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All 68 Incheon hotels

Sheraton Incheon Hotel

5.0 of 5 Hotel   |   153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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85%
Ranked #2 of 68 hotels in Incheon
A recent review
5 of 5 stars reviewed 5 days ago
Maenaddassi Amman, Jordan
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174 people have reviewed this hotel

Traveler rating
    102
    46
    16
    6
    4
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15
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93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Amman, Jordan
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is confirmed my perception regards sheraton chain It is really , an excellent hotel Good rooms with very good space and huge room area Very delicate services in the room Outstanding local and international options for breakfast Outstanding italian Restrurant Speedy internet and free of charge in the public area and with reasonable cost in the room As... More

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Maenaddassi, Warm greetings from Sheraton Incheon Hotel. Thank you for sharing your experience. We are very glad to hear that you had a wonderful stay with our restaurant and room. Our associates are always trying to provide the warm and connected service during your stay. Also your precious comment will helpful for other guests on the reservation of our... More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is great. Luxurious, clean, modern, quiet and with great amenities. The staff are faultlessly polite and helpful. Room service breakfast was delicious - one of the best room service breakfasts I've had. Bedrooms are spacious and clean with large bathrooms. Only niggly complaints are that the bath is very short (but nice and deep) and the pillows could... More

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear London235. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you satisfied with our facilities and service. Our associates are always trying to do our best in order to provide guests utmost service and we are glad you noticed it. I will definitely send your generous comments to each department for encouragement. Dear London235,... More

Ewa Beach, Hawaii
Top Contributor
176 reviews 176 reviews
158 hotel reviews
389 helpful votes 389 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel loyalty programs being what they are, it is difficult to change. However, I had a need to be in Incheon overnight on my way to Beijing. My hotel brand of choice is not available, and the Sheraton Incheon is the hotel my company does business with. I have been there several times, and it does not disappoint. Although I... More

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Boeing767. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you satisfied with our facilities especially breakfast buffet. We will definitely send your generous comments to our F&B department which will make them to keep up the good work. On your next visit, please do visit our concierge desk and they will happily introduce... More

Fort Worth, Texas
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here overnight on business as an airline crewmember for 24 hours. Had a room overlooking the roof of the convention center which is adjacent to the hotel. It sounded like a front end loader was constantly emptying his bucket on the concrete during construction of some sort. Heavy loud banging on an early Sunday morning during pre-flight rest period... More

Was this review helpful? Yes 6
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear 732Hammer, thank you for staying with Sheraton Incheon Hotel. Your valuable feedback always helps us to improve our standard of service quality and we took your comments sincerely on board. We appreciate with your generous comments with our facilities however, we do apologies as we have not been able to provide the service you expected. Dear 732Hammer, thank you... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our final hotel after a 38 day trip to Australia and New Zealand with a side trip to BKK, PVG, NRT & ICN. Most of our hotels were booked using SPG points. For this Sheraton, we received an excellent room on the 16th floor overlooking the park. The view is spectacular. The room is spacious, clean, well designed,... More

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear WineBuff247, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you satisfied with our spacious room while you stayed. Include our unique restaurants, there are many other great restaurant and bar near our hotel. On your next visit, please do visit our concierge desk and they will happily introduce you more excellent... More

Victoria, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

The staff are professional, friendly and always willing to help when asked. The rooms are very clean and housekeeping staff is quick to fulfill any requests ie.electrical adaptors, etc. Absolute pleasure to stay here in Songdo .

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear biofab, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear your recognition of our staff’s efforts to make our guest feel ‘Home Away Home’. Sheraton Incheon hotel promises you to keep up the good work. Hope to greet you soon in the near future. More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2014

Very briefly (as if I don't do it now, then I'll forget), I'm currently on the 20th floor (Club Room) of the Sheraton. The hotel is new, feels new, is spotlessly clean and is in a brilliant location (especially if you're transiting as I am, with a flight later today). Here's a couple of reasons why I like the property... More

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Ianbatlett1971, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you satisfied with our spacious club room, lounge service and other facilities. Everyday our staff puts lots of efforts to make our guest feel ‘home away home’ and update their knowledge to fulfill guests’ needs. Your generous comments on our service will deliver to each department... More

Top Contributor
106 reviews 106 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 21, 2014

Beautiful rooms, comfortable beds and breakfast included makes this a great place to stay. The breakfast buffet is outstanding. There are many restaurants and bars close by. Try the Korean BBQ place called the Bornga. NW corner of the first building you come to on the way to the river. Real reasonable and great BBQ.

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Smokey1611. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you satisfied with our facilities especially breakfast buffet. We will definitely send your generous comments to our F&B department which will make them to keep up the good work. On your next visit, please do visit our concierge desk and they will happily introduce... More

seymour, tn
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2014

Concierge service was fantastic, hence the excellent review. Plus location from airport was fantastic, very close, shuttle took approximately 5 minutes from airport to hotel. Absolutely would stay there again.

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear hyuall, warm greetings from Sheraton Incheon Hotel. Thank you for your generous comments on our Concierge service. I will definitely pass down your lovely comments which will make them keep up the good work. Dear hyuall, thank you again and Sheraton Incheon hotel welcomes you back in near the future. More

Boston
Top Contributor
53 reviews 53 reviews
24 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed February 17, 2014

Slow elevators. No coffee or breakfast available for less than $35. Slow internet. Overall a real disappointment. I stayed here because I had business in Incheon. It was a very disappointing experience. I hate being ripped off even if it's the client is reimbursing me.

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear RollingStone2, thank you for staying with Sheraton Incheon Hotel and we appreciate your sharing of experience with us. On your next visit please have a chance to use our Link@Airport Package which includes a complimentary wifi, breakfast and one way KAL Limousine ticket for business traveler. We hope this package might suit your needs on your future stay with... More

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Additional Information about Sheraton Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
Location: South Korea > Incheon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 68 hotels in Incheon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Incheon Hotel 5*
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