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Sheraton Incheon Hotel

5.0 of 5 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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Sheraton Incheon Hotel
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232 reviews from our community

Traveler rating
    127
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed o'night at Incheon on a long haul flight because I have a leg injury and needed to rest the leg. Staff were lovely however, Problem 1: Desk staff gave me incorrect information re the time that I needed to arrive at Incheon airport for my connecting flight on the following day. Staff said 2hrs prior to departure. I... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Pegasus200, thank you for staying with Sheraton Incheon Hotel. We regret to hear that we could not meet your expectation. We will definitely go through the service standard again and make sure to keep updating nearby facilities’ information for our guest needs. Dear Pegasus200, thank you for your valuable feedback and Sheraton Incheon Hotel is looking forward to greet... More 

Timbuktu, Mali
Contributor
17 reviews 17 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent rooms, restaurants and other facilities. Friendly and efficient staff. Good location to local businesses, shops and restaurants nearby. Around 30 minutes to Incheon airport. The food in the restaurants is outstanding. Do not think of Sheraton hotels in the US where you are lucky to get edible food. Here you get very good food

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear abcdefghi, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you satisfied your stay with our excellent facilities and friendly staff. We will keep up the good work to make your next stay more special and looking forward to welcoming you soon in near the future. More 

Creede, Colorado
Top Contributor
289 reviews 289 reviews
82 hotel reviews
341 helpful votes 341 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property was great and the staff was very friendly. It is close to the airport which was great after arriving from a long international flight. Airport bus is easy to use and comfortable (about $15 US) and much cheaper than the taxi ($65 US). The property was very festive for the holidays. Not a great location if you plan... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear ksiddel. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you enjoyed your stay with our service. Sheraton Incheon Hotel promises you to keep up the good work and hopes to greet you soon in near the future. More 

Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Helpful staff speaking English. Good location if you are on a business trip to Songdo City. Closer to the Incheon International airport. Spacious rooms with a nice bathroom. If you are a Starwood Preferred Guest (SPG) you will be beneficial. Reasonable breakfast but all most the same menu everyday..

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Shaameera, thank you for staying with us. It is very delight to hear that you satisfied with our service and facilities. Our staff puts lots of efforts to learn other language to communicate with our guest easily and make them feel ‘Home Away Home’ and we are glad you also felt it. However, we will definitely deliver your comments... More 

Washington DC
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 11, 2014

Location: about 30 min-45 min from Airport and about an hour out of Seoul depending on traffic. Check-in: seamless and pleasant ----Lobby: Clean and bright. Had a maple syrup smell in it. Not sure if it was piped in. ---Elevators: non eventful. ---Room: not bad. Clean and modern. But no chocolate in the min-bar. What's up with that? Desk: suitable... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Drjmr2000_8, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you enjoyed wonderful central park view from our spacious room along with signature Sheraton Sweet Sleeper Bed. On your next visit, please step by our deli shop at FEAST for many sweets. Dear Drjmr2000_8, thank you for your feedback and Sheraton Incheon Hotel looking forward to... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 10, 2014

Sheraton Incheon was about half an hour away, by car, from Incheon airport. The flight arrived around 10PM and the road we took looked like a new one as we went through a direct bridge (that's what I remember) from the airport to the hotel. Location is in a quiet area with Lotte Mart about 200 meters from the hotel... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Inaliel79, thank you for staying with Sheraton Incheon Hotel. Every day our staff put lots of effort to make our guest feel ‘Home Away Home’ and we are delight to hear that you felt it along with our fabulous Christmas tree decoration. We will definitely send your warm comments to BENE and other relevant departments which will help them... More 

South Haven, Michigan
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

The rooms are large and very comfortable with amazing bathrooms--separate shower, tub, etc., marble floors. Very nice amenities, comfortable bed. Club level lounge has an expansive breakfast. Concierge is very helpful. The only problem I had was that it took me 45 minutes to figure out how to turn the lights on in the room....as I gave up and sat... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear wynterwynd, warm greetings from Sheraton Incheon Hotel. We are glad to hear that you enjoyed our spacious room along with Club Lounge service. On your next visit, please do not hesitate to contact our guest service anytime when you need help and we will be more than delight to support you. Thank you for your feedback again and Sheraton... More 

Burnaby, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

Sheraton Incheon is in a safe neighbourhood, in a quite new suburb of Seoul. The hotel staff are very polite and helpful. The hotel's policy of not cleaning your room if you don't want to is very efficient and, being an environmentalist, I welcomed it; it saves human resources but also water, energy, and detergents from an unnecessary daily use.... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Maria S, thank you for staying with Sheraton Incheon Hotel. We are delight to hear that you enjoyed our spacious room with our green service. As you mentioned, Sheraton Incheon has been build utilizing eco-friendly methods and is the first fully non-smoking and became Korea’s first LEED (Leadership in Energy and Environmental Design) certified hotel. We also run several... More 

Seoul, South Korea
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed at the hotel just past weekend, end of November. The location is great as it overlooks the Central Park in Songdo-Si. Also it is next to a convention center and a hyper-mart. Just a walking distance away are lots of restaurants, cafes, and apparel shops. We stayed just for the night as a getaway from all the hustles... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear sue k, warm greetings from Sheraton Incheon Hotel. We are glad to hear that you had a chance to enjoy our spacious room and facilities with beautiful Central Park view during your stay. On your next visit, please step by our concierge desk and they will be more than delight to assist you with most updated restaurant and attraction... More 

missoula, montana
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed here twice on our way to Bali and China. It is a great hotel. You can check into your room at the hotel and out in the club. The beds are terrific and the location allows you to walk to a great supermarket with food stalls and a restaurant. Next to a convention hall which means it is... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear josephone, warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you had great experience with us. As you mentioned, along with our spacious room, our signature Sheraton Sweet Sleeper Bed is designed to eliminate uncomfortable pressure points that cause tossing and turning to improve your circulation for a good night’s sleep. Moreover, our associates... More 

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Additional Information about Sheraton Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
Location: South Korea > Incheon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Incheon Hotel 5*
Number of rooms: 321
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Hotel Style:
#1 Business Hotel in Incheon
#3 Luxury Hotel in Incheon
#3 Spa Hotel in Incheon
#5 Best Value Hotel in Incheon

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