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Grand Hyatt Incheon

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208,Yeongjonghaeannam-ro 321beon-gil, Unseo-dong, Jung-gu, Incheon 400-340, South Korea (Formerly Hyatt Regency Incheon)
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Grand Hyatt Incheon
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Grand Hyatt Incheon
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737 reviews from our community

Traveler rating
    401
    248
    54
    26
    8
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130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (737)
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    (182)
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    (170)
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    (171)
  • Dec-Feb only
    (214)
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great hotel for a stopover at Seoul Airport. Only a 5 min easy transfer by hotel shuttle bus. Grand Cafe was good for breakfast buffet although got busy with a wait for a table. Childs pool and playground was great.

Review collected in partnership with Hyatt Hotels

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Cebu
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel during a layover for my flight to the U.S. I did not expect to be impressed by it. However I am glad that it did. Entering the hotel, it has a modern vibe to it. Check in was brief and efficient. I was extremely thankful since it was at dawn and I was so tired.... More 

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Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have travelled thousands of miles around the world and I must say this Hotel is definitely in the top 5 where we have stayed. The service and surroundings are impeccable, our room is clean & comfortable together with mini bar and snacks. The hotel bus service is on time so no excuse for missing your flight. I would recommend... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I was in transit to China, via KOREAN AIR, with a stop-over in Seoul. I was put up by the airline (much appreciated!) at the G.H.I.----which is 3 minutes by bus, from the main terminal. I was hugely overtired and jet-lagged....and the Hotel provided first-class comfort; quiet; rest; and food.

Review collected in partnership with Hyatt Hotels

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Sydney
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

As one would expect, the Grand Hyatt is well deserving of its five star status. I stayed in the new West wing, which is a beautiful addition to the hotel complex The rooms are large and well appointed and very comfortable The buffet style dining offers a huge selection and is well prepared. The staff are plentiful and helpful and... More 

Review collected in partnership with Hyatt Hotels

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grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you for your resent stay and we truly appreciate you taking the time to share your experience on TripAdvisor. We are glad to read that you enjoyed your stay with us. All of our guests wellbeing and comfort is very important to us, we will continually work towards providing warm and genuine service and exceeding our guest expectations. If... More 

Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the west tower which is very contemporary and well appointed. The hotel staff are very proffessional and couteous. The cafe was actually pretty good for buffet style dining. Very close to the airport with great shuttle service. You can easily take the free shuttle back to the airport and catch the non-stop train to downtown Seoul. One downside;... More 

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grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for valuable feedback. Your comments are extremely important to us as it gives a great motivation and a chance for us to get to know our guests even better and further improve our services. We are extremely pleased that you were able to experience our hotel and had a good stay with us. We will assure... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for a night on April 8 to catch an early flight at nearby Incheon Airport on the next day. This hotel is probably the most "minimal" Grand Hyatt Hotel that I ever come across. Other than being new (the West Tower), couldn't find anything "grand" about this pricy hotel. Room amenities and decor are scant and simple, fixtures are... More 

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Macao, Macau
1 review
3 of 5 stars Reviewed 1 week ago

Very good location, good transportation service. Well trained staff. West Tower is quite new, good to stay there but a bit expensive. One suggestion, please prepare / bring your oral care products when you stay, if you don't want to pay additional for them.

Review collected in partnership with Hyatt Hotels

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grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you for choosing us and leaving such wonderful comments on TripAdvisor. We are happy to read that you had a great stay with us. Please visit us again in the near future, and we will take another great care of your stay. Warm regards, Misun Ha Marketing Communicationa Manager More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I've stayed at this beautiful hotel as it is, in my opinion, a great way to break up the long trip from Brisbane to see my son and daughter in law in London. The facilities are second to none. Next time I'm going to book an extra night, at least so I can visit Seoul.... More 

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grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for sharing your valuable feedback which assists us greatly in monitoring our services and facilities. We are delighted to hear that you had a comforable stay on your trip to London, however we have duly noted your comments in regards to the room. We will ensure to inspect all guest areas more carefully to ensure that... More 

Tel Aviv, Israel
Top Contributor
95 reviews 95 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at the hotel several times before and it was a good hotel, now that they opened the new part it is one of the best places to stay in South Korea, a modern clean hotel with large rooms great simple Korean food and close to the airport.

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grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for sharing your valuable feedback. We are delighted to hear that you considered our hotel for best places to stay in South Korea, and visited us serveral times. If there may be anything we may arrange for you prior to your next stay, please do contact me directly so that I can take personal responsibility of... More 

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