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The Westin Chosun Busan

#7 of 106 Hotels in Busan
Certificate of Excellence
67, Dongbaek-ro, Haeundae-gu, Busan 612-600, South Korea
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Best prices for: 1 room 1 guest
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The Westin Chosun Busan
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The Westin Chosun Busan
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317 reviews from our community

Traveler rating
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    129
    28
    7
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for a business conference. Booked the conference room in this hotel & i was very please with their services. The banquet and conference sales manager Joey was highly efficient and very professional. The hotel also has a great view overlooking the sea. Beautiful. Oh! And there is a little confectionery (not the cafe) on 1st level.. Remember to... More 

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. We appreciate your good comments on our banquet service and a location of our hotel. Also, we are very happy to hear that you enjoyed Haeundae beach and our Deli shop Vecchia e Nuovo’s cheese cake! We hope to have you again and get a chance to provide you with... More 

BOS
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a wonderful choice while staying in Busan. A bit away from the center of the city but no more than a cab ride away, it offers great views and close access to the adjacent Haeundae beach. We've stayed at many a Westin and this property does not disappoint. Well appointed, very clean rooms. Excellent and attentive service... More 

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on our hotel services and a location. We are very happy to hear that you enjoyed your recent stay at our hotel. We will keep doing our best to fulfill each one of our guest’s expectations and hope to have you again and get a chance... More 

Suwon, South Korea
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveled to Busan for 3 nights holiday with my wife during Christmas 2014. The reason for choosing Westin Chosun was primarily the location as it is situated right on the Haeundau Beach and near to the Narimaru walk. We chose the executive room on 10th floor, which includes free access to the executive club, sauna and gym. Our experience -->... More 

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us and we appreciate your good comments on our hotel facilities and the nice photos! Your suggestion has been shared with our management team and the correct measures will be taken to improve our services. We hope to have... More 

Christchurch, New Zealand
Top Contributor
262 reviews 262 reviews
43 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An awesome hotel even in winter. Amazing in every way. You can't get any closer to the beach. The sand is nearly as good as Surfers Paradise! Located right near the town centre with great walks and sightseeing. We will be back for sure. 10/10!!

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on a location of our hotel and the services. We will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you. Best... More 

Cinnaminson, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I flew in from Seoul on a last minute whim to see if I could catch the Busan Fireworks Festival. Platinum Concierge and the Hotel was awesome at finding me a room on such short notice. It pays to be Loyal to a Brand and after 20 years of business travel I've settled on Starwood because of the consistent service... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. We appreciate your good comments on our hotel location and the services. We are very happy to hear that you enjoyed your recent stay at our hotel. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you.... More 

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here couple night last time I visited Busan and It was just mediocre. It was typical Westin type of room with good location located right by the beach. I didn't have any problem with my stay but one thing I want to mention is that Everything was expensive in this hotel.

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. Your comments have been shared with our management team and the correct measures will be taken to improve our service. We will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to provide you with the better services... More 

New Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

When venturing to Busan to visit family, it was only fitting that we stayed in the hotel my partner's grandmother used to stay when visiting from the States. Though those stays occurred some 30 years earlier, the Westin Chosun Busan didn't disappoint. With the exception of suitable drawer space, the rooms were well-appointed and pleasantly decorated with sweeping views of... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on a location of our hotel and the services. We are very happy to hear that you enjoyed your recent stay and we will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to... More 

Mansfield, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 15, 2015

Stayed for ten days in the VIP floor, where the lounge had morning bkft and early evening snacks. The only Haeundae hotel in Busan right on the beach. Plenty of shops and restaurants along the beach with the Sea Life Aquarium being a 10 minute walk and the local street market a 15 minute walk away.

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your recent stay at our hotel. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you. Best Regards, The Westin Chosun Busan More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2015

When i arrived in my room with my wife we saw hairs on the bathroom floor. We notified the front desk showing the pictures of the hairs and the staff told us that he will take care of it while we were out for dinner. When we came back from dinner, the hairs were still on the floor uncleaned. The... More 

Was this review helpful? Yes 2
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. I would like to apologize for the inconvenience you experienced during your stay. We at the Westin Chosun understand the importance of fulfilling each one of our guest’s expectations and it greatly concerns me that you have a negative impression of us. We are sorry for the problems you encountered from... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 28, 2014

I went to the bar of this hotel for an afternoon drink a few days ago, I asked for a Bloody Mary, they didn't seem to know of this drink - popular the world over but not in this hotel. When I explai how to make it, the waitress disappeared and returned some time later with a concoction of what... More 

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We would like to apologize for the inconvenience that you experienced in our hotel bar. We work hard to deliver an exceptional guest experience, and it's apparent in this... More 

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