We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Incheon Hotel

Travelers' Choice award winner
153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Incheon Hotel
Professional photos View all
Browse nearby
Sheraton Incheon Hotel
Share an Experience

240 reviews from our community

Traveler rating
    129
    79
    22
    6
    4
See reviews for
19
20
33
134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (57)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (59)
All months
dallas
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is by far the nicest Sheraton I have EVER stayed in. The staff are wonderful and very helpful. Ask for a view of the park bc at night the view is spectacular. the rooms are very large, tub is huge, beds are comfy, wifi is great. There is a French press for the provided coffee and a fridge. Loved... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear camox, warm greetings from Sheraton Incheon Hotel. It is an honor to hear that we are the nicest Sheraton you ever stayed. Everyday our staff puts lots of efforts to make our guest feel ‘home away home’ and update their knowledge to fulfill guests’ needs. We will make sure to deliver your generous feedback to our staff which will... More 

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not much for sight seeing in Incheon but if you are looking for a high class business hotel, this place is good. Rooms are large, modern bathroom, and airy. Good restaurant choices and buffet is nice. Service at the buffet needs some improvement (getting coffee, etc. is slow) but otherwise no complaints.

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Andrew S, thank you for staying with Sheraton Incheon Hotel. Our spacious room with great view is everyone’s favorite and it is delight to hear that you also enjoyed. On your next visit, please step by our concierge then they will be more than happy to assist you with more updated attraction information. On the other hand, dear Andrew... More 

Los Angeles, California
Top Contributor
96 reviews 96 reviews
74 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, this hotel is also called the Sheraton Incheon Airport Hotel. This hotel is not close the airport, its a 20-25 minute taxi ride costing $40-$50 USD EACH WAY. So, this adds about $100 to the room rate you're paying. Keep that in mind as there are nice hotels actually at the airport. This is a large, full-service hotel. The... More 

Was this review helpful? Yes 3
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear mgeolina, warm greetings from Sheraton Incheon Hotel. We regret to hear that we could not meet your expectation. We will definitely go through the service standard again to provide right and better service to our valuable guests. Regarding the transportation, the KAL limousine bus is available from Incheon International airport to our hotel with KRW7,000 (Approx. US$7/ Adult). Please... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 12, 2015

One night stay here in December 2014 after touring Seoul and before a early flight out of Incheon Airport. Location of the hotel is good for Incheon, it is near the train station and has a few restaurants nearby. Airport shuttle to the airport is very convenient and reliable. Was upgraded to an executive suite which is really a very... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Jclia, warm greetings from Sheraton Incheon Hotel. it is delight to hear that you enjoyed you’re your stay with us. However regards on the Breakfast selection we will pass down your valuable comments to Food and beverage department for better service on your next stay. Thank you again for your precious comments and Sheraton Incheon Hotel promises to keep... More 

MARCH
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2015

I found this hotel very clean and modern with very friendly and attentive staff, from receptionist's too the house maids and gym staff. Room is very modern and bed is very comfortable. Highly recommended this hotel to stay in as it's only 20/30 mins tube too downtown Seoul . There are 7/11's close to the hotel as well as bars... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear westhamutdfc, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you enjoyed your stay with our excellent facilities and service. On your next visit, please step by our concierge desk and they will be more than happy to assist you with most updated restaurants and attractions information. Dear westhamutdfc, thank you for... More 

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

I stayed o'night at Incheon on a long haul flight because I have a leg injury and needed to rest the leg. Staff were lovely however, Problem 1: Desk staff gave me incorrect information re the time that I needed to arrive at Incheon airport for my connecting flight on the following day. Staff said 2hrs prior to departure. I... More 

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Pegasus200, thank you for staying with Sheraton Incheon Hotel. We regret to hear that we could not meet your expectation. We will definitely go through the service standard again and make sure to keep updating nearby facilities’ information for our guest needs. Dear Pegasus200, thank you for your valuable feedback and Sheraton Incheon Hotel is looking forward to greet... More 

Timbuktu, Mali
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

Excellent rooms, restaurants and other facilities. Friendly and efficient staff. Good location to local businesses, shops and restaurants nearby. Around 30 minutes to Incheon airport. The food in the restaurants is outstanding. Do not think of Sheraton hotels in the US where you are lucky to get edible food. Here you get very good food

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear abcdefghi, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you satisfied your stay with our excellent facilities and friendly staff. We will keep up the good work to make your next stay more special and looking forward to welcoming you soon in near the future. More 

Creede, Colorado
Top Contributor
289 reviews 289 reviews
82 hotel reviews
348 helpful votes 348 helpful votes
5 of 5 stars Reviewed January 3, 2015

The property was great and the staff was very friendly. It is close to the airport which was great after arriving from a long international flight. Airport bus is easy to use and comfortable (about $15 US) and much cheaper than the taxi ($65 US). The property was very festive for the holidays. Not a great location if you plan... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear ksiddel. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you enjoyed your stay with our service. Sheraton Incheon Hotel promises you to keep up the good work and hopes to greet you soon in near the future. More 

Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 24, 2014

Helpful staff speaking English. Good location if you are on a business trip to Songdo City. Closer to the Incheon International airport. Spacious rooms with a nice bathroom. If you are a Starwood Preferred Guest (SPG) you will be beneficial. Reasonable breakfast but all most the same menu everyday..

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Shaameera, thank you for staying with us. It is very delight to hear that you satisfied with our service and facilities. Our staff puts lots of efforts to learn other language to communicate with our guest easily and make them feel ‘Home Away Home’ and we are glad you also felt it. However, we will definitely deliver your comments... More 

Washington DC
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 11, 2014

Location: about 30 min-45 min from Airport and about an hour out of Seoul depending on traffic. Check-in: seamless and pleasant ----Lobby: Clean and bright. Had a maple syrup smell in it. Not sure if it was piped in. ---Elevators: non eventful. ---Room: not bad. Clean and modern. But no chocolate in the min-bar. What's up with that? Desk: suitable... More 

Was this review helpful? Yes
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Drjmr2000_8, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you enjoyed wonderful central park view from our spacious room along with signature Sheraton Sweet Sleeper Bed. On your next visit, please step by our deli shop at FEAST for many sweets. Dear Drjmr2000_8, thank you for your feedback and Sheraton Incheon Hotel looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

166 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
Room/suite (38)
Viewed
View from room (23)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (11)
Viewed
Dining (1)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Hotel & grounds (30)
Viewed
Dining (20)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question