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Lotte Hotel Busan

#2 of 106 Hotels in Busan
Certificate of Excellence
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772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Lotte Hotel Busan
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Lotte Hotel Busan
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432 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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    (101)
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    (98)
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    (128)
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    (105)
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Jeju-do, South Korea
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The check in is a breeze, from start to finish. Help is given from the moment you get off the taxi, luggage brought up to the (flawless) room - which could've been outdated, but now polished and renovated. The amenities are so-so, but plentiful. I enjoy when they have toothbrushes prepared. :-) The shower booth/bath is spacious enough as is... More 

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Malaysia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall our stay with Lotte in Busan is excellent. The staff were very friendly, strategically located (right next to the subway station and a huge department store), room are spacious and clean. Top notch indeed.

Review collected in partnership with this hotel

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Amherst, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel. Selected Club Level and it was well worth it. Easily as good if not better than the best Intercontinental and Hilton properties I have stayed at throughout the world. Near to shopping and public transportation, 20000 Won taxi fare from the Airport (maybe 30000 during heavy traffic hours. Modern, clean and well maintained property with... More 

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Daegu, South Korea
1 review
4 of 5 stars Reviewed 4 weeks ago

Great location, friendly staff, great food. Only reason not rated at Excellent is that the gym is not fully renovated and the replacement just didn't meet expectations. I definately will return now that the gym and sauna have been fixed. Definately recommend the club floor.

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The beds are the best i have ever slept of in my life. The normal deluxe room was huge and extremely luxurious. The facilities are simply superb. Made me feel like staying in the room all day and skip the sight seeing!

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1 review
5 of 5 stars Reviewed February 23, 2015

Good location, friendly help, some staff speak my native language Chinese so it's very helpful to my parents who traveled with me. We were also told to check in at 2pm after an early train trip from Seoul. We managed to get a taxi to the beach and came back in the evening.

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Houston, Texas
Contributor
20 reviews 20 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2015

My review would be one more to support all the excellent reviews that this hotel has. Location is great, service and decoration are absolutely wonderful. Definitely a world class hotel in Busan. Don't think twice about staying there.

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Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

We chose this hotel based on the good comments in the Tripadvisor site, but it really fell short of our expectation for a five-star hotel! We stayed for four nights in Lotte Busan in early February. We found both the service and facilities were not up to par with a five-star hotel. Firstly, after an overnight flight, when we tried... More 

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Pittsburg, CA
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2015

I have travelled to Busan, Korea many times in the past with my most recent in December 2014, on business. There are many nice hotels to choose from but I always go back to the Lotte. The Lotte in Busan has just completed a major remodel and it is fantastic. First, the lobby area is wonderful, all muted tile (polished)... More 

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2 reviews
5 of 5 stars Reviewed February 15, 2015

I went to this hotel with my family. First, the lobby is so big that I couldn’t exactly know where the elevator is located. Haha.. But Staff was so nice and helped me so much. The room was very clean and new. The hotel’s restaurant was very beautiful and food was great. I recommend you eat the omelet. They cook... More 

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