We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotte Hotel Busan

#2 of 109 Hotels in Busan
Certificate of Excellence
Hotel website
772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
Offers & Announcements
Free room upgrade
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lotte Hotel Busan
Professional photos View all
Browse nearby
Lotte Hotel Busan
Add Photo Write a Review

506 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    240
    200
    50
    16
    0
See reviews for
118
79
38
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (506)
  • Mar-May only
    (137)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (106)
All months
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at a hotel in Haeundae yesterday but in comparison Lotte Hotel was amazing. It was comfortable for us because the hotel was connected to the subway. Everything we needed was all 5 minute walks away such as shopping, movies and transportation.

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, 진원 이 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, Beside Lotte Hotel Busan, there is Lotte Department store and Lotte cinema. Not only department store, theater but also subway station and... More 

Buenos Aires, Distrito Federal, Argentina
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We took a side trip to Busan from Seoul to try the bullet train and we wanted a decent place to stay with a nice fitness center. That is exactly what we got! Things at the hotel are expensive but there are plenty of close places to go and walk to. Super close to the subway so it was very... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Lisa M Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. Thank you for your positive comment on Lotte Hotel Busan. As you said, our fitness club was renovated on March. So many guests enjoys our... More 

Hong Kong, China
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located above lotte department store at seomyeon station in busan, with underground access to the subway station. A lot of eateries and local restaurants, coffee shops around the corner, especially during the night time there is a lot of food stalls behind the hotel with a good variety of local foods. Bus from airport is just about 40 mins and... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear. mmys704 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. As you said, around Lotte Hotel Busan, you can experience various contents like shopping, eating and so on. Also, on the 8th floor, there is a... More 

Melbourne, Victoria, Australia
Top Contributor
69 reviews 69 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a very pleasant stay. Not a surprise really, given Lotte's reputation, but it turned better than I expected. The room was very spacious, the service impeccable, and the gym/spa superb. I spent a very pleasant evening in the Lounge with some red wine and cheese. It was classy, and displayed good design features. Overall, a good stay and... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Graham H Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We are very pleased to hear that you had a comfortable stay at Lotte Hotel. Thank you for your positive comment on Lotte Hotel's service and facilities. As you said, our lounges are very famous for classy mood, luxurious and delicious dishes. On... More 

Seoul, Korea
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lotte is one of the most successful business group in Korea especially in retail, hospitality, and entertainment. This was why I didn't hesitate to select the hotel for a night during the business trip. Lotte hotel is located away from Haewundae where most five star hotels are located. (Haewundae is famous for beach and shopping having the biggest mall, the... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Liberto, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we deeply apologize for any inconvenience you experienced due to Room cleaning, We will try our best to provide comfortable stay by continuous training and... More 

Kuwait
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for 7 nights , the hotel is big with very nice lobby and breakfast , the Room very nice big one and its infront of the sea its very nice view also , the location is centarl alot of activitiy only walking distance .

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Naswys, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We are very pleased to hear that you had a comfortable stay at Lotte hotel. As you saidm our location and view are nice for traveller. Nearby subway, Beautiful Busan night sightseeing. And you can also experience many kinds of food and culture around... More 

Manila
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 days and i had a comfortable stay The room is clean, staff friendly and the hotel is near everything. I strongly recommend this to families, couples or solo back packers because of it's location and amenities

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, JaniceIan Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We are very pleased to hear that you had a comfortable stay at Lotte Hotel. The review you have left would be of great help to other guests planning to visit our hotel. If you have a chance to come here with your family,... More 

Busan, South Korea
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2015

Had a good sleep and delicious breakfast. According to my memory as a member of Trevi so many years ago before leaving this city, this hotel had so good service and excellent accessibility. But entry to the hotel building was a kind of disaster especially Friday afternoon. I stayed a night for business trip and had been assigned a room... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Howard L Thank you for staying with us and sharing your experience at Lotte Hotel Busan. First, we appologize our service was unsatisfactory. We will definitely improve our service to prevent any future inconvenience. We checked your staying room again, and will check our facilities more often to provide more comfortable space for you. Besides, Because of location and... More 

COLOMBIA
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 21, 2015

This is the kind of hotels that créate a great atmosphere for its guests, where there is nothing else that you can ask for. Location is excellent and you can walk the city with a lot of small shops and amenities around. Room is absolutely comfortable, Food is outstanding, starting with delicious breakfast options that include local and international menus.... More 

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, NEGOCIOSALVUELO1 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. As you said, our location is one of benefits. So you can experience various contents here. And you can... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Not too far from the KTX station, about ₩21,000 to the hotel. Pretty centralise with a metro station less than 400m to most parts of Busan. Hotel serves a good spread of intercontinental breakfast. Shopping is also aplenty within walking distances.

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, colint602 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. Thank you for your positive comment on Lotte Hotel's direction. As you said, our location is the center of Busan. So you could feel convenient. There are many restaurants, shopping centers around hotel. First of all, you can reach for everywhere of Busan in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (190)
Viewed
Dining (11)
Viewed
Room/suite (50)
Viewed
View from room (16)
Viewed
Bathroom (17)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (3)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (9)
Viewed
Other (25)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay