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Sheraton Incheon Hotel

Travelers' Choice award winner
153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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Sheraton Incheon Hotel
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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  • English first
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    (265)
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    (74)
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Seoul, South Korea
Level Contributor
246 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at many, many Sheratons. And list what a hotel should deliver and this might be the best Sheraton I have stayed at - for good value. Service, rooms, restaurants, food, meeting facilities, proximity to local sites....all top, top quality. Wonderfully located close to the Airport. Downside - proximity to Seoul. Highly recommended!

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Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

my take on sheraton incheon? you just need to stay in THAT hotel to experience its awesomeness...it's just a few steps away from the mall, convention center and lovely park. the revolving door is a trademark. best part is the buffet breakfast!

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Sheraton Incheo... H, 고객 담당 매니저 at Sheraton Incheon Hotel, responded to this review

Dear Irene F. Warm greetings from Sheraton Incheon Hotel. Everyday our staff put lots of effort to make our guest's stay more comfortable and memorable and it is honor to hear that you experienced awesomeness with us. Sheraton Incheon Hotel promises you to keep up the good work and sincere hope to welcome you with warm and genuine in near... More 

Singapore, Singapore
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a regular guest of this hotel and am impressed by the level of personalized service they provide. Even after a period of almost a year not staying at the hotel, some of the hotel staff still remember me by name when I checked in and went to the Executive Lounge. The quality of the rooms are good and... More 

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Sheraton Incheo... H, 고객 담당 매니저 at Sheraton Incheon Hotel, responded to this review

Dear Behappyeachday, warm greetings from Sheraton Incheon Hotel. We are delight to hear that you enjoyed your stay with us. Everyday our staff puts lots of efforts to make our guest feel ‘home away home’ and update their knowledge to fulfill guests’ needs. We will make sure to deliver your generous feedback to our staff which will cheer them up.... More 

Jamesville, United States
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for business. The hotel is clean. The staff is friendly. Concierge is helpful. Front desk are ready to help at any time. The hotel is staffed well and there is always someone to help you out. The rooms are modern and spacious, the bed is comfortable. The bathroom is also great, standup shower and bathtub. Breakfast buffet is... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear SouthwoodTruck, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you satisfied with our hotel facilities and service. Everyday our staff puts lots of efforts to make our guest feel ‘home away home’ and update their knowledge to fulfill guests’ needs. Your generous comments on our service will deliver to each department which will make them... More 

Seoul, South Korea
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 23, 2015

Not recommended for those visiting Korea for a limited time, as Seoul will have much more fascinating attractions compared to this new city of Songdo. However, for someone staying in Seoul for a long-term basis and seeking for new attractions, few nights at this hotel would be lovely. Located right near a lake, it provides a nice view. Five stars... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear ColinKang, thank you very much for taking the time to extend your feedback and kind compliment. Your valuable feedback always helps us to improve our service quality. We will deliver your valuable comments to right department and go over the service standard for our improvement. Dear ColinKang, thank you for your feedback again and give us another opportunity to... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed June 13, 2015

Good location, sheraton quality, rooms are wide and good designed, its just opposite of Central Park. You can go to four seasons model of shopping mall in 15 minutes by walking passing through from Park. Also There is some Korean grill restaurant and pubs around hotel.

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Fahri Ç, thank you for staying with Sheraton Incheon Hotel. We are delight to hear that you enjoyed your stay with us along with spacious room. On your next visit please stop by our concierge desk and our knowledgeable staff will be more than happy to assist you with most updated nearby restaurant information. Dear Fahri Ç, thank you... More 

Peoria, Arizona
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 19, 2015

We spent four days at this hotel for business. The room was very comfortable and clean. What set this hotel apart was the outstanding guest service. We were located on the Club level which included a breakfast and hosted cocktail period each day. The staff went out of their way to remember our names and what preferences we had. The... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear magic1128 thank you for staying with Sheraton Incheon Hotel. We are honor to hear that you enjoyed your stay with us along with our comfortable room with view and other facilities. We will definitely deliver your generous comments to Club Lounge staff which will cheer them up. On your next visit please stop by our concierge desk and our... More 

Washington DC, District of Columbia
Level Contributor
87 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 16, 2015

I took the KAL limo bus to this hotel and it took a little over 30 minutes. If traveling light you can get off at one of the first stops (Orakai Hotel) and walk across street instead of riding the complete loop to last stop of Sheraton. I had an Executive Suite facing the nice park in front of the... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Dc2005b, warm greetings from Sheraton Incheon Hotel. We delight to hear that you enjoyed beautiful view from executive suite. However, we regret to hear that our service did not meet your expectation. We will deliver your valuable comments on our room temperature to right department for our improvement. Dear Dc2005b, thank you for your feedback again and give us... More 

Bangkok, Thailand
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 15, 2015

It is located only 50 m from the Convensia and central park. The room is in good size. Basic amenities including soap, shampoo, conditioner and lotion are provided. Surprisingly, toothbrush and toothpaste are available for sell. Breakfast is not impressive, just average.

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear pinyohiso, warm greetings from Sheraton Incheon Hotel. Hope you enjoyed your stay with us along with beautiful Central Park view. Sheraton Incheon hotel promises you to keep up the good work and hope to greet you soon with better service in near the future. More 

London
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed May 5, 2015

This is at this time of writing the only 5 star in this new part of Incheon in South Korea Only 25 mins drive to the airport. We stayed on the 19th floor, club level, we had the best view of Central Park below us.The room was very comfortable, beds and pillows. The bath room had a bath as well... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Diana002, thank you very much for taking the time to extend your feedback and kind compliment. It is delight to hear that you enjoyed your stay with us along with our excellent facilities and comfortable room. When summer comes, the Central Park becomes very colorful and it is a perfect place to relax from your stressful ordinary day. Moreover,... More 

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