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Novotel Ambassador Busan

5.0 of 5
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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
Novotel Ambassador Busan
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Ranked #13 of 109 Hotels in Busan
A recent review
5 of 5 stars reviewed yesterday
Kamil K
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411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Spanish first
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Beach view, great service. All the possible facilities. Nothing possibly that one might think of to complain about. Busan center just outside the hotel. Simply great place, especially for a business stay.

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Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Chicago, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

While it is a nice hotel, on a beautiful beach, we had quite a problem. Upon arriving in Busan train station, we booked Novotel for April 7 using Expedia. After confirmation and paying, Expedia changed our hotel stay from one night to three....and for.later in the month when we would no longer be in Korea. We went to Novotel, asked... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Contributor
19 reviews 19 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay at the novotel in Busan. The hotel is very beautiful, perfectly located above the beach, with tons of restaurants surrounding it. The rooms are big and clean, giving you a warm cosy feeling. The breakfast buffet is great with a variety of foods, and I would definitely recommend to come and stay at this hotel... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Geoje, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

I booked the Novotel Ambassador as a surprise 30th birthday/engagement present for my fiancé for April 11, 2015. After paying (yes, it IS expensive), I was devastated to realize that the Executive floors (including the Executive Lounge for Happy Hour and breakfast) would be closed!! To credit the hotel, they DID have a disclaimer on Hotels.com, where I booked, but... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

I stayed 1 night for New Years and it cost almost double the normal price. The room was average size for 1 queen sized bed. It does cost more to have an ocean view. The hotel is right on the beach which was perfect for watching the Sunrise Ceremony and the first sunrise of the new year. It is within... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Brisbane, Queensland, Australia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The lobby entrance is grand but dont expect the rooms to be the same, they are a little on the small side and in need of an update. Staff are excellent, very attentive and helpful. Buffet breakfast is top notch with a great selection. Dont drink at the bar unless you want to pay 13000 won for one mixed drink.... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Hong Kong, China
Top Contributor
121 reviews 121 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is some distance from the city centre, but is located in a popular tourist area on the waterfront of the famous Haeundae Beach with good restaurants and scenic attractions nearby. If you come at this time of the year during the sakura blossom, one of the iconic sakura blossom areas is just a short walk or taxi drive... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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