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The Westin Chosun Busan

4.5 of 5 67, Dongbaek-ro, Haeundae-gu, Busan 612-600, South Korea
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Certificate of Excellence 2014
The Westin Chosun Busan
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The Westin Chosun Busan
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308 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for ten days in the VIP floor, where the lounge had morning bkft and early evening snacks. The only Haeundae hotel in Busan right on the beach. Plenty of shops and restaurants along the beach with the Sea Life Aquarium being a 10 minute walk and the local street market a 15 minute walk away.

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your recent stay at our hotel. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you. Best Regards, The Westin Chosun Busan More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When i arrived in my room with my wife we saw hairs on the bathroom floor. We notified the front desk showing the pictures of the hairs and the staff told us that he will take care of it while we were out for dinner. When we came back from dinner, the hairs were still on the floor uncleaned. The... More 

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. I would like to apologize for the inconvenience you experienced during your stay. We at the Westin Chosun understand the importance of fulfilling each one of our guest’s expectations and it greatly concerns me that you have a negative impression of us. We are sorry for the problems you encountered from... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I went to the bar of this hotel for an afternoon drink a few days ago, I asked for a Bloody Mary, they didn't seem to know of this drink - popular the world over but not in this hotel. When I explai how to make it, the waitress disappeared and returned some time later with a concoction of what... More 

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We would like to apologize for the inconvenience that you experienced in our hotel bar. We work hard to deliver an exceptional guest experience, and it's apparent in this... More 

Stockholm, Sweden
Top Contributor
197 reviews 197 reviews
110 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel for vacation or business. Rooms are business standard I would say. Good service. I got an upgrade because I am frequent user of Sheraton. When you get a room on the VIP floor, you get access to a special lounge where you can have quiet breakfast. Gym is very well equiped, most of machines facing the beach and... More 

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on a location of our hotel and the services. We are very happy to hear that you enjoyed your recent stay and we will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My family and I stayed here for 2 nights and we all thoroughly enjoyed our stay. You walk out the back of the hotel to the beach! They had sand blowers to clean off your feet before re-entering the hotel, too. The locker room was fully stocked with everything needed to clean up after swimming in their lovely pool or... More 

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Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on a location of our hotel and the services. Also, we are very happy to hear that you enjoyed swimming and the beautiful haeundae beach. We hope to have you again and get a chance to provide you with the better services on your next visit.... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

We stayed in this hotel for one night during or visit to Busan. Hotel is located along the beach and walking distance to the APEC house. It's great if you are visiting in summer as the beach is beautiful with fine sand and clear water. Staff are very friendly and helpful and the biggest department store in the world, Shinsegae,... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your stay and we will do our best to fulfill each one of our guest’s expectations. We hope to have you again and get a chance to provide you with the better services on your next visit. Thank you. Best Regards, The... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

When you wake up you directly see the ocean and the beautiful heundae beach. Rooms are clean and spacy, hotel is very luxurious and the open buffet as expected is almost perfect. Although considered a business hotel i suggest honey mooners to spend at least one day here.

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our hotel facility and the services. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, The Westin... More 

Munich
Top Contributor
209 reviews 209 reviews
86 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Westin occupies a great spot at one end of the famous Haeundae Beach and adjacent to scenic Dongbaek Park, from which you can get great views back to the city and out to the waters and islands. From both sides of the hotel, there are great views. There’s a lot happening in the area, so even though it’s on... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our hotel location and the services. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, The Westin... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

The Westin Busan is perfectly located on the beach and they upgraded us to the Ocean front room being an SPG gold member. The outside of Westin visibly looks much nicer than the inside. Compared to the many hotels we stayed at during the four consecutive years I visited Korea this hotel was just average. The room was outdated and... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that... More 

Frankfurt
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 12, 2014

Overall good hotel in a good location with steps right up the beach, although given the prices the rooms are quite small and especially the equipment dated. Very good service makes up for a lot though, adding to which a free airport shuttle. The exec lounge is not quite up to par with today's standard, but then again this is... More 

Was this review helpful? Yes
Jen K, Manager at The Westin Chosun Busan, responded to this review

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on a location of our hotel and the services. We at the Westin Chosun understand the importance of fulfilling each one of our guest’s expectations. Our hotel will renovate the facility in the near future and look forwards to providing you with better services on your... More 

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Additional Information about The Westin Chosun Busan

Address: 67, Dongbaek-ro, Haeundae-gu, Busan 612-600, South Korea
Location: South Korea > Busan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Westin Chosun Busan 4.5*
Number of rooms: 290
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Also Known As:
The Westin Chosun Busan Hotel Busan
Westin Chosun Busan
Westin Busan
Busan Westin
Hotel Style:
#2 On the Beach Hotel in Busan
#3 Romantic Hotel in Busan
#4 Business Hotel in Busan
#4 Luxury Hotel in Busan
#5 Family Hotel in Busan

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