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BEST WESTERN Premier Incheon Airport

48-27, Gonghang-ro 424beon-gil, Jung-gu | International Business Center, Incheon 400-719, South Korea
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1 room 1 adult
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BEST WESTERN Premier Incheon Airport
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300 Reviews from our TripAdvisor Community

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NC
Level Contributor
259 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed yesterday NEW

I chose this property for its proximity to the airport since Incheon is so far from the center of Seoul and I had a morning flight. It was a cold and blustery night when I arrived. The staff had disabled some of the doors in what I guess was an effort to keep the cold air from coming straight into... More 

Helpful?
Thank awaxy
Sundsvall
Level Contributor
71 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed 1 week ago

Oooh. First of all I chose the hotel nearest the crowded airport. Turned out to be this overpriced hotel. Room is rather small. Once you open the door you will feel the intense smell of smoke. Toilet is tiny. Room is rather dark due to strange lightning system. Walls are rather thin. You may hear people talking or sneezing :-)... More 

Helpful?
Thank tretjak
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Travelers are raving about these Incheon hotels

Brussels, Belgium
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The airport of Incheon is far from Seoul downtown and the traffic is intense. As my flight was early in the morning I decided to have my last night in Seoul close to the airport. This hotel is very good for this purpose and offers a free shuttle between hotel and departures (however, every 30 minutes at best). Positive: spacious... More 

Helpful?
Thank Didier D
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Grenoble, France
Level Contributor
146 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Massive hotel with 30 minutes turnaround shuttle at night time long when freezing cold in Korea -12celsius when I was there. Aging rooms, deco old fashioned, too large and too inpersonal, very lonely welcome drink where they provide the most basic beer... And the list is long of what make you feel far from home and treated as a number,... More 

Helpful?
Thank Djaypee38
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

All Over...
Level Contributor
113 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here last August of 2015 and did not have a memorable review; however, I decided to give it another try and booked a night here in January 2016 while being in transit. My second stay was much better. The beds seemed softer, and most importantly there was a shower stall in my bathroom rather than the very high... More 

Helpful?
Thank shate
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Czech Republic
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is not a family hotel (as we were informed by reception). It took some time to locate a baby crib, but this was finally solved. Restaurant is very basic. A lot of transit passengers seemed to be pushed here by Korean airlines. The rooms are clean and adequate, just dated and in need of an upgrade. The Hyatt is... More 

Helpful?
Thank Fergontour
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Valuable Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Gold Coast, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Stayed here for a stopover in December. Once we finally found our way out of the airport, the hotel was only a short shuttle service from the airport and vice versa which is really convenient. As we didn't get to venture around South Korea, the rooms make you feel like you are and have a good ambience about them. A... More 

Helpful?
Thank RMandJS
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear,RMandJS I would like to thank you for leaving valuable feedbacks for our hotel on behalf of all our team during your stay with us here. We will keep on committing all our efforts to enhance the quality of service and facilities; not only to meet the guest's needs, but also to go an extra mile further than our valuable... More 

Louisville, United States
2 reviews
5 of 5 stars Reviewed December 29, 2015

We stayed at Grand Hyatt on the first night we arrived at the Incheon airport. That hotel was nice and the shuttle bus frequency is every 15 min, but you have to pay for all the services. Then on the way back to the Incheon airport, we decided to stay at Best Western instead. We got a premier room just... More 

Helpful?
Thank Chin N
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear,Chin N I would like to thank you for leaving valuable feedbacks for our hotel on behalf of all our team during your stay with us here. We will keep on committing all our efforts to enhance the quality of service and facilities; not only to meet the guest's needs, but also to go an extra mile further than our... More 

Ulaanbaatar, Mongolia
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

We have tried 5 different hotels on our long layovers at Incheon and this is the only one that is close, comfortable, with "normal " western amenities and room set up. They also have a free shuttle on the hour but if you come after midnight it's only a 5,000 won ride ($5.00) plus you can arrive late and check... More 

Helpful?
Thank 96044UB
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear,96044UB I would like to thank you for leaving valuable feedbacks for our hotel on behalf of all our team during your stay with us here. We will keep on committing all our efforts to enhance the quality of service and facilities; not only to meet the guest's needs, but also to go an extra mile further than our valuable... More 

Incheon, South Korea
1 review
5 of 5 stars Reviewed December 22, 2015

Great staff and stay. Very clean facilities and room. I am happy to say that the customer service was impeccable and would highly recommend this hotel. The restaurant for dinner was great and I received a complimentary side. Complimentary internet was a bonus. Pleased to stay here again if needed.

Review collected in partnership with Best Western

Helpful?
Thank Katherine S
PremierIncheonAirp, 제너럴 매니저 at BEST WESTERN Premier Incheon Airport, responded to this review

Dear,Katherine S I would like to thank you for leaving valuable feedbacks for our hotel on behalf of all our team during your stay with us here. We will keep on committing all our efforts to enhance the quality of service and facilities; not only to meet the guest's needs, but also to go an extra mile further than our... More 

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