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Sheraton Incheon Hotel

Travelers' Choice award winner
153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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Sheraton Incheon Hotel
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257 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Peoria, Arizona
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four days at this hotel for business. The room was very comfortable and clean. What set this hotel apart was the outstanding guest service. We were located on the Club level which included a breakfast and hosted cocktail period each day. The staff went out of their way to remember our names and what preferences we had. The... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear magic1128 thank you for staying with Sheraton Incheon Hotel. We are honor to hear that you enjoyed your stay with us along with our comfortable room with view and other facilities. We will definitely deliver your generous comments to Club Lounge staff which will cheer them up. On your next visit please stop by our concierge desk and our... More 

Washington DC, District of Columbia
Top Contributor
88 reviews 88 reviews
85 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

I took the KAL limo bus to this hotel and it took a little over 30 minutes. If traveling light you can get off at one of the first stops (Orakai Hotel) and walk across street instead of riding the complete loop to last stop of Sheraton. I had an Executive Suite facing the nice park in front of the... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Dc2005b, warm greetings from Sheraton Incheon Hotel. We delight to hear that you enjoyed beautiful view from executive suite. However, we regret to hear that our service did not meet your expectation. We will deliver your valuable comments on our room temperature to right department for our improvement. Dear Dc2005b, thank you for your feedback again and give us... More 

Bangkok, Thailand
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is located only 50 m from the Convensia and central park. The room is in good size. Basic amenities including soap, shampoo, conditioner and lotion are provided. Surprisingly, toothbrush and toothpaste are available for sell. Breakfast is not impressive, just average.

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear pinyohiso, warm greetings from Sheraton Incheon Hotel. Hope you enjoyed your stay with us along with beautiful Central Park view. Sheraton Incheon hotel promises you to keep up the good work and hope to greet you soon with better service in near the future. More 

London
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is at this time of writing the only 5 star in this new part of Incheon in South Korea Only 25 mins drive to the airport. We stayed on the 19th floor, club level, we had the best view of Central Park below us.The room was very comfortable, beds and pillows. The bath room had a bath as well... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Diana002, thank you very much for taking the time to extend your feedback and kind compliment. It is delight to hear that you enjoyed your stay with us along with our excellent facilities and comfortable room. When summer comes, the Central Park becomes very colorful and it is a perfect place to relax from your stressful ordinary day. Moreover,... More 

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient if you don't need to be in downtown Seoul - about 20-30 min from Incheon airport . It can take 1-1.5h to get by road from the hotel into main parts of Seoul , so be warned . Very much a business / airline Crew hotel , not much around it , streets deserted . Large Lotte mart about... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear superdin0, thank you for staying with Sheraton Incheon Hotel. Hope you enjoyed your stay with us. On your next visit, please step by our concierge desk and they will be more than happy to assist you with most updated restaurants and attractions information. Dear Superdin0, thank you for your feedback and we are looking forward to welcoming you soon... More 

Puerto Ordaz, Venezuela
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Super cozy hotel, very friendly staff, has an excellent Chinese and Italian restaurants , very comfortable room is well located 20 minutes from the airport, I recommend it 100% definitely be my choice to return to Korea

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Gonzalo M. Warm greetings from Sheraton Incheon Hotel. We are very delight to hear that you enjoyed your stay with us. We will keep up the good work to make your next stay more special and looking forward to welcoming you soon in near the future. More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2015

I often travel to Korea on business and frequently use the Sheraton Incheon. I have stayed in many Sheraton hotels around the World and generally find the brand really inconsistent. This property however I find very well run. 15 mins from the Airport (KRW88,000 in a hotel car) staff are superb, breakfast is good and varied, wifi works, the room... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear David C, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that we could provide the great service that you really need. Sheraton Incheon Hotel promises you to keep up the good work and looking forward to welcoming you soon in near the future. More 

Metro Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2015

When I packed and checked out, I forgot some things in the room when (swimsuit, cap, goggles, and other swim training equipment, total value 150 USD). I know the swimsuit was hanging in the bathroom, because I made a mental note the night before not to forget it—admittedly, that didn't quite work. The training equipment was in a light sports... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Vinonobile88, Warm greetings from Sheraton Incheon Hotel. Thank you for visiting Sheraton Incheon Hotel. We would sincerely like to apologize for the inconvenience and disappointment which you experienced during your visit. However, it was real pleasure talking with you today. Your valuable feedback always helps us to improve our standard of service quality and we took your comments sincerely... More 

Houston, Texas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

What a great hotel! My only regret is my business trip allowed for only 1 night at this Sheraton. Absolutely stunning rooms that have everything you'd want with a gorgeous nighttime or daytime view. The room is very comfortable and clean and the bed was an absolute delight. A great work out room made for a vigorous exercise session followed... More 

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear TravelinSteve2013 , thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you satisfied your stay with our excellent facilities and our cozy room. We will keep up the good work to make your next stay more special and looking forward to welcoming you soon in near the future. More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

I spent 5 weeks living at this hotel last year during the Incheon Asian Games so feel I am in a good position to review it. The bedrooms, restaurants, Club Lounge and public areas are what you would expect from a 5 star property however what sets this hotel apart in my opinion is the service. What wonderful staff...from the... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Linda F, warm greetings from Sheraton Incheon Hotel. We are very delight to hear that you enjoyed your stay with us. Everyday our staff put lots of effort to make our guest feel ‘home away home’ and we are more than delight to hear that we could satisfied your needs. Dear Linda F, Sheraton Incheon Hotel promises you to... More 

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