We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 77 Incheon hotels

Grand Hyatt Incheon

4.5 of 5 Hotel   |   208,Yeongjonghaeannam-ro 321beon-gil, Unseo-dong, Jung-gu, Incheon 400-340, South Korea (Formerly Hyatt Regency Incheon)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Advance Purchase 20% Off
Save Saved
You added Grand Hyatt Incheon to your Saves list
Grand Hyatt Incheon
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
87%
Ranked #1 of 77 Hotels in Incheon
A recent review
5 of 5 stars reviewed 2 days ago
NJCricketer NJ
Write a Review

618 reviews from our community

Traveler rating
    328
    214
    47
    22
    7
See reviews for
107
135
108
211
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
NJ
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here for a short stay but was very convenient - right outside ( less than 10 minute shuttle bus) Incheon airport. The hotel lobby has a nice welcoming feel - a clean refreshing look - not cluttered- the room is spacious with modern amenities and lighting and 'rain head' showers. The breakfast in the dining room was perfect for a... More

Was this review helpful? Yes
Knoxville, Tennessee
Top Contributor
83 reviews 83 reviews
64 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Aside from being close to the airport, the hotel staff goes out of their way to make sure that the guests are well taken care of. From arrival all the way through the stay the staff was attentive to guests needs. The onsite restaurant was great and having a casino onsite allowed for some fun when we didn't want to... More

Was this review helpful? Yes
Jersey City, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Bookended our vacation at this hotel. The absolute best thing about this hotel is the proximity to the airport. A shuttle runs every 15-20min to the hotel and the hotel is apporox. 5-7 min away. If your layover is not long enough deal with getting into Seoul, this place is recommended. The lounge was average for both breakfast and evening... More

Was this review helpful? Yes
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Warm greetings from Grand Hyatt Incheon Thank you for sharing with us your valuable feedback on TripAdvisor. We are most happy to learn that you enjoyed our wonderful facilities. We will continue to provide most exceptional service to all our guests at all times. Thank you once again, and please visit us again in the nearest future and we will... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Overnight stopover en route Australia to USA. Excellent hotel, dinner and breakfast included. Flying Korean Airlines all included. Room very clean with wonderful bedding. Shuttle bus to the airport leaves regularly. Staff very professional.

Was this review helpful? Yes
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you so much for coming back to Grand Hyatt Incheon and we are pleased that you are happy with our facilities and services from the employees. We are rebranded to Grand Hyatt Incheon from September, and expanding the facilities by opening West Tower. We hope to see you again in Grand Hyatt Incheon in near future. Warm regards, Misun... More

UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again I was put up overnight by Korean Airlines on my return to the UK from Australia and lucky to be one of the first guests to use the new West tower. The complimentary buffet dinner was excellent and had varied choices as did breakfast the next morning. Having stayed previously in the East tower I'm surprised by the... More

Was this review helpful? Yes
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Warm greetings from Grand Hyatt Incheon. Thank you so much for your recent stay in Grand Hyatt Incheon and we are pleased to hear you are happy with our facilities and restaurant. We hope to welcome you again in near future. Best regards, Misun Ha Marketing Communications Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

i stayed in this lovely hotel again last week, after already a few stays in the past. Recently, like few weeks ago their new building was inaugurated and it did introduce some flaws. Although i stayed in the old, east tower, they made me unload all luggage in west tower entrance, then to ask my name and make me reload... More

Was this review helpful? Yes
Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent one night (September 4, 2014) on a layover in the West wing, which opened September 1, 2014. I have stayed in the East wing twice. The East wing was opened in August 2003. If possible, I advise staying in the new West wing. From start to finish the staff were superb. Great idea employing young staff. All the... More

Was this review helpful? Yes
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you for your recent stay in Grand Hyatt Incheon. We are very pleased to hear that you are satisfied with our service and facilities and the fact that you had a nice time in the West Tower. We are looking forward to welcoming you back in near future. Warm regards Misun Ha Marketing Communications Manager More

Noblesville, IN
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First of all I booked it as Hyatt Regency and when I got there I found out that they changed it to Grand Hyatt. I have not read other TripAdvisor reviews but I’m sure I’d find mixed ones. The reason being that the hotel has two separate towers, one in serious need of some refresh and the other one ultramodern... More

Was this review helpful? Yes
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Warm greetings from Grand Hyatt Incheon I would like to thank you for taking the time to share your recent experience with us through TripAdvisor. Obviously, we did not meet your expectations and I am therefore very sorry. Your comments and feedback regarding the East tower where you stayed have been duly noted and please rest assured that I will... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always stayed here whenever I travel from the US with Korean Airlines. I love it, the service is great, breakfast buffet is awesome and i always have a great quality of sleep. The room is spacious and clean, the bed is comfortable and within walking distance there is a grocery store worth checking out for. They are building a... More

Was this review helpful? Yes 1
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Warm greetings from Grand Hyatt Incheon. Thank you so much for sharing feedback on TripAdvisor and we are pleased that you are happy with our facilities and restaurant. We hope to see you again in Grand Hyatt Incheon in near future. Best regards, Misun Ha Marketing Communications Manager More

Camano Island, Washington
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Finally a modern-western hotel comes to Incheon. The beds are still rock hard and for some reason these guys will never understand that westerners don't like it but for a night it is quite acceptable. The west tower is the place to be, modern and clean. Puts the old tower to shame.

Was this review helpful? Yes 4
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review

I would like to thank you for taking the time to share your recent experience through trip advisor. I was disappointed to read about your experience that you encountered during your recent visit. Your valuable comments have been duly noted and I will be addressing these issues directly with our House Keeping team. Please accept our most sincere apologies and... More

Owners: What's your side of the story?
If you own or manage Grand Hyatt Incheon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt Incheon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Incheon

Address: 208,Yeongjonghaeannam-ro 321beon-gil, Unseo-dong, Jung-gu, Incheon 400-340, South Korea (Formerly Hyatt Regency Incheon)
Phone Number:
Location: South Korea > Incheon
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Hyatt Incheon 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Priceline, Tingo, Cheap Tickets, Hotels.com, Agoda and Odigeo so you can book your Grand Hyatt Incheon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Incheon Hotel Incheon
Incheon Hyatt Regency
Hyatt Incheon

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (176)
Viewed
Room/suite (48)
Viewed
Pool/beach area (3)
Viewed
Bathroom (13)
Viewed
Hotel & grounds (19)
Viewed
Dining (9)
Viewed
View from room (17)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Incheon with
any amenities