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Novotel Ambassador Busan

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292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 612-010, South Korea
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Novotel Ambassador Busan
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442 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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    (442)
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    (143)
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    (97)
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    (102)
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Ontario
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 11 days on a work trip. Initially I was disappointed with the lack of balcony but it seems that the only hotel with outdoor balconies is the Paradise so it isn't all that strange. The hotel is older and the rooms are a little dated - but have comfortable beds (although very low to the ground)... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seoul
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I would say that Westin Chosun has the best view of the curving beach and certainly has the most comfortable mattress ever but Novotel Busan provides the most convenience in terms of access to restaurants, bars, clubs. Located right off the beach, and just cross the street to grab something to eat or drink. I love Westin Chosun because the... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Lissone, Italy
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice ocean views Didn't have time to check the gym nor pool So I can't anything about Good position Quite area but close to some pubs/restaurants. Kind and quick service Steep price for the "so and so" rooms not so large, or particularly comfortable.

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Jeddah, Saudi Arabia
Level Contributor
91 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here for only one night on a Hana tour. The location is good as right on the beachfront and lots of other activities very near re eating and shopping. Our group check in was handled very quickly. Our particular room was a very strange triangle space unlike anything I have ever stayed in where the TV was on... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Shenzhen, China
Level Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Main (and, probably, only)advantage of this hotel - is it's location - Haeundae beach is just in minute walk. When we've tried to check-in at 12:00, staff was rather friendly, but disregarded my status in Accor loyalty programme and suggested to return few hours later (despite early check-in is listed as a standard benefit). No room upgrade to a sea... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Weiskirchen, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The musicians set up in front on the beach broadwalk at 2:30am with their speakers directed towards the hotel, the volume and bass is so loud it penetrates the rooms to keep you awake, or wake you up - don't expect it to be a brief couple of songs, as they will keep playing until 4-5am; entertaining the crowd of... More 

Was this review helpful? Yes 1
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Bochum, Germany
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 24, 2015

The hotel is just an easy relaxing place to stay. Its by the beach surrounded by countless restaurants, coffee shops, pubs, and shops. We stayed at room 1417-- Wide ocean view. Excellent in the morning to take sunrise photos at around 5 or 6 am---except I was up at past 8. Room is clean, wide enough (34 Sq. meters), great... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bilbao, Spain
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 20, 2015

The Novotel Ambassador is not a 5* hotel and as most Novotel I have been it is not a good value for money. The location by the beach is quite good and the service is fairly standard. Food is not bad at all and there are a fair number of options, however if you stay more than one night you... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Guest, Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel. Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. I hope that we will have... More 

Pretoria
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2015

The Ambassador is true to its title. Not an overly friendly atmosphere, but highly professional. This is a place to stay when you are on a business trip in Busan. My wife accompanied me and our first room had an air-conditioning malfunction, but it did not take them long to figure that the repair would take time and we were... More 

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

New Delhi
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

The hotel location is fantastic and on Beach .the rooms are not big and even bathrooms are small .,breakfast is good staff is excellent tea coffee maker in the room with wide selection of Tea and coffee .the view from the room to sea beach is very romantic

Was this review helpful? Yes
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

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