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Novotel Ambassador Busan

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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
Novotel Ambassador Busan
Best prices for: 1 room 1 guest
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • All months
    (394)
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    (110)
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    (85)
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    (97)
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    (102)
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Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I've stayed at Novotel Hotels twice now and both times I wish I hadn't. The first time was in New Zealand last year and the second time was this month. The foyer of the hotel looked promising but that was about it. We booked a room at a higher rate so that we could have access to the executive lounge,... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the room condition that you mentioned, we... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I go to this hotel every year in September when the crowd is gone and beach is still open. Rooms are decent but i always upgraded to facing ocean side. Bathrooms quite nice but furniture seems to be a bit old and tired however confortable. Good fitness room very complete with a pool. Access to beach is excellent. Breakfast is... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the noisy from the outside, we keep... More 

Pensacola, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Lots of hotel choices here on Haeundae Beach but you can't go wrong selecting this friendly & well staffed place right across a pedestrian boardwalk from the beach. The hotel is an older but very well cared for building and comfortably furnished, I was really pleased with my King bed room with an ocean view. Due to some snafu between... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Richmond, Canada
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for six nights in January 2015. We were a little anxious about this hotel as the reviews have been mixed. We were very pleasantly surprised. First the location. Right on Haeundae Beach (which has free wifi), perfect spot. Having said this it must be insanely busy in the summer. In the winter is it lovely to step... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Gaborone
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a nice view of the beach from my hotel room window. The room was large and comfortable. The decor is a little dated. Not what I would have expected for the price. Free wifi in the room. The breakfast buffet is very nice. One of the best I have seen. The menu for lunch and dinner is pricey.... More 

Was this review helpful? Yes 2
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Contributor
15 reviews 15 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I really like this hotel. Reception staff are so helpful and dispite arriving at around 10.30 am they made a special effort to get a room ready. The rooms are good size and clean. only problem I found was the noise from the street entertainers who sing until the very early hours. I was on 14 floor and found it... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Specially,we will check once again outside noisy and... More 

Seoul, Seoul, South Korea
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 26, 2015

The hotel is adequate, and very nice for Korea. It definitely resembles western hotels. The view is nice, and it is right on the beach (unlike many of the hotels in Busan). The pool and the gym are an extra fee to use, but sometimes you can find an all-inclusive deal from travel websites. It was a nice hotel and... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The renovation of Executive rooms which is including... More 

Preston, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 14, 2015

Second time at my favourite hotel in Haeundae, my favourite place in S.Korea. 1st time room was on 16th floor, one floor above Exec Lounge but this time stayed on 14th floor. Didnt like the room as much this time have to say. Not as big as rooms on 16th floor but this time had to pay more?? Dont understand.... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 13, 2015

This is a hotel I almost consider my second home. I appreciate the service and the great location. The breakfast in the lounge is okay but the buffé breakfast is excellent! I have only stayed in rooms on the upper floor and they are as expected with the necessary amenities. The only downside is that during winter the rooms might... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Praha
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2015

Novotel in Haeundae was recomended us by the congress organizers besides other hotels in Busan. And I am glad we chose it. The hotel itself is very comfortable, pleasant, overlooking the ocean and being directly on the beach. Right, people enjoying the beach and improvised scenes, playing music or theater and listening and watching it late in the night may... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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