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Lotte Hotel Busan

#2 of 112 Hotels in Busan
Certificate of Excellence
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772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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1 room 1 guest
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553 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (553)
  • Mar-May only
    (137)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (106)
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Kailua, Hawaii
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent service all around...but do you best to get the club level access because that will give you free happy hour, lunch, supper, free gym access. And the gym is excellent with lots of equipment. Great connection to shopping and they have a casino...even though I didn't go to that.

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Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My 10th stay in this hotel and can recommend it for business men and women. Efficient staff, great rooms and good for business meetings. Club lounge is very busy and the breakfast buffet is good - happy hour snacks are little disappointing

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, MT145 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, I'm very sorry for your disappointment about club lounge menu. We always open your feedbacks and try to improve our service. If you have any... More 

Irvine, California
Level Contributor
96 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very difficult to find faults: - Room was spacious and commands a good view of the City of Busan. - Extremely convenient location: right at a department store and connected to a subway station (Seomyeon Stn), six subway stops to Busan KTX station and about 40 minutes to BEXCO and Haewoondae. Kimhae Airport is also not too far. - Wifi... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear jeppa3579, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. We appreciate your simple and important review. As you said, our location is really good connection to other places of Busan. Especially, international guests are very... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is the BEST gym I have ever been to in Japan and Korea when it comes to gym inside the hotel, apart from CO-EX Intercontinential Seoul, top two. The newly renovated facilities in the changing room/ spa/ korean bath. Basically, we dont even want to stay in our room for shower or bath. Can you believe it? The facilities... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, 273alicel Thank you for staying with us and sharing your experience at Lotte Hotel. The review you have left would be of great help to other guests planning to visit our hotel. i really appreciate your satisfication As you said, We finished our fitness club renovation on Feburary. So you can enjoy your exercise at better place. Next time,... More 

Sandefjord, Norway
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel, and I ordered Selected Club Level and it was well worth it. Location is great, service and decoration are absolutely wonderful. Definitely a world class hotel in Busan. Large room, excellent bed, and came with an extensive range of toiletries. Breakfast was very high quality and the range of what was on offer was most... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, 206Tina1981 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. I'm really delightful you were satisfied with your staying. Our club deluxe type room is very specialized for not only business guests but also couples. Very... More 

goa
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When i had done my booking the staff had agreed for checkin at 12 noon , however when i arrived at the hotel i was informed that the check in time is 3 pm . This was the only bad experience otherwise the location , facilities , etc is super.

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Launceston, Tasmania
Level Contributor
122 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A truly 5-star hotel in Busan. It's a very large hotel but the service remains personal and friendly. The rooms are spacious and very comfortable. Immaculately clean with every amenity provided. Attached to the hotel is the large, up-market Lotte department store which provides everything from restaurants to all the designer-label duty-free shops. Good local eating places are nearby and... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Matthews T Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. Most gusets are satisfied with our location. It takes 30mins to come here by taxi from international airport. Especially, Seo-myun is the center of Busan.... More 

Okinawa, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed for a week on business. Excellent service in the club level lounge along with superb room service. Took advantage of the casino where quality was on par with Vegas. Great location as it is central to the city with easy access to the subway and bus lines. Will definitely ensure that I stay there again!

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Q398AKdanielk Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, our location is one of benefits. Next to the hotel, there is a Lotte department store and duty free shop. On the 2nd... More 

Houston, TX
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2015

I was attending a training conference in Busan at the Lotte and was very impressed with the hotel. I was impressed with the hotel. There are three high end restaurants on the top floor and a buffet on the ground floor. I tried both the Korean and Chinese restaurants on the top floor and they were both very good. The... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Anon148, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. We appreciate your encouraging comments on our Asian restaurants, breakfast menu and fitness club. Our chefs take most pride in their daily efforts to create the... More 

Honolulu, Hawaii
Level Contributor
585 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
5 of 5 stars Reviewed July 22, 2015

Fantastic hotel, personnel, breakfast, and evening drinks. Spent three night here on business in April on one of the club floors. Sadly, my first room was beneath the breakfast room so there was a lot of noise that morning from people walking above. Changed rooms that morning and had zero noise problems from then on. Immaculate rooms with nice amenities.... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, travelmeisteren Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, I'm very sorry for your incovenience about noise. If you ask our staff about your problem, our staffs are always ready to solve yours as... More 

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