I had stayed here before with a few complaints nothing major and the worst of which was housekeeping knocking on the door too early and failure for the desk staff to communicate late checkouts to the housekeeping staff. The manager welcomed me back on a complimentary stay and I have to say she was the sweetest desk manager I have... More

Check in late at night. New furniture in the room and comfortable bed. Gorgeous breakfast with lot of choices to pick from. Great functional wifi all over the hotel. Didn't have a chance to try the pool.

I stayed in a king suite. The room was extremely small. The bathroom the same. Not much counter space. I had to move ice buckets and coffee maker to have enough room. Don't think I've been in a room this small. The upgrades to the place make it a decent place to stay. Staff not that personable. Breakfast area tables... More

We were there this past weekend (April 19-April 20) and stayed in Room 109. First let me start by saying we stayed at this hotel last year at the same time and they have renovated. The young lady at the front desk was welcoming, friendly, and very helpful. The hot tub in the pool area was out of service. Our... More

We stayed on 3-1-13, before flying to Florida. We were told after we got there, no shuttle to airport. Having to get up at 3am was bad; but there was a swim team there who contued to run up and down the hall, slamming the door directly across our room until about 1am. Were there any chaperones? If they had... More

When I first booked this hotel I did not know what to think based on the pictures on the website. Once I got there I realized they have renovated and need to update their website photos. I really like this property. The room I was in was clean and had a flat screen TV, clean bathroom etc. The staff was... More

My flight landed at 11 pm. I called for the airport pickup and was told that it was not available at this time and would have to take the taxi at my cost. Came in to find a not very friendly old man at the front desk. Checked in and asked for direction to the elevator. They don't have one.... More

A week ago, I stayed at another Choice Hotel, on Wolf Road in Albany, that I really liked. This time, though, I wanted to use reward points. I stayed here, because the points needed were 10,000 less. Even without using points, you cannot beat the room rates (a Sunday, senior rate) at this hotel. With that said, I echo the... More

I enjoyed my night's stay at this Quality Inn at 1632 Central Ave. in Albany, NY. I was assigned a room on the 1st floor. It was very clean and in good condition. It had a medium-sized flat screen TV, 2 queen sized beds and large front-facing window. The hotel's location was a plus since it was on rt. 5... More