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All 77 Incheon hotels

BEST WESTERN Premier Incheon Airport

3.5 of 5 Hotel   |   2850-4 Unseo-Dong, Jung-Gu | International Business Center, Incheon 400-719, South Korea
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Ranked #22 of 77 Hotels in Incheon
A recent review
4 of 5 stars reviewed 1 week ago
err_13 Quezon City, Philippines
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190 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Quezon City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for only one night on arrival date. Our room is clean & toiletries is good enought. The aircon is not cool; thus I was not able to get a good sleep from our Manila to Incheon. The breakfast is good enough. As I always say: I am always a traveller on budget. My primary concern on all my... More

Was this review helpful? Yes 1
Stephenville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel because it was close to the airport, won't stay there again, broken furniture in my room, no face cloths, no soap or shampoo in the dispensers. It's basically a transit hotel for air crew, and doesn't cater for the discerning traveller.

Review collected in partnership with Best Western

Was this review helpful? Yes
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear Chris T We are sincerely appreciative that you have stayed with us and valuable comments. First of all, We sincerely apologize for the inconvenience of room condition during your stay on 5 September. As per your valuable comments, However we are committing all efforts to maintain room condition and cleanliness, etc. we would like to inform that we will... More

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Bed as hard as a rock. Breakfast very limited. Room AC seems to be stuck on 22 deg C no matter how I adjust it. Too warm and very uncomfortable. Too expensive for what you get. Nice staff, but overall you should avoid this one.

Was this review helpful? Yes 1
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, patrickmeyer We would like to thank you taking time to share your recent experience with us. However, we are sorry for the inconvenience. We will check the problems that you are mentioned and we will fix right away. Thank you for your feedback and we promise to provide better service when you visit again. We thank you once again... More

Osaka, Japan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

was stayed on last july, 31 only for 1 night before continue our journey. our room was so dirty, smell bad, the air con didn't work well, they forgot to clean the trash can from last guest and the neighbor sooo noisy. they didn't vacuum clean the room, the carpet so dirty.

Was this review helpful? Yes 1
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, nana w We would like to thank you taking time to share your recent experience with us. However, we are sorry for the inconvenience. We will check the problems that you are mentioned and we will fix right away. Once again, we are extremely sorry for the inconvenience. We will inspect the rooms carefully before selling the rooms for... More

Paris
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I spend around 50-70 nights a year in hotels from basic to luxury ones for business depending on choice available. I have been many times in this hotel. And I really felt like I had to say what I think on Internet. So, regarding Best Western Premier ICN Airport: Rooms dirty. Wifi very weak, sometimes not even connectable. Depending of... More

Was this review helpful? Yes 4
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, STEPH75000 We would like to thank you taking time to share your recent experience with us. However, we are sorry for the inconvenience. We will check the problems that you are mentioned and we will fix right away. We will inspect the rooms before selling the room for the guests. And we checked the wi-fi so when you visit... More

uk
Top Contributor
396 reviews 396 reviews
88 hotel reviews
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed July 11, 2014

a short ride by bus, clean and comfortable and helpful staff. I would recommend this place...there seem to be lots of snazzy hotels in incheon airport but why waste your money. This place fits the bill is is fit for purpose.

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, sankes We would like to thank you taking time to share your recent experience with us. We are happy to hear that you are satisfied with our hotel. Our hotel is located in next Incheon International Airport as you mentioned. Thank you for your feedback and we promise to provide better service when you visit again. We are looking... More

San Francisco, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed July 11, 2014

The hotel is near to airport and Air conditioning is horrible. After we all almost fainted in our room, we are transferred to a new room with additional attached AC. This is how we survived the night. Food options for dinner are limited, breakfast spread is good. This hotel is frequented by airline crews, was fun watching Thai airways, Veitnam... More

Was this review helpful? Yes 2
PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Rachel G We would like to thank you for taking time to share your recent experience with us. However, we are sorry for the inconvenience. We will check the air condition problem and we will fix right away. Thank you for your feedback and we promise to provide better service when you visit again. We thank you once again... More

Nottingham
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 10, 2014

Stayed here a couple of times whilst arriving and departing Seoul Incheon airport. Conveniently located about 5 minutes from the airport with a shuttle bus service (Arrivals Floor: Exit 13) to take you to the hotel. I had two different types of room during my two stays - a basic double room and a premier double. Both were fairly clean,... More

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Nottingham We would like to thank you time to share your recent experience with us. We are happy to hear that you are satisfied with hotel room's condition and convenience store which is located In the basement. However, you mentioned several things that you are not satisfied with us. First, air-condition. We will check right away and fix it.... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 8, 2014

needed a quick hotel near airport and this worked well. stayed here 2 nights. staff was friendly and accommodating. and hotel was ok. but carpet was really quite stained and dirty. also the bathroom was TINY. literally unless your 3" tall your knees touch the wall across from you when on the toilet. bed was comfortable.

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, Grant M We would like to thank you for taking time to share your recent experience with us. However, we are extremely sorry for the inconvenience caused. We will check the problem you mentioned (carpet was quite stained and dirty also the bathroom was tiny.) And we will fix right away. We promise to do everything possible to ensure... More

Detroit, Michigan
Contributor
18 reviews 18 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 31, 2014

On my way to Daegu, South Korea, I had to spend an overnight in Seoul. Since my flight was the next morning, it was best to stay near the airport. The Best Western seemed to be a reasonably priced hotel being so close to the airport. First tip, please use Exit 13 when leaving the airport after you leave customs... More

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PremierIncheonAirp, General Manager at BEST WESTERN Premier Incheon Airport, responded to this review

Dear, RoadWarriorPaul We would like to thank you for taking time to share your recent experience with us. We are happy to hear that you are satisfied with our hotel service and facilities. However, you mentioned that the mini-bar was woefully understocked. We are now under consideration to fill up the mini-bar. We promise to do everything possible to ensure... More

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Additional Information about BEST WESTERN Premier Incheon Airport

Address: 2850-4 Unseo-Dong, Jung-Gu | International Business Center, Incheon 400-719, South Korea
Phone Number:
Location: South Korea > Incheon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Premier Incheon Airport 3.5*
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Also Known As:
Best Western Premier Incheon Airport Hotel Incheon
Best Western Incheon
Incheon Best Western

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