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Novotel Ambassador Busan

5.0 of 5
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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
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1 room 1 guest
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456 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
  • All months
    (456)
  • Mar-May only
    (143)
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    (113)
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    (98)
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camden, ny
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dear Novotel: I have been unable to find an email contact for the hotel directly. My daughter is celebrating her 1st anniversary there with her husband in a couple of weeks. I wanted to do something for them as a "surprise", upgraded room/ flowers, etc. Have been completely unable to reach anyone via email, phone results in language barrier and... More 

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Daejeon, South Korea
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was tired and definitely needs upgrading. I expect a bit more on Novotel really. I arrived late so had to go for room service and it was surprisingly good. Breakfast was also good with both Western & Oriental choices. The surrounding was good, just next to the beach. I really enjoyed the walk on the beach in the... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Rolla, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great 4th of July weekend Best hotel right on the beach, centrally located to shops, clubs, aquarium, restaurants, fish/fruit/veggie market. A short hike down the beach to a walking path that takes you to the rocky shore and lighthouse. The room's beach view was awesome, only thing missing was a balcony. Food in the hotel is delicious but as expected,... More 

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Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 31, 2015

The Novotel Ambassabor Busan has one of the best location in Haeundae Beach. It has a beachfront yet has easy access to everything. The airport bus limo stops just right across the street and the Busan hop on and hop off bus is just around the corner. The subway is probably around 200 meters away and the Haeundae Market a... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Ontario
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stayed here for 11 days on a work trip. Initially I was disappointed with the lack of balcony but it seems that the only hotel with outdoor balconies is the Paradise so it isn't all that strange. The hotel is older and the rooms are a little dated - but have comfortable beds (although very low to the ground)... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seoul
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 21, 2015

I would say that Westin Chosun has the best view of the curving beach and certainly has the most comfortable mattress ever but Novotel Busan provides the most convenience in terms of access to restaurants, bars, clubs. Located right off the beach, and just cross the street to grab something to eat or drink. I love Westin Chosun because the... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Lissone, Italy
Level Contributor
132 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed July 13, 2015

Nice ocean views Didn't have time to check the gym nor pool So I can't anything about Good position Quite area but close to some pubs/restaurants. Kind and quick service Steep price for the "so and so" rooms not so large, or particularly comfortable.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Jeddah, Saudi Arabia
Level Contributor
92 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 1, 2015

We were here for only one night on a Hana tour. The location is good as right on the beachfront and lots of other activities very near re eating and shopping. Our group check in was handled very quickly. Our particular room was a very strange triangle space unlike anything I have ever stayed in where the TV was on... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Shenzhen, China
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 27, 2015

Main (and, probably, only)advantage of this hotel - is it's location - Haeundae beach is just in minute walk. When we've tried to check-in at 12:00, staff was rather friendly, but disregarded my status in Accor loyalty programme and suggested to return few hours later (despite early check-in is listed as a standard benefit). No room upgrade to a sea... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

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