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Novotel Ambassador Busan

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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
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Best prices for: 1 room 1 guest
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Novotel Ambassador Busan
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439 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (439)
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    (143)
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    (97)
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    (97)
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    (102)
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Jeddah, Saudi Arabia
Top Contributor
91 reviews 91 reviews
56 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were here for only one night on a Hana tour. The location is good as right on the beachfront and lots of other activities very near re eating and shopping. Our group check in was handled very quickly. Our particular room was a very strange triangle space unlike anything I have ever stayed in where the TV was on... More 

Was this review helpful? Yes
Shenzhen, China
Top Contributor
66 reviews 66 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

Main (and, probably, only)advantage of this hotel - is it's location - Haeundae beach is just in minute walk. When we've tried to check-in at 12:00, staff was rather friendly, but disregarded my status in Accor loyalty programme and suggested to return few hours later (despite early check-in is listed as a standard benefit). No room upgrade to a sea... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Weiskirchen, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The musicians set up in front on the beach broadwalk at 2:30am with their speakers directed towards the hotel, the volume and bass is so loud it penetrates the rooms to keep you awake, or wake you up - don't expect it to be a brief couple of songs, as they will keep playing until 4-5am; entertaining the crowd of... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Bochum, Germany
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just an easy relaxing place to stay. Its by the beach surrounded by countless restaurants, coffee shops, pubs, and shops. We stayed at room 1417-- Wide ocean view. Excellent in the morning to take sunrise photos at around 5 or 6 am---except I was up at past 8. Room is clean, wide enough (34 Sq. meters), great... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bilbao, Spain
Top Contributor
73 reviews 73 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Novotel Ambassador is not a 5* hotel and as most Novotel I have been it is not a good value for money. The location by the beach is quite good and the service is fairly standard. Food is not bad at all and there are a fair number of options, however if you stay more than one night you... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Pretoria
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ambassador is true to its title. Not an overly friendly atmosphere, but highly professional. This is a place to stay when you are on a business trip in Busan. My wife accompanied me and our first room had an air-conditioning malfunction, but it did not take them long to figure that the repair would take time and we were... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

New Delhi
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel location is fantastic and on Beach .the rooms are not big and even bathrooms are small .,breakfast is good staff is excellent tea coffee maker in the room with wide selection of Tea and coffee .the view from the room to sea beach is very romantic

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Indianapolis, Indiana
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice restaurant right on the Ocean. Rooms very well appointed and in fantastic shape. I had a city view and ocean view and that was nice to wake up to in the morning. Breakfast was in a very bright place with wonderful views and adequate choices. The staff was very courteous and helpful. It will be my Busan choice

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

toronto
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Im staying right now in room 1410, another two more nights to. Pleasant and smiling staff who checked me in , nothing was mentioned about my room . Went to my room and was happy that I was given a view of the ocean, I paid for city view. It was quite stuff and warm in the room so I... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Jakarta
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i stay for 1 night in this hotel, i choose the room with the city view. i preferred the sea view. but actually the city view had also amazed me. i love to see them when sunrise and sunset. it located right on the side of the beach. surrounded by many restaurant, cafe, and bars. convenient stores just right across... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

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