We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 100 Busan hotels

Novotel Ambassador Busan

4.0 of 5 Hotel   |   1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
Hotel website
Hotel deals
Hotel amenities
Special Offer
Novotel City Break
Save Saved
You added Novotel Ambassador Busan to your Saves list
Novotel Ambassador Busan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #12 of 100 hotels in Busan
A recent review
3 of 5 stars reviewed 1 week ago
Catherine L Amsterdam
  • Overview
  • Reviews (325)
  • Photos (240)
  • Amenities
  • Room tips (45)
  • Location
  • More
Write a Review

325 people have reviewed this hotel

Traveler rating
    67
    160
    72
    16
    10
See reviews for
61
75
38
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Amsterdam
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

On 3 occasions I showed the hotel card to the taxi drivers and they have no idea where it is.I complained to the concierge and that's when he gave me another card and from then on taxi ride was a breeze. The hotel room is spacious and clean but has seen better days. I had a great view of the... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we will check once again outside... More

Incheon, South Korea
1 review
3 of 5 stars Reviewed 2 weeks ago

It all started well when, after booking a corner suite we were being upgraded. Unfortunately the advantage stopped at that point. Average business lounge (both evening drinks and breakfast). Beach parties, karaoke, fireworks going on until 3am kept us from sleeping 2 nights in a row. Our request to move to a room on the other side was not addressed,... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we will check once again outside... More

uk
Top Contributor
394 reviews 394 reviews
88 hotel reviews
282 helpful votes 282 helpful votes
4 of 5 stars Reviewed 3 weeks ago

right on haeundae beach , the hotel is like another chain hotel. its busy and caters to an international crowd. rooms are typical chain hotel rooms, clean and comfortable...we stayed in the middle of the world cup so was at times a little noisy. the gym and pool are excellent... theres a silly rule that you must wear/buy a shower... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More

Leeds, United Kingdom
Top Contributor
80 reviews 80 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Bed is still comfortable and staff has excellent service. But the hotel room is too old for a Novotel hotel in a country like Korea. The bathroom is a little worn down and the furnitures are in bad condition. It has very good location, which is right next to the Heaundae Beach. Good for both businessmen and tourists.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Busan Ambassador. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room so that make you... More

Yakima, Washington
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I were at the Novotel Busan in May 2014 for 8 days. The room was very clean, comfortable and the staff were very friendly and helpful and very patient. The staff greeted us and made eye contact with us when ever we needed help which seemed to be all the time. The smell of cleanliness lemon to... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Auckland, Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in a Deluxe Ocean View with my wife and 6 year old daughter. The location is right on the beach and view is great and that is what you are paying for. Our room was a non smoking room and when we got there it smelt of old smoke. Also had asked for a... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 12, 2014

I must say that the location is good with Haeundae beach and many shops nearby. The room is spacious but the furniture looks old and outdated too. Seriously, upgrading is needed as the condition of the room make me feel like I was in 80's or 90's at that moment. The breakfast buffet is overall satisfactory as they managed to... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room... More

1 review
5 of 5 stars Reviewed June 5, 2014

The service was actually very nice, usually hotel staff in hotels in Korea are not in my experience very good at service, it seems to be an effort to be humble, but here they were genuinely friendly. The room was spotless, the view was outstanding and to be able to hear the water lapping on the beach even from the... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

West Point, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Great spot for a weekend getaway! This hotel was right on Haeundae Beach. Our ocean front room had a nearly floor to ceiling window spanning the width of the hotel room. The bed was comfortable and room was clean and just re-carpeted. The sink area was new though the tub was older - but clean. The pool and gym space... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Brooklyn, New York
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 28, 2014

The best thing about this hotel is its location.. It is on Haeundae Beach and there are many restaurants and shops nearby. The buffet breakfast is pretty good - there is a variety of Asian as well as western dishes. The staff was friendly and courteous. The room itself was just a basic room with two twin beds. Although it... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Owners: What's your side of the story?
If you own or manage Novotel Ambassador Busan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Ambassador Busan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Ambassador Busan

Address: 1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
Location: South Korea > Busan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Busan 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Travelocity, Priceline, ACCOR, Hotels.com, BookingOdigeoWL, Venere and Tingo so you can book your Novotel Ambassador Busan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ambassador Busan Hotel Busan
Accor Ambassador Busan
Novotel Busan
Busan Novotel

240 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (132)
Viewed
Dining (3)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (29)
Viewed
View from room (21)
Viewed
Pool/beach area (14)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (109)
Viewed
Dining (22)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (11)
Viewed
Pool/beach area (2)
Viewed
View from room (3)
Viewed
Other (62)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 On the Beach Hotel in Busan #5 Luxury Hotel in Busan #5 Business Hotel in Busan
Hotel Class
Official Description (provided by the hotel)
The Novotel Ambassador Busan is in the second largest city in South Korea, right on the spectacular Haeundae Beach, the most famous in the country. This 4 star hotel is perfect for business trips and holidays with a wide range of conference and leisure facilities. Most of our 326 rooms have breathtaking ocean views, while our two bars and three restaurants offer delicious food and drinks in a relaxing atmosphere. Guests can also enjoy our indoor pool, health club and sauna with natural hot springs. ... more   less 
Number of rooms
327

See which rooms travelers prefer