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Lotte Hotel Busan

4.5 of 5 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Certificate of Excellence 2014
Lotte Hotel Busan
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Lotte Hotel Busan
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398 reviews from our community

Traveler rating
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    45
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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    (91)
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    (127)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

I was on my business trip and during weekend I selected to stay in Lotte Hotel Busan. It was my B'day during my stay and Hotel Management made my day by sending me nice cake and treat so well. I always recommend this to all travelers.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at Lotte Busan between 11/18-11/24 for G Star convention. The hotel location is great, it is in the middle of downtown, short distance to everywhere. The hotel concierge service is best I have had, especially this guy named "Ma Shu Jie" . Since it is my first time in Korea, I have no idea where to go for... More

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Singapore
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great and the service is fantastic. Staff were friendly though some do not speak English. The door man was helpful and house keeping service is great. I ask for shopping bad for my documents and extra water. They did not question of why we take so much. Only set back is that the coffee house is always crowded... More

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Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Busan is nice and modernised city with lots of good seafoods. This hotel is located in the very convenience area of Busan with packed of all the facilities you can imagine. I might say it is like one stop service. The hotel contain rooms, shopping center, duty free shops and casino. Around the hotel you can find various street food... More

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Santa Monica, CA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick disclaimer: I said in another review that my favorite hotel in Busan is Paradise Hotel in Haeundae. This is still true, because I prefer to stay in Haeundae. But if you decide to stay closer to Downtown, then you won't do better than Lotte Hotel, which is I gave it 5 stars, even when I prefer Paradise. The location... More

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Ahvaz, Iran
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were good and breakfast. The hotel is a high building and a part of the Lotte property, so you can access the Lotte department store, with the capability to access it through the fourth floor(if i remember correctly)for the guests. So we should wait for the elevator sometimes. There are a variety of restaurants with different kind of... More

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Sina E I really appreciate your staying and taking time to write a nice review. As you said, Lotte Hotel Busan is located in seo-myun, the center of Busan. So you can enjoy shopping and eatting. First of all, you can use casino and duty free shop in our hotel. If you need more informaition about around hotel, we... More

Netherlands
Top Contributor
50 reviews 50 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is just too big. Service is very good. Room is clean and there is nothing wrong. But this is a hotel in which you feel lost and you do not feel at home Breakfast is far too and far too expensive. Luckily we only stayed 1 night.

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, hetsen I would like to appreciate your staying and review. First I'm really sorry that you were hard to enjoy our breakfast for price. We use high-class ingredients. That's why our breakfast could be expensive for guests. In fact, we have many various discount ways to use restaurant. If you reserve your room with company contract rate or internet... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Once stayed in Lotte Hotel Seoul and found it very comfortable, so I decided to stay at Lotte as I had a plan to travel around in Pusan. Again, I had a right choice. There was no doubt about the services and I was provided with great hospitality, Lotte did not let me down and I strongly recommend to all... More

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 한선 송 I would like to appreciate your review and visiting. We are very happy you stayed Lotte Hotel satisfied and feel comfortable. I hope your busan travel was great and enjoyable. If you need more information about Busan, please ask us. I hope our information will make your travel more qualified and interesting I think you stayed Lotte... More

Hong Kong, China
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

This is my first time stay in Busan! Lotte hotel is a famous brand in Korea! I stayed in room 2805, nice view! The room is large and the bed is soft. The tv channels contain Chinese and Eng, very good! The staff is very polite an helpful! The hotel is connected to the duty free and subway, after shopping,... More

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear ytw330 I would like to appreciate your staying and review. It is very delightful you feel good and nice. Our staffs are also happy and encouraging by reading your review. Our hotel is placed in the center of Busan. So you can enjoy not only shopping but also sightseeing and eating. As you said, our hotel is connected to... More

1 review
4 of 5 stars Reviewed October 1, 2014

This was our family trip. The people are very friendly in the hotel and enoyed very much. Room was very clean and size of the room was good enough. We'll go and stay in the same hotel next time. And the access to the departmentstore was very good too.

Was this review helpful? Yes
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 宰徹 新 It is glad to read you have been satisfied with Lotte Hotel Busan and thank you for taking the time to share your precious opinion. We have finished our room re-modeling this May. So you can feel very modern and new-fashioned and clean. Besides, We will finish our pool, sauna and fitness club construction next year March.... More

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Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
Phone Number:
Location: South Korea > Busan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Lotte Hotel Busan 4.5*
Number of rooms: 650
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Also Known As:
Busan Lotte Hotel

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