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All 100 Busan hotels

Novotel Ambassador Busan

4.0 of 5 Hotel   |   292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
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Ranked #14 of 100 hotels in Busan
A recent review
5 of 5 stars Reviewed July 6, 2014
MARTINEZBLIST Yakima, Washington
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332 people have reviewed this hotel

Traveler rating
    67
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
There are newer reviews for Novotel Ambassador Busan
See the most recent reviews
Yakima, Washington
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

My husband and I were at the Novotel Busan in May 2014 for 8 days. The room was very clean, comfortable and the staff were very friendly and helpful and very patient. The staff greeted us and made eye contact with us when ever we needed help which seemed to be all the time. The smell of cleanliness lemon to... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Auckland, Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 3, 2014

We stayed here for 2 nights in a Deluxe Ocean View with my wife and 6 year old daughter. The location is right on the beach and view is great and that is what you are paying for. Our room was a non smoking room and when we got there it smelt of old smoke. Also had asked for a... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 12, 2014

I must say that the location is good with Haeundae beach and many shops nearby. The room is spacious but the furniture looks old and outdated too. Seriously, upgrading is needed as the condition of the room make me feel like I was in 80's or 90's at that moment. The breakfast buffet is overall satisfactory as they managed to... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room... More

1 review
5 of 5 stars Reviewed June 5, 2014

The service was actually very nice, usually hotel staff in hotels in Korea are not in my experience very good at service, it seems to be an effort to be humble, but here they were genuinely friendly. The room was spotless, the view was outstanding and to be able to hear the water lapping on the beach even from the... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

West Point, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Great spot for a weekend getaway! This hotel was right on Haeundae Beach. Our ocean front room had a nearly floor to ceiling window spanning the width of the hotel room. The bed was comfortable and room was clean and just re-carpeted. The sink area was new though the tub was older - but clean. The pool and gym space... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Brooklyn, New York
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 28, 2014

The best thing about this hotel is its location.. It is on Haeundae Beach and there are many restaurants and shops nearby. The buffet breakfast is pretty good - there is a variety of Asian as well as western dishes. The staff was friendly and courteous. The room itself was just a basic room with two twin beds. Although it... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Ulsan, South Korea
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

This hotel is located directly on the Haeundae beach with easy access to the beach. There is an executive floor on the top with a fantastic view of the beach. Just around the corner for the hotel there are an Irish pub, a very good pizza restaurant and across the street there are an Italian restaurant. The bar is not... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Bury St. Edmunds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 20, 2014

Located in a central part of Busan and typical 3-4 star Novotel. Rooms clean but hotel is rather tired and breakfast very uninspired. Compared to other similar level hotels in Busan, I would not choose this again until re-furbed.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room... More

Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 18, 2014

This hotel has a great location on Haeundae beach and fantastic views of the ocean from the room. Rooms are spacious and clean, with free wifi provided. Buffet breakfast is average. Service is good, and staff are very helpful and courteous, though their English is not that good, so sometimes may be a little hard to communicate. Overall, a wonderful... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will... More

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Additional Information about Novotel Ambassador Busan

Address: 292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
Location: South Korea > Busan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Busan 4*
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Also Known As:
Novotel Ambassador Busan Hotel Busan
Accor Ambassador Busan
Novotel Busan
Busan Novotel

252 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 On the Beach Hotel in Busan #5 Business Hotel in Busan #6 Luxury Hotel in Busan
Hotel Class
Official Description (provided by the hotel)
The Novotel Ambassador Busan is in the second largest city in South Korea, right on the spectacular Haeundae Beach, the most famous in the country. This 4 star hotel is perfect for business trips and holidays with a wide range of conference and leisure facilities. Most of our 326 rooms have breathtaking ocean views, while our two bars and three restaurants offer delicious food and drinks in a relaxing atmosphere. Guests can also enjoy our indoor pool, health club and sauna with natural hot springs. ... more   less 
Number of rooms
327

Questions & Answers

Questions? Get answers from Novotel Ambassador Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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