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Novotel Ambassador Busan

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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 48099, South Korea
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1 room 1 adult
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Novotel Ambassador Busan
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531 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

To get the obvious out of the way, this hotel is in the best location in Busan. It's right in front of the beach and close to all the stores and restaurants you would want to visit as a tourist. The service was also excellent, everyone was nice and friendly and always there to help you if you needed anything.... More 

Helpful?
Thank ars88
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Right on Haeundae Beach, very prime location. Hotel is very modern with great rooms. Wifi is very strong, beds are comfortable, and the rooms are big. Step out of the hotel and you are right on the beach. The views from the Executive Lounge are of the beach. I stayed here for a long weekend with my girlfriend and we... More 

Helpful?
Thank Daniel S
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Dorchester, England, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location. Close to the beach and many of the local attractions including the excellent aquarium. Approx 40 minutes from the airport, the rooms are superior in every regard. Staff and concierge in particular are extremely attentive.

Helpful?
Thank BurlsGurth
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Manila Philippines
Level Contributor
399 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
3 of 5 stars Reviewed December 23, 2015

Stayed at this hotel for 2 nights, reserved an ocean view suite which has club lounge access. To sum up our experience, we liked the very strategic location , fronting the very popular heundae beach , with many restaurants nearby (including street food) , the shops, market selling fresh produce. Coffee shops, fastfood outlets and many Western restaurants are available,... More 

Helpful?
Thank doctorfoxtrot
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

The location is quite convenient as it located near the beach and the heundae market located 500 m from there . The market is full of foods which I recommended to visit , besides busan city tour bus is just in front of the hotel . But the room is too small otherwise it would have been a pleasant trip

Helpful?
Thank Hin C
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Kuala Lumpur, Malaysia
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 10, 2015

The hotel's location is excellent, right on the beach. Cross the street and you are in the heart of the Haeundae entertainment area where you can find anything from shopping, excellent places to enjoy good Korean food as well as food from all over the world and some nice local markets. Subway station is only 10 mn walk away. Airport... More 

Helpful?
Thank frenchguyinkl
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2015

The room was nice though a little old. The staff were friendly, and the cafe food was excellent. The beach was nice and easy excess to massage in the hotel and outside the hotel. Opposite the hotel is a massage called Cha Spa. It says thai massage but it is not Thai massage. It is 100% better then thai massage.... More 

Helpful?
Thank Marilynmassageexpert
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Seoul, South Korea
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 11, 2015

There was a good hotel with location. However, software was not enough. I heard about my booking rate when I checked in from the hotel staff. He said “we can’t offer formal service because of your lower rate. If you have normal rate we can offer free children’s breakfast” They declare breakfast policy on their official website like this “children’s... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank wonseok9408
Melbourne, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 9, 2015

Good location, next to the beach but the rooms are getting abit dated First room was small, walked in and could smell cigarettes and was moved to another room Next room abit bigger but the room was really hot Air con was turned off since it was fall Buffet breakfast, good selection of food but the hot food was cold

Helpful?
Thank Leon V
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Currently at our hotel, we have renovated 15th and 16th excutive floor rooms. As our hotel is using central air-conditioning/heating system, we are trying to come up with a plan to minimise this problem. Please rest assured that I would... More 

singapore
Level Contributor
142 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed November 8, 2015

This was my return visit to Novotel after a pleasant stay last autumn. However, the discomfort of cold baths/showers this time have made me reconsider returning to Novotel. I also had an unpleasant check in - the male receptionist happily informed me he could not find me in the system and expected me to leave when I had checked in... More 

Helpful?
Thank pl55
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. We would like to sincerely apologise for the delayed check in and no hot water supply during your stay. The issue with the hot water, it was only temporary, we fixed the systems shortly after. Please rest assured that I... More 

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