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Lotte Hotel Busan

4.5 of 5 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Certificate of Excellence 2014
Lotte Hotel Busan
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Lotte Hotel Busan
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396 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • Chinese (Simplified) first
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Singapore
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great and the service is fantastic. Staff were friendly though some do not speak English. The door man was helpful and house keeping service is great. I ask for shopping bad for my documents and extra water. They did not question of why we take so much. Only set back is that the coffee house is always crowded... More

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Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Busan is nice and modernised city with lots of good seafoods. This hotel is located in the very convenience area of Busan with packed of all the facilities you can imagine. I might say it is like one stop service. The hotel contain rooms, shopping center, duty free shops and casino. Around the hotel you can find various street food... More

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Santa Monica, CA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick disclaimer: I said in another review that my favorite hotel in Busan is Paradise Hotel in Haeundae. This is still true, because I prefer to stay in Haeundae. But if you decide to stay closer to Downtown, then you won't do better than Lotte Hotel, which is I gave it 5 stars, even when I prefer Paradise. The location... More

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Ahvaz, Iran
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were good and breakfast. The hotel is a high building and a part of the Lotte property, so you can access the Lotte department store, with the capability to access it through the fourth floor(if i remember correctly)for the guests. So we should wait for the elevator sometimes. There are a variety of restaurants with different kind of... More

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Netherlands
Top Contributor
50 reviews 50 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is just too big. Service is very good. Room is clean and there is nothing wrong. But this is a hotel in which you feel lost and you do not feel at home Breakfast is far too and far too expensive. Luckily we only stayed 1 night.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Once stayed in Lotte Hotel Seoul and found it very comfortable, so I decided to stay at Lotte as I had a plan to travel around in Pusan. Again, I had a right choice. There was no doubt about the services and I was provided with great hospitality, Lotte did not let me down and I strongly recommend to all... More

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 한선 송 I would like to appreciate your review and visiting. We are very happy you stayed Lotte Hotel satisfied and feel comfortable. I hope your busan travel was great and enjoyable. If you need more information about Busan, please ask us. I hope our information will make your travel more qualified and interesting I think you stayed Lotte... More

Hong Kong, China
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

This is my first time stay in Busan! Lotte hotel is a famous brand in Korea! I stayed in room 2805, nice view! The room is large and the bed is soft. The tv channels contain Chinese and Eng, very good! The staff is very polite an helpful! The hotel is connected to the duty free and subway, after shopping,... More

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear ytw330 I would like to appreciate your staying and review. It is very delightful you feel good and nice. Our staffs are also happy and encouraging by reading your review. Our hotel is placed in the center of Busan. So you can enjoy not only shopping but also sightseeing and eating. As you said, our hotel is connected to... More

1 review
4 of 5 stars Reviewed October 1, 2014

This was our family trip. The people are very friendly in the hotel and enoyed very much. Room was very clean and size of the room was good enough. We'll go and stay in the same hotel next time. And the access to the departmentstore was very good too.

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 宰徹 新 It is glad to read you have been satisfied with Lotte Hotel Busan and thank you for taking the time to share your precious opinion. We have finished our room re-modeling this May. So you can feel very modern and new-fashioned and clean. Besides, We will finish our pool, sauna and fitness club construction next year March.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

The first one to the next couple weeks, so if I could get to see the difference in the morning. I am going through. we will not be able to get a good day, I am a beautiful person. 4th. we are going to be a little while, so if I could get to see the difference in price

Was this review helpful? Yes 1
paris
Top Contributor
110 reviews 110 reviews
92 hotel reviews
389 helpful votes 389 helpful votes
4 of 5 stars Reviewed September 8, 2014

I stayed at this hotel in 2000. Back then, it was very a impressive hotel from the first step. Location: very good, next to Lotte department store (food in basement,restaurant upper floor), subway also very close (50 meters), food street is also close by with a lot of restaurants and food stands. Lobby: very big, Las Vegas-like lobby with a... More

Was this review helpful? Yes 2
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear dtshura I would like to thank you to read your great review. I'm very surprised you stayed in 2000 and still remember about our hotel specifically. We had a huge tropical garden, grottos and waterfalls. From last year, we finished renovating our lobby, restaurants and rooms overall. You can't find tropical garden and grottos, but you can find our... More

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Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
Phone Number:
Location: South Korea > Busan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Lotte Hotel Busan 4.5*
Number of rooms: 650
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Also Known As:
Busan Lotte Hotel

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