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Sheraton Incheon Hotel

5.0 of 5 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
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Sheraton Incheon Hotel
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Sheraton Incheon Hotel
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238 reviews from our community

Traveler rating
    128
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW

Not much for sight seeing in Incheon but if you are looking for a high class business hotel, this place is good. Rooms are large, modern bathroom, and airy. Good restaurant choices and buffet is nice. Service at the buffet needs some improvement (getting coffee, etc. is slow) but otherwise no complaints.

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Andrew S, thank you for staying with Sheraton Incheon Hotel. Our spacious room with great view is everyone’s favorite and it is delight to hear that you also enjoyed. On your next visit, please step by our concierge then they will be more than happy to assist you with more updated attraction information. On the other hand, dear Andrew... More 

Los Angeles, California
Top Contributor
95 reviews 95 reviews
73 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly, this hotel is also called the Sheraton Incheon Airport Hotel. This hotel is not close the airport, its a 20-25 minute taxi ride costing $40-$50 USD EACH WAY. So, this adds about $100 to the room rate you're paying. Keep that in mind as there are nice hotels actually at the airport. This is a large, full-service hotel. The... More 

Was this review helpful? Yes 1
Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear mgeolina, warm greetings from Sheraton Incheon Hotel. We regret to hear that we could not meet your expectation. We will definitely go through the service standard again to provide right and better service to our valuable guests. Regarding the transportation, the KAL limousine bus is available from Incheon International airport to our hotel with KRW7,000 (Approx. US$7/ Adult). Please... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night stay here in December 2014 after touring Seoul and before a early flight out of Incheon Airport. Location of the hotel is good for Incheon, it is near the train station and has a few restaurants nearby. Airport shuttle to the airport is very convenient and reliable. Was upgraded to an executive suite which is really a very... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Jclia, warm greetings from Sheraton Incheon Hotel. it is delight to hear that you enjoyed you’re your stay with us. However regards on the Breakfast selection we will pass down your valuable comments to Food and beverage department for better service on your next stay. Thank you again for your precious comments and Sheraton Incheon Hotel promises to keep... More 

MARCH
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

I found this hotel very clean and modern with very friendly and attentive staff, from receptionist's too the house maids and gym staff. Room is very modern and bed is very comfortable. Highly recommended this hotel to stay in as it's only 20/30 mins tube too downtown Seoul . There are 7/11's close to the hotel as well as bars... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear westhamutdfc, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you enjoyed your stay with our excellent facilities and service. On your next visit, please step by our concierge desk and they will be more than happy to assist you with most updated restaurants and attractions information. Dear westhamutdfc, thank you for... More 

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 7, 2015

I stayed o'night at Incheon on a long haul flight because I have a leg injury and needed to rest the leg. Staff were lovely however, Problem 1: Desk staff gave me incorrect information re the time that I needed to arrive at Incheon airport for my connecting flight on the following day. Staff said 2hrs prior to departure. I... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Pegasus200, thank you for staying with Sheraton Incheon Hotel. We regret to hear that we could not meet your expectation. We will definitely go through the service standard again and make sure to keep updating nearby facilities’ information for our guest needs. Dear Pegasus200, thank you for your valuable feedback and Sheraton Incheon Hotel is looking forward to greet... More 

Timbuktu, Mali
Contributor
19 reviews 19 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

Excellent rooms, restaurants and other facilities. Friendly and efficient staff. Good location to local businesses, shops and restaurants nearby. Around 30 minutes to Incheon airport. The food in the restaurants is outstanding. Do not think of Sheraton hotels in the US where you are lucky to get edible food. Here you get very good food

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear abcdefghi, thank you for staying with Sheraton Incheon Hotel. We are more than delight to hear that you satisfied your stay with our excellent facilities and friendly staff. We will keep up the good work to make your next stay more special and looking forward to welcoming you soon in near the future. More 

Creede, Colorado
Top Contributor
289 reviews 289 reviews
82 hotel reviews
347 helpful votes 347 helpful votes
5 of 5 stars Reviewed January 3, 2015

The property was great and the staff was very friendly. It is close to the airport which was great after arriving from a long international flight. Airport bus is easy to use and comfortable (about $15 US) and much cheaper than the taxi ($65 US). The property was very festive for the holidays. Not a great location if you plan... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear ksiddel. Warm greetings from Sheraton Incheon Hotel. We are more than delight to hear that you enjoyed your stay with our service. Sheraton Incheon Hotel promises you to keep up the good work and hopes to greet you soon in near the future. More 

Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 24, 2014

Helpful staff speaking English. Good location if you are on a business trip to Songdo City. Closer to the Incheon International airport. Spacious rooms with a nice bathroom. If you are a Starwood Preferred Guest (SPG) you will be beneficial. Reasonable breakfast but all most the same menu everyday..

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Shaameera, thank you for staying with us. It is very delight to hear that you satisfied with our service and facilities. Our staff puts lots of efforts to learn other language to communicate with our guest easily and make them feel ‘Home Away Home’ and we are glad you also felt it. However, we will definitely deliver your comments... More 

Washington DC
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 11, 2014

Location: about 30 min-45 min from Airport and about an hour out of Seoul depending on traffic. Check-in: seamless and pleasant ----Lobby: Clean and bright. Had a maple syrup smell in it. Not sure if it was piped in. ---Elevators: non eventful. ---Room: not bad. Clean and modern. But no chocolate in the min-bar. What's up with that? Desk: suitable... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Drjmr2000_8, warm greetings from Sheraton Incheon Hotel. It is delight to hear that you enjoyed wonderful central park view from our spacious room along with signature Sheraton Sweet Sleeper Bed. On your next visit, please step by our deli shop at FEAST for many sweets. Dear Drjmr2000_8, thank you for your feedback and Sheraton Incheon Hotel looking forward to... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 10, 2014

Sheraton Incheon was about half an hour away, by car, from Incheon airport. The flight arrived around 10PM and the road we took looked like a new one as we went through a direct bridge (that's what I remember) from the airport to the hotel. Location is in a quiet area with Lotte Mart about 200 meters from the hotel... More 

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Sheraton Incheo... H, Guest Relations Manager at Sheraton Incheon Hotel, responded to this review

Dear Inaliel79, thank you for staying with Sheraton Incheon Hotel. Every day our staff put lots of effort to make our guest feel ‘Home Away Home’ and we are delight to hear that you felt it along with our fabulous Christmas tree decoration. We will definitely send your warm comments to BENE and other relevant departments which will help them... More 

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Additional Information about Sheraton Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 406-840, South Korea
Location: South Korea > Incheon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Incheon Hotel 5*
Number of rooms: 321
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Hotel Style:
#1 Business Hotel in Incheon
#3 Spa Hotel in Incheon
#3 Luxury Hotel in Incheon
#6 Best Value Hotel in Incheon

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