We stayed in this hotel on an over night layover at the airport.. We were fortunate that the bus picked us up at the airport promptly. It ran every 20 minutes. Service at the hotel was excellent. Our executive level room was spacious and well appointed. We appreciated the breakfast in the Executive Lounge, especially because the lobby restaurant was... More

There is a shuttle bus to this hotel from the arrivals area in Incheon Airport. It takes 5 mins to get to the hotel. The check-in staff was very polite and even apologized for the short line-up. The housekeeping staff at the hotel was very prompt in answering our call for a malfunctioning air conditioner in the room. Although it... More

I stayed at this hotel on an overnight layover. I have never been to a hotel before which such grace and excellent customer service. Every part of traveling Korean Air was smooth flying. From the time I got off the plane, and boarded the bus to this hotel, I was amazed at the efficiency of the Airline. When I arrived... More

Arrival could not be better. We are ushered into the lobby & immediately assisted through registration. Time taken 7 minutes and we happily enter the generously appointed Double Room. Large,spacious with thought put towards the needs of travellers..... i. pod dock,international electric converter plug ,analogue & digital clock,lots of mirrors and the king size bed...heavenly. Furnishings are scandinavian ashwood with... More

I stay here as part of a Korean airway transit package. As usual the staff are helpful and the rooms excellent. Regular shuttle to the airport an asset. Only complaint would be that instead of eating your evening meal in their lovely Eight restaurant we were served a very indifferent smorgasbord. I guess that is not the hotels fault and... More

I used this hotel a couple of times and I have to say that this is far the best airport hotel ever. I always stay at their Regency Club which has the nicest hotel staff and good choice for either breakfast and dinner. Rooms could be renovated in the near future, but still elegant. I highly recomend the spa and... More

Hyatt at the airport is used by Korean Airlines for overnight stop. Hotel is very well appointed but very isolated. Expect to pay huge taxi rates to go anywhere. A trip to Itawon costs around USD90 via hotel taxi. Otherwise you have to return to the airport to get a regular taxi which is possibly around USD60. Staff are friendly... More

I will keep this post brief. I stayed one night at the Hyatt Regency prior to a flight back to North America. This hotel has no real negatives that I can think of: 1. Service is extremely good (prompt and friendly) 2. Rooms are modern and comfortable. 3. Food and Beverage were excellent. 4. Gym is good. 5. Location (for... More

My family had an opportunity to stay at this hotel for 2 nights during the Christmas and everything was absolutely fantastic. At first I was bit hesitant about staying at an airport hotel but so glad we did. We stayed in Club Deluxe King room (54 sqm) with an unobstructed view of Incheon airport. The room was very large and... More