk. to walk go through the train station and exit right and cross under the elevated road then walk straight on the sidewalk bicycle path until you pass the Hyatt and then see the Best Western on your right hand side.

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Lawrence P We are sincerely appreciative that you have stayed with us and valuable comments. We would like you to consider to visit us again and we will commit all our efforts to improve the service quality in your next visit. We are looking forward to hearing from you. Thank you so much. Best regards, T G Kim /... More 

Daejeon, South Korea
Top Contributor
55 reviews 55 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 9, 2015

I recently completed a one night stay at the Best Western Premier Incheon Airport. While extraordinary convenient to the airport, the overall quality and condition of the hotel are simply adequate and quite undeserving of the hotel's "Premier" moniker. ROOM I stayed in a Deluxe Twin Room that was in mediocre condition: non-functioning lights, broken hair dryer, non-functioning outlets, et... More 

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Keane N We are sincerely appreciate that you have stayed with us and valuable comments. First of all, We sincerely apologize for the inconvenience of room condition during your stay on that day. As per your valuable comments, However we are committing all efforts to maintain room condition. we would like to inform that we will improve this kind... More 

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