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All 125 Busan hotels

Novotel Ambassador Busan

4.0 of 5 Hotel   |   1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
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72%
Ranked #10 of 125 hotels in Busan
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
Reinier S Amsterdam, The Netherlands
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294 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed in the Novotel in Busan on a business trip for a couple of nights. The location is simply one of the best you will find in Busan with great access to the beach. The hotel offers good facilities and restaurants as well a generally a high level of service. What I just can't get over though is how aged... More

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best location! right at the beach It is about 500 meters from Haeudae station(closest compare to any other 4&5 stars hotels in Haeudae area). Also very convenient to find restaurants in the area. I stayed here for 10 days for 120,000 krw per night incl breakfast. Service is also excellent. We reserve for a city view room which is a... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This needs a good refurbishment if it wants to compete with the Westin Chosin. Rooms are tired, aircon difficult to work and step in bath for a shower. The best thing going for the hotel is its location to local shops and restaurants, but it doesn't deserve it's price.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was part of Hanna Tours selection for round korea trip. It was an excellent choice as it was central and the main shopping was just across the road and there was underground underpass access. my room was clean and I had a city view of Busan. The breakfast was good selection of international and local offerings. staff was helpful... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Porto
Top Contributor
213 reviews 213 reviews
74 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably the best city Novotel all over the world. If you can get a room with sea view you get it all. The spa and pool are also fantastic. The staff is very professional and you feel you are 5 star hotel. The Restaurants are also very good and you have now a terrace new café very fashion and with... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Geoje, South Korea
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel itself is in a great location and enjoys fantastic facilities such as an indoor pool area, gym, squash courts. The restaurant was fantastic with friendly staff. But and it is a big BUT the rooms have no windows so if the person in the room next to you is smoking, the smoke works it's was through the ventilation... More

Was this review helpful? Yes 2
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we will check once again outside... More

Montreal, Canada
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel could hardly be better, right on the beach and many bars and restaurants nearby. The service was pretty good but the hotel and the rooms specifically are really tired looking. The carpet is slightly stained, the furniture is old and not very nice. There simply isn't a feeling of modern or chic. The walls are... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Campos Do Jordao, SP
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in front of the beach in Busan, an surprising city. Almost of the rooms had an ocean view, and are big, and extremely suitable. Workers are very polite, honest breakfast with ocean view, and the Paradise Cassino is 2 minutes distance by foot.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Seoul, South Korea
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent 5 nights in the Novotel on my 2nd visit to Busan. Good hotel with great service and in an ideal location. The rooms are very spacious, a little dated but ideal for business trips with flat screen TV's etc. The Hotel is located on Hyundae Beach with great views and lots of good Korean and Western style restaurants... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Novotel Ambassador Busan

Also Known As:
Novotel Ambassador Busan Hotel
Novotel Ambassador Busan Hotel Busan
Accor Ambassador Busan
Novotel Busan
Busan Novotel
Address: 1405-16 Joong-dong Haeundae-Gu, Busan 612-010, South Korea
Location: South Korea > Busan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Busan
#5 Luxury Hotel in Busan
#5 Business Hotel in Busan
#9 Family Hotel in Busan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Busan 4*
Official Description (provided by the hotel):
The Novotel Ambassador Busan is in the second largest city in South Korea, right on the spectacular Haeundae Beach, the most famous in the country. This 4 star hotel is perfect for business trips and holidays with a wide range of conference and leisure facilities. Most of our 326 rooms have breathtaking ocean views, while our two bars and three restaurants offer delicious food and drinks in a relaxing atmosphere. Guests can also enjoy our indoor pool, health club and sauna with natural hot springs. ... more   less 
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