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All 100 Busan hotels

Novotel Ambassador Busan

4.0 of 5 Hotel   |   292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
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Ranked #14 of 100 hotels in Busan
A recent review
4 of 5 stars reviewed 1 week ago
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332 people have reviewed this hotel

Traveler rating
    67
    165
    74
    16
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Seattle
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Ok, so I got in at 8pm for one night, purely for a place to stay. I need an adaptor, they provided, I needed a burger, they provided once again with room service, honestly with the first non-soggy fries with an actually acceptable burger. One issue is the spa, which was a fee of 14 dollars, which I was not... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Chang-Hyun... More

Singapore
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right on the beach. A bid dated, but room size was decent. The sea view fromt he room was stunning. Close to the town center as well where the market and restaurants are. 10 mins walk to the subway

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Cheonan, South Korea
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location of this hotel makes up for it's many flaws, but it's service does not live up to a 4* novotel at all. The sea view from our top view bedroom was the best view I have ever had, and for that reason I rate the hotel 3*s, but the service was very disappointing. As has previously been mentioned... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More

Worcester, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

2nd time I've stopped here for a week. Previously in the middle of winter and more recently in high season when everyone in Korea goes on vacation in busan. The hotel is ok - no frills and now looking a little tired and dated. Rooms are reasonable but again nothing outstanding. Pay extra and get a sea view room. I... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More

Amsterdam
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2014

On 3 occasions I showed the hotel card to the taxi drivers and they have no idea where it is.I complained to the concierge and that's when he gave me another card and from then on taxi ride was a breeze. The hotel room is spacious and clean but has seen better days. I had a great view of the... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we will check once again outside... More

Frankfurt, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 13, 2014

It all started well when, after booking a corner suite we were being upgraded. Unfortunately the advantage stopped at that point. Average business lounge (both evening drinks and breakfast). Beach parties, karaoke, fireworks going on until 3am kept us from sleeping 2 nights in a row. Our request to move to a room on the other side was not addressed,... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we will check once again outside... More

uk
Top Contributor
396 reviews 396 reviews
88 hotel reviews
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed July 11, 2014

right on haeundae beach , the hotel is like another chain hotel. its busy and caters to an international crowd. rooms are typical chain hotel rooms, clean and comfortable...we stayed in the middle of the world cup so was at times a little noisy. the gym and pool are excellent... theres a silly rule that you must wear/buy a shower... More

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More

Leeds, United Kingdom
Top Contributor
85 reviews 85 reviews
33 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed July 10, 2014

Bed is still comfortable and staff has excellent service. But the hotel room is too old for a Novotel hotel in a country like Korea. The bathroom is a little worn down and the furnitures are in bad condition. It has very good location, which is right next to the Heaundae Beach. Good for both businessmen and tourists.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Busan Ambassador. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we have plan to renovate room so that make you... More

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Additional Information about Novotel Ambassador Busan

Address: 292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
Location: South Korea > Busan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Busan 4*
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Also Known As:
Novotel Ambassador Busan Hotel Busan
Accor Ambassador Busan
Novotel Busan
Busan Novotel

243 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 On the Beach Hotel in Busan #5 Business Hotel in Busan #6 Luxury Hotel in Busan
Hotel Class
Official Description (provided by the hotel)
The Novotel Ambassador Busan is in the second largest city in South Korea, right on the spectacular Haeundae Beach, the most famous in the country. This 4 star hotel is perfect for business trips and holidays with a wide range of conference and leisure facilities. Most of our 326 rooms have breathtaking ocean views, while our two bars and three restaurants offer delicious food and drinks in a relaxing atmosphere. Guests can also enjoy our indoor pool, health club and sauna with natural hot springs. ... more   less 
Number of rooms
327

Questions & Answers

Questions? Get answers from Novotel Ambassador Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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