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The Westin Chosun Busan

4.5 of 5 67, Dongbaek-ro, Haeundae-gu, Busan 612-600, South Korea
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The Westin Chosun Busan
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The Westin Chosun Busan
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291 reviews from our community

Traveler rating
    137
    117
    26
    7
    4
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66
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92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • English first
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English first
  • All months
    (291)
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    (58)
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    (75)
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    (88)
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    (70)
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Alexandria, Egypt
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spend three nights at The Westin Chosun , Busan and must say it was great. Nice lobby, very helpful staff. Speaks English & always try the best to help you. Concierge always help you with any address you want to go & also bring you a taxi from taxu park outside the hotel. Room was in 5th Floor, Very large... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our hotel location, facility and the services. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, The... More

Edinburgh
Top Contributor
122 reviews 122 reviews
90 hotel reviews
240 helpful votes 240 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is just Ok and not worth the money. We paid over 400 usd per night for the exec floor. On arrival we were told the room would not be ready at the advertised check in time- no apology and we had to ask if we could wait in the exec lounge. Room OK but no storage space. One... More

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spend one night at The Westin Chosun , Busan and must say it was very impressive. Though when i was approaching the hotel was not so much impressed by the exteriors. But things change when one enters the lobby . Nicely done , helpful and efficient staff . But the real thing happens once you enter the sea view room... More

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our services. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, The Westin Chosun Busan More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I think it was a good time for me, but I don't have a lot. I will been a great time to do with the help. the other side, I will have the option of my favorite. the only one who is not an easy task of my own. it will take a moment.

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
53 reviews 53 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is all about location. It's the only hotel on the beach and it benefits from being basically on DongBaek Island which is listed as a top attraction in Busan. You can take the side door and basically step out onto Haeundae beach. I thought the water was cool but relatively warm (compared to Canada) in early September but... More

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your recent stay and we will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you. Best Regards,... More

Toronto
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2014

This hotel is situated right on the beach, and a short walk to restaurants and the subway. As a Platinum Starwood member, I was upgraded to a suite that overlooked the beach. While I didn't intend on spending too much time in the room, it was really nice to fall asleep and awake to the sound of waves rolling in.... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your upgraded room and the services. Also we appreciate your good comments on our hotel location. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, Sang-jo Park Director... More

Scotland
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 21, 2014

Reasonable stay here. The whole hotel feels just a little tired and slightly out dated but generally good enough. Business lounge functions well, although some over enthusiastic time keeping about when it was open: precisely.. Good breakfast of mixed styles Pool a little on the small side. , but there is the sea just outside. After a walk on the... More

Was this review helpful? Yes 1
singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

Before my stay I read loads of reviews on trip advisor and other booking websites, so if you've done the same, what you've read is basically what you can expect. We stayed one night (sat) in room 729 (on the Execuitve floor) and since the previous day was South Korea's Liberation Day we paid premium for the Executive Beach view... More

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Taipei, Taiwan
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

Despite the hotel location is very good, the shower room is very small in consideration of the very high room rate paid !

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. Your comments have been shared with our management team and the correct measures will be taken to improve our service. We will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to provide you with the better services... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2014

Check in was smooth and the staff attire is very informal from the usual westin suite attire. Stay at the executive floor and my the rooms are small and the bathroom is unusually small. Old property but some refurbishment done. The staff at the concierge especially Grace and Vanessa was superb. Both of them displayed wonderful customer service, always smiling... More

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on the service provided by our associates. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, Sang-jo Park... More

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Additional Information about The Westin Chosun Busan

Address: 67, Dongbaek-ro, Haeundae-gu, Busan 612-600, South Korea
Location: South Korea > Busan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Chosun Busan 4.5*
Number of rooms: 290
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Also Known As:
The Westin Chosun Busan Hotel Busan
Westin Chosun Busan
Westin Busan
Busan Westin

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