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Lotte Hotel Busan

#2 of 110 Hotels in Busan
Certificate of Excellence
Hotel website
772, Gaya-daero, Busanjin-gu, Busan 614-030, South Korea
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Lotte Hotel Busan
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Lotte Hotel Busan
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466 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (466)
  • Mar-May only
    (134)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (106)
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COLOMBIA
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the kind of hotels that créate a great atmosphere for its guests, where there is nothing else that you can ask for. Location is excellent and you can walk the city with a lot of small shops and amenities around. Room is absolutely comfortable, Food is outstanding, starting with delicious breakfast options that include local and international menus.... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Not too far from the KTX station, about ₩21,000 to the hotel. Pretty centralise with a metro station less than 400m to most parts of Busan. Hotel serves a good spread of intercontinental breakfast. Shopping is also aplenty within walking distances.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I emailed to request for a connected room w my colleague but there is no reply. But was pleasantly surprise that they did make the arrangement when we checked in. The breakfast buffet has a good selection of international, Korean and Chinese. Pretty easy and fast to get a taxi in the morning as well and all the staffs are... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, HLYYRR It is really honorable to share your precious moment and memory with us. And thank you for review. I'm really sorry not t reply your request. Next time, we will try to inform or reply your request. But our staffs find your request and take a step in a hurry. As you said, many kinds of restaurants are... More 

Singapore, null, Singapore
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was there for a weekend Business meeting. The room was nice, water pressure great, bed comfortable and internet good.Had to ask for an iron but the board and iron were of good quality. On both mornings I had asked for scrambled eggs and on both days they never made. They did have the scrambled eggs out as an entree but... More 

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lLotteHotelBusanl, General Manager at Lotte Hotel Busan, responded to this review

Dear, Jerry D I'm really thankful to your visiting and review. First of all, I'm very sorry about your experience at our restaurant. Our cooks should have cooked eggs for you as soon as you ordered. We trained cooks about this problem. As you said, the condition of foods, temperature, fresh, taste, are important. If you visit our hotel and... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have been spending a lot of time in South-eastern Korea due to work and Lotte Busan is my choice hotel. Was fortunate to be checked into their club room for my loyalty to Lotte Hotel group. The check-in at the Club Lounge is always a breeze and the breakfast service is second to none that I have experienced. The waiting... More 

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lLotteHotelBusanl, General Manager at Lotte Hotel Busan, responded to this review

Dear, bbrg694 It's delightful to meet you and see your nice review here. your review is really helpful to other guests to come here. If you need any help while your staying, anytime let us know. First of all, our staffs are always trying to serve you before your asking. And I'm really glad that you experienced it. Especially, club... More 

Kobe, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are designed with top quality meterial selection. and Most of staff can speak Japanese and very helpful. If you need to get some information about Busan Just visit concierge desk located next to main entrance. They are very helpful. The breakfast is quaility fresh

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent our second night in a club room in the Lotte Hotel in downtown Busan. After a long bus journey from Andong, we were welcomed in the Lounge on the 33rd floor for check-in followed by drinks and snacks with amazing views of the city. The hotel is in the perfect spot to experience the tent bar/eatery culture that... More 

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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear, David M It's very honorable to serve you and thank you for your nice review. After An-dong trip, You would be very exausted, so I hope you to take a rest at our Lotte Hotel Busan. As you said, our hotel is surrounded by many eatery shops and tents. Many guests like to eat from there. If you have... More 

Jeju-do, South Korea
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 24, 2015

The check in is a breeze, from start to finish. Help is given from the moment you get off the taxi, luggage brought up to the (flawless) room - which could've been outdated, but now polished and renovated. The amenities are so-so, but plentiful. I enjoy when they have toothbrushes prepared. :-) The shower booth/bath is spacious enough as is... More 

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lLotteHotelBusanl, General Manager at Lotte Hotel Busan, responded to this review

Dear Joon M I really appreciate your staying and a detail review. I am really delightful you had a nice time, while I appologize there were also uncomfortable things. For guests convenience, we try to upgrade our facilities and services as possible as we can. In fact, There are many various countries guests and we hope to make them satisfied... More 

Malaysia
2 reviews
4 of 5 stars Reviewed March 17, 2015

Overall our stay with Lotte in Busan is excellent. The staff were very friendly, strategically located (right next to the subway station and a huge department store), room are spacious and clean. Top notch indeed.

Review collected in partnership with this hotel

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lLotteHotelBusanl, General Manager at Lotte Hotel Busan, responded to this review

Dear WY C Thank your for using Lotte Hotel Busan and your compliment. We finished fitness renovation in March and rooms, restaurant last year. Especially, We always educate our staff's language skills and service mind. So we are pleasure to recieve this kind of review. We also want to be wonderful in your memory. If you have a chance to... More 

Amherst, New Hampshire
1 review
5 of 5 stars Reviewed March 10, 2015

This is an excellent hotel. Selected Club Level and it was well worth it. Easily as good if not better than the best Intercontinental and Hilton properties I have stayed at throughout the world. Near to shopping and public transportation, 20000 Won taxi fare from the Airport (maybe 30000 during heavy traffic hours. Modern, clean and well maintained property with... More 

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