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Sheraton Grand Incheon Hotel

Travelers' Choice award winner
153, Convensia-daero, Yeonsu-gu, Incheon 21998, South Korea (Formerly Sheraton Incheon Hotel)
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1 room 1 adult
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Sheraton Grand Incheon Hotel
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401 Reviews from our TripAdvisor Community

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Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good connection to the airport and quality restaurants inside the hotel. Massage was okay but can be better. (Felt too expensive) nice surrounding and view. Central park Songdo is acting as a garden for the hotel. Need more attraction around the hotel though. Too empty.

Helpful?
Thank Judy L
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Judy L, warm greetings from Sheraton Grand Incheon Hotel. On your next time please visit our concierge desk and they will more than happy to assist you with most updated around attraction information. Dear Judy L, thank you again and we will keep up the good work to make your next stay more special. Looking forward to welcoming you... More 

Anchorage, Alaska
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay in a lot of cities in Asia. One thing I loathe is how long it takes to get from the airport to my hotel. The Sheraton is just a short drive from ICN, and the roads are modern and speedy. Central Park is right across the street with lots of paths to walk and enjoy the park. The... More 

Helpful?
Thank 747poiboy
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear 747poiboy, thank you for staying with Sheraton Grand Incheon Hotel. We are delight to hear that you enjoyed your stay along with great hotel service and breakfast. Please visit us during the spring time when Central Park covers with beautiful flowers and trees. Thank you again for your generous feedback and Sheraton Grand Incheon Hotel looking forward to greet... More 

Göteborg
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect hotel located conveniently close to the Incheon Airport and there is no need to travel to downtown Seoul. Had a wonderful stay with good SPG service, gym was brilliant and use of internet is free.

Helpful?
Thank SirHakan
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear SirHakan, Thank you for staying with Sheraton Grand Incheon Hotel. It’s delight to hear that you had wonderful stay with us. Sheraton Grand Incheon will keep up the good work and welcomes you with warm and genuine soon again. More 

Singapore, Singapore
Level Contributor
1,152 reviews
300 hotel reviews
common_n_hotel_reviews_1bd8 536 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

So no one at the airport knew where Sheraton Incheon is, and asked if Sheraton Songdo is one and the same. Indeed it is Check-in was ok. The room is quite large and the bathroom thankfully has a shower stall which I prefer . Flat screen tv is small The gym is smallish but functional . The sauna is much... More 

Helpful?
Thank bcheong
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear bcheong, thank you for staying with Sheraton Grand Incheon Hotel. Your valuable feedback has been delivered to related departments. thank you for your feedback and Sheraton Grand Incheon Hotel is looking forward to greet you in near the future with better experience. More 

Traverse City, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here numerous times on layovers in Incheon. The hotel has a wonderful staff, comfortable and immaculate rooms, a nice breakfast buffet and a nice gym. The location is near plenty of restaurants and grocery stores and across the street from a nice park for jogging. The staff, cleanliness of the rooms, and comfort of the bedding are all... More 

Helpful?
Thank TVC4
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear TVC4, welcome back to Sheraton Grand Incheon Hotel. It’s delight to hear that you enjoyed your stay with us along with great facilities, rooms and mannered staff. Dear TVC4, Sheraton Grand Incheon will keep up the good work and welcomes you with warm and genuine soon again. More 

Victoria, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 22, 2015 via mobile

Forget Christmas if you stay here. Not catering to the Western palate. No Turkey dinner offered in their restaurant when you are there over the holidays. Too bad! Good hotel otherwise with clean rooms and has all the other amenities of any good hotel.

Helpful?
Thank biofab
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear biofab, thank you for staying with Sheraton Grand Incheon Hotel. We regret to hear that we could not meet your expectation. Your valuable comments have been delivered to related department. Dear biofab, Sheraton Grand Incheon Hotel sincerely hope that we may have the pleasure of welcoming you back in the future to share our improvements with you. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

This hotel is convenient to reach by the Koreal Airlines Limo Bus Service taking about 25-30 min. All rooms have either the city view of the east or parkview of the west. We had the city view for three days. While the room, service and amenities were worthy of a 5 star rating, the air quality was subpar. The room... More 

Helpful?
Thank Mark D
SheratonIncheon, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Mark D, thank you for staying with Sheraton Grand Incheon Hotel. It’s delight to hear that you enjoyed your stay along with great service and amenities. On your next visit, please kindly request Air-freshener and we will be more than happy to prepare it for you. Dear Mark D, Sheraton Grand Incheon Hotel is looking forward to welcomes you... More 

Shaker Heights, Ohio
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

I had the pleasure to spend 4 nights at this outstanding property. The location is in the international business district of Incheon. This part is land won from the sea and a very new development, most buildings are 5 years or less. If your here for a conference at the convention center this location is perfect. Otherwise Seoul is 1... More 

Helpful?
Thank Winterhude
Sheraton Incheo... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Winterhude, thank you for staying with Sheraton Grand Incheon Hotel. We are glad to hear that you enjoyed our spacious room and facilities. It is also a pleasure to hear that you loved our Christmas Tree Lighting event. Sheraton Grand Incheon Hotel is looking forward to greet you with quality service and satisfactory experience. Thank you. More 

Fairfax, Virginia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 6, 2015

This is great hotel in great location. We got the room with spectacular view of Central park. The hotel room was very clean and comfortable. Every staff we encounter were very professional and friendly. The hotel is within the walking distance to Central park, subway station, many restaurants and shopping.

Helpful?
Thank Kris C
SheratonIncheon, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Kris C, thank you for staying with Sheraton Grand Incheon Hotel. It’s delight to hear that you enjoyed your stay with beautiful central park view from our cozy room along with professional service we provided. Sheraton Grand Incheon Hotel hopes to greet you soon in near the future!   More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

I've stayed here three times this year and it is one of my favorites! Located 20 minutes from Incheon Intl Airport, this hotel is in the new Songdo City. Great room, extremely comfortable and clean. If you need a workout it's got a great fitness center, with lap pool. Great food as well! I will be back the next time... More 

Helpful?
Thank Patrick H
SheratonIncheon, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Patrick H, welcome back! Everyday our staff put lots of effort to make our guest feel ‘Home Away Home’ and we are more than delight to hear that you felt it. Sheraton Incheon promises you to keep up the good work to and welcomes you with warm and genuine in near future. More 

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