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Sheraton Incheon Hotel

5.0 of 5 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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Sheraton Incheon Hotel
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227 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: about 30 min-45 min from Airport and about an hour out of Seoul depending on traffic. Check-in: seamless and pleasant ----Lobby: Clean and bright. Had a maple syrup smell in it. Not sure if it was piped in. ---Elevators: non eventful. ---Room: not bad. Clean and modern. But no chocolate in the min-bar. What's up with that? Desk: suitable... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Drjmr2000_8, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you enjoyed wonderful central park view from our spacious room along with signature Sheraton Sweet Sleeper Bed. On your next visit, please step by our deli shop at FEAST for many sweets. Dear Drjmr2000_8, thank you for your feedback and Sheraton Incheon Hotel looking forward to... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Sheraton Incheon was about half an hour away, by car, from Incheon airport. The flight arrived around 10PM and the road we took looked like a new one as we went through a direct bridge (that's what I remember) from the airport to the hotel. Location is in a quiet area with Lotte Mart about 200 meters from the hotel... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Inaliel79, thank you for staying with Sheraton Incheon Hotel. Every day our staff put lots of effort to make our guest feel ‘Home Away Home’ and we are delight to hear that you felt it along with our fabulous Christmas tree decoration. We will definitely send your warm comments to BENE and other relevant departments which will help them... More 

South Haven, Michigan
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The rooms are large and very comfortable with amazing bathrooms--separate shower, tub, etc., marble floors. Very nice amenities, comfortable bed. Club level lounge has an expansive breakfast. Concierge is very helpful. The only problem I had was that it took me 45 minutes to figure out how to turn the lights on in the room....as I gave up and sat... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear wynterwynd, warm greetings from Sheraton Incheon Hotel. We are glad to hear that you enjoyed our spacious room along with Club Lounge service. On your next visit, please do not hesitate to contact our guest service anytime when you need help and we will be more than delight to support you. Thank you for your feedback again and Sheraton... More 

Burnaby, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Incheon is in a safe neighbourhood, in a quite new suburb of Seoul. The hotel staff are very polite and helpful. The hotel's policy of not cleaning your room if you don't want to is very efficient and, being an environmentalist, I welcomed it; it saves human resources but also water, energy, and detergents from an unnecessary daily use.... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Maria S, thank you for staying with Sheraton Incheon Hotel. We are delight to hear that you enjoyed our spacious room with our green service. As you mentioned, Sheraton Incheon has been build utilizing eco-friendly methods and is the first fully non-smoking and became Korea’s first LEED (Leadership in Energy and Environmental Design) certified hotel. We also run several... More 

Seoul, South Korea
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel just past weekend, end of November. The location is great as it overlooks the Central Park in Songdo-Si. Also it is next to a convention center and a hyper-mart. Just a walking distance away are lots of restaurants, cafes, and apparel shops. We stayed just for the night as a getaway from all the hustles... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear sue k, warm greetings from Sheraton Incheon Hotel. We are glad to hear that you had a chance to enjoy our spacious room and facilities with beautiful Central Park view during your stay. On your next visit, please step by our concierge desk and they will be more than delight to assist you with most updated restaurant and attraction... More 

missoula, montana
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here twice on our way to Bali and China. It is a great hotel. You can check into your room at the hotel and out in the club. The beds are terrific and the location allows you to walk to a great supermarket with food stalls and a restaurant. Next to a convention hall which means it is... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear josephone, warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you had great experience with us. As you mentioned, along with our spacious room, our signature Sheraton Sweet Sleeper Bed is designed to eliminate uncomfortable pressure points that cause tossing and turning to improve your circulation for a good night’s sleep. Moreover, our associates... More 

Seattle, Washington
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property in November. I was impressed by how professional the staffs were. For example, my credit card was frozen for security reason, so I have to check in with cash, front desk staff Ella, went all the way to talk to her supervisor to make an exception for me that I should just pay the room... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Jefferson L, warm greetings from Sheraton Incheon Hotel. We are delight to hear that you had impressive stay with us. We will definitely deliver your generous comments to Ella, Hailley and Herry which will cheer them up to keep up the good work. Dear Jefferson, thank you for your kind comments and Sheraton Incheon Hotel looking forward to welcoming... More 

Houston
Top Contributor
135 reviews 135 reviews
133 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed November 5, 2014

I stayed at this property on my stop over for the trip back to the US. The hotel offers free shuttle transfer to and from the airport so it's quite convenient! Also, it's only a 15 min ride so it's not that far. Right next to the hotel is a supermarket that opens late so you can go shopping there... More 

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Nathantran, thank you very much for taking the time to extend your feedback and kind compliment. Your valuable feedback always helps us to improve our service quality. We are very regret to hear that we could not satisfy you with better service. We will review the service standard once again and make sure this will not be happened again... More 

Philadelphia
Top Contributor
93 reviews 93 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 2, 2014

We stayed one night at this hotel. It was easily reached via the KAL airport limousine. There were a variety of restaurants in the hotel and free Wi-Fi in the lobby. The room was spacious and clean. The bed was very comfortable. The view from the 13th floor gave us a good orientation to the immediate area of the hotel.

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Warm greetings from Sheraton Incheon Hotel. Our signature ‘Sheraton Sweet Sleeper Bed’ along with spacious room is everyone’s favorite and we are more than delight to hear that you enjoyed it with breathtaking view from the large window. Dear Mpollifax, thank you for your generous feedback and Sheraton Incheon Hotel looking forward to greet you soon in near the future. More 

Suwon, Gyeonggi-do, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

I spent only one night on the executive floor with my father after visiting the Korean war Incheon Invasion landings memorial on the small Yongheung-do island. Our room was spacious and clean with no significant problems. The hot spring baths and spa – also clean, quiet - was free as a rooming guest. I did not go to the gym.... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you enjoy your stay with beautiful view from our spacious room. Sheraton Incheon Hotel promises you to keep up the good work and hope to greet you soon in near the future. More 

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Additional Information about Sheraton Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
Location: South Korea > Incheon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Incheon Hotel 5*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#1 Business Hotel in Incheon
#2 Spa Hotel in Incheon
#2 Luxury Hotel in Incheon
#6 Best Value Hotel in Incheon

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