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Lotte Hotel Busan

4.5 of 5 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Certificate of Excellence 2014
Lotte Hotel Busan
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Lotte Hotel Busan
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408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gyeongju, South Korea
Top Contributor
70 reviews 70 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After a day of sightseeing at Haeundae Beach, it was nice to jump on the subway and go to Seomeong Station and then try to find the lotte hotel??? The station is busy, complicated and not labeled the best even though i read and speak Korean. I had to ask someone which exit and then even when you are on... More 

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Kuala Lumpur, Malaysia
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pros: the wifi is really great. the service is fast although I came at a peak period during the Asean-ROK summit, staff is very courteous, Cons: breakfast not that tasty despite a lot of variety. Having stayed at the Plaza Hotel Seoul the same week, I can say the environment is a little cold here. Its more of a business... More 

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Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2014

You can enjoy shopping in Busan, without ever leaving the area. This hotel is attached to the huge Lotte Department , Food Court, a good sized supermarket, Restaurants on its top floor. The Ground floor is one of the entry gates to a major subway station. of course shops are as always found in the subway stations. This subway station... More 

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Reno, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

This is the second time I have been to the Lotte hotel.i am always impressed with the impeccable service and amenities at this hotel. Attention to detIail is Restaurants are first rate. But the surprise here is the shopping. There is a full mall on the bottom floors. Everything from Gucci to Louis Vuitton . On the 8 th floor... More 

Review collected in partnership with LOTTE Hotels & Resorts

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1 review
5 of 5 stars Reviewed November 24, 2014

I was on my business trip and during weekend I selected to stay in Lotte Hotel Busan. It was my B'day during my stay and Hotel Management made my day by sending me nice cake and treat so well. I always recommend this to all travelers.

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1 review
5 of 5 stars Reviewed November 23, 2014

I stayed at Lotte Busan between 11/18-11/24 for G Star convention. The hotel location is great, it is in the middle of downtown, short distance to everywhere. The hotel concierge service is best I have had, especially this guy named "Ma Shu Jie" . Since it is my first time in Korea, I have no idea where to go for... More 

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Senior Contributor
30 reviews 30 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 15, 2014

Location is great and the service is fantastic. Staff were friendly though some do not speak English. The door man was helpful and house keeping service is great. I ask for shopping bad for my documents and extra water. They did not question of why we take so much. Only set back is that the coffee house is always crowded... More 

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Senior Contributor
43 reviews 43 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 8, 2014

Busan is nice and modernised city with lots of good seafoods. This hotel is located in the very convenience area of Busan with packed of all the facilities you can imagine. I might say it is like one stop service. The hotel contain rooms, shopping center, duty free shops and casino. Around the hotel you can find various street food... More 

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Santa Monica, CA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 8, 2014

Quick disclaimer: I said in another review that my favorite hotel in Busan is Paradise Hotel in Haeundae. This is still true, because I prefer to stay in Haeundae. But if you decide to stay closer to Downtown, then you won't do better than Lotte Hotel, which is I gave it 5 stars, even when I prefer Paradise. The location... More 

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Ahvaz, Iran
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

The rooms were good and breakfast. The hotel is a high building and a part of the Lotte property, so you can access the Lotte department store, with the capability to access it through the fourth floor(if i remember correctly)for the guests. So we should wait for the elevator sometimes. There are a variety of restaurants with different kind of... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, Sina E I really appreciate your staying and taking time to write a nice review. As you said, Lotte Hotel Busan is located in seo-myun, the center of Busan. So you can enjoy shopping and eatting. First of all, you can use casino and duty free shop in our hotel. If you need more informaition about around hotel, we... More 

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Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
Phone Number:
Location: South Korea > Busan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel Busan 4.5*
Number of rooms: 650
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Also Known As:
Busan Lotte Hotel
Hotel Style:
#2 Business Hotel in Busan
#2 Luxury Hotel in Busan
#2 Family Hotel in Busan
#5 Romantic Hotel in Busan

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