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Lotte Hotel Busan

#2 of 110 Hotels in Busan
Certificate of Excellence
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772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Lotte Hotel Busan
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
  • All months
    (520)
  • Mar-May only
    (137)
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    (106)
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Houston, TX
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was attending a training conference in Busan at the Lotte and was very impressed with the hotel. I was impressed with the hotel. There are three high end restaurants on the top floor and a buffet on the ground floor. I tried both the Korean and Chinese restaurants on the top floor and they were both very good. The... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Liberto, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. We appreciate your encouraging comments on our Asian restaurants, breakfast menu and fitness club. Our chefs take most pride in their daily efforts to create the... More 

Honolulu, Hawaii
Level Contributor
565 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel, personnel, breakfast, and evening drinks. Spent three night here on business in April on one of the club floors. Sadly, my first room was beneath the breakfast room so there was a lot of noise that morning from people walking above. Changed rooms that morning and had zero noise problems from then on. Immaculate rooms with nice amenities.... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, travelmeisteren Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, I'm very sorry for your incovenience about noise. If you ask our staff about your problem, our staffs are always ready to solve yours as... More 

Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay here in Busan whenver we have family trip. Perfectly educated staff, Super tidy room, well managed facility and furniture. This is located in the central Busan where you can meet local friends easily. And the Seo Myeon Lotte department next to the hotel has so many eateries also even though the restaurants in hotel are better though.... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, lee r Thank you for staying with us and sharing your experience at Lotte Hotel Busan. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. As you said, our location is one of our benefits. Many tourists find our hotel easily. Because our... More 

Canberra, Australia
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was fine and came with an extensive range of toiletries. Good location, right next to shopping and restaurants. Good for broader Busan sightseeing also. Housekeeping left cookies for us on one of the days which was sweet. Breakfast was yummy. Unless you want to be right on the beach, this is a great choice.

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Monica B Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, our location is very good for sightseeing for first traveller. It's easy to go subway and go famous places within 40mins in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at a hotel in Haeundae yesterday but in comparison Lotte Hotel was amazing. It was comfortable for us because the hotel was connected to the subway. Everything we needed was all 5 minute walks away such as shopping, movies and transportation.

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, 진원 이 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, Beside Lotte Hotel Busan, there is Lotte Department store and Lotte cinema. Not only department store, theater but also subway station and... More 

Buenos Aires, Distrito Federal, Argentina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We took a side trip to Busan from Seoul to try the bullet train and we wanted a decent place to stay with a nice fitness center. That is exactly what we got! Things at the hotel are expensive but there are plenty of close places to go and walk to. Super close to the subway so it was very... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Lisa M Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. Thank you for your positive comment on Lotte Hotel Busan. As you said, our fitness club was renovated on March. So many guests enjoys our... More 

Hong Kong, China
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located above lotte department store at seomyeon station in busan, with underground access to the subway station. A lot of eateries and local restaurants, coffee shops around the corner, especially during the night time there is a lot of food stalls behind the hotel with a good variety of local foods. Bus from airport is just about 40 mins and... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear. mmys704 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, around Lotte Hotel Busan, you can experience various contents like shopping, eating and so on. Also, on the 8th floor, there is a... More 

Melbourne, Victoria, Australia
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 20, 2015

This was a very pleasant stay. Not a surprise really, given Lotte's reputation, but it turned better than I expected. The room was very spacious, the service impeccable, and the gym/spa superb. I spent a very pleasant evening in the Lounge with some red wine and cheese. It was classy, and displayed good design features. Overall, a good stay and... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Graham H Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We are very pleased to hear that you had a comfortable stay at Lotte Hotel. Thank you for your positive comment on Lotte Hotel's service and facilities. As you said, our lounges are very famous for classy mood, luxurious and delicious dishes. On... More 

Seoul, Korea
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 4, 2015

Lotte is one of the most successful business group in Korea especially in retail, hospitality, and entertainment. This was why I didn't hesitate to select the hotel for a night during the business trip. Lotte hotel is located away from Haewundae where most five star hotels are located. (Haewundae is famous for beach and shopping having the biggest mall, the... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Liberto, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we deeply apologize for any inconvenience you experienced due to Room cleaning, We will try our best to provide comfortable stay by continuous training and... More 

Kuwait
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

We stayed for 7 nights , the hotel is big with very nice lobby and breakfast , the Room very nice big one and its infront of the sea its very nice view also , the location is centarl alot of activitiy only walking distance .

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Naswys, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We are very pleased to hear that you had a comfortable stay at Lotte hotel. As you saidm our location and view are nice for traveller. Nearby subway, Beautiful Busan night sightseeing. And you can also experience many kinds of food and culture around... More 

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